2020 Nissan Murano: Is It Reliable?
Problems, Recalls & Buyer Verdict
Shopping for a used 2020 Nissan Murano? This page highlights owner-reported complaint patterns and recall history so you can inspect the right systems before buying. Current data includes 42 complaints, with Forward Collision Avoidance: AEB as the top reported area.
2020 Nissan Murano Fuel Economy
✓ EPA Official DataEPA-rated fuel economy across 2 2020 Nissan Murano trim configurations. The median figure is shown; range reflects all available trims.
Source: EPA FuelEconomy.gov. Figures reflect EPA lab testing; real-world results vary by driving style, load, and conditions. 2 trims analysed.
2020 Nissan Murano Safety Ratings
NHTSA 5-Star Program2 variants tested — showing 2020 Nissan Murano SUV AWDOfficial crash test results from the NHTSA 5-Star Safety Ratings program. Stars reflect government-conducted tests; higher is safer.
Overall
15.1% rollover risk
Frontal Crash
Side Crash
Rollover
15.1% probability
Source: NHTSA 5-Star Safety Ratings. Ratings are based on government crash tests and may not reflect all trim levels.
Based on NHTSA complaint data, the 2020 Nissan Murano has 42 owner complaints, 1 crash-related complaints, and 2 recall campaigns on record. The most frequently reported component is Forward Collision Avoidance: AEB. NHTSA reliability signal: Notable Issues.
- Make
- Nissan
- Model
- Murano
- Model year
- 2020
- NHTSA owner complaints
- 42
- Crash-related complaints
- 1
- Safety recall campaigns
- 2
- Top reported component
- Forward Collision Avoidance: AEB
- Reliability signal
- Notable Issues
- EPA MPG combined
- 23
- EPA MPG city / highway
- 20 / 28
- Fuel type
- Regular Gasoline
- NHTSA overall safety rating
- 5/5 stars
- NHTSA frontal crash rating
- 5/5 stars
- NHTSA side crash rating
- 5/5 stars
- NHTSA rollover rating
- 4/5 stars
- Electronic stability control
- Standard
Most Common 2020 Nissan Murano Problems
Top owner-reported complaint areas and where they often appear.
Forward Collision Avoidance: AEB
Uncategorized Issues
Suspension Failures
Complaint patterns center on Forward Collision Avoidance: AEB, Uncategorized Issues, Suspension Failures. Use these as a pre-purchase inspection guide, then verify recall and damage history on the specific VIN.
Should You Buy a Used 2020 Nissan Murano?
The 2020 Nissan Murano shows higher complaint activity for its model-year profile, so buyers should inspect known problem areas carefully before purchase.
Use the model-year trend to shortlist candidates, then confirm the exact vehicle condition with service records, recall status, and a VIN history report.
What to Check Before Buying a Used 2020 Nissan Murano
Inspection Focus
- Test the Forward Collision Avoidance: AEB system thoroughly.
- Verify all open recalls at nhtsa.gov/recalls.
- Request service records for suspension and steering repairs.
- Have a mechanic inspect the vehicle before purchase.
Before You Close the Deal
- Test the Forward Collision Avoidance: AEB system thoroughly.
- Verify all open recalls at nhtsa.gov/recalls.
- Request service records for suspension and steering repairs.
- Have a mechanic inspect the vehicle before purchase.
Shortlist with model-year data. Decide with the exact VIN.
Before buying a used 2020 Nissan Murano, run a VIN history report to verify accidents, title brands, odometer records, theft checks, and open recalls for the exact vehicle.
What the Complaint Data Suggests
Editorial interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology
Complaints for the 2020 Nissan Murano are concentrated in the Forward Collision Avoidance: AEB system, with 14 reports. A recurring theme appears to be suspension failures and steering defects, though the total sample is small. Crash-related complaints are minimal, with only 1 reported.
- Forward Collision Avoidance: AEB accounts for the highest number of complaints (14).
- Suspension failures and steering defects together total 10 complaints.
