KIA Sedona
Reliability, NHTSA Complaints & Recall History
10 model years analyzed (2012–2021). All data sourced directly from the NHTSA public complaints and recall database — the same data used by federal regulators.
Checking a specific KIA Sedona? Run a VIN check for its exact history.
⭐ NHTSA NCAP Crash Test Ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
AI Interpretation
High ConfidenceBelow AverageNHTSA complaint data for the 2012–2021 Kia Sedona shows a high volume of reports concentrated in the ENGINE and ELECTRICAL SYSTEM components, with the 2016 model year accounting for the most complaints. Crash-related complaints are relatively low compared to total complaints. The data suggests potential reliability concerns in certain model years.
- ENGINE received the most complaints with 309 reports.
- ELECTRICAL SYSTEM was the second most complained component with 162 reports.
- The 2016 model year had the highest number of complaints (285), while 2013 had zero complaints.
- ENGINE issues are the most frequently reported problem.
- ELECTRICAL SYSTEM problems are a significant concern.
- STRUCTURE and EXTERIOR LIGHTING also have notable complaint counts.
The 2016 model year had the highest complaint volume (285), driven largely by ENGINE and ELECTRICAL SYSTEM reports. 2015 and 2017 also show elevated complaints.
The 2013 model year had zero complaints, and 2020–2021 show very few complaints, suggesting these years may have fewer reported issues.
- Inspect the ENGINE and ELECTRICAL SYSTEM thoroughly before purchase.
- Verify all open recalls at nhtsa.gov/recalls.
- Request service records for ENGINE and ELECTRICAL SYSTEM repairs.
- Have a mechanic inspect the vehicle, focusing on reported components.
🔔 NHTSA Safety Recalls
24 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Safety Recall
Source: NHTSA Recalls Database. Data covers model years 2012–2021. Always run a VIN-specific check below for the most up-to-date open recall status.
🔧 Most-Reported Problem Areas
Based on component keywords extracted from all 800 NHTSA complaints.
📋 NHTSA Complaint Reports
800 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
For starters, my lights go out every six months on queue. Cannot find a reason why. My car sputters or shutters when accelerating. I heard other Kia models have recalls due to the same thing. I have had my car in the shop multiple times and no one can figure out why it is doing it. It feels like the belts are slipping or the transmission is slipping or something, but no one can find a legit reason as to why. This has been happening since I bought the car and it has never stopped with anything I have tried to do or I’ve had inspected.
The engine started knocking while I was on [XXX] between mile marker [XXX] and [XXX]. This area is under construction with no shoulders to access and pull over. A shutdown in this situation would surely cause a multi-car accident. There were no warning lamps. Car was towed to Ancira Kia in San Antonio. Here is the RO# [XXX] for reference. Also case number from Kia [XXX]. As there is no current Recall Kia refused to take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We purchased a brand-new 2021 Kia Sedona in 2021. Since January, we’ve been experiencing an intermittent but serious issue where the vehicle refuses to accelerate or shift beyond a certain point. This issue has put us in dangerous situations multiple times. One incident occurred while crossing a fast-moving, single-lane road—our vehicle would not accelerate to the appropriate speed, placing us at serious risk. On another occasion, while merging onto a highway, the car failed to accelerate, and we feared being rear-ended due to our inability to keep up with traffic. There are no warning lights or error messages to indicate a problem when this occurs. The only temporary solution has been to pull over, turn the car off, and restart it. After doing this, the vehicle functions normally for a few days, weeks, or even months before the issue reoccurs. We have taken the vehicle to our local Kia dealership, but they were unable to replicate the problem or identify any issues. We also brought it to a second Kia dealership with the same result—no diagnosis and no resolution. We are extremely concerned for our safety and would appreciate guidance on how to escalate this issue or pursue a resolution. I also have a video of an incident.
