Cadillac CT6 Reliability by YearBest & worst years, problems & recalls — NHTSA data

Front differential case ripped in half and separated from the ring gear. The broken chunk of differential case and pinion was still attached to the driveshaft while coming to an abrupt stop. Damage done within driveshaft tunnel. No warning, no vibration, no cause for concern, just catastrophic failure. Differential and propeller shaft were replaced by an independent mechanic. Cadillac has not been notified as of today, receipt for repair available upon request.

Yes my car was sold to me with structural damages, and I was told any of this when I purchased it!!!!

The brake makes a rattling and metal grinding sound, the dealership said nothing is wrong with the brakes, still problematic. The transmission shifts too hard. Dealer said nothing wrong. Yet cat kicks too hard.

MY DRIVER FRONT HEAD LIGHT IS PARTLY NOT WORKING. I BELEIVE IT IS AN LED LIGHT AND THE FACT THAT IT NO LONGER WORKS IS NOT WHAT I EXPECTED FROM LED, IT SHOULD LAST MUCH MUCH LONGER THAN 5 YEARS; AFTER ALL IT IS A CADILLAC AND IT SHOULDN'T HAVE HAPPENED. I REQUESTED CADILLAC CORPORATE TO ASSIST ME WITH THIS AND ALL THEY WOULD DO FOR ME IS GIVE ME A $250.00 CREDIT TOWARDS THE REPAIR THAT IS APROX. $1,800.00 THIS HEAD LIGHT IS DEFECTIVE AND THEY SHOULD DO GOOD BY ME, THIS IS MY 5TH. CAR WITH THEM. THANK YOU FOR YOUR HELP [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ON MAR 1, 2021 WHILE DRIVING SUPER CRUISE MODE, MY CAR JERKED VIOLENTLY TO THE LEFT ALMOST STRIKING ANOTHER CAR. I WAS ON THE FL TURNPIKE ABOUT 20 MILES NORTH OF ORLANDO HEADING SOUTH. THE HIGHWAY WAS INCREASING FROM 2 LANE TO 3 LANE SOUTHBOUND AND I WAS IN THE RIGHT LANE. WHEN I ENTERED THE LANE TRANSITION, THE CAR DRIFTED RIGHT . AS THE CAR CAME UPON THE NEW WHITE LINE THE CAR ABOUT CENTERED IT. THE CAR TURNED HARD LEFT, AND TURNED OFF SUPER CRUISE. FORTUNATELY, I WAS ABLE TO GRAB THE STEERING WHEEL AND CORRECT THE TURN. WE DID NOT CRASH, BUT IT WAS MOST UNSETTLING.

MY CADILLAC CT6 (2018) QUIT WORKING WHILE ON THE EXPRESSWAY. I WAS IN THE MIDDLE OF NO WHERE, IN GEORGIA. THIS MADE FOR A VERY DANGEROUS SITUATION AS THE CAR SUDDENLY LOST ALL POWER GOING TO THE WHEELS WHILE DRIVING AT APPROX. 75 MPH. I WAS BARELY ABLE TO GET AROUND TRAFFIC TO BE ABLE TO PULL OVER AS THERE WAS 0 POWER. WHEN THE TOW TRUCK FROM CADILLAC ARRIVED WE WERE TOLD WE WERE NOT ALLOWED TO RIDE IN THE TRUCK BECAUSE OF COVID. WE WERE MADE SIT IN THE RAIN IN 40 DEGREE WEATHER WHILE I SPOKE WITH MY HOME CADILLAC DEALER AS WELL AS THE NEAREST TO WHERE I WAS. BOTH DEALERS WERE EXTREMELY UNHELPFUL, MY CAR IS STILL UNDER FACTORY WARRANTY AND WAS JUST IN FOR TRANSMISSION WORK ABOUT A WEEK PRIOR (I'VE TAKEN THE CAR IN THREE TIMES FOR TRANSMISSION ISSUES AND IT STILL HAS SOMETHING WRONG WITH IT. I WAS TOLD BY BOTH CADILLAC DEALERS THAT THEY WOULD NOT HELP BECAUSE THEY NEEDED TO 'DIAGNOSE' THE CAR AND COULDN'T UNTIL FIVE DAYS LATER. I WAS OFFERED AN UBER RIDE IN A CITY THAT HAD 0 ZERO UBER, TAXI OR LIFT SERVICES. I WAS HUNG UP ON BY THESE PEOPLE, THEY WERE RUDE AND THIS WAS ON CHRISTMAS EVE. I HAD TO WALK TO A CAR RENTAL COMPANY AND PAY OVER $400 DOLLARS SO I COULD SPEND CHRISTMAS WITH MY FAMILY.