- Only 1 crash-related complaint was reported.
- Forward Collision Avoidance: AEB
- Suspension Failures
- Steering Defects
All 2020 Nissan Murano Complaints by Category
Every owner-reported complaint category filed with NHTSA for the 2020 Nissan Murano. Use this as a pre-purchase inspection checklist.
| Component | Complaints | Crashes | Fires | Avg Mileage | Volume |
|---|---|---|---|---|---|
| Forward Collision Avoidance: AEB | 14 | 1 | — | — | |
| Uncategorized Issues | 10 | — | — | — | |
| Suspension Failures | 6 | — | — | — | |
| Steering Defects | 4 | — | — | — | |
| Brake System | 4 | — | — | — | |
| Visibility/Wiper | 3 | — | — | — | |
| Transmission / Drivetrain | 3 | 1 | — | — | |
| Headlight/Taillight Failures | 2 | — | — | — | |
| Wheel Issues | 2 | — | — | — | |
| Seat Belt Issues | 2 | — | — | — | |
| Electrical Faults | 1 | — | — | — | |
| Unintended Acceleration | 1 | — | — | — | |
| Airbag Malfunctions | 1 | — | — | — | |
| Engine Problems | 1 | — | — | — | |
| Fuel/Propulsion System | 1 | — | — | — | |
| Structural Problems | 1 | — | — | — |
Source: NHTSA Complaints Database. Complaint counts may exceed total complaints because one report can span multiple categories.
Real Owner Complaints
Read what owners actually reported to NHTSA for the 2020 Nissan Murano. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.
It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but the recent situation of it automatically breaking on the highway while doing 60 with no other vehicles nearby, my w…
On March 4th I was driving my car that I had my daughter and two grand children with me which is a 2020 Nissan Murano. I was driving and as I was driving I heard a loud pop that sounded like a gun shot so i immediately look through the mirror to see if i could see my grandchildre…
My 2020 Nissan Murano SV driver side headlight failed. This headlight is suppose to be a “sealed for life” unit. This failure created an immediate driving hazard. There was heavy moisture intrusion on with the driver side, the headlight stopped working, creating a visibility haz…
Claim #11682497 follow up I’ll be attaching documents below
Subject: Vehicle Safety Complaint – 2020 Nissan Murano, VIN [XXX] Dear NHTSA, I am submitting a formal Vehicle Safety Complaint regarding my 2020 Nissan Murano (VIN: [XXX] ) due to unresolved safety defects that match existing recalls. I have been notified of two recall campaign…
The seatbelts are starting to stick so it makes it hard to try and pull it to latch.
My 2020 Nissan Murano sl has 35k miles and the rear shocks are defective. The defect has already ruin a new set of tires with humps. This should be a manufactured recall.
Slowly over time it is becoming harder to turn the wheel, making a loud clumping voice when I turn the wheel a certain direction.
Driver seat belt latch starting to stick and not latch properly
My sunroof exploded but I don't know why. There was no warning. Might have been a rock but I didn't see one. I had the sunroof closed but the fabric cover was open for light. I heard an explosive noise and then glass started raining in. I closed the fabric cover to keep the gla…
The car keeps braking like I've been in an accident when I travel under an overpass. It doesn't do it every time, just sometimes. I've had it at the dealer, Don Moore in Owensboro, Ky. and since it doesn't show any codes they can't/won't do anything about it. I don't feel safe…
I was driving my vehicle on the freeway at a speed of 60 mph when all of a sudden the sun roof part of my panoramic roof shattered all over my interior of my car and myself. It blew up all over me and was quite disturbing let alone could of caused an accident or glass could of c…
The hood of my car flew open while driving.
