KIA K5 Reliability by YearBest & worst years, problems & recalls — NHTSA data
Comparing used KIA K5 options? We analyzed 6 model years (2021–2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the KIA K5 has 497 owner complaints and 20 safety recalls across model years 2021–2026. The most reported issue area is FUEL/PROPULSION SYSTEM. 2021 drew the most complaints; 2026 drew the fewest.
- Make
- KIA
- Model
- K5
- Model years analyzed
- 2021–2026 (6 years)
- Total NHTSA complaints
- 497
- Safety recall campaigns
- 20
- Crash-related complaints
- 35
- Fire-related complaints
- 6
- Worst model year (by complaints)
- 2021 (167 complaints)
- Best model year (fewest complaints)
- 2026 (13 complaints)
- Top reported issue area
- FUEL/PROPULSION SYSTEM
- Reliability signal
- Poor
By model year
KIA K5: which years to avoid & which to buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used — lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record — lower risk starting points.
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
Source: nhtsa.gov/ratings
What the complaint data suggests
PoorThe KIA K5 has 497 NHTSA complaints and 20 recalls on record. 35 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 497 total complaints filed with NHTSA
- 20 federal recall campaigns
- 35 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Oct 2026
Safety recalls
NHTSA safety recalls
20 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
AIR BAGS:SIDE/WINDOW:CURTAIN
AIR BAGS:SIDE/WINDOW:CURTAIN
AIR BAGS:SIDE/WINDOW:CURTAIN
POWER TRAIN:AUTOMATIC TRANSMISSION
POWER TRAIN:AUTOMATIC TRANSMISSION
POWER TRAIN:AUTOMATIC TRANSMISSION
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
STRUCTURE:BODY:ROOF AND PILLARS
FUEL SYSTEM, GASOLINE
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
STRUCTURE:BODY:ROOF AND PILLARS
STRUCTURE:BODY:ROOF AND PILLARS
FUEL SYSTEM, GASOLINE
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
FUEL SYSTEM, GASOLINE
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
FUEL SYSTEM, GASOLINE
Source: NHTSA Recalls Database. Data covers model years 2021–2026. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 497 NHTSA complaints — these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
497 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
Beginning only about 6 months after I purchased the vehicle, the audio system intermittently screams at me, blasting at over 800 decibels road, engine noise and audio interference noises so that I cannot hear the radio, the telephone, turn it off or down, even when the audio infotainment system is not running. The only way to keep the vehicle from doing this when it occurs is to turn off the car. The noise is so loud that I cannot hear oncoming vehicles, including emergency vehicles, nor can I use the bluetooth phone system - if necessary I would have to break the state law about holding my phone to scream into it- even if someone could hear me on the other end. If I had the windows open, the audio system would break local noise ordinances. It is almost impossible to drive the vehicle when this occurs even though the dealership has said several times that I must bring it in when it is occuring; on one occasion to fulfill this requirement, I put in my earbuds and played music to drive to them for 1 hr to drown out the sound still surpassing my ability to safely focus on the road. Having documented PTSD, ADHD and anxiety disorder, having to drive the vehicle not knowing when and if this sound issue is going to return, makes it incredibly hard to feel safe when driving my own car, originally purchased new from Carriage Kia of Woodstock in December of 2023 after they diagnosed my last vehicle as needing an engine replacement. Having to drive from [XXX] to [XXX] everyday from work, I need reliable and safe transportation to do so, of which this car has not provided given the many issues we have had, including this ongoing problem which puts me at risk every time it occurs and on edge while driving each time it could. Attached is the list of service issues related to this vehicle including the documented ongoing electrical issue tied to the infotainment system, which Kia now acknowledges but suggests is out of warranty despite its existence for over 2 years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I bought this vehicle less than 60 days ago and there is transmission hesitation, hard engagement in lower gears, Rough jerking shifting along with acceleration lag. Erracric shifting and phantom braking. I have taken it into the dealership I bought it at at they are not seeing anything. It currently is at another Kia dealership for the past two days. This vehicle is going to cause an accident that puts my safety and others at risk. There is no warning lights that come on. I have done my research and there has been other complaints from other consumers having the same issues. I do have video of in town driving but have not been on the highway
Vin number or license plate is not showing vehicle in open recall to NHSTA OR KIA AMERICA. Kia has not followed up on their follow up dates regarding resolution(s) for unrepairable recall malfunction.
