Severe Issues

2020 FORD EXPLORER Problems

Real NHTSA owner complaints for the 2020 Ford Explorer. This model year has 1,109 NHTSA complaints — top issue: Transmission / Drivetrain.

1,109
Complaints
33
Crashes
10
Fires
36
Injuries
Deaths
31
Recalls

Before you buy — check the actual VIN

This page shows the model year's reputation. The VIN tells you about the specific car — accidents, title issues, odometer rollbacks, and open recalls.

Worst 2020 Ford Explorer Problems

Top 3 most-reported issues with average mileage at failure.

#1
424
complaints

Transmission / Drivetrain

Crash-related:6
Injuries:2
#2
189
complaints

Uncategorized Issues

Crash-related:7
Fires:4
Injuries:13
#3
173
complaints

Electrical Faults

Crash-related:3
Fires:4
Injuries:2

Considering a 2020 Ford Explorer?

This page shows the model year's reputation. The VIN tells you about this specific car — accidents, title issues, odometer fraud. Full report just $4.99 (vs. Carfax $44.99).

All Problems by Category

Every NHTSA complaint category for the 2020 Ford Explorer. A single complaint may appear in multiple categories.

ComponentComplaintsCrashesFiresAvg MileageVolume
Transmission / Drivetrain4246
Uncategorized Issues18974
Electrical Faults17334
Engine Problems12724
Back Over Prevention1038
Brake System794
Forward Collision Avoidance: AEB656
Visibility/Wiper491
Headlight/Taillight Failures4821
Structural Problems4111
Fuel/Propulsion System3811
Seat-Related Issues341
Suspension Failures32
Unintended Acceleration28
Steering Defects241
Lane Departure191
Seat Belt Issues16
Wheel Issues12
Visibility111
Door Lock Issues7
Electronic Stability Control (Esc)5
Airbag Malfunctions31
Parking-Brake Issues2
Fuel System2
Gasoline2
Tire Issues2
Equipment2
Air2
Hydraulic11
Firerelated11

Source: NHTSA Complaints Database. Complaint counts may exceed total complaints because one report can span multiple categories.

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2020 Ford Explorer. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

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Showing 400 most recent complaints of 1,109 total. View all on NHTSA ↗

Transmission / DrivetrainApr 27, 2026

this vehicle has sustained a complete transmission failure at 117,000 miles. There are known issues with this 10 speed transmission that the automaker needs to own to and address. This poses a safety risk when traveling and there were no apparent signals of anything prior to t…

Structural ProblemsApr 23, 2026

The A-pillar trim on the driver's side is pulling away from the body of the car. The previous generation of this vehicle had the same issue and has had a recall. The trim can fly off while driving causing damage to other cars and accidents. The dealership body shop inspected t…

Transmission / DrivetrainApr 23, 2026

The failure involves the automatic transmission system (10-speed 10R60) in my Ford Explorer 2020. The issue appears to be internal, affecting clutch packs and/or internal components (spring-related failure was initially noted by the dealership).Yes, the vehicle and transmission a…

Parking-Brake IssuesApr 20, 2026

The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. While attempting to accelerate, the vehicle failed to respond as needed. The contact stated that after pulling over, an unknown warning light i…

Transmission / DrivetrainApr 18, 2026

I was driving the vehicle through a neighborhood and there was a clunk noise and it sounded like my brakes were metal on metal. I stopped to ensure my brakes were okay. Then I continued to drive home when there was a louder clunk and the reared on my vehicle locked up and the car…

Electrical FaultsApr 17, 2026

The contact owns a 2020 Ford Explorer. The contact stated that while driving approximately 65 MPH, the vehicle lost automotive power and stalled. The contact stated that there was an abnormal whining sound coming from the vehicle prior to the vehicle stalling. The vehicle was sto…

Transmission / DrivetrainApr 17, 2026

I am filing a safety complaint regarding my 2020 Ford Explorer (2.3L engine) experiencing a transmission-related failure. At approximately 112,000 miles, the vehicle began exhibiting a dangerous failure pattern. While braking, a loud mechanical noise occurs, followed by hesitati…

Transmission / DrivetrainApr 16, 2026

Vehicle stuck in park. But will go in gear but just won’t move.

Airbag MalfunctionsApr 15, 2026

On my 2020 Explorer ST, the plastic backing on the front seats is popping off and exposing the seats airbags. My dealer said ONE replacement backing would be $1400 to replace. In a facebook group I am in, multiple people have complained on the 2020 ST that theirs has done the sam…

Engine ProblemsApr 15, 2026

My vehicle is experiencing manufacturers defect identical to Ford program 21B35, yet Ford tells me my VIN is not covered under this program. Manufacturer defect includes car converter welds breaking, causing exhaust fumes to enter the cabin. This is a serious safety concern.

