Before you buy
This 2020 Audi A5 has 60 NHTSA complaints — top issue: Electrical Faults.
A model-year pattern isn't the car in front of you. Check this exact VIN for accidents, open recalls, odometer rollback, and salvage titles.
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2020 Audi A5 Fuel Economy
✓ EPA Official DataEPA-rated fuel economy across 3 2020 Audi A5 trim configurations. The median figure is shown; range reflects all available trims.
Source: EPA FuelEconomy.gov. Figures reflect EPA lab testing; real-world results vary by driving style, load, and conditions. 3 trims analysed.
2020 Audi A5 Safety Ratings
NHTSA 5-Star ProgramOfficial crash test results from the NHTSA 5-Star Safety Ratings program. Stars reflect government-conducted tests; higher is safer.
Overall
Not RatedFrontal Crash
Not RatedSide Crash
Not RatedRollover
Not RatedSource: NHTSA 5-Star Safety Ratings. Ratings are based on government crash tests and may not reflect all trim levels.
AUDI A5 2020 has 60 NHTSA complaints and 4 recalls. Electrical faults lead with 41 complaints, followed by back over prevention issues (15). Only 1 crash-related complaint was reported. Source: NHTSA owner complaints and recall records.
- Make
- Audi
- Model
- A5
- Model year
- 2020
- NHTSA owner complaints
- 60
- Crash-related complaints
- 1
- Safety recall campaigns
- 4
- Top reported component
- Electrical Faults
- Reliability signal
- Notable Issues
- EPA MPG combined
- 27
- EPA MPG city / highway
- 24 / 32
- Fuel type
- Premium Gasoline
- Electronic stability control
- Standard
Common problems
Most common 2020 Audi A5 problems
Top owner-reported complaint areas and where they often appear.
Electrical Faults
Uncategorized Issues
Back Over Prevention
Complaint patterns center on Electrical Faults, Uncategorized Issues, Back Over Prevention. Use these as a pre-purchase inspection guide, then verify recall and damage history on the specific VIN.
Buyer verdict
Should you buy a used 2020 Audi A5?
The 2020 Audi A5 may be worth considering if you can verify electrical system repairs and recall completion. However, the high number of electrical complaints suggests potential reliability issues.
Electrical faults can cause unexpected failures and costly repairs, making pre-purchase inspection critical.
May Suit
This year may suit buyers who prioritize style and performance and are willing to address potential electrical issues.
May Want to Avoid
Buyers seeking maximum reliability and minimal repair risk should avoid this year.
Pre-purchase
What to check before buying a used 2020 Audi A5
Inspection Focus
- Inspect electrical system for any warning lights or malfunctions.
- Test back over prevention (rearview camera and sensors).
- Check lane departure system operation.
Before You Close the Deal
- Verify all open recalls at nhtsa.gov/recalls.
- Request service records for electrical system repairs.
- Have a mechanic inspect the vehicle's electrical components.
- Test all safety systems (back over prevention, lane departure).
Check the exact car
Shortlist with model-year data. Decide with the exact VIN.
Before buying a used 2020 Audi A5, run a VIN history report to verify accidents, title brands, odometer records, theft checks, and open recalls for the exact vehicle.
AI verdict
What the complaint data suggests
Editorial interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology
Based on NHTSA complaint data, the 2020 Audi A5 shows 60 complaints and 4 recalls. Electrical faults account for 41 complaints, the highest concern. Crash-related complaints are minimal at 1. Source: NHTSA owner complaints and recall records.
Year context: Compared to other years, 2020 has elevated electrical complaints, but data for other years is not provided.
Recall context: With 4 recalls, verify all recall repairs have been completed before purchase.
- Electrical faults account for 41 of 60 total complaints.
- Back over prevention issues total 15 complaints.
- Only 1 crash-related complaint was reported.
