KIA Sorento Reliability by Year
Best & Worst Years, Problems & Recalls — NHTSA Data

Safety Recall

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The contact owns a 2026 Kia Sorento. The contact stated that while his wife was driving at 2 MPH, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop and rolled forward. The Forward Collision Avoidance feature also failed, causing the vehicle to crash into a building. No warning light was illuminated. The air bags did not deploy. The contact and his wife did not sustain any injuries. A police report was filed. The vehicle was able to be driven away from the crash site. The vehicle was taken to the dealer, who sent the computer system to the manufacturer; however, no data was retrieved. The vehicle was not repaired and remained at the dealer. The insurance company was made aware of the failure but had not yet deemed the vehicle totaled. The manufacturer was made aware of the failure and informed the contact that they would notify NHTSA of the failure. The failure mileage was approximately 600.

I HAD GOT OFF WORK AND GOT INSIDE MY VEHICLE,A 2026 KIA SORENTO AND WHEN I STARTED MY VEHICLE THE BACK WINDOW SPORADICALLY SHATTERED AND I DO HAVE CCTV OF IT AS WELL

I am reporting a suspected brake system malfunction. About one block before my destination, I stopped at a traffic light and applied light pressure to the brake pedal. The vehicle slammed and jerked to a stop unexpectedly. Moments later, while turning into a parking space, I pressed the brake pedal again and the vehicle did not stop as expected. The SUV went over the cement parking post and struck a tall sign about 10 to 12 feet ahead. A large bush around the sign slowed the vehicle before it could continue into a tree. This created a serious safety risk to me and my passengers, who included one adult and two young children. Thankfully, no one was seriously injured. The suspected failed system is the brake system. The vehicle is available for inspection upon request. It was towed after the incident because I did not feel it was safe to drive. At this time, the problem has not been reproduced or confirmed by a dealer or independent repair facility because the vehicle is pending inspection. The vehicle has been reported to the manufacturer, and an insurance claim has been opened. UNKNOWN whether any electronic braking or driver-assistance system also contributed. I did not observe any warning lamps or messages before the incident. The main symptom before the crash was abnormal brake behavior at the traffic light, when light brake pressure caused the vehicle to slam and jerk to a stop unexpectedly.

The horn isn’t making any noise at all. There were no warning lamps or messages, I didn’t know until I needed to use my horn.

The vehicles windshield may not be sealed properly or have moisture that builds up between the pressed glass causing reduced visibility and higher risk for crash obstructing the view of both passenger and most importantly the driver.

A few weeks ago my sunroof began with out warning began to malfunction. It stopped closing all the way . When finally close I noticed the right rear side of the roof not closing all the way. I've noticed the bracket that holds up the glass roof to the track was broken. I took the car back to my car dealership, Gerald kia of Matteson. They told me that it was my fault because the tracks wasn't greased. Something that I wasn't at first purchased a car brand new. So they told me that consider an outside influence ira it would not be covered under a factory warranty. The reason I am filling this is because of hearing about some roofs , exploding , and this could be a situation similar to that.

At 7,100 miles the transmission failed requiring a new transmission replacement after one year. At 16,636 miles (2years into the lease) the new transmission also failed, and the car is in the garage getting another transmission replacement after.

The contact owns a 2024 Kia Sorento. The contact stated that the radiator was leaking. The vehicle was taken to a local dealer and the dealer stated that a rock or road debris had caused the puncture in the radiator. The contact was advised by the dealer that it was a known failure and that there was no radiator debris shield to protect the radiator from damage. The contact was informed by the dealer that the repair was not covered under warranty. The manufacturer was contacted and informed that the contact that repair was not covered. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 23,417.

The Panoramic sunroof randomly exploded while driving down the highway. Nothing around us or above us to cause it. Myself, my [XXX] pregnant wife, and [XXX] daughter were in the car and had glass rain down on us after the very loud boom. We almost wrecked. The issue has not yet been inspected by the dealership but I understand this to not be uncommon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

EBP light comes on dash while driving. Codes have been determined by dealership but refuse to fix unless light is active. To get light off - must stop vehicle and turn on and off EBP switch and light goes off. Switch or sensor not working causing the problem.

