FORD Escape
Reliability, NHTSA Complaints & Recall History
10 model years analyzed (2017–2026). All data sourced directly from the NHTSA public complaints and recall database — the same data used by federal regulators.
Checking a specific FORD Escape? Run a VIN check for its exact history.
⭐ NHTSA NCAP Crash Test Ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
NCAP crash test ratings for this model are not yet loaded or this vehicle was not tested in the years analyzed. NHTSA tests a subset of new vehicles each year. Check nhtsa.gov/ratings directly for the latest results.
AI Interpretation
Medium ConfidenceAverageThe Ford Escape (2017–2026) has 71 NHTSA complaints, with the highest concentration in the 2024 model year. The most frequently reported components are the electrical system, forward collision avoidance, and lane departure systems. Crash-related complaints are minimal, at only 2.
- The electrical system accounts for the largest share of complaints (27).
- Forward collision avoidance and lane departure systems together account for 37 complaints.
- The 2024 model year has the highest number of complaints (71), while 2017–2019 have none.
- Electrical system issues are the most commonly reported.
- Forward collision avoidance system malfunctions are a recurring theme.
- Lane departure system problems appear frequently in complaints.
The 2024 model year has the highest complaint count (71), driven primarily by electrical system, forward collision avoidance, and lane departure issues.
The 2017, 2018, and 2019 model years have zero complaints, which may indicate fewer reported issues, though low sample size could be a factor.
- Inspect the electrical system, including battery and wiring, for any signs of trouble.
- Verify all open recalls at nhtsa.gov/recalls.
- Request service records for reported components like forward collision avoidance and lane departure systems.
- Have a mechanic inspect the vehicle before purchase, focusing on electronic systems.
🔔 NHTSA Safety Recalls
100 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
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Source: NHTSA Recalls Database. Data covers model years 2017–2026. Always run a VIN-specific check below for the most up-to-date open recall status.
🔧 Most-Reported Problem Areas
Based on component keywords extracted from all 71 NHTSA complaints.
📋 NHTSA Complaint Reports
71 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
Power lift get kept closing which caused injury to my son. Lift gate if there is obstruction anywhere it should stop and go back up. Well this kept closing hit my son in the head caused severely bruised nose, laceration on his head and a mild concussion.
Instrument screen went black. Was unable to power screen back on. Noted screen was hot to touch. After about 5 min screen powered back on by itself.
The contact owns a 2024 Ford Escape. The contact stated that the radio display turned off while driving and while the vehicle was idling. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention), and the vehicle was taken to the dealer for the recall repair; however, the dealer was unable to successfully perform the accessory protocol interface module (APIM) software update while receiving assistance from the manufacturer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer for assistance. The failure mileage was approximately 35,690.
The adaptive speed control is supposed to react to changes in speed limits. It also reacts to bridge capacity signs. This causes a sudden change in speed that the occupants and the following vehicle did not expect. In one location the speed limit is 50mph and there is a bridge with a 20 ton limit. The vehicle brakes to slow down to 20mph when passing the sign.
When I am stopped at a light or stop sign and go to pull into an intersection, halfway into the intersection the vehicle stalls and does not want to move. It has caused me to almost get into several car accidents and thankfully other vehicles have been able to brake before hitting me. It has been scary as I have had my daughter each time in the back seat and a few times it would have been on her side she sits that would have been hit. Myself or a passenger is going to seriously get injured with the vehicle doing this. I took it to the garage and they can find nothing wrong with it as there are no lights on or codes but as soon as I pulled off the lot it happened again and it does it daily.
The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
My vehicle has been stalling for several months. I have taken to the dealership multiple times and it is still not fixed. Since the last visit at the service department it has done this 5 times. Twice today. It has done this multiple times crossing the interstate.
I have had my car in the service department twice and continue to have the same issue. I am scheduled to have the car in the shop again on 2-19-26. For several months! After stopping and starting, my car stalls for a few seconds and then takes off. Yesterday, the car stalled while crossing the interstate and there was another vehicle behind me. I am terrified that the car is not going to restart and I will be trying to cross a road or I will be rear ended l.
