Subaru XV Crosstrek Reliability by YearBest & worst years, problems & recalls — NHTSA data
Comparing used Subaru XV Crosstrek options? We analyzed 4 model years (2012–2015) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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Model-year trends show patterns — they can't tell you whether this car was crashed, flooded, or rolled back. A VIN check can.
- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the Subaru XV Crosstrek has 301 owner complaints and 3 safety recalls across model years 2012–2015. The most reported issue area is ENGINE. 2014 drew the most complaints; 2013 drew the fewest.
- Make
- Subaru
- Model
- XV Crosstrek
- Model years analyzed
- 2012–2015 (4 years)
- Total NHTSA complaints
- 301
- Safety recall campaigns
- 3
- Crash-related complaints
- 21
- Fire-related complaints
- 5
- Worst model year (by complaints)
- 2014 (107 complaints)
- Best model year (fewest complaints)
- 2013 (96 complaints)
- Top reported issue area
- ENGINE
- Reliability signal
- Poor
By model year
Subaru XV Crosstrek: which years to avoid & which to buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used — lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record — lower risk starting points.
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
Source: nhtsa.gov/ratings
What the complaint data suggests
PoorThe SUBARU XV CROSSTREK has 301 NHTSA complaints and 3 recalls on record. 21 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 301 total complaints filed with NHTSA
- 3 federal recall campaigns
- 21 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Aug 2026
Safety recalls
NHTSA safety recalls
3 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
ENGINE AND ENGINE COOLING:ENGINE
FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
ELECTRICAL SYSTEM
Source: NHTSA Recalls Database. Data covers model years 2012–2015. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 301 NHTSA complaints — these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
301 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
I am filing a complaint regarding a major CVT transmission failure in my 2015 Subaru Crosstrek at approximately 117,318 miles. Prior to failure, there were no warning lights, dashboard messages, or significant indications of impending transmission failure. The only noticeable symptom was a slight whistling noise coming from the vehicle shortly before the transmission issue became severe. The sudden nature of the failure created a safety concern because the vehicle’s ability to accelerate and respond reliably while driving was compromised without meaningful warning. A sudden loss of reliable transmission function creates potential risk when merging, accelerating, or operating in traffic. The issue has been confirmed by a Subaru dealership, which quoted approximately $10,000 for transmission replacement. Subaru of America was contacted directly and declined assistance despite known widespread CVT issues in Subaru vehicles of this generation and prior warranty extensions issued for CVT-related problems. The vehicle has not been modified or involved in any collision related to this failure. The failed transmission/component is available for inspection upon request. The vehicle has been inspected by a Subaru dealership service department. I believe this transmission failure reflects a broader pattern of premature CVT failures affecting 2013–2015 Subaru Crosstrek vehicles and warrants further investigation due to the safety implications and financial burden placed on consumers after sudden drivetrain failure without warning.
While driving at normal operating speed, the vehicle experienced a sudden and complete loss of engine power with no prior warning. There were no dashboard alerts, warning lights, or check engine indicators before the failure occurred. The vehicle became immediately unsafe to operate and had to be pulled over in a main highway center lane divide. After inspection by a licensed mechanic, it was determined that the engine suffered catastrophic internal failure due to oil and engine coolant mixing. This resulted in complete engine failure and rendered the vehicle inoperable. The vehicle has been properly maintained with all routine oil changes and inspections completed on schedule. There was no indication of overheating or mechanical issues prior to the failure. The condition that caused the failure was not detectable through normal maintenance. The sudden loss of power without warning created a significant safety risk to the driver and surrounding traffic. Due to the nature of the failure, the engine requires full replacement, and both 12v and hybrid batteries were also damaged and require replacement. This incident raises concern regarding a potential latent defect related to the engine or cooling system, particularly given reports of similar issues in this model year.
