Acura ZDX Reliability by YearBest & worst years, problems & recalls — NHTSA data

ACURA IS NOT STANDING BY ITS BRAND WITH THE KNOWN FAULTY ACTIVE DAMPER SYSTEM ON CERTAIN ACURA YEARS/MODELS. ACURA REFUSES TO PAY CLAIMS AGAINST ITS OWN POLICY ON THE TSB RELEASED. MY VEHICLE HAS AN ISSUE WITH THE ACTIVE DAMPERS AND ALL 4 STRUTS NEED REPLACING AT A COST OF ABOUT $4000. ACURA WILL NOT HELP ME STATING THE EXTENDED WARRANTY EXPIRED MAY 8, 2017. HOWEVER THEY INCLUDE VERBIAGE OF 7 YEARS AFTER PURCHASE REGARDLESS OF DATE, MY CAR WAS ORIGINALLY PURCHASED FEB 2011 WELL WITHIN THE 7 YEAR TIME FRAME. AT ANY SPEED GOING OVER BUMPS THE CAR MAKE CLUNKY SOUNDS FRONT AND REAR AND FEELS BOATY, LESS STABLE. THE CONDITION WAS HAPPENING SINCE WINTER, 3 OF 4 STRUTS ARE BLOWN. CAUSING A NEED FOR ALL 4 STRUTS TO BE REPLACED. DIAGNOSED 7/7/2017 BECAUSE I WAS NOT MADE AWARE OF THE EXTENDED WARRANTY AND FIGURED I'D WAIT UNTIL MY NEXT OIL CHANGE TO DRIVE THE 20 MILES TO MY ACURA DEALER. THIS IS A KNOWN ISSUE AND ACURA REFUSES CLAIMS FOR REIMBURSEMENT FOR MOST PEOPLE WITHOUT CAUSE OR JUSTIFICATION. ACURA TREATS THE EXTENDED WARRANTY OF AN ACURA OEM PART KNOWINGLY FAULTY AS A FAVOR TO CUSTOMERS AND NOT A RIGHT TO SAFETY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA ZDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN WILL THE AIR BACK RECALL BE REPLACED. I HAVE BEEN DRIVING THE DEFECTED CAR FOR A WHILE SINCE I GOT THE NOTICE THROUGH THE MAIL. CAN YOU ENFORCE THE LAW BY PUTTING A LOT OF PRESSURE ON THE COMPANY. OUR LIFE IS ON THE LINE WHEN WE DRIVE THE CAR.BELOW IS THE FIRST RECALL LETTER DATE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA ZDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/23/16*LJ UPDATED 10/05/16.*JB

THERE HAS BEEN A THUMPING NOISE AND OTHER FORMS OF INSTABILITY. EVER SINCE PURCHASE, THIS CAR HAS APPEARED UNSTABLE AND A BIT WOBBLY, WHEN RUNNING OVER A SMALL POTHOLE OR A SMALL BUMP. BUT I ATTRIBUTED THIS TO ITS HEAVY WEIGHT. THE STRUT ASSEMBLY, A VERY EXPENSIVE COMPONENT IN THIS ELEPHANT OF A CAR LEAKS, AS DO HUNDREDS OF OTHER SUCH CARS, ESPECIALLY EARLIER MDX, WITH WHICH IT SHARES MANY PARTS.

MY DOOR HANDLE ON FRONT PASSENGER SEAT INSIDE MEDAL PART CAME LOOSE AND CURED UP SHARP EDGES LIKE A KNIFE. THE MEDAL MELTING DANGEROUSELY ROSE UP BY ITSELF . NEVER SEEN ANYTHING LIKE THIS. IT CUT MY MOTHER FINGER YESTERDAY. THANK GOD SHE IS OK IF IT WAS SOMEONE ELSE THEY MAY SUED ME. I CONTACT THE ACURA RELATIONS AND THE DEALERSHIP GARY FORCE ACURA AT 1634 WESTGATE CR. BRENTWWOD TN 37027 TO REPORT THIS INCIDENT. I HOPE MY WARRANTLY STILL COVERED . PLEASE INVESTIGATE THIS SITUATION , IT CAN BE SERIOUSLY BE DANGER TO OTHERS. HELP ME TAKE CARE OF THIS . NEED YOU. NO RECALL