My 2024 Kia K5's infotainment screen went completely pitch black, disabling the backup camera now creating an active safety hazard.
I am contacting Kia America Consumer Affairs to formally request a Goodwill Warranty Exception for the total failure of the factory infotainment and radio system in my 2024 Kia K5 LXS. The unit has completely lost Bluetooth and Apple CarPlay functionality. A certified technician has diagnosed the issue as an internal radio hardware failure requiring a complete replacement, quoted at an exorbitant out-of-pocket cost. While my vehicle has surpassed the standard 3-year/36,000-mile radio warranty threshold, this premature electronic failure is a documented, systemic manufacturing defect rather than normal wear and tear. I have fully exhausted all personal troubleshooting measures—including performing hard pinhole resets, deep system restarts via battery disconnection, clear-pairing device profiles, and verifying device firmware. The underlying hardware remains completely non-responsive. Furthermore, Kia America is explicitly aware of this systemic defect in this generation of head units, as evidenced by the publication of Technical Service Bulletin SA582 ("AVN 5.0 Wide Non-Responsive Radio Icon"), which explicitly acknowledges software and hardware stability failures in 2023–2024 infotainment units. Because the failure of this head unit completely eliminates hands-free voice operations, emergency communications, and navigation systems, it introduces an immediate driver distraction and safety hazard on public roads. As a loyal Kia owner who purchased this vehicle expecting modern reliability, I am asking Kia Corporate to review this case, acknowledge the documented history of this defect, and issue a Goodwill Exception to cover the replacement cost of this unit at a certified local dealership. I look forward to your prompt response and the assignment of a regional case manager to resolve this matter.
Vehicle was shaking really bad. Inner tie rod was completely worn out and rusted around 32,000-37,000 miles. 04/23/2026 Ricart Automotive Group, Car purchased [XXX]. Issues since purchasing vehicle 1. AWD Electronic Motor Failed 02/28/2024 2,715 miles. 2. Chrome Side and Rear Pieces coming off 05/12/2026 22,019 miles. 3. Fuel Tank ECM Recall 08/05/2025 24,474 miles. 4. Passenger side mirror replaced 09/19/2025 26,180 miles 5. Fuel Tank Band Inspection 02/09/2026 34,167 miles 6. Passenger Side inner tie rod 04/23/2026 37,860 miles I have spoken with Theresa D. from Kia Customer Care (520)274-1627 requesting the vehicle be replaced or bought back, but due to Ohio's Law covering only the 1st year or 18,000 miles and Kia not issuing the recall until after these deadlines they were unwilling to work with me to replace or buy back, but instead offered me a 1,600.00 settlement. This seems unfair knowing that the issues above 3 and 6 had a recall for Kia K5 Models 2021–2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Read 14 more owner reports
The fuel tank expanded, the car was spitting out gas from where you are supposed to insert gas nozzle. my fuel tank expanded so bad from pressure my vehicle sensors malfunctioned my car did not tell me something was wrong, I heard a pop and my car was telling me I had no gas when I did. the insert area for gas to be pumped was swollen and couldn't shut my gas cap cover. I went to gas station and since my car said it was empty I attempted to add gas and it spit it back out immediately it could not take gas, so I called kia locations since I was in [XXX] with kids in my vehicle for halloween trick or treating. the recall papers I have in order says safety hazard was a FIRE. my car fuel tank could had made my car explode at any moment. my engine light did not come on all my car showed me was mile change and inaccurate amount of gas reading. the dealer has had my car since November 2025. I heard popping sounds when I would return home from work in the driveway but no warning. one Time in July of 2025 my engine light came on I went to autozone they gave me a code for something with fuel issue, light didn't stay on no longer than a few hours. kia has cost me so much mishap and unfair financial responsibility. it has been a nightmare. the person working my case I can only talk to in email, it has taken forever now I have a repurchase offer that I had to fight for. they are trying to make me return my rental before completion of repurchase offer which offer stated could take longer than 30 days. this is so unfair. it seems illegal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
chrome pillars came off on highway. the recall was sent in mail but upon visitation to kia for a different recall, I mentioned pillars and they did not have part to repair and there was a wait for part on their end is what they said. car was literally built with many defects I don't know how it passed inspection.
