Nissan Murano Reliability by YearBest & worst years, problems & recalls — NHTSA data
Comparing used Nissan Murano options? We analyzed 10 model years (2017–2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the Nissan Murano has 272 owner complaints and 11 safety recalls across model years 2017–2026. The most reported issue area is UNKNOWN OR OTHER. 2017 drew the most complaints; 2024 drew the fewest.
- Make
- Nissan
- Model
- Murano
- Model years analyzed
- 2017–2026 (10 years)
- Total NHTSA complaints
- 272
- Safety recall campaigns
- 11
- Crash-related complaints
- 17
- Fire-related complaints
- 3
- Worst model year (by complaints)
- 2017 (107 complaints)
- Best model year (fewest complaints)
- 2024 (5 complaints)
- Top reported issue area
- UNKNOWN OR OTHER
- Reliability signal
- Poor
By model year
Nissan Murano: which years to avoid & which to buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used — lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record — lower risk starting points.
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
Source: nhtsa.gov/ratings
What the complaint data suggests
PoorThe NISSAN MURANO has 272 NHTSA complaints and 11 recalls on record. 17 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 272 total complaints filed with NHTSA
- 11 federal recall campaigns
- 17 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Oct 2026
Safety recalls
NHTSA safety recalls
11 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
STEERING:LINKAGES
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VISIBILITY:GLASS, SIDE/REAR
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BACK OVER PREVENTION:SOFTWARE
SUSPENSION:REAR:AXLE:SPINDLE
Source: NHTSA Recalls Database. Data covers model years 2017–2026. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 272 NHTSA complaints — these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
272 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
System that failed: Automatic Emergency Braking. The car is at the dealership now. My safety/others safety at risk: I was driving at about 40-45 mph and for no reason at all the emergency braking system engaged and brought my car to a screeching halt in the middle of the road. There was no reason for the emergency brakes to engage as there was nothing in front of me. The car behind me then had to slam on their brakes as I had come to a complete stop in the middle of the road for no reason. Had the car behind me not been paying attention, they would have certainly hit me and we both could have been injured. In addition, if this happened on the highway the consequences could certainly be catastrophic. Problem reproduced/confirmed: Not sure, waiting to hear from dealer Inspection: Just at the dealer. Warning lamps/messages: Definitely something flashed up that I'm pretty sure was red and white but didn't stay long. Symptoms prior: My alternator went out in August 2026, also bringing my car to a complete stop in the middle of the road. Was told at the dealer it was a fluke manufacturing defect and was fixed.
Vehicle is unstable in wind conditions I t is all I can do to drive it safely , even at very slowed speeds
The infotainment system resets itself multiple times within a 5-10 minute drive. This also causes the back up to not work when in reverse, which is a safety concern. The clock does not stay on the correct time no matter how many times I change it. This issue is very frustrating and my dealership didn't take me seriously when I first tried to get this looked at.
While driving on the highway I decided to pass the vehicle in front of me. At the same time I had hit the button to resume the speed I had set on the cruise control. I pushed the pedal all the way to the floor to quickly pass the vehicle in front and when I got past him and let off the peddle my vehicle kept accelerating. I tried turning off the cruise control but that didn’t help. I finally put the car in neutral and coasted to a stop with the engine racing. I tried to pull the accelerator up thinking it was stuck but that didn’t work. Finally I turned the vesicle off and restarted the car and it started working normally. I don’t know what/why that happened and I’ve been afraid to try to duplicate that incident by pushing the accelerator all the way down again. I think this is dangerous and thus I’m reporting this.
The contact owns a 2024 Nissan Murano. The contact stated while driving 65 MPH, the vehicle was vibrating and shuddering significantly. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The contact stated that the failure had persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 4,457.
The contact owns a 2022 Nissan Murano. The contact stated that while the vehicle was parked, there was condensation inside the front passenger’s side headlight assembly housing. The contact stated that the protective layer had deteriorated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was previously performed. The contact was informed that the repair was not covered under any special programs or recalls. The failure mileage was approximately 52,647.
Read 14 more owner reports
Front windshield cracked all along the bottom after having the defrost on
The contact owns a 2022 Nissan Murano. The contact stated that upon entering the vehicle, she noticed a puddle of water on the front and rear floorboards of the vehicle. The vehicle was taken to the dealer where it was diagnosed that water had entered around the windshield enclosure. The windshield was replaced, and the vehicle was repaired; however, the contact stated that she was concerned that the water damage could cause future issues. The manufacturer was notified of the failure and the contact was informed to take the vehicle back to the dealer. The contact was provided a case number. The failure mileage was approximately 24,000.
