Cadillac ATS Reliability by YearBest & worst years, problems & recalls — NHTSA data

The contact owns a 2017 Cadillac ATS. The contact stated that the vehicle was experiencing intermittent loss of power steering functionality. The vehicle was taken to Auto Repair Garage, where a routine inspection was performed, and the contact was informed that no failure was found. The contact stated that the failure progressively increased. The contact stated that upon starting the vehicle, and while driving at various speeds, the vehicle lost power steering functionality, and the steering wheel was significantly difficult to turn. There was no warning light illuminated. Additionally, the contact stated that the infotainment system screen was frozen. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 25V175000 (Steering). An appointment was scheduled for a diagnostic test. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was unknown.

They have terrible transmission that barely make it to 50,000 miles before problems start happening. Parts are not cheap at all it’s General Motors 8 speed transmissions my 2017 caddilac ATS is on its 2nd transmission and it’s already driving terrible I fear I may be left stranded next time this happens. The car has a new transmission with only over 37 thousand miles on the transmission.

The contact owns a 2017 Cadillac ATS. The contact stated while driving 65 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle became difficult to maneuver, with the service power steering message displayed. In addition, the contact stated there was an abnormal sound coming from the vehicle. The contact was able to pull over to the side of the road. The contact turned off and restarted the vehicle and the vehicle functioned normally. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact stated that the failure persisted. The failure mileage was unknown.

My Cadillac Cue screen is frozen and cracking, and apply play and GPS are no longer visible on the screen when driving. Instead, I would have to look down at my phone while I’m driving to use the gps.

My air bag light randomly appeared and has been on for at about year now the dealership wants me to pay a ridiculous amount of money for all of these safety hazards including to fix my “airbag sensor” when I have never used the airbags. I am the one and only owner of the car which I purchased directly from the Ed Morse bayview Cadillac dealership. Faulty airbags and or sensors are a huge safety hazard. I need to know my airbags are working correctly as well as the sensors not only for my safety but as well as my child. My car has recently been diagnosed with serious transmission problems which include a vibration at 50 mph shuddering erratically and frequently to the point it is scary to drive. the transmission going out could cause me to get into an accident or be stuck in the road and put into danger which is another safety hazard. Lastly, The electric CUE screen is supposed to be used for safety for many reasons which include hands-free directions when you are lost and can use gps without having to use your phone while driving. You need the CUE screen to be able to access the radio for alerts and warnings. You need the CUE screen to able to use your phone hands-free to prevent accidents. The CUE screen is defective. The screens they use cannot withstand the heat and they sell you the car knowing the screens don’t last and will crack and no longer have the touch screen ability to control or use any of the features for our safety.

The Cadillac CUE Infotainment system has failed for the second time. Device was replaced 2 years ago

My headlight bulbs have been replaced and checked 2x by the used auto superstore which I will not name at this time ! and by the manufacturer (dealer) but once it’s dark out and the automatic brights come on and either both or one side goes completely out only to come back on sometimes or not at all which is very dangerous especially at night !

The contact owns a 2017 Cadillac ATS. The contact stated that while driving approximately 75 MPH and attempting to stop the vehicle, the brake pedal was very stiff and hard to depress causing the braking distance to be extended. The contact drove off the roadway to avoid a collision and activated the parking brake and shifted to park(P) causing the vehicle to come to an abrupt stop. During the failure the “Service Brake Assist" message was displayed. The vehicle was towed to the local dealer. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 50,098.

Cadillac ATS is sold with a faulty driver console. The console is known as the Cadillac User Experience (CUE). Faulty-console is a serious safety issue for the following reasons: 1. Driver distractions: loss of navigation and unexpected changes in radio and air-conditioning are constant distractions. These distractions take the driver's attention away from the roadway. They also force driver's to make unexpected stops on highways and roadways.  2. Customer profile: Cadillac ATS customers are mostly seniors and mature individuals. Constant distractions have amplified impact. Considering the above major factors, the faulty console is a safety issue due to constant distractions. We paid $1,065.30 to replace the faulty CUE screen for something that must be recalled. There are many references made to faulty CUE consoles

Cadillac ATS is sold with a faulty driver console. The console is known as the Cadillac User Experience (CUE). Faulty-console is a serious safety issue for the following reasons: 1. Driver distractions: loss of navigation and unexpected changes in radio and air-conditioning are constant distractions. These distractions take the driver's attention away from the roadway. They also force driver's to make unexpected stops on highways and roadways.  2. Customer profile: Cadillac ATS customers are mostly seniors and mature individuals. Constant distractions have amplified impact. Considering the above major factors, the faulty console is a safety issue due to constant distractions. We paid $1,065.30 to replace the faulty CUE screen for something that must be recalled. There are many references made to faulty CUE consoles on the internet and its time for NHTSA to take a step forward and call these faulty consoles and constant distractions a safety issue. 

Transmission causes car to shudder or shake/vibrate at lower speeds and lower rpm (auto shifting) It's been like this since it was purchased. If you perform manual shifting at 2500 RPM's or higher you don't experience the same shake/vibration. Ron Craft Cadillac says it's performing as expected.

THE CUE ON MY CADILLAC 2018 ATS JUST STOP WORKING , I SEARCHED ONLINE AND FOUND OUT MILLIONS ,OF CADILLAC OWNERS CUE HAS STOPPED WORKING. MY CAR ONLY HAS 60,000 MILES, I GOT IT NEW IN 2018 JUNE. PLEASE HELP US WITH THIS PROBLEM. MY NAME IS[XXX] ,EMAIL ADDRESS [XXX] PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE FUEL LEVEL GAUGE DROPS TO E. THE TOUCH SCREEN DISPLAY DOES NOT WORK AT TIMES YOU HAVE TO TURN OFF THE CAR TO GET IT TO WORK.

AT MAJOR INTERSECTION WAS AT A STOP RED LIGHT. BEGAN ACCELERATING VEHICLE STALLED AND THE LIGHT ENGINE TURNED ON, TRANSMISSION STUCK AT FIRST GEAR AND WOULD NOT ACCELERATE ABOVE 20MPH. THIS HAPPENED AS I TRIED PASSING A VEHICLE IN FRONT TO LATER MAKE A TURN. THE CAR HAS HAD THIS ISSUE SEVERAL TIMES. REPORTED TO CADILLAC THEY ASKED THAT I REPORT AS A LEMON MEANWHILE THIS IS A LEASE VEHICLE.