- Electrical faults (41 complaints)
- Back over prevention (15 complaints)
- Lane departure (3 complaints)
Full breakdown
All 2020 Audi A5 complaints by category
Every owner-reported complaint category filed with NHTSA for the 2020 Audi A5. Use this as a pre-purchase inspection checklist.
| Component | Complaints | Crashes | Fires | Avg Mileage | Volume |
|---|---|---|---|---|---|
| Electrical Faults | 41 | — | — | — | |
| Uncategorized Issues | 25 | — | — | — | |
| Back Over Prevention | 15 | — | — | — | |
| Lane Departure | 3 | — | — | — | |
| Seat Belt Issues | 2 | 1 | — | — | |
| Forward Collision Avoidance: AEB | 1 | — | — | — | |
| Visibility/Wiper | 1 | — | — | — | |
| Headlight/Taillight Failures | 1 | — | — | — | |
| Equipment | 1 | — | — | — | |
| Visibility | 1 | — | — | — | |
| Airbag Malfunctions | 1 | 1 | — | — | |
| Wheel Issues | 1 | 1 | — | — |
Source: NHTSA Complaints Database. Complaint counts may exceed total complaints because one report can span multiple categories.
In their words
Real owner complaints
Read what owners actually reported to NHTSA for the 2020 Audi A5. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.
Audi USA sent me a recall letter/service action for Infotainment System Software. The system reboots and shuts down unexpectedly while driving. Took the car to a local Audi dealership and they informed me that they cannot repair the recall because they now want to change my SOS m…
The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my backup camera, the MMI has rebooted which causes the camera to go blank. This poses a risk to back up into an object or a person during this time. Also during thi…
The MMI which controls back up and 360 cameras, parking sensors, collision avoidance system, navigation, bluetooth, radio, etc reboots randomly without warning. There is no predictability and I have not been able to identify a trigger. There is no warning indicator on the dash or…
Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is operates my back up camera, proximity sensors and navigation. The MMI is stuck in a loop and reboots every 60 seconds. I was backing…
The vehicle's Multi-Media Interface (MMI) system is reportedly shutting down randomly while the vehicle is in operation. This issue occurs without warning and is intermittent, making it unpredictable. Observed Symptoms/Events: Complete Loss of MMI Functionality: The screen goes b…
Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addition to the large distraction this causes while driving, the constant rebooting disables the back-up camera, parking sensors, rear-cross traffic alerts, collision …
The MMI resets every 3-5 minutes. This problem started approximately 9 months ago and has continued to happen more frequently. Navigation, car play and the radio are affected. It is startling when the radio turns on when it was previously turned off. It is not possible to use…
2020 Audi A5 started randomly rebooting (MMI software) around mid April 2025, It happens I’d say every 5-20 minutes and it repeats all the time. The fact that Audi/VW won't cover the cost to update their buggy software is very frustrating. I have notified Audi USA about the iss…
The MMI constantly reboots itself. I have had the car to two dealers and despite software updates, the problem continues. As a result of this, while I have been in reverse the cameras will automatically turn off,
The computer of the car (the MMI) is constantly rebooting. Once I turn on the vehicle it’ll start up normally and after about 1 minute or two it’ll go black and everything will restart.
MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly disables the parking collision warning system, the rear cross traffic warning system, and frontal collision warnings. Very frustrating and unsafe. No solution cu…
About 3 weeks ago, the MMI screen began restarting over and over again and at times would reset when backing up and using the rear view camera. I have attempted restarting the MMI multiple times to no fix. I have also reset the MMI to its original settings and still the system ke…
My car’s Multi Media Interface (MMI) keeps restarting every 1 to 2 minutes everyday while driving the carThe MMI runs my navigation (not through my phone) and music by connecting to my phone with Bluetooth. It also shows me my backup camera and diagnostics with the car. Safety is…
Vehicle's MMI and screen shuts off and on randomly even if the car system is off. Cannot use backup camera, or steering wheel controls while driving due to the system shutting down. Yes. Audi of Springfield MO Yes. Audi of Springfield MO No. Happened after the dealership di…
The MMI system in the car constantly reboots and does not work for more than 30 seconds
The MMI system keeps rebooting. Once when I was backing up, the screen started resetting compromising the backup camera display and any cross traffic warning that may of been there.
