Buick Encore Reliability by YearBest & worst years, problems & recalls β NHTSA data
Comparing used Buick Encore options? We analyzed 10 model years (2013β2022) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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Model-year trends show patterns β they can't tell you whether this car was crashed, flooded, or rolled back. A VIN check can.
- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the Buick Encore has 601 owner complaints and 25 safety recalls across model years 2013β2022. The most reported issue area is ENGINE. 2017 drew the most complaints; 2022 drew the fewest.
- Make
- Buick
- Model
- Encore
- Model years analyzed
- 2013β2022 (10 years)
- Total NHTSA complaints
- 601
- Safety recall campaigns
- 25
- Crash-related complaints
- 52
- Fire-related complaints
- 9
- Worst model year (by complaints)
- 2017 (89 complaints)
- Best model year (fewest complaints)
- 2022 (8 complaints)
- Top reported issue area
- ENGINE
- Reliability signal
- Poor
By model year
Buick Encore: which years to avoid & which to buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used β lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record β lower risk starting points.
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
Source: nhtsa.gov/ratings
What the complaint data suggests
PoorThe BUICK ENCORE has 601 NHTSA complaints and 25 recalls on record. 52 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 601 total complaints filed with NHTSA
- 25 federal recall campaigns
- 52 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Oct 2026
Safety recalls
NHTSA safety recalls
25 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
SEATS:CRITICAL FASTENERS
AIR BAGS
AIR BAGS:FRONTAL
AIR BAGS:FRONTAL
AIR BAGS:FRONTAL
AIR BAGS:FRONTAL
AIR BAGS:FRONTAL
AIR BAGS:FRONTAL
ELECTRICAL SYSTEM:IGNITION
SEAT BELTS:FRONT
AIR BAGS
EQUIPMENT:ELECTRICAL
EQUIPMENT:ELECTRICAL
SERVICE BRAKES
POWER TRAIN:AUTOMATIC TRANSMISSION
SEATS
STEERING: STEERING WHEEL/HANDLE BAR
SEATS
Source: NHTSA Recalls Database. Data covers model years 2013β2022. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 601 NHTSA complaints β these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
601 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
Intermittent Service Brake Assist Light with very hard brake pedal and almost no breaks backing up. Have had it to several shops who said it was a turbo booster issue so scheduled service with Patriot GMC Boyertown Pa. Also intermittently has little to no power causing driving hazard suddenly especially uphill. Seems to mostly happen during rainy days.
I have continuously had my check engine light pop on. I have took it in twice for them fix the issue which is the purge sensor. It did not fix the issue because the light just pops back on. This has caused issues with me passing emissions and has been an headache shortly street I obtained the vehicle.
The contact owns a 2021 Buick Encore. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while depressed. The contact had to slam on the brake pedal to stop the vehicle. The contact stated that the Hill Assist message was displayed. The brake pedal was pumped several times before the brake pedal released. The vehicle was taken to an independent mechanic, who determined that the brake sensor needed to be replaced. The dealer and another dealer, Mangino Chevrolet, INC. (4447 NY-30, Amsterdam, NY 12010); were made aware of the failure, but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V588000 (Service Brakes); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000.
Took to the dealership. They stated my flex pipe had melted and the o2 sensors are stuck in the pipe need replacement as well. They have to replace flex pipe and everything leading to the 2nd o2 sensor. They stated there was no damage or tampering to the flex pipe. This should not have happened in this new of a vehicle. This is a dangerous and costly repair that falls on a faulty flex pipe and not covered by the warranty.
Turbo Charger failed while passing a semi-trailer truck causing a severe lack of power and almost causing a head on collision with on-coming traffic. I had 3 passengers at the time. The problem has been confirmed by a independent service center and I am getting a second opinion from a dealer on 2/3. The check engine light did come on when it happened. There were no symptoms prior to failure. I have since researched the problem and found that Turbo Charger failure is the #1 issue with this make and year.
The 2021 Buick Encore was listed by the NHTSA as having a parts recall with the Evaporative Emission Purge Pump, yet when I look up my VIN and talk to the dealer, Iβm told the vehicle is not recalled, even though Iβm having the exact same issue that was described in the recall. Iβve been delaying servicing because I was told the part was on back order but now they have it in stock and Iβm hoping I donβt have to pay for it since my issue is the same one that was listed in the recall.