Suv failed to start, nothing happened when pts button pushed. Googled it found brake pedal swithch problems on nissan, some recalls on other models. Snapped switch couple of times, vehicle started. Called dealer, explained what happened, working now, they said they will order p…
The contact owns a 2020 Nissan Murano. The contact stated while having a routine service check on the vehicle at the dealer, the mechanic became aware that the front passenger’s side headlight assembly was moist, and that water was entering the headlight assembly. The contact was…
The contact owns a 2020 Nissan Murano. The contact stated that while driving with adaptive cruise control mode engaged and set at approximately 65 MPH, the vehicle accelerated independently as he was approaching a hill. The local dealer was notified of the failure. The vehicle wa…
I've only had the car 3 months and an error code for the forward collision worning light is on. The dealership said it should go off. It never did. It is malfunctioning and it automatically and without notice applied the emergency brake system when it's not needed. It gave me sor…
The forward collision warning is stuck on saying malfunction. Sometimes the car brakes without warning, activating the automatic emergency braking and stopping suddenly. This is dangerous.
It has happened twice since we purchased our Murano 8 months ago. When pulling onto a divided highway you have to slow down then you accelerate to get into the lane....the transmission hesitates around 2 or 3 seconds then grabs the gear and you take off. This is very worrysome …
The contact owns a 2020 Nissan Murano. The contact stated that while driving at 60 MPH with the cruise control activated, the vehicle experienced unintended acceleration. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made…
Source: NHTSA Complaints Database. Real owner reports for the 2020 Nissan Murano.
2020 Nissan Murano Recalls
2 campaignsNHTSA recall campaigns for the 2020 Nissan Murano. 2 recall campaigns are on record for this model year. Recalls are free to fix at authorized dealers, but completion status must be verified on the exact VIN.
2020 Nissan Murano Buying FAQ
Buyer-focused answers based on real NHTSA complaint and recall data for this model year.
Is the 2020 Nissan Murano reliable?▾
Notable Issues. NHTSA currently shows 42 owner complaints, 1 crash-related complaints, and 2 recall campaigns for this model year. The 2020 Nissan Murano shows higher complaint activity for its model-year profile, so buyers should inspect known problem areas carefully before purchase. Treat this as a model-year signal, then verify the exact vehicle's condition and history before purchase.
What are the most common problems with the 2020 Nissan Murano?▾
#1: Forward Collision Avoidance: AEB (14 complaints). #2: Uncategorized Issues (10 complaints). #3: Suspension Failures (6 complaints)
At what mileage do problems start on the 2020 Nissan Murano?▾
Mileage data is not available or insufficient for this model year.
How safe is the 2020 Nissan Murano?▾
Complaint data is not the same as crash-test scoring, but it does highlight possible risk patterns. For the 2020 Nissan Murano, NHTSA complaints include 1 crash-related reports and 0 fire reports out of 42 total complaints. 2 injury reports are also on file. For controlled crash-test ratings, check nhtsa.gov/ratings.
Does the 2020 Nissan Murano have any recalls?▾
Yes. 2 NHTSA recall campaigns affect the 2020 Nissan Murano. A major recall area is SUSPENSION:REAR:AXLE:SPINDLE. 2 recall campaigns are on record for this model year. Always verify open recalls by VIN because completion status varies by vehicle.
Should I buy a 2020 Nissan Murano?▾
The 2020 Nissan Murano shows higher complaint activity for its model-year profile, so buyers should inspect known problem areas carefully before purchase. Use the model-year trend to shortlist candidates, then confirm the exact vehicle condition with service records, recall status, and a VIN history report. Pay extra attention to Forward Collision Avoidance: AEB during inspection. Before committing, run a VIN history report to verify accidents, title brands, odometer records, and recall completion for the exact car.
Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinSpector AI.
Wider context: See the full Nissan Murano reliability report with year-by-year comparison.
Owner Reliability Rating
Rate the 2020 Nissan Murano based on your ownership experience.
Add your rating:
Ratings are based on owner experience and are separate from NHTSA data shown above.
Check the Exact Vehicle History Before You Buy
Model-year complaints and recalls reveal patterns. A VIN report confirms whether the exact car has accident history, title brands, mileage issues, or open recalls.