My wife was victim to a hit and run driver on 30 Dec 22. Our 2022 Nissan Murano's AUTOMATIC COLLISION NOTIFICATION SYSTEM FAILED TO ACTIVATE UPON COLLISION. There were no warnings in the car prior. Additionally, the secondary system known as the "SOS BUTTON" which My Wife manually activated REPEATEDLY for 15 minutes failed. She called 911 and after 45 minutes a trooper finally arrived to help her. Unbelievably, this manufacturer advised us to "routinely test" the system to ensure it is active!!! No explanation how (we press the SOS button each time we start the vehicle now, and feel afraid to drive it, (but we have no other option). Nissan has not reached out to us until recently to express their denial of the system failure (this system failure has already been verified by two separate Nissan agents where three separate reported failures occurred that same day PRIOR to the accident). We were not notified. Our request to Fred Anderson Nissan and the manufacturer for a "buy back" were denied. I'm a 100% disabled Veteran (Retiree) and my wife is also a disabled Veteran (Retiree). One year ago we put our ENTIRE LIFE SAVINGS of $22,000.00 down-payment on the Murano,as it offered the most safety features available, specifically the Automatic Collision Notification system, which is to notify a specially trained agent to initiate emergency services. This system is a major priority for us. The dealership's only response is to trade the vehicle in (lose our $22,000.00 in the process) and purchase another Nissan with the same system in place. Our new vehicle has depreciated almost 40% in less than one year. We're being forced by the manufacturer to either keep this car with documented safety failures, or sacrifice our life Savings and begin anew with another 6 year payment, with zero equity. we have just begun to travel in this "perfect vehicle", after serving a combined 60 years of service to our country. Our financial future is at stake, and we did nothing to cause this.
The contact owns a 2022 Nissan Murano. The contact stated while his wife was at a complete stop, another vehicle which was driving approximately 25 MPH, crashed into the rear of the vehicle. The contact’s wife veered to the side of the road. The Automatic Collision Notification (ACN) safety feature designed to connect a driver to a live Response Specialist who can request emergency services on the driver’s behalf in the event of a collision, failed to engage. The contact’s wife then pressed the SOS button connected to the automatic collision notification (ACN) safety feature but the ACN failed to respond. The contact’s wife was able to drive to her residence. The contact contacted NissanConnect and tested the SOS button functionality; however, NissanConnect confirmed that they were not receiving any communication from the vehicle. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact’s wife, who has hypertension, was transported to the hospital with the assistance of her husband. A police report was filed. There were no injuries sustained. The manufacturer was notified of the failure and informed the contact that the case was escalated to Nissan's regional specialist. The manufacturer informed the contact that they would follow up with him. The vehicle was not repaired. The failure mileage was approximately 16,600.
The contact owns a 2022 Nissan Murano. The contact stated while driving approximately 70 MPH in the rain with all windows rolled up, there was leakage that occurred. There were no warning lights illuminated. The contact stated four days later she noticed the driver and passenger's side rear floorboard were soaked. The contact vacuumed up the water and drove the vehicle into her garage. There was more rain a few days afterward and the failure occurred again, while parked outside the garage. The vehicle was taken to the local dealer which diagnosed no failure. The contact then took the vehicle back to the dealer numerous times; and they replaced the carpet, headliners, and drains due to leakage and mildew. The failure reoccurred and was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200.
I am filing a safety complaint regarding my Nissan Murano due to a recurring water leak caused by clogged sunroof/moonroof drain tubes. This problem has now happened for the third time, even after prior repairs by an authorized Nissan dealership. Water repeatedly enters the interior of the vehicle, soaking the carpets and interior areas. I am very concerned about mold and mildew developing underneath the carpeting and inside the vehicle because of the trapped moisture. This creates potential health concerns for passengers and affects the safety and air quality inside the car. I am also concerned about possible electrical damage from repeated water intrusion near wiring and electronic components. The ongoing leaks have caused major inconvenience, repair expenses, and concern about the long-term reliability of the vehicle. The first repair was completed by a Nissan dealership at my own expense, yet the same issue returned multiple times afterward. After researching this problem, I found that many other Nissan Murano owners have reported similar recurring drain clogging and water intrusion issues. I believe this may indicate a design defect or inadequate drainage system that should be investigated further. I respectfully request that NHTSA review this issue for potential safety risks related to mold exposure, electrical failures, and recurring water intrusion affecting Nissan Murano vehicles.