I am reporting a documented and unresolved brake system safety issue on my 2024 Kia K5 involving repeated premature brake pad wear and rotor damage. The vehicle has required three full brake pad and rotor replacements by approximately 40,000 miles, with each set lasting less than 15,000 miles. Service records consistently document uneven wear on the front brakes, particularly the outer pads, with up to a 4 mm difference between sides. This has resulted in one side reaching metal-to-metal contact while the opposing side retained usable material. This pattern has repeated across multiple brake replacements. This condition creates a braking imbalance that affects vehicle control. The vehicle exhibits pulling under braking and changes in steering alignment, indicating uneven braking force across the front axle. Braking performance can degrade rapidly, transitioning from normal operation to reduced stopping effectiveness without sufficient warning. Despite these documented conditions, the dealership and manufacturer, including escalation through Kia customer care and technical support, have been unable to identify a root cause. The condition has been classified as “within normal range,” and warranty coverage has been denied. The vehicle has been returned to service multiple times without corrective action. It has been acknowledged that the wear pattern is not typical, yet no defect has been identified. This creates a contradiction and uncertainty regarding the vehicle’s ability to safely perform under normal operating conditions. Due to rapid wear progression and lack of warning before significant degradation, there is limited opportunity to service the vehicle before braking performance is affected. This results in continued operation with a recurring braking imbalance. I request this be reviewed as a safety defect due to repeated loss of braking consistency, impact on vehicle control, and increased risk of reduced stopping performance or crash.
My brand new 2024 Kia K5 has been at Kia of temple hills since February 23, 2026. The dealership has stated they do not know how to diagnose or repair the issue and indicated they needed a special diagnostic tool from the manufacturer. The vehicle has now been out of service for an extended period with no repair timeline provided and no communication from them at all. I also have not been provided a loaner or rental vehicle during this timeframe. While driving with my toddler child the steering wheel gets tight the speedometer isn’t reading correctly. Dashboard lights up like a Christmas tree with almost all warning lights on and messages to check every system: from tire pressure to forward collision to RearCross-TrafficSafety and the list goes on
On 10/20/25 as a rideshare driver one of my riders told me that the right side back seat was lifting. I could not believe what the rider was telling me until one of my family members told me the same thing. I immediately for safety reasons parked the car and started searching about any problems with the gas tank, for my surprise there was a serious safety problem in the car where the gas tank was expanding. The car could have got on fire and exploited putting my family, riders and myself at the risk of death. This was reported to Kia Customer Care on 10/20/2025, case # XXX, and later was complemented with the Kia Customer Care case # XXX. On 11/11/25 Kia America recognized that the car was unrepairable and offered a buyback process which was accepted by me on 11/12/25. It has passed 105 days since the car was parked and not used for ridesharing, my main source of income. During this 105 days Kia Finance America has been demanding payments from me, they have not stopped the billing despite my several request. Kia offered me rent a car through Enterprise which does not allow to do ridesharing with their cars, and also car rental reimbursement which I cannot afford. As of today, my lost income has achieved the amount of $ 33,036.77; this was warned to Kia America since the beginning of the process. Kia America has been very a bureaucratic company, and the buyback process has not been finished due to the lack of check from Kia America to the company Morley. All I want is to finish the buyback process because it is giving me a very bad psychological and economic hardship times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Water intrusion from A/C system Mold growth inside cabin Health effects Vehicle returned unrepaired / unsafe
The contact owns a 2024 Kia K5. The contact received the recall notice of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The contact was concerned that the vehicle might catch fire while driving. The local dealer was contacted and confirmed that the parts to do the recall repair were not available. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The contact had not experienced a failure.
On three occasions, my car cutoff on me. Once on the highway at 60+ mph. The dash would go out, then all indicator icons popped on. I've been to the dealer twice & now a third time. They found nothing. AAA diagnosed low alternator once.