I was in a car wreck and my air bags did not deploy and my seat belt did not lock. The other vehicle involved in the car accident immediately deployed its airbags. I did not ask for an ambulance because I do not know if my insurance covers it so I went personally to the emergency room after the accident.
The first of four tire failures (all the same DOT Number) of the OEM tires that were on the 2021 Kia Sedona when purchased in April, 2021. The first tire belt broke when on an approximate 1000 mile drive and was replaced on an emergency basis on January 24, 2024 with 16,760 miles on the vehicle. The second tire belt broke on the trip home and was replaced on an emergency basis on March 8, 2024 with 18,927. After arriving home, the tires were inspected, found to have defective belts and were replaced with a warranty adjustment by Discount Tire in Oswego with 19,191 miles. Kumho has still not honored the warranty by sending checks for the first two defective tires. (Can't find receipt from warranty replacement by Discount Tires but will continue looking. Have many photos of defective tire if desired.)
The contact owns a 2021 Kia Sedona equipped with Kumho Tires, Tire Line: Crugen, Tire Size :235/65/R17, DOT Number: (N/A). The contact stated that while driving 80 MPH, there was an abnormal vibration coming from the tires. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed of tread separation to the driver’s and passenger’s side rear tires. The tires were replaced. The tires were the original tires. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Vehicle is easily stolen, and is a safety risk for others. Kia's are getting stolen at an alarming rate and should be recalled! Not only are they getting stolen but they pose a major safety risk because the people stealing them are crashing them, running from police, etc. Damage to my own property as well as others (mine had mysterious damage but I have no idea who or what they hit). Something must be done!
DATE OF INCIDENT: 22 APR 2021, THURSDAY DESCRIPTION OF INCIDENT: WHILE DRIVING ON CRUISE CONTROL AT 45 MPH ON A WELL-PAVED TWO-LANE ROAD WITH NO OTHER VEHICLES OR OBSTACLES PRESENT IN EITHER LANE, THE VEHICLE SUDDENLY AUTOMATICALLY DECELERATED SHARPLY, CAUSING THE FRONT END TO PLUNGE. SIMULTANEOUSLY, SEVERAL ALERTS, BOTH IN WORDS AND SYMBOLS FLASHED ON THE DASH. THESE INCLUDED 'CHECK COLLISION ALERT' AND LIGHTS SHOWING A SKIDDING VEHICLE AND A SECOND SHOWING THE FRONT OF A VEHICLE IN A CRASH. ALTERNATING MY ATTENTION BETWEEN THE ALERTS/MESSAGES ON THE DASH AND DRIVING THE VEHICLE, I STEERED TO THE SIDE OF THE ROAD AND STOPPED. THE ENGINE WAS TURNED OFF AND THEN RESTARTED. ALL ALERTS AND SYMBOLS WERE EXTINGUISHED. AN INSPECTION OF THE FRONT OF THE VEHICLE SHOWED NOTHING COVERING OR OBSTRUCTING ANY PORTION OF THE VEHICLE. I ACCELERATED BACK ONTO THE ROAD AND RETURNED TO A SPEED OF 45 MPH WITHOUT USING CRUISE CONTROL. THE VEHICLE RETURNED TO NORMAL DRIVING WITH NO ALERTS OR WARNING SYMBOLS. AFTER DRIVING APPROXIMATELY ANOTHER 20 MILES, WITH TWO PERIODS OF PARKING THE VEHICLE, THE CRUISE CONTROL WAS AGAIN ENGAGED AT 45 MPH ON AN OTHERWISE EMPTY ROAD. WHILE I ATTEMPTED TO EXIT THE FOLLOWING-DISTANCE CONTROL FEATURE, THE VEHICLE AGAIN BRAKED SUDDENLY WITH THE SAME SET OF ALERTS AND SYMBOLS AS DURING THE FIRST INCIDENT. AGAIN STEERING TO THE ROAD SHOULDER, THE ENGINE WAS STOPPED AND RESTARTED WITH ALL ALERTS/SYMBOLS EXTINGUISHED EXCEPT THE CHECK ENGINE LIGHT.