Read 14 more owner reports
NOTHING AIR BAGS DEPLOYED WAS LEAVING A PARKING LOT STARTED WENT TO DRIVE OFF !! BANG 2000 BOUNDS OF PRESSURE IN MY FACE! MY WHOLE BODY!! IT WAS A RENTAL !! LOOK INTO THIS VECHICAIL !HAIR BURNT! FRIED WIRE SMELL STILL ON MY BURNT JACKET!! LOOK INTO THIS WITH GREAT CONCERN AS IAM REACHING OUT WITH SHOCK AND AWE ABOUT THIS WHOLE SITUATION THAT ACCURED** THERE IS VIDEO OF ACCURANCE IN PARKING LOT * THINK THE OWNER IS GOING TO TRY TO COVER UP WHAT EVER HE CAN , SAYING THAT FOR REASON'S OF MY OWN! PLEASE SOMEONE'S JOB TO INVESTAGTE RIGHT ! BLACK BOX DATA SPEED WHICH 2 MILES A HOUR WAS SPEED .. COULDNT SEE * AIR BAGS EVEN CAME UP FROM THE PEDDLES?? WHY ?? SO CANT PUT THE BREAKS ON? LIKE IWAS TRAPPED HURT DID NOT KNOW WHAT WAS GOING ON .
Already had turbo go on this car once back in July 2022. Mechanic replaced turbo with another one (used with 20,000 miles on it) due to the turbo for this car being on backorder. Now my car is throwing P0299 after about 20,000 more miles being put on the used turbo and a P0420 code. Changed rear catalytic. Changed upstream O2 sensor, changed wastegate solenoid, turbo seems to be working fine, no noises, but losing power going up hills at highway speeds. Seriously unhappy and no recalls on this vehicle but it has the same turbo as other vehicles that has had recalls!!! I think this should be a recall!!!
Had an oil change done 6/13/22. 6/21/22 Temp gauge rose to 3/4 mark, AC shut off, car really hot under hood, loss of power, car threw crankshaft position sensor code which we replaced. Had the temp gauge do it few more times from 6/21/22 to 8/13/22 when temp gauge did the same thing and car really hot under hood, smoke from tailpipe and loss of power. Took to repair shop, they want to replace engine, oil lines, turbo and gaskets. Car has 121530 miles on it.
The contact owns a 2020 Buick Encore. The contact stated that while driving at an undisclosed speed, the brake pedal and accelerator pedal became extremely hot to the touch. The contact became aware that the silver heat shield was missing. Additionally, the contact stated that there was electrical activity or electricity coming from the area. No warning lights were illuminated. The vehicle was taken to a local dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,213.
I took my 2020 Buick Encore to an independent auto repair shop to have a brake inspection after I had contacted GM multiple times about the loss of acceleration, check engine light and stabilitrak light would come on with brake pedal stiffness and then almost needing to push it to the floor to stop. When I took it to the independent auto repair shop for the brake inspection they informed me of a PO161 code recall so I contacted my local recall service center, only to get a phone call from one of their salesman to come in and see about getting a new car. I've had other issues with this car since buying it in September of 2022 but now it's a serious safety situation and all they can either say is it doesn't match my vin so I'll have to pay out of pocket or go in debt for a new one. I don't know what to do at this point I feel at a loss.
Defective "TURBO CHARGER" at 38,091 miles. The defective worn-out or damaged turbocharger was removed from the engine and a new one was installed at a cost of $1816.00. This part should not wear out at 38,000 miles. My mechanic informed me that this is common in the Buick Encore vehicles to experience a defective "TURBO CHARGER" at low vehicle mileage.
I've been dealing with a frustrating car issue lately where my vehicle keeps stalling and hesitating during acceleration - whether I'm pulling away from a stop or trying to pick up speed on the road. After getting it checked out, my mechanic determined that the high pressure fuel pump control module is the culprit and needs replacement. The problem is, we're stuck waiting for the part because Buick has it on backorder indefinitely. What's particularly concerning is that GM recently issued a recall for this exact same fuel pump issue on certain models, but somehow my VIN number didn't make the cut. I strongly believe it should have been included, especially considering the safety implications here. When this fuel pump control module fails, it can completely cut off fuel flow to the engine, which creates a serious traffic safety hazard. Nobody wants their car suddenly losing power while merging onto a highway or navigating through an intersection. This isn't just an inconvenience - it's a legitimate safety concern that affects real people on real roads every day.
I am co-owner of the vehicle. My daughter was driving the SUV when the Check engine light came on. There was no warning whatsoever, and the turbocharger has gone bad . Prior to the light eliminating there was nothing wrong with the suv. I was driving the suv when the check engine light came on. I also own another 2020 Buick encore where this also happened. I was driving the vehicle when the check engine light came on with no prior warning and it was a failed turbocharger. There is something wrong with these vehicles .
On 4/24/25 I noticed a pungent odor (like rotten eggs). The odor is worse today. I did research and it appears there may be a problem and or leak with the catalytic converter. The emissions are making me and my kids feel sick, nauseous, headache, irritated eyes, etc.
