Head-to-head reliability
Honda Crosstour vs Toyota Camry
How the Honda Crosstour and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Honda Crosstour averages fewer NHTSA complaints per year. Honda Crosstour has 138 complaints and 13 recalls on record; Toyota Camry has 2,128 complaints and 31 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Honda Crosstour | Toyota Camry |
|---|---|---|
| Total complaintsAll model years combined | 138 Better | 2,128 |
| Safety recallsFederal recall campaigns | 13 Better | 31 |
| Crash reportsCrash-related complaints | 5 Better | 181 |
| Complaints per yearAveraged across model years | 34.5 Better | 212.8 |
| Reported injuriesTied to owner complaints | 9 Better | 163 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Honda Crosstour
- 01ELECTRICAL SYSTEM32
- 02STEERING28
- 03POWER TRAIN23
- 04ENGINE16
- 05UNKNOWN OR OTHER14
“An aftermarket ignition interlock device (Intoxalock eLERT model) installed in my vehicle repeatedly malfunctioned and disabled the vehicle’s ignition system, preventing the vehicle from starting and operating normally. The device was installed on October 6,…”
“An aftermarket ignition interlock device installed in my vehicle requires “rolling retests” while the vehicle is in motion. During these rolling retests, the device alerts the driver and requires a breath sample within a short time window. To complete the tes…”
Toyota Camry
- 01POWER TRAIN391
- 02UNKNOWN OR OTHER340
- 03ENGINE312
- 04SERVICE BRAKES290
- 05ELECTRICAL SYSTEM241
“The vehicle allows the engine to be turned off, key removed, while the vehicle is still in drive with no warning lights or sounds. I have tested and the vehicle can roll away. Complained to the toyota dealership and they said the service tech consulted with t…”
“My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Honda Crosstour — 13 recalls
The defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississip…
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are…
The defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-20…
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F…
The defect: American Honda Motor Co. (Honda) is recalling certain model year 2015 Crosstour 4 Cylinder vehicles manufactured October 1, 2014, to November 4, 2014, Crosstour V6 2WD vehicles manufactured September 30, 2014, to November 13, 2014, and Crosstour V6 4WD vehicles manufactured September 30, 2014, to N…
The risk: If the side curtain air bag does not properly inflate, it can affect the performance of the air bag in the event of a vehicle crash, increasing the risk of occupant injury.
The fix: Honda will notify owners, and dealers will replace the left and/or right side curtain air bags, free of charge. The recall begn January 30, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall i…
The defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississip…
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are…
Toyota Camry — 31 recalls
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Honda Crosstour or Toyota Camry in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Honda Crosstour vs Toyota Camry
- Honda Crosstour total complaints
- 138
- Toyota Camry total complaints
- 2,128
- Honda Crosstour total recalls
- 13
- Toyota Camry total recalls
- 31
- Honda Crosstour avg complaints/year
- 34.5
- Toyota Camry avg complaints/year
- 212.8
- More reliable overall
- Honda Crosstour
- Honda Crosstour top complaint area
- ELECTRICAL SYSTEM
- Toyota Camry top complaint area
- POWER TRAIN