Volvo XC60 Reliability by YearBest & worst years, problems & recalls β NHTSA data
Comparing used Volvo XC60 options? We analyzed 10 model years (2017β2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the Volvo XC60 has 1,097 owner complaints and 44 safety recalls across model years 2017β2026. The most reported issue area is ELECTRICAL SYSTEM. 2022 drew the most complaints; 2017 drew the fewest.
- Make
- Volvo
- Model
- XC60
- Model years analyzed
- 2017β2026 (10 years)
- Total NHTSA complaints
- 1,097
- Safety recall campaigns
- 44
- Crash-related complaints
- 76
- Fire-related complaints
- 1
- Worst model year (by complaints)
- 2022 (355 complaints)
- Best model year (fewest complaints)
- 2017 (16 complaints)
- Top reported issue area
- ELECTRICAL SYSTEM
- Reliability signal
- Poor
By model year
Volvo XC60: which years to avoid & which to buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used β lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record β lower risk starting points.
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
NCAP crash test ratings for this model are not yet loaded or this vehicle was not tested in the years analyzed. NHTSA tests a subset of new vehicles each year. Check nhtsa.gov/ratings directly for the latest results.
What the complaint data suggests
PoorThe VOLVO XC60 has 1,097 NHTSA complaints and 44 recalls on record. 76 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 1,097 total complaints filed with NHTSA
- 44 federal recall campaigns
- 76 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Sep 2026
Safety recalls
NHTSA safety recalls
44 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
BACK OVER PREVENTION:SOFTWARE
STEERING
STEERING
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
EQUIPMENT:ELECTRICAL
AIR BAGS
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
ELECTRICAL SYSTEM:SOFTWARE
AIR BAGS
BACK OVER PREVENTION:SOFTWARE
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
ELECTRICAL SYSTEM:SOFTWARE
SEATS
STRUCTURE:BODY:TAILGATE
ELECTRICAL SYSTEM:SOFTWARE
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Source: NHTSA Recalls Database. Data covers model years 2017β2026. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 1,097 NHTSA complaints β these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
1,097 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
235/55R19. Tire blowed up while driving on the interstate highway I-57. Tire pressure was checked at 35 psi before the ride.
Pulling into a gas station, a turtle warning light (limp mode) came on in the dash, and the car started moving very slowly. Moments later the engine was on fire. Basically the entire front end of the car melted away before the fire department in New Buffalo, Mich., could put it out.
The support battery for start/stop started to show on the dash and tells me that service is required about 2 weeks ago. "THE LOCATION OF THE BATTERY IS MY CONCERN". A month ago, the air coming out from the vent of the ac/heater started to smell like a rotten egg, a very strong smell that gives me a headache and makes me dizzy. This smell comes and go.I had to open the windows and switch to recycled air, this helps a little bit. I brought my Volvo to 2 shops about 3 weeks ago before I went to the dealer on Feb 16, 2024. The first shop smelled it and said they checked the catalytic converter and run a diagnostics and emission and they said emission is very good and there is no problem with the catalytic converter and suggested to bring it to the dealer. They said it could be coming from the battery and I told them that the battery is new and main battery has a box casing so the strong smell is definitely not coming from the main battery. I didn't know that there was another battery. I brought it to an exhaust shop and said the same thing, no leaks in the pipe and catalytic converter and smoke coming from the exhaust looks normal and smells normal. Next I brought it to the dealer and they did nothing and simply stated they could not duplicate the problem. I had no choice but to do an extensive research to find out where the location of the support battery so I can change it myself. I always wondered why the smell is so strong in the passenger side intake screen cover of the cowling. I couldn't believe where Volvo had placed the second battery/support battery. It was on the passenger side, right next to the air intake for the AC/heat of the car and is covered by the cowling between the windshield and the engine. Harmful gases that can potentially come out from the battery is directly suck in to the intake of the car's air conditioner.
SRS Airbag light came on three times in a month but did not stay on. Took it to Volvo dealership to see what the issue was. According to dealership- there was loose pin tension in the left front door harness. They checked for codes and received SRS B11A081 left side pressure sensor message failures. Followed VIDa fault tracing and found the loose tension in SRS pins in the driver door harness. They had to replace the SRS terminal pins and splice wiring. The dealership did mention that this has happened with 3 or 4 different Volvo models already this year. It sounds like it's a defect in the manufacturing of the SRS system within the doors. However, Volvo warranty will not cover this repair. My primary concern was that the airbag was deactivated this entire time, even when the light was off. Again, the warning only came on for three trips in an entire month. I had assumed it was a software glitch, since when my software needs updating electrical things start to happen (i.e. spacial sensors going off when nothing is around me and I'm parked).
