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Vehicle Stats/KIA/Sorento Reliability
NHTSA Official DataUpdated Sep 2026Methodology

KIA Sorento Reliability by YearBest & worst years, problems & recalls β€” NHTSA data

Poor reliability signalOur verdict from 2,037 complaints and 30 recalls on NHTSA record

Comparing used KIA Sorento options? We analyzed 10 model years (2017–2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.

2,037
Total Complaints
NHTSA filed
30
Safety Recalls
federal campaigns
62
Crash-Related
crash complaints
77
Fire-Related
fire complaints
80
Injuries Reported
across all years
10
Years Analyzed
2017–2026

Free VIN check

Found a KIA Sorento? Check that exact car.

Model-year trends show patterns β€” they can't tell you whether this car was crashed, flooded, or rolled back. A VIN check can.

  • Accident & damage history
  • Odometer rollback records
  • Open recalls & title brands
NMVTIS official data Instant results No signup for the preview
Quick Answer

Based on NHTSA complaint data, the KIA Sorento has 2,037 owner complaints and 30 safety recalls across model years 2017–2026. The most reported issue area is ENGINE. 2017 drew the most complaints; 2026 drew the fewest.

KIA Sorento β€” key reliability facts
Make
KIA
Model
Sorento
Model years analyzed
2017–2026 (10 years)
Total NHTSA complaints
2,037
Safety recall campaigns
30
Crash-related complaints
62
Fire-related complaints
77
Worst model year (by complaints)
2017 (800 complaints)
Best model year (fewest complaints)
2026 (5 complaints)
Top reported issue area
ENGINE
Reliability signal
Poor
Source: NHTSA (National Highway Traffic Safety Administration) Β· Data last refreshed Sep 4, 2026
This Sorento has 30 open recall campaigns on record. Check whether yours is affected.Check my VIN free β†’

By model year

KIA Sorento: which years to avoid & which to buy

Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used β€” lower counts suggest a cleaner reliability record.

Years to avoid
2017800 complaints2019423 complaints2018252 complaints

These years have the most owner complaints. Inspect carefully and always run a VIN check.

Best years to buy
20265 complaints20218 complaints202438 complaints

These years have the fewest owner complaints on record β€” lower risk starting points.

Looking at a 2017 KIA Sorento? It logged the most NHTSA complaints of any model year β€” averages won't tell you whether this exact car is affected.Check this VIN free β†’

Crash test ratings

NHTSA NCAP crash test ratings

New Car Assessment Program

NCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.

20252025 Kia Sorento SUV AWD
Overall Safety
5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover Risk
4/5
20242024 Kia Sorento SUV AWD
Overall Safety
5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover Risk
4/5
How to read NCAP stars
5 stars β€” Excellent
4 stars β€” Good
3 stars β€” Average
2 stars β€” Below average
1 star β€” Poor

Source: nhtsa.gov/ratings

What the complaint data suggests

Poor
Editorial interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology

Data engine & NHTSA methodology by Eduard Batog, Co-founder & Data Engineer. How we calculate this.

The KIA SORENTO has 2,037 NHTSA complaints and 30 recalls on record. 62 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.

Key findings
  • 2,037 total complaints filed with NHTSA
  • 30 federal recall campaigns
  • 62 crash-related complaints on record
Top concerns
  • Review NHTSA complaint history for the most-reported components
  • Check recall completion status at nhtsa.gov/recalls
  • Verify service records for frequently complained components
Worst years

Consult the by-year breakdown to identify model years with elevated complaint rates.

Best years

Consult the by-year breakdown to identify model years with fewer reported issues.

What to check before buying used
  • Run a VIN check on the specific vehicle you are considering
  • Verify all open recalls are completed at nhtsa.gov/recalls
  • Request service records for the most-reported complaint components
  • Have a certified mechanic inspect the vehicle before purchase
Data note: NHTSA complaints are consumer-submitted and do not confirm a manufacturing defect Complaint volume is influenced by sales volume β€” popular models naturally accumulate more complaints

Problems by model year (best vs. worst)

2017
800
2018
252
2019
423
2020
134
2021
8
2022
186
2023
118
2024
38
2025
73
2026
5

Source: NHTSA public complaints database. Updated: Sep 2026

Safety recalls

NHTSA safety recalls

30 recalls found

Safety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.

