Cadillac Reliability & Safety Statistics
NHTSA complaint data, recall history, and AI-powered analysis for all Cadillac models. Data sourced directly from the National Highway Traffic Safety Administration.
Based on NHTSA complaint data, Cadillac has 1,549 owner complaints and 63 safety recalls across the 6 models tracked on VinSpectorAI. The most commonly reported issue area is Infotainment (CUE touchscreen).
- Brand
- Cadillac
- Reliability tier
- Average
- Safety score (0–100)
- 73
- Total NHTSA complaints (tracked models)
- 1,549
- Total safety recalls (tracked models)
- 63
- Models analyzed
- 6
- Top reported issues
- Infotainment (CUE touchscreen), Electrical System, Engine Cooling
These model years had the most NHTSA complaints across all Cadillac models.
Fewest recorded complaints — generally the safest years to buy used.
Complaint Trend (2015–2026)
Top Complaint Components
AI Reliability Analysis
AI AnalysisCadillac's complaint data is heavily concentrated in the Escalade and SRX models, with headlight/taillight failures and engine problems being the most reported issues. The brand shows a high number of recalls (63) and a moderate safety score of 66, with a notable spike in complaints around 2015-2016.
Used-car buyers should prioritize inspecting headlight and taillight functionality, and request service records for engine and transmission repairs. The Escalade and SRX models warrant extra scrutiny due to their high complaint and recall volumes.
⚠️ Top Reported Issues
Explore Cadillac Models & Years
Select a model below, then pick a year to see full NHTSA complaint data, recalls, and component breakdown.
Cadillac Reliability by Model
Frequently Asked Questions — Cadillac Reliability
Is Cadillac a reliable car brand?
Cadillac has a Good reliability rating based on NHTSA data, with approximately 2,400 owner complaints and 41 recalls. Cadillac has elevated its reliability standing significantly. The biggest complaint driver was the CUE infotainment system with touchscreen delamination on 2013-2018 models. The CT5, XT5, and Escalade are reliable options in their segments.
What are common Cadillac problems?
Most reported issues for Cadillac: Infotainment (CUE touchscreen), Electrical System, Engine Cooling.
Should I buy a used Cadillac?
Budget for CUE touchscreen replacement on 2013-2018 models — it affects almost all of them. Post-2019 Cadillacs with revised infotainment are considerably more reliable. Escalade 2021+ is a strong premium SUV choice.
Buying a Used Cadillac?
The data above shows fleet-wide patterns. Enter a VIN to check the exact accident history, odometer records, open recalls, and title status for a specific Cadillac you're considering.