I pulled my car out of the garage, I saw I had not taken the trash out and had my foot on brake. the car has an automatic shut off at stops to save gas. It shut off, I jumped out thinking it was "off" as there was no engine sound. The car started back up and started going forward. I attempted to jump in to hit the brakes ... it kept going and hit side mirror, door, me and then kept going! it never stopped! crushed me half in half out of door. my friend jumped in stopped it from passenger side and then started it up to back it up and remove me. I was taken to trauma with fractured pelvis, broken lumbar, cracked ribs and a concussion and stitches! this is supposed to be one of thee safest cars. my family owns 3! the sensors did not stop the car! period! called volvo and they blew me off after several drawn out forms. Said the car will not stop in reverse. I was going forward! I paid for the black box to be downloaded and it shows NO collision recorded but I need two new doors its so bad! it has been since first week of feb that I have been rehabilitating and several of my doctors have asked why this was not a case with a lawyer? so far most do not want to fight volvo I guess. I need help with this. I have proof it did not stop or even show collision from sensors. Thank you Kimberly Bradshaw
Got into my car, pulled out of a parking spot and approached a stop sign. The brakes suddenly became extremely mushy and the brake peddle went all the way to the floor. I didn't notice an issue when I pulled out of the parking spot. I was unable to continue driving as the brakes were not usable. I had the car towed to the dealer and they indicated the brake booster and vacuum pump failed due to "normal wear and tear". The vehicle was purchased at, and always maintained at our local Volvo dealer. Luckily no accident occurred.
Read 14 more owner reports
I will followup once I have a report from a mechanic. My car stalled while driving in heavy traffic; a pedestrian ran in front of me and I braked. I didn't hit anything or anyone, not even a pothole. My car stalled and all the dashlights went off. I put the car in park and tried to restart, but it would not start. My emergency lights wouldn't work and because I was on a busy thoroughfare in DC, my daughter and I were nearly rear ended by a bus. Even after we got out of the car, we watched other cars nearly hit it because it couldn't be pulled over and the emergency flashers wouldn't turn on. The mechanic said that the battery was fine. I had a regularly serviced oil change 2k miles ago, and everything was fine. The mechanic will replace the starter since the car will no longer start, but said that a bad starter would not cause the car to just die in heavy traffic. I called Volvo to report the issue, but they said they wouldn't take safety reports unless it was towed to a Volvo dealer. Of course, my car stalled out far away from a Volvo dealer, and roadside assistance only tows to the nearest mechanic.
The fuel pump regulator failed causing the fuel pump to fail way to early (car has less than 60K miles). In addition, the floats in the fuel tank itself stick making the fuel gauge unreliable. We have had to replace the fuel pump regulator, fuel pump and also have an unreliable gas gauge now unfortunately. The car failed while we were driving through the canyon in southern CA which was terrifying and very dangerous. We are fortunate we were able to steer off the road and get out of the way.
2017 VOLVO XC60. CONSUMER STATED THAT VOLVO VEHICLES ARE UNSAFE DUE TO NO LONGER HAVING SPARE TIRES IN VEHICLES. *LD *JS
TL* THE CONTACT OWN A 2017 VOLVO XC60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE SWERVED TO THE LEFT AND THE RIGHT. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, HOWEVER NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
TL* THE CONTACT OWNS A 2017 VOLVO XC60. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO TURN. THE VEHICLE WAS TAKEN TO SMOLISH VOLVO (20360 GRANDVIEW DRIVE BEND, OREGON 97701, (541)-639-3005) TO BE DIAGNOSED. THE DEALER REPLACED THE STEERING WHEEL COMPUTER SENSOR, THE STEERING WHEEL RACK, AND THE STEERING WHEEL FLUID RESERVOIR; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 191112-000964. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
I WAS T-BONED BY ANOTHER SUV IN THE DRIVER'S DOOR, DAMAGING FRONT & REAR DOORS, FRONT PANEL AND BACK PANEL. MY CAR WAS STOPPED GETTING READY TO MAKE A LEFT TURN AND THE OTHER VEHICLE STOMPED THE GAS TO MAKE A LEFT TURN AND HIT ME DIRECTLY. DOOR WOULD NOT CLOSE AFTER IMPACT AND ALL OF THESE PARTS REPLACED. AIR BAGS NEVER DEPLOYED AND INSURANCE ADJUSTER INDICATED THAT THIS MODEL VOLVO DOES NOT HAVE SIDE AIRBAGS. PLEASE ADVISE..