The contact owns a 2024 Acura ZDX. The contact received notification for NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer was contacted and confirmed that the part was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The braking system does not engage properly and is worse in the rain. When adaptive cruise control is on, the car does not slow down at every instance when there is a car in front slowing down. When the car finally realizes there's an object/car in front it then slips before engaging in traction control, which seems to make the car actually slide forward rather than attempting to stop immediately.

My 2024 Acura ZDX has an intermittent braking-related malfunction that causes the vehicle to jerk unexpectedly while slowing or stopping. The problem has occurred in stop-and-go traffic, on hills, and while reversing. The exact cause is UNKNOWN. This creates a serious safety risk because the vehicle does not always respond smoothly or predictably when braking. In traffic, the sudden jerking could cause a rear-end collision or make it difficult to maintain a safe stopping distance. On hills or while reversing, the unpredictable movement could cause the vehicle to strike another vehicle, pedestrian, cyclist, child, or object. The vehicle has also experienced unusually rapid battery depletion, raising concern that it could become disabled unexpectedly in traffic, severe weather, or an unsafe location. Any relationship between the battery issue and the braking problem is UNKNOWN. The vehicle has been taken to authorized Acura dealerships multiple times, including Acura of Westchester and Curry Acura. The condition was reported repeatedly. The dealers stated they could not duplicate it, even after an extended road test of more than 300 miles. No permanent diagnosis or repair was provided, and the problem remains unresolved. Acura/American Honda was notified and opened a corporate case. There were no consistent warning lights or dashboard messages before the incidents. Because the malfunction is intermittent and may occur without warning, I cannot predict when the vehicle will jerk or fail to stop smoothly. No crash or injury has occurred, but I believe this defect presents an unreasonable risk of collision and pedestrian injury. The vehicle is available for inspection upon request.

My 2024 Acura ZDX A-Spec is impacted by the NHTSA Campaign Number 26V112000 (blank instrument panel/rearview camera). I took the vehicle to the dealership for the recall software update. The service invoice explicitly states: 'software update due performed software update on vehicle A11.' However, the update did not actually apply. The A11 module update is supposed to transition the infotainment system from Android 12 to Android 14 to resolve the safety issue. My vehicle is still stuck on Android 12, and Acura has incorrectly advised me that my trim does not get the update. The dealership's diagnostic tools are falsely reporting that the A11 safety recall update was successfully completed when it has not been, leaving my vehicle's camera and instrument panel vulnerable to failure. I have attached the service invoice as proof of the failed repair attempt. I have contacted Acura Customer Relations multiple times and advised that the recall is not complete. They have marked the recall update as complete.

This is the most recent time that the automatic brake on my car kicked in for no reason. It has happened several times and I have made Acura aware of it, but this is the first time it has almost caused an accident because the car behind me almost rear-ended me. A Similar incident happened last year and I brought it in and they did nothing since they could not replicate it. I let the dealership know that there is a recall associated with this and they said that my VIN number does not match any recalls. I made it very clear to them that it is a safety issue and that it needs to be looked into in more depth in the only response they gave me was that sometimes the automatic brakes can be triggered by items that look like bicycles or people. In this case, there was a car in front of me and a car behind me, neither of which look like a bicycle or a person. It happened so quickly and so suddenly that I am not sure if any lights came on. The Acura client relations team so far has not been able to get a hold of a manager at the dealership and this remains unresolved.

The contact owns a 2024 Acura MDX. The contact stated that while driving at approximately 10 MPH and coming to a stop, the ABS activated unexpectedly and released brake pressure in the service brake system. The contact stated that the vehicle unexpectedly came to a complete stop. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was associated with NHTSA Campaign Number: 24V614000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 10,080.