Head-to-head reliability
Nissan Murano vs Chevrolet Silverado
How the Nissan Murano and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Nissan Murano vs Chevrolet Silverado: The Murano averages 27 complaints per year with 11 recalls, while the Silverado averages 823 complaints per year with 101 recalls. The Silverado also has 233 crash-related complaints versus 17 for the Murano. These figures suggest the Murano has fewer reported issues, but both require careful inspection. Source: NHTSA owner complaints.
The picture
Is the Nissan Murano or Chevrolet Silverado more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Nissan Murano
The Nissan Murano is a mid-size SUV that, based on NHTSA data, averages about 27 complaints per year over the last decade. Owners most often report issues with forward collision avoidance, electrical systems, and brakes, with some complaints describing unexpected braking or warning lights. There are 11 recalls and 17 crash-related complaints, but no deaths reported in the data. Overall, the Murano shows a moderate complaint rate for its class, with recurring electronic and brake-related symptoms.
Chevrolet Silverado
The Chevrolet Silverado is a full-size pickup that generates far more complaints—about 823 per year—according to NHTSA data. The most common problem areas are the engine, power train, and electrical system, with owners describing sudden engine shutdowns, transmission problems, and brake loss. There are 101 recalls and 233 crash-related complaints, including 3 deaths. This suggests a higher volume of serious issues reported by owners.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Nissan Murano | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 272 Better | 8,227 |
| Safety recallsFederal recall campaigns | 11 Better | 101 |
| Crash reportsCrash-related complaints | 17 Better | 233 |
| Complaints per yearAveraged across model years | 27.2 Better | 822.7 |
| Reported injuriesTied to owner complaints | 18 Better | 160 |
| Reported deathsTied to owner complaints | 0 Better | 3 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Nissan Murano
- 01UNKNOWN OR OTHER67
- 02FORWARD COLLISION AVOIDANCE44
- 03ELECTRICAL SYSTEM34
- 04SERVICE BRAKES33
- 05POWER TRAIN26
Owners report the crash sensor light engaging randomly, even when parked, and cruise control failing to maintain speed downhill. These issues can distract the driver and reduce confidence in the system's reliability.
Complaints include the automatic collision notification and SOS button failing to activate after a crash, as well as unexplained electrical glitches. Such failures could delay emergency response in a serious incident.
Some owners describe the vehicle abruptly slowing down as if it might shut off, often while driving. This symptom points to potential brake or electronic control problems that need prompt diagnosis.
While fewer complaints mention the power train, any issues here can affect acceleration and overall drivability. Buyers should check for transmission hesitation or unusual noises during a test drive.
“My wife was victim to a hit and run driver on 30 Dec 22. Our 2022 Nissan Murano's AUTOMATIC COLLISION NOTIFICATION SYSTEM FAILED TO ACTIVATE UPON COLLISION. There were no warnings in the car prior. Additionally, the secondary system known as the "SOS BUTTON"…”
“On [XXX] I was driving back down [XXX] , stopped at red light and when light changed to green, I proceeded to take off and as I got under the interstate overpass my vehicle abruptly started slowing down as if it was going to shut completely down and the panel…”
Chevrolet Silverado
- 01ENGINE2,521
- 02POWER TRAIN2,347
- 03ELECTRICAL SYSTEM1,513
- 04SERVICE BRAKES1,222
- 05UNKNOWN OR OTHER858
Owners report severe engine problems, including sudden shutdowns while driving and excessive soot accumulation in diesel models. These can leave a driver stranded and may require costly repairs.
Complaints describe the vehicle unexpectedly shifting into neutral or losing power, even at low speeds. This can be dangerous in traffic and often points to transmission or software faults.
Reports include a sudden loss of braking effectiveness and the engine shutting off with warning messages like 'Return to Neutral.' Such electrical failures can compromise control and safety.
Some owners experience a firm brake pedal but reduced stopping power, or the truck shutting off entirely during low-speed maneuvers. These symptoms suggest brake system or electronic integration issues.