THE VEHICLE DOES NOT REPORT THE FUEL LEVEL ACCURATELY. OVER THE PAST 6 MONTHS THE VEHICLE HAS RUN OUT OF GAS 3 TIMES, ALL WHEN THERE WERE TWO BARS OF FUEL ON THE GAUGE, AND THE REMAINING MILEAGE HAS BEEN BETWEEN 80-90 MILES. THERE CLEARLY SEEMS TO BE A PROBLEM. THE SECOND TIME THE VEHICLE WAS TOWED TO A VOLVO DEALER AND THEY SAID THE VEHICLE WAS WORKING FINE. I'LL TAKE IT BACK AGAIN AND MAYBE THEY WILL FIX IT THIS TIME. THE LAST TIME IT RAN OUT WAS YESTERDAY ON AN OFF-RAMP OF AN INTERSTATE HIGHWAY AT 10:00 PM. IT WAS DARK BECAUSE THERE WERE NO STREET LIGHTS AND THERE WAS NO SHOULDER TO PULL THE CAR ONTO. THERE WERE NUMEROUS CLOSE CALL WITH VEHICLE NOT SEEING THE STOPPED VEHICLE UNTIL THE LAST SECOND. MY TWO KIDS AND I WERE LEFT STRANDED IN A VERY DANGEROUS SITUATION.
ENGINE CONTROL MODULE (ECM) FAILED AT 56,000 MILES. CAR HAS BECOME INOPERABLE.
CONSTANT PROBLEMS/FAILURES WITH START/STOP FUNCTION. CAR'S ELECTRICAL SYSTEM WILL COMPLETELY SHUT DOWN FOR NO REASON WHILE IN TRAFFIC AND ENGINE WILL NOT RESTART. CAR HAS TO BE SHUT OFF AND SYSTEM HAS TO BE RE-BOOTED. DEALER SERVICE DEPT CAN FIND NO PROBLEM. MOST RECENTLY, CAR'S STARTER MOTOR FAILED AND HAD TO BE REPLACED UNDER WARRANTY BY THE DEALER. HAVING THE CAR'S ENGINE START/STOP SYSTEM CONSTANT FAIL IS A SERIOUS SAFETY RISK. WE HAD SERVERAL NEAR-MISS ACCIDENTS CAUSED BY THIS FAILURE. THE WORK AROUND HAS BEEN TO MANUALLY DISABLE THE START/STOP FUNCTION, WHICH HAS TO BE DONE EACH TIME THE CAR IS STARTED FOR THE FIRST TIME.
TWO TIMES NOW, DRIVING THROUGH THE SAME ONE-WAY INTERSECTION, THE CITY SAFETY AUTO-BRAKING FUNCTION ACTIVATED FOR NO REASON. I WAS GOING STRAIGHT THROUGH THE INTERSECTION, WITH NO NEED TO TURN LEFT OR RIGHT. HOWEVER, THE CITY SAFETY AUTO-BRAKED TO A COMPLETE STOP, PLACING ME AT RISK FROM BEING HIT FROM BEHIND. AN ERROR MESSAGE APPEARED IN MY INFORMATION CENTER CONFIRMING THE CITY SAFETY AUTO-BRAKING FUNCTION WAS ACTIVATED. I BROUGHT TO A VOLVO DEALER AND THEY DID NOT SEE ANY ERROR MESSAGES. I ASKED TO DISABLE THIS FUNCTION, BUT THEY WEREN'T ABLE TO AND STATED I WOULD HAVE TO MANUALLY DO THIS EVERY TIME I GOT IN THE VEHICLE, WHICH IS A 5-STEP PROCESS. ATTACHED IS A MAP OF THE AREA WHERE THIS OCCURRED. I BELIEVE IT WAS THE E 11TH ST AND CEDAR INTERSECTION (MARKED AS #1), AS THE INTERSECTION DOES LOOK MORE COMPLICATED AND VEERS TO THE RIGHT (CLOSE-UP ALSO INCLUDED). THE OTHER TWO ARE ALSO POSSIBILITIES FOR WHERE THE AUTO-BRAKING COULD'VE OCCURRED. HOWEVER, IT HAPPENED VERY FAST AND MY BEST RECOLLECTION IN THE INTERSECTION OF 11TH AND CEDAR, TRAVELING EAST.