Safety recall

POWER TRAIN:AUTOMATIC TRANSMISSION

#22V760000POWER TRAIN:AUTOMATIC TRANSMISSIONNovember 10, 2022
Safety recall

POWER TRAIN:AUTOMATIC TRANSMISSION

#22V760000POWER TRAIN:AUTOMATIC TRANSMISSIONNovember 10, 2022
Safety recall

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

#21V519000FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSAugust 7, 2021
Safety recall

TRAILER HITCHES

#22V703000TRAILER HITCHES
Safety recall

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

#25V649000ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Safety recall

ELECTRICAL SYSTEM:WIRING

#24V287000ELECTRICAL SYSTEM:WIRING
Safety recall

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

#25V006000ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Safety recall

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

#25V006000ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Safety recall

ENGINE AND ENGINE COOLING:CRITICAL FASTENERS

#25V548000ENGINE AND ENGINE COOLING:CRITICAL FASTENERS
Safety recall

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

#26V046000ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Safety recall

EQUIPMENT:OTHER:LABELS

#23V579000EQUIPMENT:OTHER:LABELS
Safety recall

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

#23V610000BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Safety recall

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

#25V649000ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Safety recall

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

#25V745000TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Safety recall

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

#26V046000ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Safety recall

TRAILER HITCHES

#22V703000TRAILER HITCHES
Safety recall

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

#22V202000ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Safety recall

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

#22V509000TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Safety recall

TRAILER HITCHES

#22V703000TRAILER HITCHES
Safety recall

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

#23V610000BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Source: NHTSA Recalls Database. Data covers model years 2017–2026. Always run a VIN-specific check below for the most up-to-date open recall status.

Common problems

What goes wrong most often

The vehicle systems owners complain about most, ranked from all 2,037 NHTSA complaints β€” these are the areas to inspect first on a used car.

01
ENGINE811 complaints
02
UNKNOWN OR OTHER375 complaints
03
ELECTRICAL SYSTEM309 complaints
04
POWER TRAIN226 complaints
05
EXTERIOR LIGHTING201 complaints
06
STEERING158 complaints
07
FUEL/PROPULSION SYSTEM112 complaints
08
STRUCTURE91 complaints

Owner complaints

NHTSA complaint reports

2,037 total

These are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMAug 2026

On XXX im driving my 2021 Kia Sorento sx it stalled while driving in the mist of traffic engine light comes on and I had my car towed contacted Kia of Bowie they are giving me a hassle contacted them because this is a safety issue from the beginning I have mentioned gas smell coming from the oil dipstick now the car has say and the gas has evaperated and they are saying no gas smell contacted corporate and Istill have no results. This is a serious issue and I am being mishandled and treated as if this is not a severe safety hazard and needs to be addressed by Kia I am asking for assistance PLEASE IN SERIOUS SAFETY MATTER.

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMAug 2026

Car stalled July 14th car has been at Kia of Bowie and they are stalling g me and dont want to do the sarter recal and are asking me for $550 for a diagnostic that I should not pay for do to this safety recall ive been telling them from the start that there was a very strong gas smell coming from theoil dipstick and they have been avoiding it till yesterday now the gas has evaperated and they are asking g me to pay $550 for the leak down test.

POWER TRAINAug 2026

Vehicle: 2021 Kia SorentoCurrent Mileage: Over 100,000 miles (Original Owner) Description of Safety Defect & Failed Recall Remedy: Background: This vehicle is equipped with the 8-speed Dual-Clutch Transmission (DCT) and has suffered from severe slipping, jerking, and hesitation since delivery (at 5 miles). In 2023, the vehicle received the software update remedy under Kia Safety Recall SC250 (NHTSA Campaign 22V760) for the defective electric oil pump circuit board. The Failure: The 2023 software patch failed to resolve the underlying physical safety defect. An independent technician recently diagnosed the vehicle and confirmed a permanent, un-clearable fault code for a completely failed electric transmission oil pumpβ€”the exact physical component failure targeted by safety recall SC250. This defect causes an immediate risk of a sudden loss of motive power. The Dealership Violation: The vehicle was dropped off at Greenway Kia West Orlando on Monday, August 17, 2026. The dealership held the car for over a week, logging it under a separate fuel pump recall to stall. On August 25, 2026, the dealership formally denied safety recall coverage and issued a $7,000 out-of-pocket quote to replace the transmission, claiming the vehicle is no longer covered because it is past the 100,000-mile powertrain warranty. Federal Mandate Violation: Under federal law, safety recalls do not have mileage caps. The manufacturer's remedy failed to permanently correct a documented safety hazard, and the dealership is actively attempting to shift a multi-thousand-dollar safety recall replacement cost onto the consumer.

