Cadillac Vistiq Reliability by YearBest & worst years, problems & recalls — NHTSA data
Comparing used Cadillac Vistiq options? We analyzed 1 model years (2026–2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the Cadillac Vistiq has 20 owner complaints and 4 safety recalls across model years 2026–2026. The most reported issue area is UNKNOWN OR OTHER.
- Make
- Cadillac
- Model
- Vistiq
- Model years analyzed
- 2026–2026 (1 years)
- Total NHTSA complaints
- 20
- Safety recall campaigns
- 4
- Crash-related complaints
- 0
- Fire-related complaints
- 0
- Worst model year (by complaints)
- 2026 (20 complaints)
- Top reported issue area
- UNKNOWN OR OTHER
- Reliability signal
- Good
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
NCAP crash test ratings for this model are not yet loaded or this vehicle was not tested in the years analyzed. NHTSA tests a subset of new vehicles each year. Check nhtsa.gov/ratings directly for the latest results.
What the complaint data suggests
GoodThe CADILLAC VISTIQ has 20 NHTSA complaints and 4 recalls on record. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 20 total complaints filed with NHTSA
- 4 federal recall campaigns
- No crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Sep 2026
Safety recalls
NHTSA safety recalls
4 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SEATS:MID/REAR ASSEMBLY:POWER ADJUST
Source: NHTSA Recalls Database. Data covers model years 2026–2026. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 20 NHTSA complaints — these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
20 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
Vehicle displayed a 'Lithium Ion Battery – Schedule Service Now' warning within approximately one month of delivery. Dealership service records later obtained by our attorney show the identical diagnostic condition was already present and was cleared via a system reset on the date of delivery, October 23, 2025, without disclosure to us. The defect was 'repaired' in December 2025 (diagnostic code P13FB, coolant control valve replacement) but recurred in May 2026, with the warning consistently reappearing whenever ambient temperature rose above approximately 80°F, accompanied by complete loss of air conditioning. The vehicle has been out of service since June 4, 2026. We consider this a potential safety issue given the recurring high-voltage battery fault and are concerned other VISTIQ owners may be experiencing the same condition without knowing it was present before delivery. Since retaining legal counsel, a temporary repair was made, but the vehicle is now also subject to a manufacturer recall that renders the third row unusable, with no permanent remedy currently available. We are concerned this reflects an unresolved and possibly unfixable condition affecting vehicle safety and usability.
I have gotten 7 recall letters from them and also 3 phone calls and have tried numerous times to take the car in to get fixed but everytime im told by Beverly Hills Cadilac that they dont have the part yet.
My 2026 Cadillac Vistiq is covered by NHTSA Recall 26V394 (GM N262555780), concerning a third-row power-folding seatback that may fail to auto-reverse when it strikes an obstruction, risking entrapment of smaller occupants, particularly children. Component: the third-row power-fold seatback module and its power harness. Available for inspection on request. On [DATE], an authorized Cadillac dealer performed the interim recall remedy by disconnecting the power harness under the cargo floor trim. The Vistiq third row is power-actuated only, with no manual fold mechanism, so disconnecting the harness locks the seats in whatever position they occupy at that moment. I was not asked which position I wanted. The seats were left [FOLDED FLAT / describe] and cannot be raised. The third row is now completely unusable as seating. The dealer performed and confirmed this work; a repair order exists. I later asked the dealer to reconnect the harness, cycle the seats upright, then re-disable the power-fold so the seats would remain usable as seating pending the permanent module. The dealer refused. I also requested courtesy transportation adequate to my family's seating needs. The dealer refused. No availability date for the replacement module has been provided. Safety impact: this is a three-row SUV that now seats five. Occupants who would otherwise use the third row must sit elsewhere or travel separately. No warning lamps or messages preceded this; the loss of function is the result of the recall remedy itself, not a component failure. I am reporting this because the interim remedy eliminated a functional seating position, the dealer refuses to restore it in any usable configuration, and no timeline exists for the permanent repair. If the remedy is being administered this way generally, other owners in the recall population are losing third-row occupant capacity with no recourse.