UNKNOWN exact cause. Rear end of vehicle suddenly appears lower than normal. Suspension seems to be issue. Feels as though vehicle lost suspension in rear with no obvious outward cause. Awaiting inspection at dealership. Does not seem safe to drive in current condition with unknown cause of issue at this time. having vehicle towed to dealership for further diagnostics today.
Sunroof exploded for no reason Comments: My son was driving on freeway in Durham North Carolina last night, our 2015 Subaru Crosstrek XV Touring’s sunroof just exploded for no reason at [XXX] in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Pressing the horn button on the steering wheel does not sound the horn. However, pushing the “lock” or “panic” button on the key fob still makes the horn beep. So the horn itself works, but pressing on the steering wheel does absolutely nothing. Other buttons on the steering column still work (cruise control, radio controls, etc). Only pressing the horn button doesn’t work thus making me unable to alert other drivers of my presence if they are drifting toward me. This has not been evaluated by a mechanic or dealer yet as I do not have the money to do so. However, a simple search on Reddit will show you that many others are experiencing this with their Subaru Crosstreks. There were no symptoms or issues that led to this. It simply stopped working one day. And I am not someone who hits their horn very often so this is not an overuse issue. Once the horn button stopped working on the steering wheel, it has not worked since. I have not had the ability to alert drivers with my horn for over a month.
Oil leaking into coolant system. Car has been through several repairs but the problem continues even after multiple repairs of possible source of leakage. Potential hazard or car catching on fire with leaking oil fluid.
Read 14 more owner reports
While driving on the freeway (no overpasses) my sunroof suddenly exploded. when I was able to stop and look at the damage, the remaining part of the sunroof was arched upward. There was no evidence of an object having hit the glass.
During a near collision, attempted to warn other driver of the situation, but the Crosstrek horn did not work. This appears to be a common problem with these vehicles, that the horn does not work reliably in all normal steering wheel positions. Given the horn is an essential piece of safety equipment, this is a significant problem.
Sunroof spontaneously exploded while driving 65mph on highway.
On Sunday, 11 June I was driving from Brigatine, NJ back to Alexandria, VA. Just east of Baltimore around 11:45am, after about 2.5 hours of driving, I tried to accelerate on I-95. The car did not respond and after several seconds I realized I was slowing. I pulled off to the shoulder and once stopped the engine shut down before putting into park. I only received a check engine light, battery light, and fluid light after the car shut down. I tried to restart, but it would not catch or just sputtered. I waited a minute, tried again and it started but then went out about 20 seconds later. At that point I called AAA for a tow. After the tow was arranged, I started the car for a short time and pulled farther off the highway, then shut it down again. About 45 minutes or so later, I started the car and ran it for several minutes at idle while waiting for the tow truck. The AAA truck showed up, and I took the tow because I did not want to break down in one of the Baltimore tunnels. On 12 June, the Subaru dealership could not confirm any faults and could not replicate. I have no idea what the issue was. I did stop twice during that 2.5 hours for about 5 minutes each time (bathroom breaks). At the time I had about an 1/8th of a tank of gas in the car with 110 miles in range showing on the computer (figured I would make it home and refill then). Temperatures were warm. The Subaru dealership did not charge me for anything and told me they often get cases they cannot replicate.