POWER TRAINAug 2026

The transmission pump on my transmission just went out randomly last week. The power in my car went into limp mode and the car won't drive properly now. The car was being driven at the time this happened, and my husband had to pull over, as the car wouldn't work. I had this looked at by an auto body shop and they diagnosed it with this, which is to be found that there is a recall on my specific year and model of car for this issue as well. For about a month prior, we had noticed a few "stutters" when driving the car. After I hit 100k miles on the car, it was doing it almost daily.

POWER TRAINAug 2026

The contact owns a 2021 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift gear as intended, and the RPM was extremely elevated. The failure had occurred on several occasions. The contact pulled over, and the message "Possible Condition with the Transmission Control System Detected - Press SOS for Roadside Assistance" was displayed on the instrument panel. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

POWER TRAIN,ELECTRICAL SYSTEMAug 2026

On August 15, 2026, while operating my 2021 Kia Sorento, the transmission warning light came on and the vehicle displayed the following warning on the infotainment screen: β€œA possible condition with your Transmission Control System has been detected. Please press the SOS button on the rear view mirror or roof console for Roadside Assistance.” At the time of the malfunction, my vehicle would not properly switch gears. The transmission appeared to become stuck and would not shift as expected. This created a serious safety concern because I could not rely on the vehicle to change gears or respond normally while driving. The component/system that appears to have malfunctioned is the transmission and/or Transmission Control System/Transmission Control Module (TCM). The vehicle is available for inspection upon request. The problem first occurred on August 15, 2026. Prior to this occurrence, I had not received this specific transmission control system warning. When the problem occurred, the transmission warning light illuminated and the vehicle displayed the transmission control system diagnostic message described above. As of the filing of this complaint, the vehicle has not yet been inspected or diagnosed by a Kia dealership or independent repair facility. I have photographs documenting the warning message that appeared on the vehicle's display. I am concerned about the safety of continuing to operate this vehicle because an unexpected inability of the transmission to shift gears could cause a loss of acceleration, an inability to maintain appropriate speed, or an inability to safely maneuver the vehicle in traffic. I am also requesting that NHTSA review whether this failure is related to any existing recalls, investigations, technical service campaigns, or known transmission/Transmission Control Module issues affecting the 2021 Kia Sorento, including vehicles equipped with the 8-speed dual-clutch transmission.

Read 14 more owner reports
POWER TRAIN,VEHICLE SPEED CONTROLAug 2026

My car will randomly go into limp mode and I am unable to accelerate. The auto stop/start light will flash orange on the dashboard. I need to pull over and restart car and it seems to reset. I see there is a recall for a 2021 KIA Sorrento but I don't think it affected my vehicle even though the issue is exactly the same. Recall #22V6000. It happened once a few months ago then didn't reoccur until about two weeks ago and it has happened three times since. It is scary because I am afraid to cross traffic in fear that the car won't move fast enough

UNKNOWN OR OTHERAug 2026

I was driving up a hill and my car stalled. Contacted Kia of Bowie for assistance had a diagnostic asked for a goodwill repair because of this being a safety issue with my car stalling while driving up a hill life threating situation and they have denied the goodwill repair the service tech is saying because I didnt get my car serviced there and they have no records I informed them that I have and had been taking care of the maintenance at the Kia dealership in Temple hills md. They are just overlooking the severity of the situation of a safety issue.