Paint delaminating due to latent defects.
The contact owns a 2020 Kia Sedona. While driving approximately 30 MPH on a main road, the steering wheel started shaking abnormally and became difficult to control. The vehicle was driven to a tire shop and then to an independent mechanic. Additionally, the sliding doors failed to open as needed, the steering wheel occasionally seized, there was tread separation in the tires, and the wheels were bent. The mechanic inspected the tires and steering system, performed a safety inspection, and determined that the vehicle was unsafe to drive. The tires were replaced, and the wheels were repaired; however, the sliding doors were not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,245.
March 2024 just before hitting 100,000 miles I started having oil consumption issues. Current milage is 137,300 About 10,000 miles ago my check engine light came on. I took it to an auto parts store and it was reading bank 1 O2 sensor. I took it for an oil change and never scheduled for the sensor replacement due to life events. I took it in for another service About 5,000 miles ago. At around 2,000 miles after the service the motor started stalling and sounded horrible. I took it to the dealership and it was 4.5 quarts low on oil. Took it back at 1,200 miles after top off and it was 2.5 quarts low. Started the new motor process which wasn't covered on the extended warranty due to manufactur defect. It cost me 500.00. Before the new motor was in my van started getting me stranded places. Motor wouldn't turn over at all. Got it started went to auto parts store and it was reading 4 bad sensors in bank 1 and 2 (O2 and air intake on the motor). Finally got it to KIA for the new motor told them about they sensors they were supposed to check/replace them when they put the new crate motor in. Picked my van up 3 days ago. I asked when they called if the engine light was off. They called me back several hours later and said yes. Picked it up at 5 pm 3 days ago. By 8am the next morning the engine light was back on. It's scheduled for 9am Monday. The van has now gotten me stranded 2 times in 3 days. Auto parts store ran the computer and the same 4 sensors are still showing bad. Sensors are in bank 1 and 2. The report on the old motor showed cylinder 1 and 2 oil fouling on the spark plugs (replaced at 100,000 miles by dealer) and excessive oil leakage in cylinder 1 and 2 into the crank case due to carbon stuck piston rings. I was told before the motor replacement that the KIA cares warranty may not cover these sensors. Even though the sensors are going out because they are gunked up with 7 quarts of oil their motor used and they didn't go out until the issue started.
Check engine light came on all of a sudden. Smell of exhaust/gas coming from car. Took car to the dealership to get the cause of the check engine light coming on. Dealership said it came back 02 sensor bank 2 and exhaust gasket to header.
Problem: The Vehicle Slows down all of a sudden on the middle of the road from around 70 miles to 10 miles, then slowly drives at 15 or 20 miles speed. Safety Concern: On the Interstate Hwy, this has happened many time. Fortunately without any accidents. Very recently also this happened and I do not drive the vehicle out now, since it does not accelerate. Reason: The failure of the accelerator Pedal. Symptoms: The "Check Engine" light comes one and the Engine abruptly slows down. First time it occurred: I a year after the Vehicle was bought -- 15000 miles -- Company did a Warranty replacement after almost a month (Multiple Visits). Second time it occurred: After 4 years-- 50000 miles -- company did a Warranty Replacement after a month (Multiple visits). Third time it is occurring: After 5 years -- 63000 miles -- Company claims it is no longer a warranty issue and also it is a different problem that is causing the same issue and charging me $5000 for repairs. Present Situation: The Vehicle is unusable and since it is the 3rd time this is happening, there is a serious issue with the Vehicle and I am worried about my/my families Safety. A replacement of the Vehicle with the fully tested one (With no such safety issues)and with guarantee that the Company/Its dealers will service the vehicle without delay will be helpful. Available details: All the correspondence from the first time this issue happened (complete correspondence with the company of my safety and replacement of the vehicle) is available. Also my Service records with the Dealerships and the warranty issues are also available. The False charges by the dealers is also available. The recent visit to another authorized Car shop and their report that this issue is the same old Accelerator pedal issue is also available.