I leased a new 2026 Cadillac VISTIQ on XXX. The vehicle had approximately 960 miles when the incident occurred. After DC fast charging at a Tesla Supercharger in Las Vegas, NV, the charging session did not complete normally. Shortly afterward, the vehicle displayed a “Reduced Acceleration – Drive with Care” warning message and vehicle performance was significantly reduced. The air conditioning also stopped cooling properly while outside temperatures exceeded 100°F. Because vehicle acceleration was limited and the warning indicated reduced propulsion performance, I did not feel comfortable continuing to operate the vehicle. I canceled a planned trip from [XXX] to [XXX] because I no longer believed the vehicle was reliable for highway travel. The vehicle was taken to the selling Cadillac dealership for diagnosis and remains available for inspection. At the time of this complaint, I have not yet received the dealership’s diagnosis or repair findings. This incident occurred on a brand-new vehicle with fewer than 1,000 miles. I am submitting this report because a sudden reduction in propulsion immediately following DC fast charging could create a safety concern if it occurs while merging, passing, or traveling at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am filing a complaint regarding a GM Ultium Home EV Charging Station that failed while still under warranty. GM acknowledged the failure and sent a replacement, but the replacement was not equivalent to the original product. My original charger was a plug in model, but GM sent a hard wired model, which requires professional installation costing approximately $450. GM stated they no longer manufacture the plug in version and refused to provide an equivalent replacement or cover the installation cost. I contacted the GM EV Concierge (Case # 95387763)multiple times and escalated the issue. GM responded but continues to refuse to honor the warranty by either (1) providing a like for like replacement, or (2) covering the installation cost required solely because GM discontinued the original model. GM also suggested I “sell the charger” if I did not want to pay for installation, which is not a valid warranty remedy. The GM EV Concierge advised they stopped manufacturing the model of the EV charger I was sold because there were multiple failures. This situation leaves me without a functioning EV charger and forces me to pay out of pocket for a problem caused by GM’s product discontinuation. The failure of the charger and GM’s refusal to provide an equivalent replacement raises concerns about safety, reliability, and GM’s compliance with warranty obligations for EV charging equipment. I am requesting NHTSA’s review because this appears to be a pattern of GM not honoring warranty requirements for EV charging equipment, and consumers are left without safe and functional charging options. I would like a refund of the price I paid for the charger since they will not honor their warranty.
need this case escalated immediately as a serious safety incident. [XXX] around While driving my 2026 Cadillac Vistiq on [XXX] around [XXX]pm doing approximately 45 MPH. The vehicle suddenly and violently activated automatic emergency braking with no vehicle, pedestrian, animal, or obstacle anywhere near me. The dash displayed a warning similar to:“Front Collision detected Brake now” The braking was severe enough to throw me violently forward and backward in my seat, causing neck and back pain that has continued after the incident. This was not normal operation. The vehicle created a dangerous situation and could have caused a rear-end collision if another vehicle had been following closely. I am requesting: Full diagnostic retrieval of all Forward Collision / AEB event data Inspection and calibration of all front collision sensors, cameras, radar systems, and Super Cruise related modules Documentation of any known technical service bulletins, software issues, or engineering investigations related to phantom braking or unwanted brake assist activation Written confirmation of findings Immediate escalation to GM Technical Assistance and Cadillac Engineering I also request preservation of all vehicle event data associated with this incident. This event caused physical injury symptoms including neck and back pain consistent with whiplash-type force from abrupt emergency deceleration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Read 14 more owner reports
4 months at the dealer and they can't figure it out. Also the rear midddle seat bench it's a nightmare to retract or open.i won't recommend this car.
The shiny plastic piece behind dash screen & the back of the dash screen itself create a reflection in the windshield through the entire drivers side of the car. It seems both distracting and dangerous as with any amount of sunlight you are essentially always looking through that glare to see the road.