Uncategorized IssuesApr 14, 2026

Sunscreen failure on panoramic roof. At approximately 55,000 miles on car the sunscreen stopped going back in correctly, with very little use. Now it falls down into the backseat and blocks the view of the rear window of the car if opened. It’s a huge safety risk and now I can’t …

Transmission / DrivetrainApr 14, 2026

front end axle actuator failing and causing all safety systems to turn off, loss of power and can lead to seized up front end

Suspension FailuresApr 14, 2026

Vehicle suffered a catastrophic drivetrain lock-up while traveling at approximately 25 mph. The rear wheels physically halted, creating an immediate loss of control and safety hazard. Upon inspection, the Rear Drive Unit (RDU) was found to have a failed pinion bearing/internal ge…

Electrical FaultsApr 13, 2026

Three alerts appeared on my dash after starting my car. These alerts are “Pre-Collision Assist Not Available,” “Service AdvanceTrac,” and “4WD Fault Service Required.” This has been an ongoing issue with this vehicle which directly affects the safety of drivers. After discussing …

Transmission / DrivetrainApr 10, 2026

On Tuesday April 7 as I was driving to work, as I was stepping on the break to pull into the parking lot and when the car hit 25 mph it jerked forward.; this was the first time I’ve ever experienced this so I didn’t think much of it. When I was leaving work that evening pulling o…

Uncategorized IssuesApr 9, 2026

Scenic sunroof shade has drooped and sagged down impeding my visibility in the rear view mirror to check traffic while backing out and seeing my grandchildren in their car seats

Headlight/Taillight FailuresApr 6, 2026

The driver side headlight low beam will not work. Dealership said 1700 labor to replace. I have looked into this and several other ford explorer platinum owners have same issue.

Transmission / DrivetrainApr 6, 2026

Thank you for your time reviewing my complaint. I've answered each of your bullet points below. - the transmission is hard shifting in low gears however no warning/no dashboard lights to indicate issue. The vehicle is available for inspection upon request. - I use my car for wo…

Visibility/WiperApr 1, 2026

I had a really disappointing experience at Delta Sonic Car Wash in [XXX] and feel like other customers should be aware. During my visit, an employee used a pressure washer on my windshield before I entered the wash. This caused small debris to stick to the glass, and instead of…

Visibility/WiperMar 31, 2026

Sunroof liner is sagging, blocking rear vision. Currently unable to use sunroof unless I pay 4k for repairs.

Page 1 of 20

Source: NHTSA Complaints Database. Real owner reports for the 2020 Ford Explorer.

Recalls for 2020 Ford Explorer

31 campaigns

NHTSA recall campaigns for the 2020 Ford Explorer. Recalls are free to fix at any authorized dealer. Run a VIN check below to see if your specific vehicle has open recalls.

19V859000Apr 12, 2019
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

20V788000Invalid Date
ENGINE

21V154000Oct 3, 2021
SUSPENSION:REAR

21V735000Invalid Date
BACK OVER PREVENTION:SOFTWARE

20V549000Oct 9, 2020
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

20V693000Oct 11, 2020
POWER TRAIN:DRIVELINE:DRIVESHAFT

20V575000Invalid Date
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

20V730000Invalid Date
FUEL SYSTEM, GASOLINE:STORAGE

20V497000Invalid Date
AIR BAGS:CRITICAL FASTENERS

19V633000Invalid Date
SEATS:FRONT ASSEMBLY:RECLINER

19V687000Invalid Date
ELECTRICAL SYSTEM:WIRING

19V575000May 8, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

23V022000Invalid Date
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

23V069000Oct 2, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

23V199000Invalid Date
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

23V305000Invalid Date
BACK OVER PREVENTION:DISPLAY FUNCTION

23V342000Dec 5, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

23V626000Aug 9, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

23V675000Jun 10, 2023
POWER TRAIN:DRIVELINE:DRIVESHAFT

24V188000Aug 3, 2024
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

24V598000Oct 8, 2024
ENGINE

24V852000Aug 11, 2024
EQUIPMENT:OTHER:LABELS

25V093000Invalid Date
SEAT BELTS

25V159000Invalid Date
BACK OVER PREVENTION:SOFTWARE

25V166000Invalid Date
POWER TRAIN:DRIVELINE:DRIVESHAFT

25V393000Invalid Date
SEATS:MID/REAR ASSEMBLY

25V442000Invalid Date
BACK OVER PREVENTION:SOFTWARE

25V685000Oct 10, 2025
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

26V117000Mar 3, 2026
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

26V123000Mar 3, 2026
BACK OVER PREVENTION:SOFTWARE

26V159000Invalid Date
SEAT BELTS

2020 Ford Explorer — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2020 Ford Explorer reliable?

Severe Issues. The 2020 Ford Explorer has 1,109 NHTSA owner complaints, 33 crash-related, and 31 recall campaigns. The most reported issue is Transmission / Drivetrain (424 complaints). Source: NHTSA via VinSpector AI.

What are the most common problems with the 2020 Ford Explorer?

#1: Transmission / Drivetrain (424 complaints). #2: Uncategorized Issues (189 complaints). #3: Electrical Faults (173 complaints)

At what mileage do problems start on the 2020 Ford Explorer?

Mileage data is not available or insufficient for this model year.

How safe is the 2020 Ford Explorer?

The 2020 Ford Explorer has 33 crash-related complaints and 10 fire reports out of 1,109 total NHTSA complaints. 36 injuries were reported. For NCAP lab crash test star ratings, visit nhtsa.gov/ratings.

Does the 2020 Ford Explorer have any recalls?

Yes — 31 NHTSA recall campaigns affect the 2020 Ford Explorer. The largest issue: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.

Should I buy a 2020 Ford Explorer?

The 2020 Ford Explorer has severe issues — review the top problems before buying. Pay particular attention to Transmission / Drivetrain issues. Always run a VIN check on the specific car you're considering to check for accident history, open recalls, and title brands.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinSpector AI.

Wider context: See the full Ford Explorer reliability report with year-by-year comparison.

Check Your Specific 2020 Ford Explorer

Real owner complaints tell you about the model. The VIN tells you about your specific car — accidents, title issues, odometer fraud. Full report just $4.99.