Honda Crosstour Reliability by YearBest & worst years, problems & recalls — NHTSA data
Comparing used Honda Crosstour options? We analyzed 4 model years (2012–2015) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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Model-year trends show patterns — they can't tell you whether this car was crashed, flooded, or rolled back. A VIN check can.
- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the Honda Crosstour has 138 owner complaints and 13 safety recalls across model years 2012–2015. The most reported issue area is ELECTRICAL SYSTEM. 2013 drew the most complaints; 2015 drew the fewest.
- Make
- Honda
- Model
- Crosstour
- Model years analyzed
- 2012–2015 (4 years)
- Total NHTSA complaints
- 138
- Safety recall campaigns
- 13
- Crash-related complaints
- 5
- Fire-related complaints
- 1
- Worst model year (by complaints)
- 2013 (49 complaints)
- Best model year (fewest complaints)
- 2015 (26 complaints)
- Top reported issue area
- ELECTRICAL SYSTEM
- Reliability signal
- Below Average
By model year
Honda Crosstour: which years to avoid & which to buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used — lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record — lower risk starting points.
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
Source: nhtsa.gov/ratings
What the complaint data suggests
Below AverageThe HONDA CROSSTOUR has 138 NHTSA complaints and 13 recalls on record. 5 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 138 total complaints filed with NHTSA
- 13 federal recall campaigns
- 5 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Aug 2026
Safety recalls
NHTSA safety recalls
13 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
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Source: NHTSA Recalls Database. Data covers model years 2012–2015. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 138 NHTSA complaints — these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
138 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
The contact owns a 2015 Honda Crosstour. The contact stated that the vehicle intermittently failed to immediately start and made an abnormal grinding sound while starting. The vehicle was taken to the dealer twice, but no cause for the failure was found. The vehicle was not repaired. Upon investigation, the contact associated the failure with the starter. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Driving on [XXX] with my [XXX] plus son in the back seat on car babysitting seat. Was turning right to next lane for exit, the steering wheel got stiff, very hard to turn like locked up then airbag suddenly deployed immediately car went to left side hitting the curb. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2015 Honda Crosstour. The contact stated that the vehicle failed to start intermittently. The contact stated that several attempts were needed before the vehicle started. The failure had occurred 5 times. The vehicle was taken to a certified mechanic, who diagnosed the vehicle and determined that the starter needed to be replaced. The starter was replaced, and the vehicle operated as needed temporarily, before the failure reoccurred. The contact had discovered a TSB for the failure of 2013 and 2014 model vehicles. The dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000. The VIN was not available.
I noticed paint peeling several years ago. It has progressively gotten worse. It is peeling in more places than can easily be repaired. A quick internet search indicates there is a class action lawsuit for this very problem. My vehicle is the affected white color. This significantly reduces the value of my low mileage vehicle.
I was coming to a stop at a curb and was braking to reduce speed and stop. With my foot in the brake the car began accelerating and lunged forward. I quickly pulled my foot off the brake and pressed the brake again and this time it stopped. This is the second time this has happened in this car. This behavior is extremely unsafe and makes me reluctant to drive the car again. Had someone or something been in my direct path I would have certainly hit it. I have not been able to reproduce the issue and it has not been inspected by a mechanic at this point. There were no warning lights, sensors, or sounds.
The contact owns a 2015 Honda Crosstour. The contact stated that upon starting the vehicle, there was an abnormal grinding sound coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 16-002. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Read 14 more owner reports
The contact owns a 2015 Honda Crosstour. The contact stated that upon attempting to start the vehicle, the failed to respond as intended. The contact stated that after several attempts, the vehicle was started. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the starter was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
The paint started peeling off of my car slowly in small sections down both sides of my hatchback rear window over 2 years ago I took it into my local Honda dealership last year and was told there was no recall even though I find evidence to the contrary online. Many other white pearl colored Honda owners are having the same issue. I was told there may be a factory warranty extension, but when I called to inquire, I was told my car was not part of that extension. Subsequently two years later, the paint is now peeled, completely off the entire surround of the back glass along with a 6 x 7“ patch Across the bottom of hatch door on right hand side of release handle. Also with a bubbling up of double that size, seemingly ready to start peeling.
I have a 2015 Honda Accord Crosstour, that was purchased in June 2022and since November 2022 , every few attempts, the car fails to start and, at times, grinds. This is a known problem under Honda Service Bulletin 16-002. I expect for the problem to be fixed and it has not. The starter was replaced, and it is still doing it. There is a second part to attempt to fix the problem, but Honda will not do it. Unfortunately, Honda has not been forced to address this problem and make customers whole fully. I have been stranded several times with two young children waiting for the car to start. Sometimes it starts, and sometimes it doesn't. As an owner of 3 Hondas, I will never buy another Honda again. I feel duped and defrauded.
The contact owns a 2015 Honda Crosstour. The contact stated that after purchasing the vehicle, there was an abnormal sound while starting the vehicle. The vehicle was taken to the dealer where the starter was replaced; however, the failure recurred. The contact stated that recently the vehicle failed to start as needed. The vehicle was towed to the dealer but was not yet repaired or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Vehicle starter grinds and does not start. happens on several occasions !
The contact owns a 2015 Honda Crosstour. The contact stated that while starting the vehicle, he heard a grinding sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the starter needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 74,210.