POWER TRAIN,ELECTRICAL SYSTEMAug 2026

While braking in a left hand turn lane waiting for the vehicles in front to turn left through an intersection, the vehicle stalled, shut off, and forced a manual restart in the turn lane. This same sequence happened again at another red light when the brake was engaged. The dealership the car was purchased from would not evaluate the car as they stated it is under factory warranty and should be evaluated at the manufacturer. The closest Kia manufacturer has been notified, but they have not inspected it, as they stated they have a lift malfunction and do not have the ability to run diagnostics until at least 10/16/26. No warning lamps or messages appeared prior to the hard stop. After the car stalled, there was a message that appeared stating the car would need to be manually restarted by putting it in park or neutral and engaging the start button. It took 2 tries to restart the car. A police officer did pull up behind me for my safety while the car was stalled, but they let me go when the car restarted. My safety was put at risk as this happened while actively trying pull up to and through a busy intersection in a double left-turn lane. The car stalled right before the intersection while waiting on other cars in front of me to turn left on an unprotected left turn. If I had been braking in the intersection and the car stalled, it could have caused a serious accident with oncoming traffic. I have only owned the car for 45 days. There were two separate occasions in the week prior to this incident where an attempt was made to start the car when parked, and the electrical panel came on, but the engine did not engage. In those instances, turning the car back off then turning it on started the car and no other issues were noted until the issue arose with hard stops when idling at intersections. The car is under 54,000 miles. It is available for inspection upon request.

STRUCTUREAug 2026

The front bumper grill to this Sorento model, among others, has a major design flaw that causes the radiator to be highly vulnerable to debris. A rock struck and punctured my radiator causing it to aggressively spray engine coolant, eventually leading to my engine overheating. I found this incident to be an extremely odd and rare situation considering I was only driving on paved suburban roads. After some further investigation online, it appears there are several other customers across the country that have encountered this same issue. Many even displaying tutorials on how they have rigged their Kias with reinforced plastic grates to protect their radiators from further damage. Really? This is what consumers are being forced to do in 2026 to protect their front radiators on a modern vehicle? These damages occur way too easily on normal city roads and not on rough terrain (despite my xline model specifically being marketed as a rugged outdoor vehicle). This easily avoidable design flaw is due to the large openings in the front grill. I have driven thousands of miles across the country in far less rugged vehicles, including many years in "rocky" Colorado, and have NEVER experienced a radiator being so easily pierced by debris. Kia customers are being footed the bill for these costly repairs as this is not considered a "factory defect" when in fact it is. Not to mention this can cause catastrophic damages to the engine in some cases. This is malpractice and Kia should be held accountable. My vehicle is currently being held at a kia service center near where the incident took place and awaiting an assessment from my insurance claim specialist. Luckily no one was hurt during this incident, I just had to get my wife and newborn child an uber to the nearest hotel while I waited 2hrs on a tow truck.

SERVICE BRAKES, HYDRAULICJun 2026

The contact owns a 2024 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was an abnormal shaking in the steering wheel. The vehicle was taken to the dealer, where it was diagnosed with improperly sized brake rotors. The rotors were resurfaced; however, the failure persisted. The vehicle was subsequently returned to the dealer, and the rotors were replaced, but the failure continued. The contact stated that the wheels were affected by the rotor failure. The manufacturer was notified of the failure. The approximate failure mileage was 7,000.

UNKNOWN OR OTHERJun 2026

The horn isn’t making any noise at all. There were no warning lamps or messages, I didn’t know until I needed to use my horn.

VISIBILITY/WIPERMay 2026

The vehicles windshield may not be sealed properly or have moisture that builds up between the pressed glass causing reduced visibility and higher risk for crash obstructing the view of both passenger and most importantly the driver.

STRUCTUREApr 2026

A few weeks ago my sunroof began with out warning began to malfunction. It stopped closing all the way . When finally close I noticed the right rear side of the roof not closing all the way. I've noticed the bracket that holds up the glass roof to the track was broken. I took the car back to my car dealership, Gerald kia of Matteson. They told me that it was my fault because the tracks wasn't greased. Something that I wasn't at first purchased a car brand new. So they told me that consider an outside influence ira it would not be covered under a factory warranty. The reason I am filling this is because of hearing about some roofs , exploding , and this could be a situation similar to that.

POWER TRAINApr 2026

At 7,100 miles the transmission failed requiring a new transmission replacement after one year. At 16,636 miles (2years into the lease) the new transmission also failed, and the car is in the garage getting another transmission replacement after.

ENGINE AND ENGINE COOLINGApr 2026

The contact owns a 2024 Kia Sorento. The contact stated that the radiator was leaking. The vehicle was taken to a local dealer and the dealer stated that a rock or road debris had caused the puncture in the radiator. The contact was advised by the dealer that it was a known failure and that there was no radiator debris shield to protect the radiator from damage. The contact was informed by the dealer that the repair was not covered under warranty. The manufacturer was contacted and informed that the contact that repair was not covered. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 23,417.

