Head-to-head reliability

Cadillac Vistiq vs Chevrolet Silverado

How the Cadillac Vistiq and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.

Cadillac Vistiq20 complaints · 4 recalls Fewer issues per year
Chevrolet Silverado5,105 complaints · 100 recalls

Based on NHTSA owner-complaint & recall records

Which should you buy?

Cadillac Vistiq vs Chevrolet Silverado: The Vistiq has 20 complaints per year and 4 recalls, while the Silverado has 510.5 complaints per year and 100 recalls. The Vistiq reports screen and braking issues; the Silverado reports engine and brake failures. Source: NHTSA owner complaints.

The picture

Is the Cadillac Vistiq or Chevrolet Silverado more reliable?

A plain-English read on what the NHTSA record says about living with each vehicle.

Cadillac Vistiq

The Cadillac Vistiq is a new electric SUV with only one year of complaint data, averaging 20 complaints per year. Owners report digital screen failures, unexpected automatic braking, and glare from the dashboard, which can affect visibility and control. With 4 recalls and 1 injury reported, it's a vehicle that demands attention to electronic and visibility issues.

Chevrolet Silverado

The Chevrolet Silverado is a full-size pickup with a long history, averaging 510.5 complaints per year over 10 years. Common problems include engine and transmission failures, electrical glitches, and brake issues, with 117 crash-related complaints and 1 death. With 100 recalls, it's a complex machine that requires diligent maintenance.

The numbers

Side-by-side NHTSA record

Lower is better in every category. The highlighted cell is the stronger result.

CategoryCadillac VistiqChevrolet Silverado
Total complaintsAll model years combined20 Better5,105
Safety recallsFederal recall campaigns4 Better100
Crash reportsCrash-related complaints0 Better117
Complaints per yearAveraged across model years20.0 Better510.5
Reported injuriesTied to owner complaints1 Better104
Reported deathsTied to owner complaints0 Better1

Source: NHTSA owner complaints & recall records.

What actually goes wrong

The problems owners report

The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.

Cadillac Vistiq

  1. 01UNKNOWN OR OTHER5
  2. 02FORWARD COLLISION AVOIDANCE5
  3. 03ELECTRICAL SYSTEM4
  4. 04VISIBILITY/WIPER4
  5. 05SERVICE BRAKES3
What these mean
UNKNOWN OR OTHER

Owners report the dashboard/infotainment screen going blank while driving, leaving them without speed or blinker information. Another complaint describes losing all power when the battery ran out, and the digital manual was inaccessible, stranding them.

FORWARD COLLISION AVOIDANCE

Complaints include sudden, violent automatic emergency braking with no obstacle present, and one owner nearly died when SuperCruise failed. These failures could cause rear-end collisions or loss of control.

ELECTRICAL SYSTEM

Issues involve Super Cruise, forward collision warning, and automatic emergency braking systems, with one vehicle stuck at the dealership for months due to backordered brake parts. Another owner experienced a power loss after DC fast charging.

VISIBILITY/WIPER

Owners report significant glare from the dashboard reflecting onto the windshield, obstructing forward visibility, especially in sunlight. This distraction can make it hard to see the road clearly.

In owners' words — UNKNOWN OR OTHER

The dashboard/infotainment screen keeps alerting and going blank. I will be driving and will no longer know how fast I am going, nor if my blinkers work, or have any control of the screen. This will stay like this for seconds to hours. I have taken the vehicl…

Completely lost power because battery ran out, and since Cadillac only provided a digital owner's manual, not a printed one, it could only be accessed if the vehicle had power. We were stranded in an area without cell service and could not consult a manual to…

Chevrolet Silverado

  1. 01ENGINE1,698
  2. 02POWER TRAIN1,453
  3. 03ELECTRICAL SYSTEM982
  4. 04SERVICE BRAKES691
  5. 05UNKNOWN OR OTHER542
What these mean
ENGINE

Owners report engine failures, including a 6.2L motor that failed shortly after purchase, leaving a family stranded 750 miles from home. Another complaint describes repeated diesel particulate filter soot accumulation events requiring dealer service.

POWER TRAIN

Complaints include a vehicle suddenly going into neutral while driving uphill in a parking garage with less than 300 miles, and the same 6.2L engine failure affecting power train. These issues can cause loss of motive power and dangerous situations.

ELECTRICAL SYSTEM

Owners report sudden loss of normal braking with a firm pedal but ineffective braking, and at 70 MPH, a loud pinging sound followed by loss of motive power, brakes, and steering. These are severe safety failures.

SERVICE BRAKES

Complaints include sudden, severe loss of normal braking shortly after dropping a child at school, where the vehicle would not stop normally. Another instance at 70 MPH involved loss of brakes along with engine and steering failure.

In owners' words — ENGINE

I purchased the 2026 Chevrolet Silverado with a 6.2L motor "new" from the dealer with 5700 miles on XXX. Roughly a month and 2500 miles later, my family and I were in the vehicle, 750 miles from home, returning from a vacation to [XXX] from the [XXX]/[XXX] ar…

My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…

Official recalls

Safety recalls on record

Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.

Cadillac Vistiq — 4 recalls

Electrical System — Propulsion System — Traction Battery
#25V483000

The defect: General Motors (GM) is recalling certain 2026 Cadillac VISTIQ vehicles and 2025 Cadillac LYRIQ vehicles. The bolts attaching the high voltage battery to the interior floor may be missing or loose.

