FORD ZX2 Reliability by YearBest & worst years, problems & recalls — NHTSA data

THE AUTOMATIC TRANSMISSION, OR RELATED CRITICAL COMPONENT PARTS, ON THIS VEHICLE HAS FAILED. IT WAS TOWED TO AVIS FORD ABOUT TWO WEEKS AGO. THE SERVICE MANAGER, JOHN, WAS REQUESTED TO CONTACT THE MANUFACTURER'S REPRESENTATIVE TO REVIEW THE PROBLEM. DESPITE DAILY PROMISES OF A CALL FROM THE MANF. REP, NO CALL HAS BEEN RECEIVED, TOTALLY IGNORING OUR CONCERNS. A TRANSMISSION, OR RELATED CRITICAL COMPONENT PARTS, SHOULD NOT FAIL AFTER 64,000 MILES OF NORMAL USE. FORD MUST PAY ALL OR MOST OF THE REPAIR COSTS OF THIS FAILURE. THE MANF. REP MUST CALL IMMEDIATELY. THIS MESSAGE IS ALSO BEING SENT TO AVIS FORD, AND A COMPLAINT FILED WITH NHTSA. *TR

ON MY 2003 FORD WINDSTAR FUSES REPEATED BLOW AND ALSO THE THERE IS SOMETHING WRONG WITH THE IGNITION SWITCH EVERY TIME YOU HIT A BUMP ALL THE INTERIOR DOME LIGHTS COME ON AND SOME TIMES THEY JUST FLICKER OFF AND ON FOR NO REASON. THERE IS SOMETHING WRONG WITH THE WIRING IN MY VAN AND I HAVE HEARD THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. I HAVE DONE SOME RESEARCH AND FOUND THAT THERE ARE MANY OTHER PEOPLE WITH THIS SAME PROBLEM. I WOULD LIKE FOR THIS TO BE LOOKED INTO. *TR

COMPAINT IS ABOUT B.F. GOODRICH TIRES (LT 265/75R16) TIRES HAVE BEEN MAINTAINED PERFECTLY, ROTATED EVERY 7500 MILES. TOTAL TIRE MILEAGE ABOUT 61,XXX. WHILE DRIVING ON THE INTERSTATE AT 70 MPH, THE LEFT FRONT TIRE SEPARATED. I HAD SUBSTANTIAL DAMAGE TO MY VEHICLE COSTING OVER $2800.00, PLUS REPLACEMENT OF ALL TIRES DUE TO LACK O FAITH IN THE BF GOODRICH TIRES. THE BODY WORK/REPAIRS WILL BEGIN THIS WEEK. *TR

CRUISE CONTROL MALFUNCTIONED ON 2003 FORD EXPLORER AND FIXED AT A COST OF 1479.67 PAID BY THE OWNER (ANGELA MORGAN). VEHICLE REQUIRED SERVICING AS IT BEGAN STALLING WHILE IN TRAFFIC (ATLANTA). CRUISE CONTROL PROBLEMS CAUSED OTHER ELECTRONIC PROBLEMS. I WOULD LIKE A REFUND AS THIS CRUISE CONTROL PROBLEMS EXTEND BEYOND THE FORD 2002 MODELS; I HAVE A FORD EXPLORER 2003. PLEASE CONTACT ME ANGELA MORGAN *TR

FORD TAURUS 2003, WINDSHIELD WAS HIT WITH A STONE WHILE DRIVING ON HIGHWAY ON MAY 10, 2007, A CHIP WAS VISIBLE AND WITHIN A FEW DAYS BECAME A 12 INCH CRACK. HAD REPLACED AT A COST OF $197.34. *TR

I HAVE A 2003 FORD EXCURSION DIESEL TURBO 6.0 ENGINE. THE VEHICLE HAS BEEN TO THE DEALER AT LEAST 5 TIMES SINCE THE ABOVE DATE FOR A/C PROBLEMS & SHUTTING OFF ON ME. I HAVE REPLACED THE BATTERIES ON 4 OCCASIONS IN THE PAST 7 MONTHS. THEY HAVE FOUND ONE SHORT IN FEBRUARY & AFTER REPLACING THE BATTERIES AGAIN IN APRIL 2007 THE VEHICLE DIED ON ME. WHILE I AM DRIVING THE LIGHTS TURN OFF & I LOSE POWER. THEY ARE UNABLE TO FIND & CORRECT THE PROBLEM & I AM AFRAID TO DRIVE THE VEHICLE BECAUSE I HAVE TO PICK UP MY 4 CHILDREN AND FEEL I AM PUTTING THEM AT RISK FOR AN ACCIDENT.*AK