Recently, twice while parked at a standstill my car has displayed the 'FCW System Failed' message. It seems as if it has disabled the FCW, LDW and ABS system. It clears sometimes when the car is turned off and then back on. But the initial cause of the issue is currently eluding the auto shop as its hard to reproduce.
I HAVE A PUSH TO START AND THE VEHICLE CONSTANTLY HAS ISSUES WHEN ATTEMPTING TO START IT. TYPICAL A STARTER-RELATED GRINDING NOISE. IT IS NOT USER ERROR BECAUSE WHEN I GET IS SERVICED AT HONDA THEY WOULD FREQUENTLY QUEATION WHY THE ISSUE WAS HAPPENING. ITS AN ONGOING ISSUES SINCE I PURCAHSED IT FROM GREAT FALLS HONDA IN MT.
APRIL 24TH I NOTICED THE PAINT BUBBLING UP ON THE ROOF OF THE CAR. CONTACTED THE DEALERSHIP ABOUT THE PROBLEMS AND THEY AGREED TO PAINT THE AFFECTED AREA UNDER A " IN GOOD FAITH " WHERE THEY PAID 70% AND WE PAID 30%. A MONTH OR SO AFTER THE CAR WAS RETURNED I FOUND A WHOLE SHEET OF PAINT COMING OFF THE HATCHBACK. AGAIN THEY AGREED TO A IN GOOD FAITH REPAIR. I JUST WAS NOTIFIED THAT THE ISSUES WERE EXTENDED TO OTHER AREAS. AT THIS TIME THE BILL IS $1700 THIS TIME AND $600 FOR THE PREVIOUS TIME. THE WHOLE CAR IS STILL NOT GOING TO BE COMPLETELY PAINTED. THIS IS THE SAME PAINT WAS ON OTHER HONDA MODELS WHICH WERE GIVEN A EXTENDED PAINT WARRANTY. IT IS A WHITE PEARL. MY FEELING IS THAT THIS WAS THE LAST YEAR THAT THIS MODEL WAS PRODUCED AND THAT IS WHY THE EXTENDED WARRANTY WAS NOT GIVEN TO OUR VEHICLE.
TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO SHEEHY HONDA (LOCATED AT 7434 RICHMOND HWY, ALEXANDRIA, VA 22306, (703) 660-0100) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHEN THE START BUTTON WAS PRESSED TO START THE IGNITION, IT FAILED TO FUNCTION AND MADE AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LUTHER BROOKDALE HONDA (LOCATED AT 6800 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, (612) 424-7830) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000.
TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE DRIVING 20 MPH AND CLOSING THE SUN ROOF, THE INSTRUMENT PANEL LIGHTING AND HEADLIGHTS BEGAN TO DIM. WHILE PULLING UP AT HOME, THE DRIVER NOTICED THAT THE VEHICLE WAS DECELERATING, AND THE VEHICLE STALLED AND FAILED TO RESTART. THE INSTRUMENT PANEL LIGHTING TURNED OFF AND ON. THE FOLLOWING DAY, THE VEHICLE WAS JUMPSTARTED AND DRIVEN TO HERITAGE HONDA PARKVILLE (9213 HARFORD RD, BALTIMORE, MD 21234, (877) 366-2776), BUT WAS NOT DIAGNOSED OR REPAIRED. ON SEVERAL OCCASIONS IN THE PAST, THE VEHICLE WOULD NOT START WHEN PRESSING THE START BUTTON, THERE WAS A WHINING/GRINDING SOUND COMING FROM THE ENGINE, AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
VEHICLE DID NOT START X2, WITH TYPICAL STARTER-RELATED GRINDING NOISE. HONDA HAS A STARTER PROBLEM IN A MODEL YEAR WITH A DOCUMENTED SERVICE CAMPAIGN FOR STARTER PROBLEMS. APPARENTLY MY VIN IS NOT INCLUDED IN THE CAMPAIGN. SERVICE BULLETIN TSB 16-002
LIGHTS COME ON IN INTERIOR OF CAR AND WANT GO OUT.
Showing 20 of 138 total NHTSA complaints. Source: NHTSA Complaints Database
Check the exact car
Before you buy, check the exact Honda Crosstour
These pages show model-year patterns across 4 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations — here’s what each number actually tells you about a used Honda Crosstour, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Honda Crosstour has 138 complaints on record across 4 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Honda Crosstour has 13 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 5 of the Honda Crosstour's 138 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Below Average) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Honda Crosstour vehicles on the road — not any specific car. Two Honda Crosstour vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Honda Crosstour has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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Check a Honda Crosstour by state
Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Honda Crosstour.
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Keep researching before you buy
Compare brands and categories, then check the exact car's history by VIN.
Honda Crosstour reliability — frequently asked questions
Is the Honda Crosstour reliable?
Below Average. The Honda Crosstour has 138 NHTSA owner complaints and 13 recall campaigns across model years. A commonly reported issue area is ELECTRICAL SYSTEM. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which Honda Crosstour years to avoid?
Years with the most NHTSA complaints: 2013 (49 complaints), 2012 (32 complaints), 2014 (31 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common Honda Crosstour problems?
Top reported issues: ELECTRICAL SYSTEM (32 complaints); STEERING (28 complaints); POWER TRAIN (23 complaints).
Does the Honda Crosstour have recalls?
Yes — 13 NHTSA recall campaigns have been issued for the Honda Crosstour. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.