Head-to-head reliability
Nissan Murano vs Chevrolet Silverado
How the Nissan Murano and Chevrolet Silverado compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Nissan Murano vs Chevrolet Silverado: The Murano averages 26.6 complaints per year over 10 years, while the Silverado averages 510.5. The Murano has 11 recalls, the Silverado 100. Murano issues often involve driver-assistance glitches, while Silverado owners report engine and transmission failures. Source: NHTSA owner complaints.
The picture
Is the Nissan Murano or Chevrolet Silverado more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Nissan Murano
The Nissan Murano is a midsize crossover that, in owner reports, shows a pattern of electronic and driver-assistance glitches rather than catastrophic mechanical failures. Complaints cluster around forward collision avoidance systems that disable in sunlight, automatic collision notification failing after a crash, and electrical issues that can cause unintended acceleration or brake problems. While the total complaint count is relatively low, the nature of these issues—safety systems not working when needed—makes them significant for buyers.
Chevrolet Silverado
The Chevrolet Silverado is a full-size pickup with a much higher volume of complaints, dominated by engine and powertrain problems. Owners report severe issues like sudden loss of motive power, transmission failures, and diesel particulate filter clogging, often at low mileage. With over 500 complaints per year and 100 recalls, the Silverado shows a pattern of major mechanical and electrical failures that can leave owners stranded or facing costly repairs.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Nissan Murano | Chevrolet Silverado |
|---|---|---|
| Total complaintsAll model years combined | 266 Better | 5,105 |
| Safety recallsFederal recall campaigns | 11 Better | 100 |
| Crash reportsCrash-related complaints | 17 Better | 117 |
| Complaints per yearAveraged across model years | 26.6 Better | 510.5 |
| Reported injuriesTied to owner complaints | 18 Better | 104 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Nissan Murano
- 01UNKNOWN OR OTHER67
- 02FORWARD COLLISION AVOIDANCE43
- 03ELECTRICAL SYSTEM33
- 04SERVICE BRAKES31
- 05VEHICLE SPEED CONTROL25
Owners report the system frequently disables with a 'Driving Aids temporarily disabled' warning when driving into sunlight, and in some cases, the automatic collision notification failed to activate after a real crash, meaning emergency help wasn't called automatically.
Electrical issues include unintended excessive acceleration after a software update, and a 2018 Murano with electrical problems at 93,500 miles. These can lead to loss of control or unexpected vehicle behavior.
Brake complaints include a parking brake that fails to release, preventing the vehicle from restarting, and other brake system failures that compromise stopping ability.
“My wife was victim to a hit and run driver on 30 Dec 22. Our 2022 Nissan Murano's AUTOMATIC COLLISION NOTIFICATION SYSTEM FAILED TO ACTIVATE UPON COLLISION. There were no warnings in the car prior. Additionally, the secondary system known as the "SOS BUTTON"…”
“I am reporting a serious safety issue involving my 2025 Nissan Murano SL, purchased on April 21, 2026. On May 9, 2026, while driving from [XXX] to [XXX] , the vehicle began experiencing repeated failures at stoplights and in traffic. While stopped at red ligh…”
Chevrolet Silverado
- 01ENGINE1,698
- 02POWER TRAIN1,453
- 03ELECTRICAL SYSTEM982
- 04SERVICE BRAKES691
- 05UNKNOWN OR OTHER542
Engine problems are rampant, with owners of 2026 models reporting catastrophic failures like sudden loss of motive power while driving, and diesel models experiencing repeated diesel particulate filter clogging requiring dealer service.
Transmission issues include the vehicle suddenly shifting into neutral while driving uphill, and other drivetrain failures that can leave drivers stranded.
Electrical failures can cause severe braking loss, as one owner described, and another reported a loud pinging sound followed by loss of power, brakes, and steering at highway speed.