“I purchased the 2026 Chevrolet Silverado with a 6.2L motor "new" from the dealer with 5700 miles on XXX. Roughly a month and 2500 miles later, my family and I were in the vehicle, 750 miles from home, returning from a vacation to [XXX] from the [XXX]/[XXX] ar…”
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Nissan Murano — 11 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2024 Murano vehicles. The incorrect primer may have been used on the quarter glass, resulting in the left and right quarter glass detaching from the vehicle.
The risk: Detached glass panels can become a road hazard, increasing the risk of a crash.
The fix: Dealers will replace both side quarter glass panels, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PD102.
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additio…
The risk: The lack of an image in the back-up camera display increases the risk of a crash.
The fix: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-60…
The risk: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
The fix: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer s…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard n…
The risk: A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.
The fix: Dealers will inspect and replace the front brake caliper assemblies as necessary, free of charge. Owner notification letters were mailed May 9, 2025. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer servi…
Chevrolet Silverado — 101 recalls
The defect: General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Re…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identifi…
The defect: General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk: An engine stall increases the risk of a crash.
The fix: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782…
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Cou…
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-970…
The defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires an…
The risk: Driving with underinflated tires can increase the risk of a crash.
The fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owne…
Buyer analysis
Nissan Murano or Chevrolet Silverado: which should you buy?
The Nissan Murano has far fewer complaints per year (about 27) compared to the Chevrolet Silverado (about 823). In practice, this means a Murano owner is less likely to report a problem, but the Silverado's higher volume may reflect its popularity and wider range of uses. Both have recalls and crash-related complaints, so neither is problem-free.
Key differences
- The Silverado has about 30 times more complaints per year than the Murano, with engine and power train issues dominating.
- Murano owners frequently mention forward collision avoidance and electrical glitches, while Silverado owners report sudden engine shutdowns and brake loss.
- The Silverado has 101 recalls versus 11 for the Murano, covering areas like fuel pumps and forward collision warnings.
- Crash-related complaints are much higher for the Silverado (233 vs 17), and it has 3 reported deaths compared to none for the Murano.
- Check the forward collision avoidance system: test the warning lights and cruise control on a downhill stretch to see if speed is maintained.
- Inspect the electrical system: ensure the SOS button and automatic collision notification work, and look for any signs of water damage or loose wiring.
- Test the engine and transmission: look for any hesitation, sudden shutdowns, or messages like 'Return to Neutral' during a test drive.
- Check the brakes: apply them firmly at low speed to see if the pedal feels normal and the truck stops without shutting off or losing power.
Before you buy
- Obtain a full vehicle history report and check for open recalls on the NHTSA website using the VIN.
- Have a pre-purchase inspection by a mechanic familiar with the specific model, focusing on the complaint areas listed.
- During a test drive, deliberately test the forward collision warning (Murano) or engine/transmission behavior (Silverado) in safe conditions.
- Ask the seller for maintenance records, especially for electrical, brake, and engine repairs.
- Verify that all safety systems, including backup cameras and emergency buttons, are functional.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Nissan Murano | Chevrolet Silverado |
|---|---|---|
| 2026 | 4 | 120 |
| 2025 | 22 | 157 |
| 2024 | 5 | 527 |
| 2023 | 8 | 450 |
| 2022 | 6 | 1390 |
| 2021 | 16 | 961 |
| 2020 | 46 | 868 |
| 2019 | 43 | 2003 |
| 2018 | 15 | 597 |
| 2017 | 107 | 1154 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Nissan Murano or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Nissan Murano vs Chevrolet Silverado
- Nissan Murano total complaints
- 272
- Chevrolet Silverado total complaints
- 8,227
- Nissan Murano total recalls
- 11
- Chevrolet Silverado total recalls
- 101
- Nissan Murano avg complaints/year
- 27.2
- Chevrolet Silverado avg complaints/year
- 822.7
- More reliable overall
- Nissan Murano
- Nissan Murano top complaint area
- UNKNOWN OR OTHER
- Chevrolet Silverado top complaint area
- ENGINE