MY ENGINE LIGHT IS ON AND THIS IS THE 15TH TIME I HAVE BOUGHT MY CAR IN FOR VARIOUS ENGINE PROBLEMS LIKE ENGINE POWER REDUCED AND OTHER PROBLEMS WITH THIS CAR. THE CAR WOULD JUST STOP IN THE MIDDLE OF THE RIDE OR JERKING AS I DRIVE IT. I HAVE BEEN ON THE HIGHWAY WHEN IT HAS STALLED BEFORE AS I DRIVE. I HAVE HAD THESE PROBLEMS SINCE I PURCHASED THE CAR IN 2018

LOSS OF ALL VEHICLE POWER WHILE TRAVELING ON THE FREEWAY AT HIGHWAY SPEEDS. VEHICLE CHECK ENGINE, POWER LIMITED, AND ELECTRIC MOTOR OVERHEAT WARNING LIGHTS COME ON. THE COMBUSTION ENGINE WILL NOT START, AND BATTERY POWER AVAILABILITY GOES TO ZERO. THIS IS VERY DANGEROUS TO PUBLIC HEALTH AND SAFETY DUE TO INSTANTANEOUS LOSS OF COMBUSTION ENGINE AND ELECTRIC BATTERY POWER WHILE IN FAST-MOVING HIGHWAY TRAFFIC. THERE ARE SEVERAL INSTANCES OF THIS SAME PROBLEM OCCURRING IN MANY CADILLAC OWNERS FORUMS, SO GENERAL MOTORS KNOWS THERE IS A PROBLEM WITH THEIR CT6 PHEV TRANSMISSIONS. THE FIX SEEMS TO BE REPLACING THE TRANSMISSION DUE TO A BAD CLUTCH PACK, BUT PEOPLE COULD GET HURT IF THIS ISSUE IS ALLOWED TO CONTINUE WITHOUT A PERMANENT SOLUTION.

RIGHT AFTER PURCHASE, THE NAV SCREEN KEPT FLICKERING, CAUSING A DISTRACTED DRIVER SITUATION AND A HAZARD. THE DEALER DID EVERYTHING THEY COULD PER GM GUIDELINES, BUT EVEN AFTER THE 1ST SERVICE VISIT, THE CAR WOULD SHUT DOWN IN DRIVE MODE, AS THE VEHICLE WAS IN MOTION. THEN THE VEHICLE WOULD NOT SHUT OFF USING THE POWER OFF BUTTON. GM IS TELLING THE DEALER, THE NAV FLICKERING SCREEN IS NOT A SAFETY HAZARD, HOWEVER I BEG TO DIFFER IF EVERY 2 MINS, A DRIVER IS FIXATED, FOCUSED ON THE SCREEN MORE SO THAN ON THE ROAD, WHICH HAS CAUSED ME TO RUN OFF THE ROAD A FEW TIMES. THIS IS A SERIOUS SAFETY HAZARD AND ELECTRICAL CONCERN THAT GM DOES NOT SEEM TO CARE ABOUT EVEN AFTER 60+ DAYS AT THE DEALERSHIP.

The turbo boost failed cylinder 2 ( after being repaired ) continues to show issues

I am experiencing recurring transmission and drivability issues with my 2016 Cadillac CT6. 1.Rough Shifting: When shifting from park to reverse, the transmission shifts roughly, causing a noticeable jolt throughout the vehicle. 2.Fluid Leakage: I have observed fluid leaking from underneath the car when parked in my driveway. However, the leak is inconsistent—it disappears for a few days after rain or washing my driveway but then reappears under similar conditions. 3.Delayed Shifting: When accelerating from a stoplight, there is a delay before the transmission engages, causing hesitation before the car moves forward. 4.Automatic Start-Stop Issue: The vehicle has an automatic engine shut-off feature that activates when stopping at a light. When I take my foot off the brake, the engine restarts abruptly, causing a harsh jerk that shakes the entire car. This makes it feel like the transmission or another component is not engaging smoothly. 5.Check Engine Light Issue: The check engine light came on for a day, but before I could take it to a repair facility, it turned off on its own. Because of this, I was unable to retrieve any diagnostic codes. I am concerned these issues indicate a faulty transmission system or related defect that may worsen over time. I request an investigation into whether this is a common defect in the 2016 Cadillac CT6 and if any recalls or manufacturer repairs are available.