Infotainment system restarts every 2 minutes. The entire system is unusable. This affects my safety because the radio static would come on every time it reboots at a loud volume. It is very distracting as it happens at every reboot revery 2 minutes. The screen keeps turning on …
MMI system frequently shuts down and reboots. This is a safety concern as the screen has shut down and gone dark in the middle of backing up, while using the backup camera and navigation is lost when driving on the highway causing a dangerous distraction. Within a minute of turni…
The car has a very loud sequence of high pitched beeps accompanying a “SOS EMERGENCY CALL FUNCTION MALFUNCTION” warning light that comes on and stays on. It is a major driving distraction when the warning beeps suddenly come on (up to six sustained times in a row). The diagnosis …
MMI turns off about every 2-mins and restarts on its own. Everything(Radio+navigation+Airplay+Sound) restarts and its extremely distracting while driving(missing turns+Disconnect hans off calls etc).This has been going on for approximately 4 days.
Source: NHTSA Complaints Database. Real owner reports for the 2020 Audi A5.
Safety recalls
2020 Audi A5 recalls
4 campaignsNHTSA recall campaigns for the 2020 Audi A5. With 4 recalls, verify all recall repairs have been completed before purchase. Recalls are free to fix at authorized dealers, but completion status must be verified on the exact VIN.
TIRES
EXTERIOR LIGHTING:TAIL LIGHTS
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
SEATS
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Keep researching before you buy
Compare brands and categories, then check the exact car's history by VIN.
Questions
2020 Audi A5 buying FAQ
Buyer-focused answers based on real NHTSA complaint and recall data for this model year.
Is the 2020 Audi A5 reliable?▾
Notable Issues. NHTSA currently shows 60 owner complaints, 1 crash-related complaints, and 4 recall campaigns for this model year. The 2020 Audi A5 may be worth considering if you can verify electrical system repairs and recall completion. However, the high number of electrical complaints suggests potential reliability issues. Treat this as a model-year signal, then verify the exact vehicle's condition and history before purchase.
What are the most common problems with the 2020 Audi A5?▾
#1: Electrical Faults (41 complaints). #2: Uncategorized Issues (25 complaints). #3: Back Over Prevention (15 complaints)
At what mileage do problems start on the 2020 Audi A5?▾
Mileage data is not available or insufficient for this model year.
How safe is the 2020 Audi A5?▾
Complaint data is not the same as crash-test scoring, but it does highlight possible risk patterns. For the 2020 Audi A5, NHTSA complaints include 1 crash-related reports and 0 fire reports out of 60 total complaints. For controlled crash-test ratings, check nhtsa.gov/ratings.
Does the 2020 Audi A5 have any recalls?▾
Yes. 4 NHTSA recall campaigns affect the 2020 Audi A5. A major recall area is TIRES. With 4 recalls, verify all recall repairs have been completed before purchase. Always verify open recalls by VIN because completion status varies by vehicle.
Should I buy a 2020 Audi A5?▾
The 2020 Audi A5 may be worth considering if you can verify electrical system repairs and recall completion. However, the high number of electrical complaints suggests potential reliability issues. Electrical faults can cause unexpected failures and costly repairs, making pre-purchase inspection critical. Pay extra attention to Electrical Faults during inspection. Before committing, run a VIN history report to verify accidents, title brands, odometer records, and recall completion for the exact car.
Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinSpector AI.
Wider context: See the full Audi A5 reliability report with year-by-year comparison.
Owner Reliability Rating
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Ratings are based on owner experience and are separate from NHTSA data shown above.
Before you buy
Check the exact vehicle history before you buy
Model-year complaints and recalls reveal patterns. A VIN report confirms whether the exact car has accident history, title brands, mileage issues, or open recalls.