This is the second time the EV charging system has alerted for overheating and inability to charge. The dealer has now had the car for 2 weeks this second time. It was in the shop for 4 days the 1st time when the issue was not fixed. I was in the vehicle with my small child and had no air conditioning as well.
The dashboard/infotainment screen keeps alerting and going blank. I will be driving and will no longer know how fast I am going, nor if my blinkers work, or have any control of the screen. This will stay like this for seconds to hours. I have taken the vehicle in several times (Invoices from 8/26/26, 9/11/25, 10/21/25) and eventually had the F module replaced. This resulted in the system working for a time. Then on February 20th, 2026 the issue began again while driving. I tried a system reset on the dashboard, which seemed to resolve the issue for a time. The issue again began on 3/14/26 while driving. I again performed a system reset but the problem remains. I am unable to tell how fast I am going or if any of the electronics work. The onstar light is red and I do not get any response from the system controls. I have lots of videos of these issues saved to my phone and reported to Uftring Montgomery in Peoria Illinois
This happens every single time I use SuperCruise when driving back from work. Luckily I caught it the first time it happened so I'm alert now. While hitting a curve to the right to enter a freeway leaving from another freeway, SuperCruise abruptly disengaged going 55mph almost running me into the wall! Yes lights flashed and the seats vibrate but there were no early warning signs and if I hadn't taken control immediately I'll be in a coffin right now. Again it's an on going problem, I'm sure, or I hope somebody has reported this by now but this happens every single time on this curve no matter the time of day or weather conditions. I don't know how this is legal. It's a death trap. There are more problems, however I just found out about this website. This is just my first form.
While driving home from work using SuperCruise, I almost died! Luckily I was paying attention that's why I'm here to give this testimony. I could have been doing this from another realm if my guardian angel wasn't watching over me. So there I was just using my SuperCruise doing 70mph. There was no traffic clear skies mid afternoon. Now I was using Google maps which is integrated into the infotainment system or so I thought. While coming up on an intersection/exit/merger Google maps showed red traffic at that merger (which is probably the reason why I'm still alive); however my car didn't slow down at all in anticipation. So approaching the congestion it was completely stopped cars due to heavy traffic. Remind you up until this section there was practically no traffic. All of a sudden, traffic! My car literally kept going at 70mph not recognizing the stopped cars ahead of me! Luckily for me 1:) Google maps showed me this traffic jam miles before and 2:) I have come to expect the Super Unreliability of SuperCruise so I wanted to see if it will recognize it, or when. It didn't! It kept going FULL SPEED AHEAD into the completely stopped cars. Finally at the last second I stomped on my breaks and guess what happened! My red SuperCruise disengaged lights went off, the seats were vibrating and the most comical of them all, my collision alert lights went off. So the car was telling me I was about to collide with another vehicle after setting me up for said collision! I couldn't believe it! I stopped just in time to avoid this collision thank God, but SuperCruise never disengaged until I hit the brakes and it almost killed me!
Ok this is getting old, I'll leave this one here then I'm done for now. I was driving to work like I always do and came up on this curve on the road. Not an intersection or an off ramp, the road just curved. So I figured SuperCruise right! Before I bought the car everybody on YouTube was raveling about how great it was so me leaving from my old school regular low income cruise control to SuperCruise was a major step. I was doing good in life! Too bad it almost ended that day. So I'm doing the speed limit, like 60 or 65mph second from the far left lane SuperCruise is on, light traffic, hit the curve, not thinking anything about it. Next thing I know the car departs my lane and goes two lanes over! Now I'm on the far right lane! No warnings, no turn signals, no seats vibrating this time. Luckily for me the car in the lane to my right slowed down to get out of the way and there wasn't a car in the lane to the right of him where I ended up. This was before I came to distrust the system so I didn't even anticipate it. Anyways I have since driven that road a couple times and this doesn't always happen. If there's heavy traffic it stays in its lane but if there's traffic it thinks the road is it's so it's hit or miss. Even the car doesn't know that's going on.
