Head-to-head reliability
KIA Sorento vs Toyota Camry
How the KIA Sorento and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
KIA Sorento averages fewer NHTSA complaints per year. KIA Sorento has 2,004 complaints and 30 recalls on record; Toyota Camry has 2,083 complaints and 28 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | KIA Sorento | Toyota Camry |
|---|---|---|
| Total complaintsAll model years combined | 2,004 Better | 2,083 |
| Safety recallsFederal recall campaigns | 30 | 28 Better |
| Crash reportsCrash-related complaints | 60 Better | 177 |
| Complaints per yearAveraged across model years | 200.4 Better | 208.3 |
| Reported injuriesTied to owner complaints | 78 Better | 161 |
| Reported deathsTied to owner complaints | 2 | 1 Better |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
KIA Sorento
- 01ENGINE804
- 02UNKNOWN OR OTHER370
- 03ELECTRICAL SYSTEM307
- 04POWER TRAIN212
- 05EXTERIOR LIGHTING200
“I am submitting a vehicle safety and certification concern regarding a 2023 Kia Sorento Hybrid that was marketed and offered for sale as a Kia Certified Pre-Owned (CPO) vehicle by Shawnee Mission Kia, 7951 Shawnee Mission Pkwy, Mission, KS 66202. On [XXX], du…”
“Incident #1: [XXX] The vehicle would not accelerate after coming to a stop at an intersection. The vehicle would not exceed 20 MPH with oncoming traffic from both the East and West as I was turning West from a North Bound Road. On coming traffic was traveling…”
Toyota Camry
- 01POWER TRAIN385
- 02UNKNOWN OR OTHER332
- 03ENGINE309
- 04SERVICE BRAKES288
- 05ELECTRICAL SYSTEM233
“The contact owned a 2023 Toyota Camry. The contact stated that while driving at approximately 30 MPH there would be a loud noise emitting from the rear-end of the vehicle that seemed as if the vehicle was running rough. The contact stated that while being idl…”
“My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
KIA Sorento — 30 recalls
The defect: Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk: A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
The fix: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for…
The defect: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply w…
The risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
The fix: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is…
The defect: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
The risk: A fire increases the risk of injury.
The fix: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Veh…
The defect: Kia Motors America (Kia) is recalling certain 2025 Telluride and 2026 Sorento vehicles. The vehicles are equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the…
The risk: Anti-lock braking or traction control systems that do not function properly can increase the risk of a crash.
The fix: Dealers will replace the spare wheel and tire assembly, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC355. Vehicle Iden…
Toyota Camry — 28 recalls
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | KIA Sorento | Toyota Camry |
|---|---|---|
| 2026 | 4 | 97 |
| 2025 | 67 | 140 |
| 2024 | 36 | 46 |
| 2023 | 109 | 60 |
| 2022 | 183 | 57 |
| 2021 | 21 | 154 |
| 2020 | 130 | 264 |
| 2019 | 418 | 388 |
| 2018 | 248 | 729 |
| 2017 | 788 | 148 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific KIA Sorento or Toyota Camry in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- KIA Sorento vs Toyota Camry
- KIA Sorento total complaints
- 2,004
- Toyota Camry total complaints
- 2,083
- KIA Sorento total recalls
- 30
- Toyota Camry total recalls
- 28
- KIA Sorento avg complaints/year
- 200.4
- Toyota Camry avg complaints/year
- 208.3
- More reliable overall
- KIA Sorento
- KIA Sorento top complaint area
- ENGINE
- Toyota Camry top complaint area
- POWER TRAIN