Head-to-head reliability

Buick Encore vs Toyota Camry

How the Buick Encore and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.

Buick Encore598 complaints · 25 recalls Fewer issues per year
Toyota Camry2,128 complaints · 31 recalls

Based on NHTSA owner-complaint & recall records

Which should you buy?

Buick Encore averages fewer NHTSA complaints per year. Buick Encore has 598 complaints and 25 recalls on record; Toyota Camry has 2,128 complaints and 31 recalls. Source: NHTSA owner complaints.

The numbers

Side-by-side NHTSA record

Lower is better in every category. The highlighted cell is the stronger result.

CategoryBuick EncoreToyota Camry
Total complaintsAll model years combined598 Better2,128
Safety recallsFederal recall campaigns25 Better31
Crash reportsCrash-related complaints52 Better181
Complaints per yearAveraged across model years59.8 Better212.8
Reported injuriesTied to owner complaints75 Better163
Reported deathsTied to owner complaints11

Source: NHTSA owner complaints & recall records.

What actually goes wrong

The problems owners report

The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.

Buick Encore

  1. 01ENGINE221
  2. 02ELECTRICAL SYSTEM88
  3. 03POWER TRAIN75
  4. 04UNKNOWN OR OTHER74
  5. 05AIR BAGS70
In owners' words — ENGINE

EARLY THIS YEAR WE START HAVING PROBLEMS WITH THE CHECK ENGINE LIGHT COMING ON THEN THE REDUCE POWER TO ENGINE COMING ON, SO WE TOOK IT BACK TO THE DEALERSHIP WE BOUGHT IF FROM. SO FIRST WE HAD TO HAVE THREE SENSORS CHANGED, WE DID THAT AND AFTER THAT WAS DON…

STILL HAVING PROBLEMS WITH THE THROTTLE BODY TOOK IT TO THE DEALERSHIP ON 2/9/2018 PAID OUT $545.00 TO HAVE PURGE SOLENOID AND EVAP FLOW CHANGED AND TO HAVE THE THROTTLE BODY CLEANED AND ADJUSTED. WELL 4 1/2 HOURS LATER THE CHECK ENGINE LIGHT COMES BACK ON AN…

Toyota Camry

  1. 01POWER TRAIN391
  2. 02UNKNOWN OR OTHER340
  3. 03ENGINE312
  4. 04SERVICE BRAKES290
  5. 05ELECTRICAL SYSTEM241
In owners' words — POWER TRAIN

The vehicle allows the engine to be turned off, key removed, while the vehicle is still in drive with no warning lights or sounds. I have tested and the vehicle can roll away. Complained to the toyota dealership and they said the service tech consulted with t…

My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a…

Official recalls

Safety recalls on record

Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.

Buick Encore — 25 recalls

Service Brakes
#20V588000

The defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor…

The risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

The fix: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4…

Equipment — Mechanical — Accessory Scissor/Screw/Bottle Jack/Lift — Stand
#21V440000Oct 2021

The defect: General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.

The risk: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.

The fix: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may con…

Equipment — Mechanical — Accessory Scissor/Screw/Bottle Jack/Lift — Stand
#21V440000Oct 2021

The defect: General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.

The risk: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.

The fix: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may con…

Seats — Critical Fasteners
#20V537000Mar 2020

The defect: General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.

The risk: If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.

The fix: GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438…

Toyota Camry — 31 recalls

Seats
#24V128000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…

Wheels — Lugs/Nuts/Bolts/Studs
#23V432000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.

The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.

The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…

Seats
#24V128000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…

Air Bags — Sensor — Occupant Classification
#23V865000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…

The risk: An air bag that does not deploy during a crash increases the risk of injury.

The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…

Year by year

Which model years to avoid

Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.

YearBuick EncoreToyota Camry
2022858
20219155
202019268
201984390
201874732
201789148
Years to scrutinize: the 2015 Buick Encore drew the most complaints (124); the 2018 Toyota Camry drew the most (732). Inspect these model years especially closely.

Check the actual car

Comparing models is smart. Checking the VIN is essential.

Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Buick Encore or Toyota Camry in front of you — accident history, open recalls and title records.

Go deeper

Full reliability reports

Buick Encore vs Toyota Camry — comparison facts
Comparison
Buick Encore vs Toyota Camry
Buick Encore total complaints
598
Toyota Camry total complaints
2,128
Buick Encore total recalls
25
Toyota Camry total recalls
31
Buick Encore avg complaints/year
59.8
Toyota Camry avg complaints/year
212.8
More reliable overall
Buick Encore
Buick Encore top complaint area
ENGINE
Toyota Camry top complaint area
POWER TRAIN