The contact owns a 2024 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair, and the contact was unable to ship the vehicle as planned. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2024 Kia K5. The contact received notification of NHTSA Campaign Number: 25V493000 (STRUCTURE). The contact stated that while the vehicle was at the dealer for an oil change, the contact was informed by one of the service employees that the rear window trim on the passenger’s side was loose. In addition, there was an abnormal wind sound coming from the rear window. The local dealer was contacted. The vehicle was not repaired. The contact stated that on a separate occasion, the contact became aware that the chrome on the rear window was loose. The vehicle was not diagnosed or repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 44,000.
At 2500 miles when checking my oil I discovered flakes of metal on the dipstick. I immediately changed the oil and in doing so found a massive amounts of metal in the filter housing. I took it to the dealer along with pictures and told them on startup the engine was noisy and sounded like it was low on oil, noisy on acceleration and would exabit an engine knock at times when hot. They didn't investigate it at all. Being an auto tech all my life, I know that metal flakes are a sigh of a damaged bearing and by the sound, a conrod bearing. I'm afraid to take it anywhere other than local commutes. This sounds like the same thing as the K4 Tuscan issue in my professional opinion.
The C-Pillar garnish fell off both sides of my rear view a while ago.
My vehicle was manufactured with bad rotors, which make it difficult to slow down when driving at high speeds on the highway. The vehicle’s steering wheel and the vehicle itself shakes violently when trying to slow down. My vehicle started having these issues with low mileage also.
On [XXX], while driving to campus during rush-hour traffic at approximately 15-20 MPH, the car suddenly felt as if the brakes had been slammed, giving me a serious scare and nearly causing an accident. The car stopped in the middle of the road, and I was stuck there, forced to manually push the car to the side to avoid further risk to myself and other drivers. I immediately had the vehicle towed to Ourisman Chantilly Kia for service. Upon arrival at the dealership, I requested a loaner vehicle. However, it took an entire week for one to be provided, leaving me without transportation for a significant period of time. I was informed that the dealership needed my approval to take apart the transmission, which I gave immediately. Despite this, for the next two weeks, I called daily for updates, only to be told that no new information was available and that the dealership was still waiting for guidance from Kia's technical team. After two weeks of no progress, I asked my service advisor, Sean, what had actually been done to my car. He informed me that the only action taken was draining the transmission fluid. I was baffled that it had taken two weeks just to drain the fluid while waiting for Kia's tech team to respond. Out of frustration, I contacted Kia directly, and within minutes, I was informed that Kia had approved a new transmission a week earlier—something the dealership had failed to communicate to me. When I informed the dealership of this, Sean confirmed that the new transmission had arrived, and I was told the car would be ready by the end of the week. However, this deadline passed with no progress. Over the course of several more weeks, I was repeatedly told the car would be done by the end of the week, only for that promise to be broken each time. Sean then explained to me that there is only one mechanic certified to work on my car, which was causing a delay. If this is indeed true, it could explain why Kia's service department is so backlog INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Showing 20 of 497 total NHTSA complaints. Source: NHTSA Complaints Database
Check the exact car
Before you buy, check the exact KIA K5
These pages show model-year patterns across 6 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations — here’s what each number actually tells you about a used KIA K5, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The KIA K5 has 497 complaints on record across 6 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The KIA K5 has 20 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 35 of the KIA K5's 497 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all KIA K5 vehicles on the road — not any specific car. Two KIA K5 vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The KIA K5 has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used KIA K5.
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KIA K5 reliability — frequently asked questions
Is the KIA K5 reliable?
Poor. The KIA K5 has 497 NHTSA owner complaints and 20 recall campaigns across model years. A commonly reported issue area is FUEL/PROPULSION SYSTEM. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which KIA K5 years to avoid?
Years with the most NHTSA complaints: 2021 (167 complaints), 2022 (129 complaints), 2023 (107 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common KIA K5 problems?
Top reported issues: FUEL/PROPULSION SYSTEM (119 complaints); ELECTRICAL SYSTEM (97 complaints); UNKNOWN OR OTHER (92 complaints).
Does the KIA K5 have recalls?
Yes — 20 NHTSA recall campaigns have been issued for the KIA K5. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.