Car has sensor issues. It ran into pole and median after defective collision assist said sensor was blocked. Has emission leak. Second vehicle i had with that and they wont cover under warranty. Kia refuses to by back a car do not feel safe driving. They refuse to fix things under warranty. The refuse to do anything about sensors, says its the safety features and they cannot remove them. Only offered me 19k for car. Why would I be upside down for a car that was sold to me with safety features issues..

1. **Component or System Failure:** - The malfunction occurred in the **automatic braking system** while the vehicle was in **snow mode**. The brakes engaged and locked the wheels, resulting in a loss of traction. - This system is available for inspection upon request to assess the failure, where the car was towed to. 2. **Safety Risk:** - The automatic brakes locking the wheels put the driver at risk by causing the vehicle to slide uncontrollably. - The situation was further exacerbated by the fact that the vehicle collided with a tree, indicating a significant safety concern. 3. **Reproduction of the Problem:** - It is unclear if the issue has been reproduced or confirmed by a dealer or independent service center, but given the nature of the malfunction, it would be advisable to have it inspected by a professional to verify the problem. 4. **Inspection by Authorities:** -the vehicle was inspected by police and the towing coming stating the car was a total loss because of the damages . 5. **Warnings or Symptoms:** - There were no indications of a problem prior to the failure, such as warning lamps or messages. The incident occurred suddenly when the brakes engaged, leading to the vehicle losing traction and ultimately colliding with a tree. - The failure of the airbags to deploy on the passenger side is also a critical point that needs further investigation. ### Key Takeaways - The automatic braking system malfunctioned in snow mode, leading to a loss of traction and a collision. - Safety was jeopardized due to the vehicle's sliding and the failure of the airbags to deploy. - Further inspection by qualified professionals is necessary to confirm and address the issues.

The vehicle is jerky, loss of power, jolts, and very high concern of safety while in use.

Panoramic sunroof panel spontaneously exploded at highway speed.

The Panoramic roof glass shattered. It was not hit by any external debris. It just exploded scaring the driver almost losing vehicle control. The dealer inspected it and confirmed nothing external caused it, however KIA will not warrant it. Our insurance company has not inspected it yet. It is available for inspection.

I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did not deploy even though my vehicle rolled over twice.

headlights and taillights went out while driving and a few seconds and then came back on and everything on the dash also went out and came back on. i was driving at night time when this happened it put me and my child at risk. i called the dealership and they refused to fix saying that my kia is not impacted by this recall. But that i could schedule an appointment to have my headlights checked, i explained to them there is nothing wrong with my headlights this is clearly a software issue, Tonya at Kia Louisville east is still saying its not related to the recall, and is scheduling appt to have my headlights checked. no warning lamps messages or any other symptoms before this happened and has only happened the one time.

My vehicle has issues with the power steering. At random times, day or night, the wheel steers to the right and I have to force my grip on the wheel to avoid crashing. It last between 3-5 seconds. No lights or alerts light up on the dashboard. Dealerships have been unable to assist me, I have gone to three different ones. They cannot identify the issue. Loss of power steering assist increases crash risk, since it’s harder to control the vehicle in tight maneuvers or emergencies. Car is available for inspection.

I've had a couple of issues with the electrical components. One time the drivers side door controls wouldn't roll down any of the windows or lock/unlock the doors. This is a safety issue if you needed to roll the windows down/up or lock the doors for the security of your vehicle. I've also had it where the infotainment system has cut out while driving. As far as I can tell, the vehicle could still drive but I was unsure for a minute because the engine kind of revved at the same time. There were no warning lights when the windows and locks didn't work.

The contact owns a 2024 Kia Sorento. The contact stated that during a routine oil change, the mechanic added an unknown oil additive to the vehicle. The contact stated that on several occasions while driving, the accelerator pedal was depressed, and the vehicle lost motive power and drove sluggishly. The vehicle was taken to a dealer for an oil change, and the mechanic observed metal shavings in the oil. The vehicle was taken to another dealer, but it had not yet been diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 31,000.