WE OWN A 2003 FORD EXPEDITION WITH A 5.4 L, V-8 TRITON ENGINE. WHILE DRIVING WE HEARD A LOUD BANG AND THEN IT SOUNDED LIKE THE ENGINE WAS BACK FIRING. WE SMELLED GAS AND A BURNING SMELL. WE HAD OUR EXPEDITION TOWED TO THE DEALER AND WERE INFORMED THAT SPARK PLUG #7 HAD BLOWN OUT OF THE HEAD, STRIPPING THE THREADS. THE DEALERSHIP INFORMED US THAT THE HEAD NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $3,500. WE HAD PREVIOUSLY TAKEN THIS EXPEDITION INTO FORD AT 72,723 MILES BECAUSE THE ENGINE LACKED POWER AND SURGED. WE WERE TOLD THAT SPARK PLUG #7 NEEDED TO BE REPLACED. THIS WAS PRIOR TO THE FORD'S RECOMMENDATION OF A TUNE UP TO BE DONE AT 100,000. THEY REPLACED SPARK PLUG #7 UNDER WARRANTY, BUT WE WERE CHARGED TO REPLACE THE OTHER SPARK PLUGS. THIS IS THE SAME SPARK PLUG THAT BLEW OUT AT 108,411 MILES. WE HAVE CONTACTED MANY MECHANICS TO SEE WHAT OTHER OPTIONS WERE AVAILABLE. WE ATTEMPTED TO HAVE OUR EXPEDITION REPAIRED BY PLACING A RECOMMENDED PERMANENT THREAD REPLACEMENT INSERT PUT INTO THE #7 CYLINDER; WHICH DID NOT FIX THE PROBLEM. WE HAVE BEEN INFORMED THAT THE VEHICLE HAS LOW COMPRESSION IN #7 CYLINDER AND NEEDS A NEW ENGINE AT AN ESTIMATED COST OF $6,000. THE MECHANIC SHOPS THAT WE CONTACTED HAVE INFORMED US THAT THIS IS A FREQUENT PROBLEM WITH THE ALUMINUM HEADS ON THE FORD EXPEDITION AND SOME OTHER FORD TRUCKS. A REVIEW OF THE COMPLAINTS FILED WITH NHTSA SHOWS THAT THIS IS A WIDE SPREAD PROBLEM WITH THE FORD ENGINES. WE ARE REQUESTING THAT A DEFECT INVESTIGATION BE COMPLETED AND THAT FORD BE HELD RESPONSIBLE FOR THE DEFECT IN THEIR FORD EXPEDITION ENGINES/HEADS. *JB

TL*THE CONTACT OWNS A 2003 FORD ESCORT. IN 2004, THE ABS LIGHT BEGAN ILLUMINATING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES. THE DEALER WAS NOT ABLE TO REPAIR THE FAILURE. THE CONTACT RECENTLY RECEIVED RECALL # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE DEALER PERFORMED THE REPAIR, HOWEVER, THE ABS LIGHT ILLUMINATED BEFORE SHE LEFT THE PARKING LOT. THE MANUFACTURER TOLD THE CONTACT TO TAKE THE VEHICLE TO ANOTHER FORD DEALER. THE CURRENT MILEAGE IS 49,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

NO ACCIDENT, EXPENSE REPAIR $1000.00 TO REAR DIFFERENTIAL OF 2003 FORD EXPLORER. 22,145 MILES. THIS HAS TO BE THE RESULTS OF FAULTY PARTS. *TR