The vehicle has a documented defect involving [System, e.g., the HVAC system] which has resulted in [Defect, e.g., chemical residue entering the cabin]. This issue has caused [Safety/Health Impact, e.g., respiratory distress for the occupants] while the vehicle is in operation. I have taken the vehicle to an authorized dealership, and the service department has confirmed the presence of the [Defect], but they have stated they have no established protocol to decontaminate or repair the issue. Despite the documented health risks and the dealership's inability to clean the residue, the manufacturer has instructed that the vehicle is safe to drive. I am filing this complaint because the vehicle remains an unresolved safety hazard to all occupants.
Air bag on the drivers side of the car A deer hit the drivers side and there was no airbag deployment, the restraints indicator Lamp warning light was on No No
The contact owns a 2024 Ford Escape. The contact stated that the front driver’s and front passenger’s side seat heaters failed to adjust the temperature once the heater maintained a high level. The contact had owned prior Ford vehicles that automatically lowered the seat temperature once a certain temperature was maintained for a while. The contact had to manually adjust the seat temperature to avoid a potential burn due to the prolonged seat temperature. The dealer nor the manufacturer had been notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Got a dash warning that car was over temperature or something to that effect and had to pull over on a two-lane highway(uphill). This was unsafe because I had to get over to the shoulder as soon as possible and avoid traffic. Vehicle is scheduled to be serviced at my ford dealer but have no outcome yet. I did later on check car with my OBD2 reader and saw a P1285 code which meant the cylinder head was over temperature. Upon further research it appears issue is known by ford and needs to be addressed by SSM 52219 which says head may have metal shavings in it and may need to be replaced.
The contact owns a 2024 Ford Escape. The contact stated that while starting the vehicle, the contact noticed that the infotainment system screen display was blank. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the computer processing unit needed to be replaced. The contact stated that the failure had occurred on two different occasions. The manufacturer was notified of the failure, and the contact was walked through the process of resetting the system. No further information was available. The approximate failure mileage was 28,000.
Following ongoing unresolved ADAS and Pre-Collision Assist failures that have required repeated service visits and manufacturer engineering involvement, my vehicle underwent a master modem/system reset while in dealership custody. After this reset, vehicle access, safety alert history, and diagnostic data were erased, preventing verification, monitoring, or reconstruction of safety-critical events. Safety Issue Description On or about December 11, 2025, while the vehicle remained in service for unresolved safety system failures, the dealership performed a master reset of the vehicle’s modem/telemetry system. Immediately afterward: •My FordPass access was removed •All historical vehicle alerts and safety warnings were erased •No active alerts are displayed, despite documented prior ADAS failures •The vehicle now shows no alert history, no mileage data, and no retrievable safety logs •The vehicle appears as a new/uninitialized vehicle in the FordPass system This reset occurred without resolving the underlying safety defect and while engineering had previously indicated no fix was available. Systems Affected The loss of telemetry, alert history, and diagnostic logging impacts multiple Advanced Driver Assistance Systems (ADAS), including but not limited to: •Forward Collision Warning •Automatic Emergency Braking •Lane Departure Warning •Lane Keeping Assistance •Blind Spot Warning •Rear Cross-Traffic Warning These systems rely on integrated camera, sensor, and software data that can no longer be verified, reviewed, or audited. Why This Is a Safety Concern The master reset eliminated evidence of prior safety warnings and failures, impairing: •Driver awareness of active or recurring safety conditions •Manufacturer and regulator ability to diagnose or confirm defect behavior •Event reconstruction in the event of a collision or near-miss •Oversight of whether safety systems are functioning as designed
The safety-critical driver-assistance systems on my 2024 Ford Escape have remained in a failed state since March 2025. The Blind Spot Detection (BLIS), Cross-Traffic Alert, Park Aid, Pre-Collision Assist, and Front Camera systems all display warnings and do not function reliably. The vehicle has now been in the dealership for over 62 cumulative days for this safety defect, including 38+ continuous days on the current repair order. Ford engineering has taken control of the case and has stated there is no fix available and no estimated timeline for repair. A major electronic module was replaced under engineering direction in November, but the same safety-system faults continue. The vehicle’s alert history and FordPass data have remained frozen and non-updating for months, indicating a continued system-level electronic failure. The vehicle is still at the Ford dealership under engineering control with no repair available, which confirms the defect is ongoing, unresolved, and unrepairable at this time. These persistent failures impact multiple crash-avoidance systems and create a significant safety risk during lane changes, cross-traffic backing, parking maneuvers, and forward-collision situations. I request NHTSA review this as a potential defect trend involving the 2024 Ford Escape driver-assistance systems.