When my car gets to about 20mph the abs light comes on and stays on until I restart the car and drive it again then at 20 mph it come on again I know there are recalls on other Nissan Murano midnight edition for there abs system issues the nhtsa number is 19v807000 other numbers were r1916 and 1920 also 18v601000 my car is showing the same issues the other recalled vehicles are showing and needs to be added to the recall please contact me ty
Forward collision warning light comes on and off while driving. When the light comes on the cruise control will not work and when the light goes off I need to reset the cruise control. This started about two months ago.
The panoramic sunroof front glass on my 2018 Nissan Murano shattered unexpectedly while I was driving on the highway. Fortunately, I had the interior sliding sunshade closed, which prevented the shattered glass from falling directly onto me. The explosion sound was extremely loud — at first, I thought there had been a collision nearby or that a tire had blown out. However, I immediately felt heat and airflow inside the car, and I could hear the shattered glass movement on top of the closed interior shade. That’s when I realized something happened to my sunroof. I immediately took the next exit and pulled over to inspect the damage. There was a large hole in the sunroof and shattered glass sitting right on the interior sliding sunshade. If the sliding interior shade had been open, the glass could have caused me serious injuries. Additionally, the shock from the explosion could easily have caused me to swerve and create a dangerous accident on the highway. I also have no way of knowing whether glass fell onto the highway or struck other vehicles, which is hazardous to others. There were no construction zones, trucks, or any visible road hazards at the time of the incident. I later learned that there is a class-action lawsuit involving Nissan panoramic sunroofs for this same issue — catastrophic glass shattering allegedly caused by the use of tempered glass — and my model and year appear to be included. I filed a claim with my insurance company, brought the vehicle to Nissan dealership, and had the sunroof replaced. Since this incident, I no longer feel safe opening the sliding sunshade at all.
My car several times while driving randomly had the traction control loss light pop up randomly (dry conditions) several times through a 45 minute drive. Around the 35 minute mark it popped up again, and my car completely stalled out. My VIN is allegedly not apart of one of their recalls but it appears as if it’s the exact same issue many others had and that it should have been included with said recall.
The FCW turns off within 10 miles of driving. The FCW light clears up if the vehicle is shut off and restarted. However FCW warning comes back up and the FCW system is disabled.
During acceleration, vehicle has a jerkiness/shutter feeling throughout compartment.
The transmission shutters at low speeds and doesn’t not engage Driving in the freeway is scary
AEB light was on so we took it into the St. Augustine Nissan dealership. They told us the ABS actuator needed replaced and there are now more lights including the ABS on the dash after they were in the car. They said the part was on back order since February and that there were about 70 people ahead of us in line waiting for this part. Hearing that I decided to check for recalls and noticed there were ABS recalls on other Muranos of the same year. This also keeps cruise control from working.
Showing 20 of 272 total NHTSA complaints. Source: NHTSA Complaints Database
Check the exact car
Before you buy, check the exact Nissan Murano
These pages show model-year patterns across 10 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations — here’s what each number actually tells you about a used Nissan Murano, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Nissan Murano has 272 complaints on record across 10 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Nissan Murano has 11 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 17 of the Nissan Murano's 272 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Nissan Murano vehicles on the road — not any specific car. Two Nissan Murano vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Nissan Murano has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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Check a Nissan Murano by state
Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Nissan Murano.
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Nissan Murano reliability — frequently asked questions
Is the Nissan Murano reliable?
Poor. The Nissan Murano has 272 NHTSA owner complaints and 11 recall campaigns across model years. A commonly reported issue area is UNKNOWN OR OTHER. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which Nissan Murano years to avoid?
Years with the most NHTSA complaints: 2017 (107 complaints), 2020 (46 complaints), 2019 (43 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common Nissan Murano problems?
Top reported issues: UNKNOWN OR OTHER (67 complaints); FORWARD COLLISION AVOIDANCE (44 complaints); ELECTRICAL SYSTEM (34 complaints).
Does the Nissan Murano have recalls?
Yes — 11 NHTSA recall campaigns have been issued for the Nissan Murano. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.