MY 2003 FORD WINDSTAR'S TRANSMISSION JUST WENT OUT WITH ABSOLUTELY NO WARNING. IT ONLY HAS 65,000 MILES ON IT. I WAS GOING DOWN A VERY BUSY ROAD AND WHEN I PUSHED DOWN ON THE GAS, THE ENGINE REVVED UP. THANK GOD I WAS SOMEWHERE I COULD LET THE VAN COAST OFF THE ROAD BEING I HAD 4 SMALL CHILDREN IN THE VAN WITH ME. I HAVE HEARD THERE IS A PROBLEM WITH FORD'S TRANSMISSIONS. UNFORTUNATELY, WE HAVE HAD TO PAY FOR THE TRANSMISSION. I BELIEVE FORD OUGHT TO CORRECT THIS ISSUE PER THEIR OWN EXPENSE BEFORE SOMEONE GETS SERIOUSLY HURT BECAUSE THEIR VEHICLE JUST STOPS PULLING IN THE MIDDLE OF A BUSY ROAD. I WILL NEVER BUY A FORD AGAIN. *TR

ON FEBRUARY 2007 I WAS DRIVING THE EXPEDITION IN RUSH HOUR TRAFFICWHEN I NOTICED THAT CAR BEGAN TO FEEL VERY HEAVY. I ALSO NOTICED THAT THE SPEEDOMETER WAS GOING DOWN DESPITE FACT THAT I WAS PRESSING DOWN THE GAS PEDAL, AND SUDDENLY ALL OF THE ENGINE LIGHTS TURNED ON. I WAS ABLE TO PULL OVER AND START THE CAR WITH NO PROBLEM ,BUT 5 MINUTES LATER IT WILL DO THE SAME THING ALL OVER AGAIN. I TOOK THE CAR TO THE DEALER, AND EVER SINCE THEY ARE AWAITING FOR PARTS TO COME IN ,AND THEY HAVE BEEN ON NATIONAL BACKORDER. FORD D REFUSES TO GIVE ME EITHER A RENTAL OR A LOANER. FORD CONSUMER DEPARTMENT SUCKS.*AK

I WAS TURNING ON TO MY STREET WHEN I HEARD AVERY LOUD BANG AND MY CAR STOPPED IMMEDIATELY. AS I SAT THERE IN SHOCK IT APPEARED THAT MY CAR WAS TILTED DOWN ON THE LEFT SIDE. I GOT OUT OF MY CAR AND SURE ENOUGH IT WAS LEANING. THE BODY OF MY CAR WAS RESTING ON THE TOP OF THE TIRE. SINCE I COULDN'T DRIVE IT I CALLED A TOW TRUCK AND HAD IT TOWED TO A GARAGE TO BE LOOKED AT. AFTER MY CAR WAS INSPECTED FOR THE REASON FOR THE BANG I WAS TOLD THAT THE FRONT COIL SPRING WAS BROKEN IN TWO PLACES. ALSO, THE SWAY BAR WAS BROKEN AND THE FRONT STRUT MOUNT AND BEARING WERE BROKEN. WHAT COULD I DO BUT HAVE THE REPAIRS MADE. I HAD TWO NEW FRONT COIL SPRINGS PUT ON (I WASN'T TAKING ANY CHANCES WITH THE OTHER SPRING), A NEW SWAY BAR, A NEW STRUT MOUNT AND BEARING PUT ON AT A COST OF $444.64. I HAD JUST COME OFF OF THE HIGHWAY WHERE THE SPEED LIMIT IS 65 MPH. IF THE SPRING WOULD HAVE BROKEN THERE, I SHUDDER TO THINK WHAT THE OUTCOME WOULD HAVE BEEN. I STILL HAVE THE BROKEN SPRING. IT STILL HAS THE PROTECTIVE COATING ON IT. SO CORROSION COULD NOT HAVE BEEN A FACTOR. *NM

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED WITH THE ENGINE RUNNING, THE IDLE WAS ROUGH. THERE WAS ALSO A RUMBLING NOISE COMING FROM THE FRONT RIGHT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THAT THE VIBRATION WAS DUE TO THE WAY THE ENGINE MOUNTS AND BRACKETS WERE INSTALLED, AND THAT SOME VIBRATION WAS INHERENT TO THE DESIGN OF THE VEHICLE. THE CONSUMER ALSO STATED THERE WAS A CLICKING SOUND WHEN THE BRAKE PEDAL WAS APPLIED WHILE IN REVERSE. THE HEATER CORE WAS REPLACED DUE TO IT LEAKING. THE FRONT PADS WERE REPLACED. UPDATED 12/05/06. *JB