The risk: An improperly secured battery may become damaged in a crash, increasing the risk of a fire.

The fix: Dealers will inspect the high-voltage battery bolts and replace or re-tighten the bolts, as necessary, free of charge. Owner notification letters are scheduled to be mailed September 8, 2025. Owners may contact Cadillac customer service at…

Equipment — Other — Owners/Service/Other Manual
#25V819000

The defect: General Motors is recalling certain 2026 Cadillac Vistiq electric vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number…

The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

The fix: Dealers will reset the vehicle radio which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Cadillac customer service at 1-800…

Equipment — Other — Owners/Service/Other Manual
#26V114000

The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…

The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…

Seats — Mid/Rear Assembly — Power Adjust
#26V394000

The defect: General Motors, LLC (GM) is recalling certain 2026-2027 Cadillac Vistiq vehicles. When the power fold feature is activated, the third-row power seatback may fail to reverse when enountering a person.

The risk: A person, especially a child, may be trapped by a rear powered seatback, increasing their risk of injury.

The fix: Dealers will disable the third-row folding feature until parts are available. Once available, the seat module will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 6, 2026. Owners may con…

Chevrolet Silverado — 100 recalls

Latches/Locks/Linkages — Tailgate — Latch
#24V060000Jan 2024

The defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently…

The risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevr…

Steering
#23V549000Mar 2023

The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

The risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

The fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-4…

Latches/Locks/Linkages — Tailgate — Latch
#24V894000

The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertentl…

The risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact…

Seat Belts — Front — Anchorage
#23V786000

The defect: General Motors, LLC (GM) is recalling certain 2023-2024 GMC Hummer EV pick up, 2024 GMC Hummer EV SUV, and 2024 Chevrolet Silverado EV vehicles. The left or right front seat belt buckle attachment bolts may not be tightened properly.

The risk: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing the risk of injury during a crash.

The fix: Dealers will tighten the left and right front seat belt buckle attachment bolts, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact GMC customer service at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 /…

Buyer analysis

Cadillac Vistiq or Chevrolet Silverado: which should you buy?

The Cadillac Vistiq has far fewer complaints per year (20 vs. 510.5), but both have serious safety-related issues. The Silverado's higher volume and longer history mean more frequent problems, while the Vistiq's issues are concentrated in new technology. In practice, the Vistiq may have fewer overall incidents, but each could be severe.

Recommendation. If you prioritize fewer reported complaints and are comfortable with new electric technology, the Cadillac Vistiq may be worth considering. If you need a proven work truck and can manage higher maintenance, the Chevrolet Silverado offers capability but with more frequent issues. Always have a pre-purchase inspection focusing on the specific problem areas.

Key differences

  • The Cadillac Vistiq has 20 complaints per year vs. the Silverado's 510.5, but the Vistiq's issues often involve digital screens and automatic braking, while the Silverado's involve engine, transmission, and brake failures.
  • The Silverado has 117 crash-related complaints and 1 death, while the Vistiq has 0 crash-related and 1 injury, indicating different risk profiles.
  • The Vistiq has 4 recalls, including battery and manual issues, while the Silverado has 100 recalls covering tailgate latches, steering, and brake fluid warnings.
  • Owner reports for the Vistiq highlight glare and screen blanking, whereas Silverado owners describe sudden loss of power and braking, which can be more immediately dangerous.
Watch on Cadillac Vistiq
  • Check for dashboard glare and screen functionality; test the infotainment system for blanking or unresponsiveness.
  • Verify that the digital owner's manual is accessible and consider carrying a printed copy; ask about battery and charging system health.
Watch on Chevrolet Silverado
  • Listen for engine pinging or unusual noises, and check for transmission slipping or sudden neutral engagement.
  • Test the brakes thoroughly for firmness and effectiveness, and ask about any history of brake fluid warnings or loss of braking.

Before you buy

  • Obtain a full vehicle history report and check for open recalls on both models.
  • For the Vistiq, test all electronic systems, including Super Cruise, forward collision warning, and automatic emergency braking.
  • For the Silverado, have a mechanic inspect the engine, transmission, and brake systems for signs of failure.
  • Take a test drive that includes highway speeds and braking to reproduce potential issues.
  • Ask the seller for maintenance records and any dealer repair orders related to the reported problem areas.

Year by year

Which model years to avoid

Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.

YearCadillac VistiqChevrolet Silverado
20262098
Years to scrutinize: the 2019 Chevrolet Silverado drew the most (1,992). Inspect these model years especially closely.

Check the actual car

Comparing models is smart. Checking the VIN is essential.

Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Cadillac Vistiq or Chevrolet Silverado in front of you — accident history, open recalls and title records.

Go deeper

Full reliability reports

Cadillac Vistiq vs Chevrolet Silverado — comparison facts
Comparison
Cadillac Vistiq vs Chevrolet Silverado
Cadillac Vistiq total complaints
20
Chevrolet Silverado total complaints
5,105
Cadillac Vistiq total recalls
4
Chevrolet Silverado total recalls
100
Cadillac Vistiq avg complaints/year
20.0
Chevrolet Silverado avg complaints/year
510.5
More reliable overall
Cadillac Vistiq
Cadillac Vistiq top complaint area
UNKNOWN OR OTHER
Chevrolet Silverado top complaint area
ENGINE