1 InjuryUNKNOWN OR OTHERMar 2026

The Panoramic sunroof randomly exploded while driving down the highway. Nothing around us or above us to cause it. Myself, my [XXX] pregnant wife, and [XXX] daughter were in the car and had glass rain down on us after the very loud boom. We almost wrecked. The issue has not yet been inspected by the dealership but I understand this to not be uncommon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES,BACK OVER PREVENTIONFeb 2026

EBP light comes on dash while driving. Codes have been determined by dealership but refuse to fix unless light is active. To get light off - must stop vehicle and turn on and off EBP switch and light goes off. Switch or sensor not working causing the problem.

CrashELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCEJan 2026

Car has sensor issues. It ran into pole and median after defective collision assist said sensor was blocked. Has emission leak. Second vehicle i had with that and they wont cover under warranty. Kia refuses to by back a car do not feel safe driving. They refuse to fix things under warranty. The refuse to do anything about sensors, says its the safety features and they cannot remove them. Only offered me 19k for car. Why would I be upside down for a car that was sold to me with safety features issues..

CrashAIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCEJan 2026

1. **Component or System Failure:** - The malfunction occurred in the **automatic braking system** while the vehicle was in **snow mode**. The brakes engaged and locked the wheels, resulting in a loss of traction. - This system is available for inspection upon request to assess the failure, where the car was towed to. 2. **Safety Risk:** - The automatic brakes locking the wheels put the driver at risk by causing the vehicle to slide uncontrollably. - The situation was further exacerbated by the fact that the vehicle collided with a tree, indicating a significant safety concern. 3. **Reproduction of the Problem:** - It is unclear if the issue has been reproduced or confirmed by a dealer or independent service center, but given the nature of the malfunction, it would be advisable to have it inspected by a professional to verify the problem. 4. **Inspection by Authorities:** -the vehicle was inspected by police and the towing coming stating the car was a total loss because of the damages . 5. **Warnings or Symptoms:** - There were no indications of a problem prior to the failure, such as warning lamps or messages. The incident occurred suddenly when the brakes engaged, leading to the vehicle losing traction and ultimately colliding with a tree. - The failure of the airbags to deploy on the passenger side is also a critical point that needs further investigation. ### Key Takeaways - The automatic braking system malfunctioned in snow mode, leading to a loss of traction and a collision. - Safety was jeopardized due to the vehicle's sliding and the failure of the airbags to deploy. - Further inspection by qualified professionals is necessary to confirm and address the issues.

Showing 20 of 2,037 total NHTSA complaints. Source: NHTSA Complaints Database

Check the exact car

Before you buy, check the exact KIA Sorento

These pages show model-year patterns across 10 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.

The basics

How to read this data

Complaints, recalls, investigations β€” here’s what each number actually tells you about a used KIA Sorento, in plain English.

01

What is an NHTSA Complaint?

An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is β€” but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The KIA Sorento has 2,037 complaints on record across 10 model years.

02

What is a Safety Recall?

A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The KIA Sorento has 30 recall campaigns in the NHTSA database.

03

What Are Crash Complaints?

Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 62 of the KIA Sorento's 2,037 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions β€” a key safety signal beyond general reliability.

04

How Is the Reliability Verdict Calculated?

The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.

05

Why Do Newer Years Have Fewer Complaints?

Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable β€” simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.

06

Fleet Data vs. Individual VIN

Everything on this page reflects aggregated data across all KIA Sorento vehicles on the road β€” not any specific car. Two KIA Sorento vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.

07

What Are NHTSA Investigations?

When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage β€” NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The KIA Sorento has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.

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By state

Check a KIA Sorento by state

Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used KIA Sorento.

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Research more

Keep researching before you buy

Compare brands and categories, then check the exact car's history by VIN.

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KIA Sorento reliability β€” frequently asked questions

Is the KIA Sorento reliable?

Poor. The KIA Sorento has 2,037 NHTSA owner complaints and 30 recall campaigns across model years. A commonly reported issue area is ENGINE. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.

Which KIA Sorento years to avoid?

Years with the most NHTSA complaints: 2017 (800 complaints), 2019 (423 complaints), 2018 (252 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.

What are the most common KIA Sorento problems?

Top reported issues: ENGINE (811 complaints); UNKNOWN OR OTHER (375 complaints); ELECTRICAL SYSTEM (309 complaints).

Does the KIA Sorento have recalls?

Yes β€” 30 NHTSA recall campaigns have been issued for the KIA Sorento. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.

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