The car keep losing power pressure when driving it's jerk when put into gear

The contact owns a 2016 Cadillac CT6. The contact stated that while in reverse, the vehicle accelerated inadvertently. The brake pedal was depressed to stop the vehicle. Additionally, the contact stated while driving between 30-45 MPH on several occasions, the gears shifted, and the vehicle jolted forward. Additionally, that contact stated that the vehicle was constantly shaking. The vehicle was taken to a dealer where the failure was first not able to be duplicated. The vehicle was taken to another dealer for the third time where it was diagnosed that an unknown harness needed to be replaced. The vehicle was repaired, but the failure recurred a month later. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 19,000.

Approximately in November 2022, I was driving my 2016 Cadillac CT6. While operating at a normal speed of 40 mph, while in traffic the vehicle began to hesitate and a loss of power. The vehicle was towed to Waldorf Cadillac & Chevrolet. The vehicle was diagnosed with a transfer case issue. The vehicle in the repair shop for approximately 4 months. I retrieve my vehicle in February 2023, with a brand-new Transfer Case with a price tag of $2,200.00. On Thursday, August 3, 2023, I managed to drive the vehicle back to Waldorf Cadillac & Chevrolet to have to vehicle repaired. The vehicle is doing the same thing it was doing , when the vehicle was previously in the Repair Shop. The Technician informed me that Cadillac recommend the fluid in the transmission be changed to a high-performance fluid. This recommendation was issued to the dealers several months ago. Now the dealer is charging me approximately $1,000.00 for Transmission Fluid. I asked the Technician why the problem wasn't corrected while previously in the shop. No reply. If Cadillac knows this is the problem, why is the customer being charged for this service, if this will correct the problem. There is 64,000 miles on my vehicle.

Vehicle has sudden violent forward Jerking motion at stops, delayed performance when accelerating ,hard shifting when changing gears, clunking noise when shifting into low gear

WHEN I AM TURNING UNDER 25 MPH, I ACCELERATE AND THERE IS A DELAY AND A DRAG BEFORE THE VEHICLE STARTS TO ACCELERATE. IF I DO NOT ALLOW ROOM, I COULD GET HIT BECAUSE THERE IS A DELAY. VERY DANGEROUS. ALMOST FEELS LIKE A VACUUM ISSUE.

CAR WILL NOT RESPOND FOR AT LEAST 2 SECONDS DURING A SLOW, ROLLING STOP, WHEN TRYING TO ACCELERATE AGAIN. UNABLE TO PERFORM EVASIVE MANUEVER, IF NEEDED, SECONDARY TO THE DELAY TO ACCELERATOR INPUT. HARSH 2-1 DOWNSHIFTS ALSO AT SLOW SPEEDS AND CAN EVEN FEEL AS THOUGH YOU WERE STRUCK FROM BEHIND. HIGHWAY DRIVING IS EXCELLENT; CITY DRIVING CHALLENGING WITH THE TRANSMISSION. THE DRIVER HAS TO LEARN HOW TO DRIVE THIS VEHICLE. FIND IT VERY UNUSUAL AFTER OWNING 5 OTHER CADILLACS AND NEVER HAD THIS PROBLEM. I BOUGHT THIS CAR AS A PRE-OWNED CERTIFIED VEHICLE FROM CADILLAC DEALER. THE CAR HAD 650 MILES ON IT AND I TRULY BEATIFUL/SHOWROOM CONDITION. I HAD THE TRANSMISSION RE-FLASHED, WHICH PROVIDED PERHAPS A 1-2 DAYS RELIEF. I WILL CONTINNUE TO PERSUE WITH DEALER, BUT WANTED YOU GUYS TO BE AWARE. CADILLAC SHOULD FIX THE PROBLEM; NEW/DIFFERENT TYPE OF TRANSMISSION OR RE-WORK THE 8L45/8L90'S WITH DIFFERNET VLAVES/SOFTWARE OR BUY IT BACK FROM ME.