AUDI A5 Reliability by YearBest & worst years, problems & recalls — NHTSA data

The water pump failed on my vehicle. Initially reported 2/2025 at Authorized Audi Service Center. They claimed it was normal for coolant to dip. Audi USA Confirmed I have a settlement class vehicle in 03/2025. Mentioned an 80K Mileage limit. (Car only had 69K miles at the time) When the issue persisted I reached out for repair in accordance to Water Pump Settlement. McKenna Audi Service center initially stated the extended warranty expired 05/2025, and mentioned an 8 Year Limit (8/80K whichever comes first) 9/3 Reached out to Audi USA again and they initially provided an approval. Instructed to take to authorized service center for official diagnosis. 9/5 Audi USA recanted approval 2 days later. Instructed to Call Settlement Administrator. SA stated this is fully Audi responsibly warranty does not expire until 9/2025 unable to assist. Spoke to supervisor at Audi USA who stated extended warranty did not expire until 09/26/2025 09/08 Audi Beverly Hills confirmed water pump malfunction. Sent invoice to supervisor at Audi USA. $2338.25 Supervisor informed me later that warranty is expired after all. Stated a regional manager would look at it but no guarantees. At this point I have spent $350 for a diagnosis I did not need to satisfy the demands of the Audi warranty that is now being denied.

The vehicle has 36000 miles on it and the oil cooler has failed. The car is meticulously maintained. This failure compromises the ability for the engine to cool properly. Because of the failure, coolant is then forced into the engine oil potentially destroying the engine. Engine replacements are 10,000 for these types of cars. Audi is aware of this issue and should repair all vehicles with this known issue

Engine shuts off occasionally whilst cornering at very low speed. No warning. Been happening for several years.

SAFETY RECALL 19N4 (NHTSA 18V229) WAS ISSUED IN JUNE 2018. ATTACHED NOTICE INDICATES THAT VEHICLE SHOULD BE PARKED OUTDOORS AS A PRECAUTION, TO AVOID A FIRE CAUSED BY A SHORT CIRCUIT WITHIN THE ELECTRIC COOLANT PUMP. RECALL REPAIRS ARE NOT ANTICIPATED UNTIL LATE 2018. I DO NOT WANT TO WAIT 4 MONTHS TO GET A REPAIR SINCE THIS IS AN OBVIOUS SAFETY ISSUE. I TALKED TO MY LOCAL SERVICE PERSON AT AUDI DANVERS, MA WHO CONFIRMED THE RECALL REPAIR IS NOT YET AVAILABLE. I ALSO EMAILED AUDI USA BUT HAVE NOT RECEIVED A RESPONSE. WHAT CAN I DO TO GET THIS RECTIFIED?

I PURCHASED THIS VECHILED 10 MONTHS AGO. AT 800 MILES, THE ENGINE LIGHT CAME ON. THE CRANKSHAFT, THROTTLE BODY AND CAM ADJUSTER WERE ALL REPORTED TO AUDI USA AND REPAIRED OR REPLACED. I WAS INFORMED BY THE DEALER THEY WANTED TO REPLACE THE ENGINE. AUDI USA IS SAYING IT WAS ONLY A BRACKET. THE CAR STILL PAUSES AND JERKS WHEN ACCELERATING, AND HAS AN ANNOYINGLY LOUD VIBRATION. I AM NOT CONFIDENT IN THE AUDI BRAND ANYMORE, AND AFTER 10 PREVIOUSLY OWNED AUDI - I AM MOVING ON TO THEIR GERMAN COMPETITOR.

I drive an 2019 Audi A5 and there is a terrible Auto start/stop malfunction and cruise control malfunction that has made this car unsafe to drive. The Auto start is featured on the A5 to "save gas," but however malfunctions and cuts off while driving or coming to a stop. Tonight on 1/21/2025 at 1:44 am it did just that. While sitting at the light it stalled out, manually crank it up attempt to get thru the light and it cuts off leaving my son and I stranded dead center of the intersection leaving the two of us sitting ducks. I look and there is traffic coming and we were nearly taken out by an oncoming vehicle after my 5th attempt to start up the car before finally pulling off. Prior I was alone in traffic where the auto stop again malfunctioned, cut off, and caused me to roll backwards almost hitting a vehicle behind me. The cruise control also malfunctions at random. This vehicle has become not only a high risk but a danger to operate on any highway at this point and I've only had it 2 years. It is an extremely beautiful car, but is not worth my life, my son's, or anyone else sitting in the car.

The contact owns a 2019 Audi A5. The contact stated while starting the vehicle and shifting into reverse(R), the message "SOS System Deactivated" was displayed, and the rearview camera became inoperable. The contact shifted to park(P) and shifted back to reverse(R); however, the failure persisted. The contact stated upon restarting the vehicle and shifting to reverse(R), the rearview camera became operable, but the message "SOS System Deactivated" was displayed. Additionally, the contact stated that while his wife was at a complete stop two weeks later, the Audi pre-sense warning light illuminated, and an alarm sounded. The windows rolled up independently, and the front driver's side seat belt tightened around the waist of the contact's wife. The contact stated that the seat belt untightened, and his wife was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 25,000.

Hello, I was driving down highway at 55mph when my Electric Power steering Failed suddenly. I almost crashed to the barrier as I was in the passing lane. My steering failure message popped up on my instrument cluster and steering wheel became stiff. I had my mom and niece in the vehicle with me. This vehicle could had hurt all three of us. It is difficult to turn the steering wheel now. Failure message is still active.

The contact owns a 2019 Audi A5. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Audi A5. The contact stated while the vehicle was parked with the engine running, all four doors of the vehicle locked independently while she was outside of the vehicle and in possession of the keys. The contact was unable to unlock the door of the vehicle using the key fob or the keys manually. There was no warning light illuminated. The contact’s son who was occupying the vehicle assisted her in unlocking the doors. The contact stated that the failure reoccurred while her two-year-old daughter was in the car seat on the rear passenger’s side. The contact was unable to unlock the door of the vehicle using the key fob or the keys manually. The contact was finally able to unlock the vehicle with the assistance of the fire department. Additionally, the contact stated that the child safety lock of the vehicle was manual and would unlock inadvertently while driving, which made it possible for her daughter to open the door. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

The contact owns a 2019 Audi A5. The contact stated that while driving approximately 50 MPH, the "Steering Malfunction" message displayed on the instrument panel and continued flashing. Moments later the steering wheel was extremely difficult to turn in either direction. The vehicle was later towed to the local dealer who discovered that the power steering module was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 17,000.

On three different occasions, I have experienced automatic emergency braking of the car which, rather than keeping me safe, placed me in a very dangerous situation. Each time, I was in a controlled intersection on a green light and in the left turn lane, with oncoming traffic also having a green light. When it was amply safe to make the left turn, with oncoming traffic at a safe distance from the intersection, I began my left turn. Just as my car was turning in front of that oncoming traffic, and just as I needed to proceed safely and promptly through the intersection, the Pre-Sense system jammed on the brakes, stopping my car in the path of oncoming traffic. In the time it took to get over the shock of that happening and finish the turn, and if the oncoming traffic had not been paying attention, serious accidents could have resulted. Please note that all three of these incidents occurred with the Pre-Sense system set at its least sensitive position. I have since turned the system off completely. I have not contacted the dealer or the manufacturer.

WATER IS COLLECTING IN THE REAR PASSENGER DOOR WELL OR THE DOOR SILL. WATER SLOSHING IS HEARD WHEN BRAKING OR ACCELERATING FROM STOP. PROBLEM IS MORE SEVERE AFTER RAINS OR CAR WASHES.