The contact owns a 2020 Kia Sedona. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where the vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired; however, the failure recurred when the dealer attempted to test-drive the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000. The VIN was not available.
The last week of February I took my 2020 Kia Sedona at 67,500 miles into Kia Ferguson in Tulsa, OK to have them replace my High Pressure Fuel Pump which was covered under an extended warranty. When I received my van back, the battery was dead and the AC wasn't working nor the control knob.(it was stuck) I had to replace my battery, and that Friday Kia said they would take a look at it. When I went to pick up my van, they told me it was going to cost $1500 to fix, and that I was responsible. I called Kia consumer Affairs, and discussed this with them as well. To no avail, I am being held responsible. I took my van somewhere else however was quoted higher. I asked if after they fix it was there a possibility it still might not work and that it could be something else, and the gentleman said yes. I don't want to put all of this money to fix a problem, Kia may have inadvertently disconnected something that really just needed to be reconnected. This is a safety issue for me and my children, as I get weak when I am overheated, and it gets entirely too hot in Oklahoma during the summers. I didn't have any prior issues with my AC prior to them replacing my high pressure fuel pump.
Sliding door malfunction. Door will not hold its weight and full force closes or opens if operating at an inclined position.
Sliding door trys to continue to open when already open all the way, it try’s to open too far, jams and clicks, then beeps.
I have multiple spots of the pearl white paint peeling/flaking/bubbling off the vehicle in multiple places. 1st spot noticed was on the roof just behind the sunroof and the 2nd spot is the edge of the liftgate.
I received a letter from Kia America, Inc. extending the warranty on the high pressure fuel pump on my 2020 Kia Sedona. They claim that the fuel control valve plunger may wear unevenly and over time become stuck in the open position. They state different things can happen including stalling. My research found that it can cause stalling at high speeds or in heavy traffic and it may cause a loss of control over the vehicle. ARE THEY TRYING TO AVOID A RECALL. I am [XXX] and this sounds real dangerous. Does a serious accident have to happen before a recall is ordered? i have attached a copy of the letter below. [XXX] cell [XXX] email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I felt it was necessary to follow up on the open recall I have on my vehicle. I have owned the vehicle since Nov. 2019 and not once have we been contacted either by mail, verbal communication, by the NHTSA or the dealership of which the vehicle was purchased. Here we are in April 2024 and just a random click on “check recalls” button located on our vehicle insurance company website, made me aware of the open bulletin. I guess my question is, why are the insurance companies not offering the owner information on this? Or even the company who has been placed as lien holder? Why are we solely dependent on the USPS to deliver correspondence in hopes of making it to the correct address and owner? What happens if the owner has moved and the notification of recall did not forward to the new address? Too many “what if’s” in this scenario to allow unnecessary delay of repair. I’d like to see insurance companies begin notifying the owner as well. Makes sense to me. Or again, even the lien holder could attach notification to that months bill.
Showing 20 of 800 total NHTSA complaints. Source: NHTSA Complaints Database
Check a Specific KIA Sedona
This page shows fleet averages across all 10 model years. Enter a VIN to see the exact accident history, odometer records, title brands, and open recall status for a specific car.
📖 Understanding This Data
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The KIA Sedona has 800 complaints on record across 10 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The KIA Sedona has 24 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 26 of the KIA Sedona's 800 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.
How Is the AI Rating Calculated?
The AI reliability rating (Below Average) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. The rating provides a plain-English summary for buyers who want a quick verdict without parsing raw numbers. It is one input in your buying decision — always verify with a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all KIA Sedona vehicles on the road — not any specific car. Two KIA Sedona vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The KIA Sedona has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.