Frequently Asked Questions

Unlike traditional VIN check services that only display raw data, VINspector AI uses artificial intelligence to analyze patterns, identify hidden risks, and provide clear, actionable insights. We don't just show you what happened—we help you understand what it means and how it affects your decision.

Our AI analyzes vehicle data across multiple dimensions to identify patterns that indicate potential problems. It can detect issues like odometer fraud, title washing, flood damage, and suspicious ownership patterns—even when these problems aren't explicitly reported in traditional databases.

We pull information from trusted sources including government databases (NMVTIS, State DMVs), safety authorities (NHTSA), insurance companies, salvage auctions (Copart, IAA), market value sources (Black Book, KBB), and law enforcement databases for comprehensive coverage.

Absolutely. We use enterprise-grade encryption and follow strict data protection protocols. Your personal information and search history are never shared with third parties, and all data transmission is secured with SSL encryption.

Our comprehensive reports include ownership history, accident records, salvage status, odometer readings, title brands, lien information, theft records, emissions data, inspection history, recall information, and our AI-powered risk assessment with clear verdicts.

We provide clear verdicts: 'Good Buy' indicates a vehicle with clean history and low risk factors; 'Caution Advised' suggests some concerns that warrant further investigation; 'High Risk' indicates significant red flags that could affect safety, value, or reliability.

Yes! Our Smart Vehicle Comparison feature lets you analyze multiple vehicles side-by-side, helping you determine which car offers the best value while considering factors like mileage, damage history, usage patterns, and long-term reliability risks.

VINspector AI reports are generated instantly. Simply enter the VIN number, and you'll receive your comprehensive analysis within seconds.

Yes, you can save your reports to your account dashboard for future reference and easily share them with mechanics, dealers, or other parties involved in your vehicle transaction.

VINspector AI helps you avoid costly mistakes by revealing hidden damage, odometer fraud, title issues, and other red flags before you buy. Our clear risk ratings give you confidence in your purchase decision and can save you thousands of dollars.

Absolutely! Providing a clean VINspector AI report to potential buyers demonstrates transparency and can help justify your asking price. It shows you have nothing to hide and builds trust in the transaction.

Yes, we help dealers identify high-risk inventory, assist mechanics in verifying vehicle backgrounds before repairs, and support insurance adjusters in checking for previous damage and claim inconsistencies.

Definitely! Fleet managers can use our bulk pricing options to evaluate potential vehicle acquisitions, maintain fleet reliability standards, and make informed decisions about vehicle maintenance and replacement schedules.

VIN numbers are typically located on the dashboard (visible through the windshield), driver's side door jamb, engine block, or vehicle registration documents. The VIN is always 17 characters long for vehicles made after 1981. Our support team can help you locate it if needed.

While our database is comprehensive, some vehicles (especially very new or very old cars) may have limited data available. We'll clearly indicate data limitations and provide whatever information is accessible, along with recommendations for additional verification steps.

We source data from the most reliable organizations in the automotive industry and our AI cross-references multiple sources for accuracy. However, our reports are based on available data at the time of generation. We recommend using our reports as part of a comprehensive vehicle evaluation process.

We stand behind our service quality. If you're not satisfied with your report, please contact our support team within 30 days to discuss your concerns. We offer refunds for reports that don't meet our quality standards.

We offer competitive pricing with business reports starting at $5.90 and single reports at $11.95. We have various package options to suit different needs. Visit our pricing page for current rates and bulk discounts for multiple reports.

Yes, we provide special pricing and packages for automotive professionals, dealers, and high-volume users. Our dealer packages include volume discounts, priority support, and additional features like batch processing.

We offer a limited free preview that shows basic vehicle information and demonstrates our report format. For full access to our AI-powered risk analysis and comprehensive reports, a paid subscription is required.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. All transactions are secured with industry-standard encryption and processed through trusted payment gateways.

Yes! We offer monthly and annual subscription plans for frequent users, which include significant savings per report, priority customer support, and access to premium features like vehicle tracking and price alerts.