“I purchased the 2026 Chevrolet Silverado with a 6.2L motor "new" from the dealer with 5700 miles on XXX. Roughly a month and 2500 miles later, my family and I were in the vehicle, 750 miles from home, returning from a vacation to [XXX] from the [XXX]/[XXX] ar…”
“My 2026 Chevrolet Silverado 3500 with the 6.6L Duramax diesel has experienced three separate P2463 Diesel Particulate Filter excessive soot accumulation events at approximately 4,300, 5,500, and 10,280 miles. Each event required a Chevrolet dealer to perform…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Nissan Murano — 11 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2024 Murano vehicles. The incorrect primer may have been used on the quarter glass, resulting in the left and right quarter glass detaching from the vehicle.
The risk: Detached glass panels can become a road hazard, increasing the risk of a crash.
The fix: Dealers will replace both side quarter glass panels, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PD102.
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard n…
The risk: A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.
The fix: Dealers will inspect and replace the front brake caliper assemblies as necessary, free of charge. Owner notification letters were mailed May 9, 2025. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer servi…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into rever…
The risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additio…
The risk: The lack of an image in the back-up camera display increases the risk of a crash.
The fix: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-…
Chevrolet Silverado — 100 recalls
The defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently…
The risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevr…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
The risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
The fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-4…
The defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertentl…
The risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact…
The defect: General Motors, LLC (GM) is recalling certain 2023-2024 GMC Hummer EV pick up, 2024 GMC Hummer EV SUV, and 2024 Chevrolet Silverado EV vehicles. The left or right front seat belt buckle attachment bolts may not be tightened properly.
The risk: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing the risk of injury during a crash.
The fix: Dealers will tighten the left and right front seat belt buckle attachment bolts, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact GMC customer service at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 /…
Buyer analysis
Nissan Murano or Chevrolet Silverado: which should you buy?
The Nissan Murano has far fewer complaints per year (26.6 vs 510.5) and fewer recalls, indicating a lower rate of reported issues. While the Murano's problems are concerning, they are less frequent and often related to electronic aids, whereas the Silverado's issues are more numerous and involve core mechanical systems.
Key differences
- The Murano's complaints focus on driver-assistance and electrical glitches, while the Silverado's are dominated by engine and transmission failures.
- The Silverado has nearly 20 times more complaints per year than the Murano, and 100 recalls versus 11.
- Silverado owners report sudden loss of power and braking at highway speeds, a more severe safety concern than the Murano's sensor issues.
- The Murano's sample complaints include a 2025 model with unintended acceleration, but the Silverado's issues appear more widespread and mechanical.
- Check the forward collision warning and automatic emergency braking systems for false alerts or 'Driving Aids disabled' messages, especially in bright sunlight.
- Test the parking brake release and ensure the vehicle restarts properly after engaging it.
- Listen for abnormal engine noises and check for any warning lights related to loss of power or braking.
- Inspect the transmission for smooth shifting, especially when driving uphill or under load.
Before you buy
- For the Murano, test the forward collision system in various lighting conditions and verify the automatic collision notification works (if possible, with dealer).
- For the Silverado, ask for service records showing any engine or transmission repairs, and check for open recalls.
- Have a trusted mechanic do a pre-purchase inspection focusing on brakes and electrical systems for both vehicles.
- Check the NHTSA website for the specific VIN's recall status and complaint history.
- Consider an extended warranty for the Silverado given its higher rate of major failures.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Nissan Murano | Chevrolet Silverado |
|---|---|---|
| 2026 | 1 | 98 |
| 2025 | 21 | 150 |
| 2024 | 4 | 0 |
| 2023 | 8 | 0 |
| 2022 | 6 | 1340 |
| 2021 | 16 | 934 |
| 2020 | 45 | 0 |
| 2019 | 43 | 1992 |
| 2018 | 15 | 591 |
| 2017 | 107 | 0 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Nissan Murano or Chevrolet Silverado in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Nissan Murano vs Chevrolet Silverado
- Nissan Murano total complaints
- 266
- Chevrolet Silverado total complaints
- 5,105
- Nissan Murano total recalls
- 11
- Chevrolet Silverado total recalls
- 100
- Nissan Murano avg complaints/year
- 26.6
- Chevrolet Silverado avg complaints/year
- 510.5
- More reliable overall
- Nissan Murano
- Nissan Murano top complaint area
- UNKNOWN OR OTHER
- Chevrolet Silverado top complaint area
- ENGINE