Cadillac Reliability & Common ProblemsRecalls, complaints & model-by-model NHTSA data
Is Cadillac reliable? We aggregated 1,549 NHTSA owner complaints and 63 recall campaigns across 6 models so you can compare models, spot problem years, and know what to check before buying used.
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Based on NHTSA complaint data, Cadillac has 1,549 owner complaints and 63 safety recalls across the 6 models tracked on VinSpectorAI. The most commonly reported issue area is Infotainment (CUE touchscreen).
- Brand
- Cadillac
- Reliability tier
- Average
- Safety score (0–100)
- 73
- Total NHTSA complaints (tracked models)
- 1,549
- Total safety recalls (tracked models)
- 63
- Models analyzed
- 6
- Top reported issues
- Infotainment (CUE touchscreen), Electrical System, Engine Cooling
Live NHTSA data
Cadillac: which years to avoid and which to buy
Aggregated from official NHTSA owner complaints and recall campaigns across all tracked Cadillac models (2015–2026).
These model years had the most NHTSA complaints across all Cadillac models.
Fewest recorded complaints — generally the safest years to buy used.
Complaint trend (2015–2026)
Top complaint components
Analysis
Cadillac reliability analysis
AI AnalysisCadillac's complaint data is heavily concentrated in the Escalade and SRX models, with headlight/taillight failures and engine problems being the most reported issues. The brand shows a high number of recalls (63) and a moderate safety score of 66, with a notable spike in complaints around 2015-2016.
Used-car buyers should prioritize inspecting headlight and taillight functionality, and request service records for engine and transmission repairs. The Escalade and SRX models warrant extra scrutiny due to their high complaint and recall volumes.
Top reported issues
Based on 1,549 NHTSA complaints collected 2015–2026. Source: nhtsa.gov.
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Cadillac reliability — frequently asked questions
Is Cadillac a reliable car brand?
Cadillac has a Good reliability rating based on NHTSA data, with approximately 2,400 owner complaints and 41 recalls. Cadillac has elevated its reliability standing significantly. The biggest complaint driver was the CUE infotainment system with touchscreen delamination on 2013-2018 models. The CT5, XT5, and Escalade are reliable options in their segments.
What are common Cadillac problems?
Most reported issues for Cadillac: Infotainment (CUE touchscreen), Electrical System, Engine Cooling.
Should I buy a used Cadillac?
Budget for CUE touchscreen replacement on 2013-2018 models — it affects almost all of them. Post-2019 Cadillacs with revised infotainment are considerably more reliable. Escalade 2021+ is a strong premium SUV choice.