I am reporting a potential safety defect involving the driver-assistance, lane-assist/steering intervention, and automatic braking systems in my 2026 Volvo XC60. I purchased the vehicle new on May 20, 2026, and it currently has approximately 10,000 miles. I have experienced repeated unexpected steering intervention while driving. On multiple occasions, the vehicleβs lane-assistance system has pulled or attempted to steer the vehicle toward oncoming traffic, requiring me to actively correct the steering. At other times, the steering intervention creates a sensation similar to hydroplaning, sliding, or temporarily losing control of the vehicle. Most recently, the vehicle unexpectedly and violently applied the brakes when there was no apparent obstacle or other reason for emergency braking. I have contacted a Volvo dealership regarding the lane-assist behavior and was told that the factory feature cannot simply be turned off. I am concerned that unexpected steering intervention toward opposing traffic or unexpected severe braking could cause the driver to lose control or could cause a front, side, or rear-end collision resulting in serious bodily injury or death. I am reporting these incidents because I believe this behavior presents a potential vehicle safety defect and should be documented and investigated.
The vehicle has experienced intermittent loss of power while driving at highway speeds on multiple occasions. The issue occurred twice on Monday and multiple times again on Tuesday. During these events, the vehicle felt as though it may stall or lose propulsion while traveling in traffic. The vehicle has also intermittently exhibited engine rattling and drivability concerns. In addition, the center display screen has blacked out intermittently, and the audio system has periodically failed to function. Because the loss-of-power issue is intermittent and occurs at highway speeds, I no longer consider the vehicle safe or reliable to operate. Family members won't drive or ride in the vehicle. The vehicle is being reported to Volvo and the dealership as a formal safety concern.
Dear NHTSA, I would like to submit a safety complaint regarding my 2026 Volvo XC60 Ultra, purchased new and currently with approximately 5,939 miles. I am submitting this complaint because I have experienced repeated vehicle behaviors that I believe may have safety implications and have significantly affected my confidence in the vehicle. The concerns include: Brake behavior concern I have experienced inconsistent brake behavior during vehicle operation At times the brakes feel unusually sensitive At other times the vehicle feels less responsive than expected during braking The vehicle behavior has felt inconsistent and unpredictable Vehicle movement concern I have repeatedly noticed unexpected vehicle movement after stopping and placing the vehicle in Park Depending on road conditions, I have experienced both a brief lurch sensation and slight continued movement This behavior has raised safety concerns Winter driving concern During winter driving conditions, I experienced situations where the vehicle felt significantly difficult to control I had previously discussed winter driving concerns with the dealership and was informed that the vehicle should operate appropriately after snow accumulation concerns were addressed During one winter driving event, I experienced a loss of control significant enough that the vehicle contacted a curb and a wheel was damaged Following this experience, I no longer feel comfortable driving the vehicle during snow conditions Collision event The vehicle was involved in a recent mild collision event Based on repeated experiences with inconsistent vehicle behavior, I am concerned that inconsistent vehicle performance have contributed to this event
The 2026 Volvo XC60 Ultra comes with hazy rear passenger windows, worse in full sun. These windows are laminated and tinted and are manufactured by Saint-Gobain Sekurit. The hazy rear passenger windows, especially the right one, decrease the driver's visibility and safety when checking the blind spots in traffic. Volvo should issue a recall of these defective windows and provide replacement transparent laminated glass for the rear passenger windows, allowing an unobstructed view for the driver. After contacting Volvo, they offered to replace these windows with tinted tempered glass, which is a downgrade from the laminated windows with noise dampening feature. Volvo is aware of this widespread quality issue and safety concern and chooses not to address it properly for its customers. Please investigate this safety concern and issue a recall for the hazy rear passenger windows in the higher trim Volvo models. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Showing 20 of 1,097 total NHTSA complaints. Source: NHTSA Complaints Database
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Before you buy, check the exact Volvo XC60
These pages show model-year patterns across 10 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations β hereβs what each number actually tells you about a used Volvo XC60, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is β but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Volvo XC60 has 1,097 complaints on record across 10 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Volvo XC60 has 44 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 76 of the Volvo XC60's 1,097 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions β a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable β simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Volvo XC60 vehicles on the road β not any specific car. Two Volvo XC60 vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage β NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Volvo XC60 has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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By state
Check a Volvo XC60 by state
Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Volvo XC60.
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Volvo XC60 reliability β frequently asked questions
Is the Volvo XC60 reliable?
Poor. The Volvo XC60 has 1,097 NHTSA owner complaints and 44 recall campaigns across model years. A commonly reported issue area is ELECTRICAL SYSTEM. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which Volvo XC60 years to avoid?
Years with the most NHTSA complaints: 2022 (355 complaints), 2023 (204 complaints), 2021 (124 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common Volvo XC60 problems?
Top reported issues: ELECTRICAL SYSTEM (407 complaints); UNKNOWN OR OTHER (201 complaints); SERVICE BRAKES (161 complaints).
Does the Volvo XC60 have recalls?
Yes β 44 NHTSA recall campaigns have been issued for the Volvo XC60. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.