Unknown issues w/ sensors and wiring lead to turbocharger failure. This led to spontaneous acceleration issues on the highway. Less than a year after the warranty covered the replacement of the turbocharger (less than 60k miles on the car) the turbocharger again failed (64k miles on car).
The contact owns a 2020 Buick Encore. The contact stated while driving at an undisclosed speed, the contact heard an abnormal sound coming from the vehicle. The contact was able to veer over to the shoulder and discovered that the sunroof had exploded. The vehicle was taken to a dealer and the contact was advised to report the failure to the NHTSA Hotline. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Imthe original owner and purchased the car new 4 years ago. At 89,000 miles, the check engine light came on indicating codes for emission controls not working efficiently. Later additional codes indicated problems with the fuel evaporator. The car started having problems every time I filled up the gas tank it would stall, hesitate and have problems starting shortly after the fill up. Problem also occurred if I let the fuel level run down to 1 gallon when the reserve indicator light came on the fuel tank. So now I fill up when I reach a quarter tank. Steady driving for at least 10 minutes would clear the problem temporarily. Car hesitates, stalls and misfires when going uphill, steep hills and also when coming to full stop Such as a red light. Later additional problem of car hesitating and misfiring during acceleration. I have replaced the spark plugs and ignition coil. No change noticed. Awaiting mechanic diagnosis. This problem seems very similar to another complaint filed under NHTSA ID 11548946 in October 2023
Engine light is on and vehicle is sluggish on hills and keeping up in traffic. Rpms run high if I try. Error code p0299 shows on scanning device- turbo under boost. I have 112,000 miles and need turbo replaced already. this vehicle is very well maintained. I did see a special notice for the GX version of this vehicle. But dealer says my vin does not qualify
I currently own a 2020 Buick Encore since new with only 18,389 miles on it. Recently, I noticed on the Buick Encore that it lacked stopping power. Upon checking the air in the tires for winter I noticed that the rear brake rotors were severely rusted. And then I decided to further inspect the rotor surfaces. I removed the left rear tire and noticed that the back side surface was severely corroded therefore inhibiting the brake pad to stop with it. I remove the right rear tire and found the same condition! As I am retired, and still a ASE and Michigan master mechanic (XXX) I know this condition is abnormal for a vehicle with such low miles even in Michigan. This is my wifeβs vehicle, and she noticed that the stopping distance was severely decreased over the months. With driving is treacherous as it is today she needs all the stopping distance that she can get. With the way the rotors were rusted, the rear brakes had no stopping power, and the fronts were minimal at best for surface for the pads to stop with. I checked the front and found the same thing on the inner surfaces of both front rotors. I decided it was time that I replace all the rotors and the pads as the surfaces of all rotors were beyond the point of turning them. I would never expect this to occur on a vehicle with such low mileage. I replaced the rotors and pads with all AC Delco components as I have faith in the design changes that are usually made to products in the same product family. For the rotors, I made sure that they were plated to stop any rust from occurring on the non-stopping surfaces. If anyone were to Google this vehicle, or itβs Cousin the Trax, you can see there are replacements either with coding or different material that prevents corrosion. I am glad I caught this in time as my wifeβs safety was in jeopardy. One can see there is a fix for this issue, but the manufacture neglected to take any action to correct it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Showing 20 of 601 total NHTSA complaints. Source: NHTSA Complaints Database
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Before you buy, check the exact Buick Encore
These pages show model-year patterns across 10 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations β hereβs what each number actually tells you about a used Buick Encore, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is β but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Buick Encore has 601 complaints on record across 10 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Buick Encore has 25 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 52 of the Buick Encore's 601 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions β a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable β simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Buick Encore vehicles on the road β not any specific car. Two Buick Encore vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage β NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Buick Encore has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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By state
Check a Buick Encore by state
Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Buick Encore.
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Keep researching before you buy
Compare brands and categories, then check the exact car's history by VIN.
Buick Encore reliability β frequently asked questions
Is the Buick Encore reliable?
Poor. The Buick Encore has 601 NHTSA owner complaints and 25 recall campaigns across model years. A commonly reported issue area is ENGINE. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which Buick Encore years to avoid?
Years with the most NHTSA complaints: 2017 (89 complaints), 2019 (86 complaints), 2016 (80 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common Buick Encore problems?
Top reported issues: ENGINE (223 complaints); ELECTRICAL SYSTEM (88 complaints); POWER TRAIN (77 complaints).
Does the Buick Encore have recalls?
Yes β 25 NHTSA recall campaigns have been issued for the Buick Encore. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.