2020 Dodge Journey Problems
Used DODGE JOURNEY shoppers should review this model-year complaint and recall record before making an offer. Based on 60 real NHTSA owner complaints, with Uncategorized Issues the most reported area.
Before you buy
This 2020 Dodge Journey has 60 NHTSA complaints — top issue: Uncategorized Issues.
A model-year pattern isn't the car in front of you. Check this exact VIN for accidents, open recalls, odometer rollback, and salvage titles.
Free preview · Full report from $12.95.
2020 Dodge Journey Fuel Economy
✓ EPA Official DataEPA official fuel economy rating for the 2020 Dodge Journey.
Source: EPA FuelEconomy.gov. Figures reflect EPA lab testing; real-world results vary by driving style, load, and conditions.
2020 Dodge Journey Safety Ratings
NHTSA 5-Star ProgramOfficial crash test results from the NHTSA 5-Star Safety Ratings program. Stars reflect government-conducted tests; higher is safer.
Overall
18.5% rollover risk
Frontal Crash
Side Crash
Rollover
18.5% probability
Source: NHTSA 5-Star Safety Ratings. Ratings are based on government crash tests and may not reflect all trim levels.
Based on NHTSA complaint data, the 2020 Dodge Journey has 60 owner complaints, 1 crash-related complaints, and 1 recall campaign on record. The most frequently reported component is Uncategorized Issues. NHTSA reliability signal: Notable Issues.
- Make
- Dodge
- Model
- Journey
- Model year
- 2020
- NHTSA owner complaints
- 60
- Crash-related complaints
- 1
- Safety recall campaigns
- 1
- Top reported component
- Uncategorized Issues
- Reliability signal
- Notable Issues
- EPA MPG combined
- 21
- EPA MPG city / highway
- 19 / 25
- Fuel type
- Regular Gasoline
- NHTSA overall safety rating
- 4/5 stars
- NHTSA frontal crash rating
- 4/5 stars
- NHTSA side crash rating
- 5/5 stars
- NHTSA rollover rating
- 4/5 stars
- Electronic stability control
- Standard
Common problems
Most common 2020 Dodge Journey problems
Top owner-reported complaint areas and where they often appear.
Uncategorized Issues
Electrical Faults
Back Over Prevention
Complaint patterns center on Uncategorized Issues, Electrical Faults, Back Over Prevention. Use these as a pre-purchase inspection guide, then verify recall and damage history on the specific VIN.
Buyer verdict
Should you buy a used 2020 Dodge Journey?
This DODGE JOURNEY year shows a meaningful number of reported issues, so buyers should only proceed after a careful records review and inspection.
Model-year complaint trends can reveal recurring trouble spots before you spend money on inspections, financing, or repairs.
May Suit
This year may suit buyers who prioritize complete maintenance records and pass a pre-purchase inspection.
May Want to Avoid
Buyers who want a lower-risk ownership profile may prefer comparing nearby model years before committing.
Pre-purchase
What to check before buying a used 2020 Dodge Journey
Inspection Focus
- Inspect the most frequently reported complaint components on this model year
- Confirm recall repairs were completed and documented
- Check for accident damage, title brands, and mileage inconsistencies on the exact VIN
Before You Close the Deal
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Check the exact car
Shortlist with model-year data. Decide with the exact VIN.
Before buying a used 2020 Dodge Journey, run a VIN history report to verify accidents, title brands, odometer records, theft checks, and open recalls for the exact vehicle.
AI verdict
What the complaint data suggests
Editorial interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology
The DODGE JOURNEY has 60 NHTSA complaints and 1 recalls on record. 1 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
Recall context: 1 recall campaign are on record, so recall completion status should be confirmed on the exact VIN before purchase.
- 60 total complaints filed with NHTSA
- 1 federal recall campaign
- 1 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Full breakdown
All 2020 Dodge Journey complaints by category
Every owner-reported complaint category filed with NHTSA for the 2020 Dodge Journey. Use this as a pre-purchase inspection checklist.
| Component | Complaints | Crashes | Fires | Avg Mileage | Volume |
|---|---|---|---|---|---|
| Uncategorized Issues | 19 | — | — | — | |
| Electrical Faults | 17 | — | 1 | — | |
| Back Over Prevention | 11 | — | — | — | |
| Engine Problems | 9 | — | — | — | |
| Headlight/Taillight Failures | 5 | — | — | — | |
| Brake System | 4 | 1 | — | — | |
| Visibility/Wiper | 3 | — | — | — | |
| Transmission / Drivetrain | 3 | — | — | — | |
| Steering Defects | 3 | — | — | — | |
| Unintended Acceleration | 2 | — | — | — | |
| Airbag Malfunctions | 2 | 1 | — | — | |
| Seat Belt Issues | 2 | — | — | — | |
| Tire Issues | 2 | — | — | — | |
| Hydraulic | 1 | — | — | — | |
| Forward Collision Avoidance: AEB | 1 | — | — | — | |
| Lane Departure | 1 | — | — | — | |
| Suspension Failures | 1 | — | — | — |
Source: NHTSA Complaints Database. Complaint counts may exceed total complaints because one report can span multiple categories.
In their words
Real owner complaints
Read what owners actually reported to NHTSA for the 2020 Dodge Journey. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.
The contact owns a 2020 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be…
The contact owns a 2020 Dodge Journey. The contact stated that while in reverse(R), the rearview camera would display an upside image. The contact stated that she had purchased a replacement camera and was given an estimate for the labor. The contact then received notification of…
Back-up camera was recalled August 25, 2025. Not repaired yet and no information from Manufacturer, Chrysler Corp. The screen shows black and streaks, sometimes reflects upside down images. I have the 2020 Dodge Journey and it is difficult to see when backing.