My issue is with the volume of the turn signal. when you are driving you cannot hear it.On the highway you have no idea that it is on. I almost was in an accident when I was unaware it was on and someone pulled out in front of me Talked with the dealer that stated all 2024 Escapes are they way. It is very unsafe
Upon exiting a shopping center parking lot, I turned right onto a street which led up to a 1-lane construction site. I was travelling approximately 15 miles per hour, and drove approximately 50 feet when the car suddenly stalled. No fuel response to gas pedal. It still had momentum, and I was able to steer into a safe side spot. I sat there stunned. The car was still in drive gear. I put it into park and turned the car off. After another 1 or 2 minutes, I turned the car on again, and was able to drive it home another 2 miles. I did not have to drive through the construction zone. Had I been in the one lane construction, I could have been rear-ended because a stopped car would not have been expected by drivers behind me. It could have caused severe injury or even death to myself and/or driver coming behind me. This happened on Monday, Nov. 24, 2025, at about 2:30 pm. BTW, this is a hybrid vehicle. That option was not given when starting this account
Our vehicle has its 4th 12 volt battery since we purchased the car in March, 2024. The first indication that battery is defaulting is the interior lights do not light when driver or passenger door is opened. The 4th battery was installed on Oct. 7, 2025, after car sat for 3 1/2 days in airport parking lot and battery was dead upon our arrival. I believe our safety is at risk when interior lights do not light when entering car at night, because driver remains on street trying to acclimate to no light in car, making driver vulnerable to being hit by traffic not seeing driver. Also, requiring a jump start to the car causes risk to health, having to wait for assistance. Our car interior is black, making problem even worse. The Ford dealers we have used to replace the batteries are aware. Boshears Ford in Marshall, MI, and Lakeview Ford, Battle Creek, MI
There is no low fuel light on the dash. I just found this out because it is the first time I ran the gas that low. Brakes- When braking the transmission jumps. It makes the car hop. These are both safety concerns because you won’t know you have low fuel unless you shut the car off and turn it back on. With the brakes, no component should be making a car jump when you hit the brakes
The 2024 Ford Escape continues failing to record safety events. Alert history and messages sections are NOT updating after warnings . Because the alert-history system is failing, the vehicle does not store warnings. This prevents accurate diagnosis and hides safety-critical failures. ADAS systems are unreliable, making lane changes, reversing, and merging unsafe. Ford dealership and engineering hotline have been working on the vehicle since Nov 3 and have repeatedly reproduced ADAS failures. Safety alerts have continued since March 2025. Ford engineers and dealership technicians have inspected the vehicle multiple times, including the current visit (Nov 3–present). Engineering hotline continues to escalate. ADAS warnings have appeared since March 24, 2025. Today’s event shows that the Alert History and Messages features STILL do not log warnings even after repairs. “Following multiple failed repairs and an IPMA module replacement, the 2024 Ford Escape still fails to record critical safety alerts. As of today, the Alert History shows only a single old entry and does not log new ADAS warnings. The Messages section also shows numerous unread messages but does not display new alert data. This confirms the ADAS system and data-logging subsystem are still malfunctioning after weeks in the dealership and engineering involvement.”
Showing 20 of 71 total NHTSA complaints. Source: NHTSA Complaints Database
Check a Specific FORD Escape
This page shows fleet averages across all 10 model years. Enter a VIN to see the exact accident history, odometer records, title brands, and open recall status for a specific car.
📖 Understanding This Data
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The FORD Escape has 71 complaints on record across 10 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The FORD Escape has 100 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 2 of the FORD Escape's 71 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.
How Is the AI Rating Calculated?
The AI reliability rating (Average) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. The rating provides a plain-English summary for buyers who want a quick verdict without parsing raw numbers. It is one input in your buying decision — always verify with a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all FORD Escape vehicles on the road — not any specific car. Two FORD Escape vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The FORD Escape has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.