Completely lost power because battery ran out, and since Cadillac only provided a digital owner's manual, not a printed one, it could only be accessed if the vehicle had power. We were stranded in an area without cell service and could not consult a manual to determine what to do. Cadillac's own website throws an error when trying to access the digital PDF at https://www.cadillac.com/support/vehicle/manuals-guides. This is a safety issue, not merely convenience.
Light colored grill on dash behind the display reflects sunlight badly onto the windshield and impairs driving vision. Should be a mat-black color. Problem is present on all 2026 Vistiq cars.
The 2 silver speaker covers (located on each corner) and griddle panel (located behind the steering wheel) on the dashboard. When driving against the sun, The reflections of the covers and panel glare against the windshield and causing the visibilty of driving. Everything should be a clear view on the windshield when driving. Please see phots on the glares on the windshield.
I have observed significant glare from the dashboard reflecting onto the windshield, especially during daylight driving and when sunlight hits at certain angles. The reflection obstructs the driver’s forward visibility, making it difficult to see the road clearly and creating a potential safety hazard. This issue occurs regularly in sunny conditions and has not been resolved by adjusting seating position, cleaning the windshield, or using polarized sunglasses. I believe this glare presents a visibility defect that increases the risk of an accident.
Silver dash covering immediately behind the instrument cluster is highly sun reflective affecting driving vision. The dash material should be black in color.
The glare from the dash to the windshield on occasion is so severe that it is impossible to see/avoid a pedestrian or other vehicle close in front of you. This is a major safety issue.
I believe the issue involved Super Cruise, forward collision warning, and automatic emergency braking systems. The vehicle is currently at the dealership and available for inspection. It has been there since 6/22/25 because the brakes and rotors are on backorder. While driving on the highway in the middle lane on a Sunday afternoon, I activated adaptive cruise after the vehicle had been parked for over 2 hours. After driving seven miles, the car suddenly jolted to a stop in the middle lane, as if we had been hit. We hadn’t—but cars were forced to swerve around us at highway speeds. If traffic had been heavier, this could have caused a serious crash. I exited safely to a mall parking lot, where the car began smoking from the brake area and gave multiple warnings, including “Reduce braking to avoid overheating.” The car remained parked, but the messages continued. A tow truck driver later said the brakes appeared to have caught fire because of how charred they were. I have video of the smoke and warning messages. This is a major safety concern. No. The issue has not been reproduced due to the parts being unavailable. The car has remained at the dealer since 6/22/25. Not to my knowledge. Only the dealer has had physical access to the vehicle since the incident. Just before the event, I saw a brief message on the screen, possibly “Auto Collision Not Engaged.” I had used Super Cruise previously without issue. No prior warning signs appeared before this failure.
Showing 20 of 20 total NHTSA complaints. Source: NHTSA Complaints Database
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These pages show model-year patterns across 1 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations — here’s what each number actually tells you about a used Cadillac Vistiq, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Cadillac Vistiq has 20 complaints on record across 1 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Cadillac Vistiq has 4 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 0 of the Cadillac Vistiq's 20 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Good) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Cadillac Vistiq vehicles on the road — not any specific car. Two Cadillac Vistiq vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Cadillac Vistiq has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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Cadillac Vistiq reliability — frequently asked questions
Is the Cadillac Vistiq reliable?
Good. The Cadillac Vistiq has 20 NHTSA owner complaints and 4 recall campaigns across model years. A commonly reported issue area is UNKNOWN OR OTHER. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which Cadillac Vistiq years to avoid?
Years with the most NHTSA complaints: 2026 (20 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common Cadillac Vistiq problems?
Top reported issues: UNKNOWN OR OTHER (5 complaints); FORWARD COLLISION AVOIDANCE (5 complaints); ELECTRICAL SYSTEM (4 complaints).
Does the Cadillac Vistiq have recalls?
Yes — 4 NHTSA recall campaigns have been issued for the Cadillac Vistiq. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.