Backup camera has been recalled several months ago but no remedy has been made yet. I’ve also noticed when I turn on the wipers my screens including the dash and entertainment go dark and barely visible.
Received notice of recall last year in the mail TWICE and parts are still not available at any local dealer to get fixed. We have dealt with this issue for over 2 years now with no solution
If you turn the air or heat off it turns itself back on. Sometimes none of the botton on the dash responds to any command including turning the radio air or anything off or on.
Backup camera recalled August 2025, noticed received in the mail however when attempted to fix it he camera I was told they are waiting to get parts in stock. It has now been several months and they still do not have parts to repair the recall. I have had multiple instances where…
The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera had started failing. The contact stated that occasionally the image was inverted or the image rolled. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). …
The contact owns a 2020 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time …
The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera image was upside down or blank while displayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The dealer w…
The car door locks fail to lock/unlock. Outside, it has been intermittent, meaning at times, my key fob will unlock/lock the doors but at times will it work. I tried to lock my car after parking and the car buttons wouldn’t work and the car horn just beeped when I tried to use th…
Left speaker drivers seat goes in and out with sound. Radio glitches volume goes up and down randomly. Open door alarm sounds randomly. Blue tooth does not work. Sinus x does not work. Back up camera flipped upside down and beeps all the time when in reverse.
My electrical shorts out, radio goes in and out and the ac/heat turns on and off! When I choose to turn off it will turn back on! When driving at night driving on paved road you can see the lights dim and brighten it has gotten worse since I got the car in 2024
I am filing this complaint to report a repeated safety-related defect involving the engine thermostat in my 2020 Dodge Journey and to formally request an investigation by the NHTSA Office of Defects Investigation (ODI). The thermostat in this vehicle has failed twice, despite be…
The contact stated that their father owned a 2020 Dodge Journey. The contact stated that while driving at 10 MPH, the vehicle began making an abnormal noise. The Electronic Throttle Control (ETC) system warning light was illuminated. The contact began to head back home when anoth…
Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car, on …
The contact owns a 2020 Dodge Journey. The contact stated that while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light illuminated after the vehicle stalled. The contact pulled over to the side of the r…
The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and then lost motive power, with the check engine warning light illuminated after the loss of power. The vehicle was towed to the dealer, where it was not d…
When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volum…
I got my dodge journey 2020@Tiffin Auto Mart year 2023 opportunity my Rearview camera shown upside-down. Appreciated your attention. Thanks!
Source: NHTSA Complaints Database. Real owner reports for the 2020 Dodge Journey.
Safety recalls
2020 Dodge Journey recalls
1 campaignNHTSA recall campaigns for the 2020 Dodge Journey. 1 recall campaign are on record, so recall completion status should be confirmed on the exact VIN before purchase. Recalls are free to fix at authorized dealers, but completion status must be verified on the exact VIN.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Research more
Keep researching before you buy
Compare brands and categories, then check the exact car's history by VIN.
Questions
2020 Dodge Journey buying FAQ
Buyer-focused answers based on real NHTSA complaint and recall data for this model year.
Is the 2020 Dodge Journey reliable?▾
Notable Issues. NHTSA currently shows 60 owner complaints, 1 crash-related complaints, and 1 recall campaign for this model year. This DODGE JOURNEY year shows a meaningful number of reported issues, so buyers should only proceed after a careful records review and inspection. Treat this as a model-year signal, then verify the exact vehicle's condition and history before purchase.
What are the most common problems with the 2020 Dodge Journey?▾
#1: Uncategorized Issues (19 complaints). #2: Electrical Faults (17 complaints). #3: Back Over Prevention (11 complaints)
At what mileage do problems start on the 2020 Dodge Journey?▾
Mileage data is not available or insufficient for this model year.
How safe is the 2020 Dodge Journey?▾
Complaint data is not the same as crash-test scoring, but it does highlight possible risk patterns. For the 2020 Dodge Journey, NHTSA complaints include 1 crash-related reports and 1 fire reports out of 60 total complaints. 1 injury reports are also on file. For controlled crash-test ratings, check nhtsa.gov/ratings.
Does the 2020 Dodge Journey have any recalls?▾
Yes. 1 NHTSA recall campaign affect the 2020 Dodge Journey. A major recall area is BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 1 recall campaign are on record, so recall completion status should be confirmed on the exact VIN before purchase. Always verify open recalls by VIN because completion status varies by vehicle.
Should I buy a 2020 Dodge Journey?▾
This DODGE JOURNEY year shows a meaningful number of reported issues, so buyers should only proceed after a careful records review and inspection. Model-year complaint trends can reveal recurring trouble spots before you spend money on inspections, financing, or repairs. Pay extra attention to Uncategorized Issues during inspection. Before committing, run a VIN history report to verify accidents, title brands, odometer records, and recall completion for the exact car.
Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinSpector AI.
Wider context: See the full Dodge Journey reliability report with year-by-year comparison.
Owner Reliability Rating
Rate the 2020 Dodge Journey based on your ownership experience.
Add your rating:
Ratings are based on owner experience and are separate from NHTSA data shown above.
Before you buy
Check the exact vehicle history before you buy
Model-year complaints and recalls reveal patterns. A VIN report confirms whether the exact car has accident history, title brands, mileage issues, or open recalls.