Car involved in accident 10/2020( remember this was DURING the COVID “shut down”) Was rear ended … tried to get car fixed. Insurance only wanted to do “cosmetics” nothing underlying ( mechanical… the car started to show signs of the damage …running lights stopped working on rear end ONLY. Breaks started to cease up…. I was afraid to drive this way… The “eyesight” prevented my vehicle from hitting truck in front of me ( during the accident on 10/2020). I have since had breaks worked on, I have replace light bulbs, I have had turn signal arm replaced, according to Subaru can will not start now. They keep coming up with more for me to pay for and my vehicle is still not running?!? It had always started before going into the shop (even after sitting in a personal garage for over a year) Accident deemed American family insurance insured fault. I have been charged with “at fault”. I was not at fault and have proof from AM FAM insurance indicating they accept 100percent fault. Car currently at Ramsey Subaru.according to them will not start
The Engine of the car stopped while on the road. The car is available for inspection upon request. Due to the engine while driving in the middle of the road. The safety of others was at risk The problem was not reproduced by the dealer or by a service center. Yes the manufacturer inspected and failed to reproduce the failure Yes, The error message was “Check Hybrid System, Stop in a safe place, turn engine off, Switch Off, and Restart. Check Owners Manual”
The steering wheel goes to the left so if you take your hands off the wheel for one second it just totally goes to the left. I’m afraid I might get into an accident I’m having it looked at by a Subaru dealer in tomorrow which is February 14th. It’s been doing this for about a year. It didn’t start out as bad as it is now and there were no warning lights that came on. I read on the Internet many other people with the same make & model but the year varies of 2015 cross treks have had this problem and there has been no recalls. I did get a recall in the mail, but it’s a recall that is optional that the power steering box could crack.
The contact owned a 2015 Subaru Crosstrek. The contact stated while driving 20-25 MPH and making a left in the roundabout of a residential road, she felt a rear impact and all the air bags deployed. The vehicle then accelerated unintendedly, veered to the right, jumped the curb, and crashed into a tree. The brake pedal was depressed but failed to respond. The contact stated that she sustained significant Hematomas on her left and right calves from the knee air bags deployment. The contact sought medical assistance, A police report was filed. Bystanders informed the contact that the vehicle was not rear-ended; however, the cause of the failure was undetermined. The vehicle was towed to an autobody shop where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field investigator who retrieved the EDR. The manufacturer then informed the contact that the vehicle had experienced a rear impact and responded as needed based on the EDR. However, the contact stated upon inspecting the vehicle after the accident, the rear of the vehicle did not display signs of a rear impact. The failure mileage was approximately 28,000.
Several components' issues and scheduled to take back to Subaru dealer on 12/16/2022. Several times after parking car and getting back in, when shifting to 1st gear to take off, the car goes in reverse instead of forward. Rear backup camera sporadically works. Tire pressure light came on and won't turn off. Front end shakes when braking dealer said it was new brakes, but still happening. Front passenger seat belt locked and will not release, no one can sit in front seat. After purchasing the car, and having so many issues, checked the fluid and there was not a drop of oil on the dipstick. Nothing but problems with car from the date of purchase.
The car has the temp light come on intermittently and then it never came on again. I opened the hood and a hose from the radiator to the overflow tank was not connected. I brought the car to a Subaru dealer. The technician found oil in the radiator of the car. I was told this could be a head gasket and the engine may need to be replaced. The car has around 75,000 miles on it.
Intermittently, when I go to shut off the engine, I can not remove my key from the ignition. If I put the car back into park a few times, it seems to release the key. This does not happen often, but it has occurred a few times in the past few months.
Right rear wheel bearing failure at around 71,000 miles. Loud, humm occurs around at around 35 mph and above.
Driving at night on interstate approximately 70 mph using adaptive cruise control. Suddenly engine revs higher and car slows down. Cruise control deactivates. Applying gas cause the engine to rev but car continues to slows down. Pulled to side of interstate. Infotainment system screen flashes to black then back on. Turned car off and back on again and behaved normally. Was able to continue driving with no issues. This same sequence of events also happened approximately one year ago. So this is the second occurrence. The first time I knew I had a bad O2 sensor so thought it may be related to that but the sensor has now been replaced and the same issue has reoccurred.
I have owned this vehicle since 2018 and at random times on the highway the engine will lose power and the car will drift to a halt. No warning signs beforehand and this has happened at various stages of highway drives. Pressing the accelerator will only cause the car to slow more. After each time I have had it towed to the nearest Subaru dealership and they cannot find any issues. I have read several other complaints on here describing the issue perfectly. It seems either Subaru cannot figure out whats wrong or simply doesn't care. I have been very lucky to have gotten to safety each time this has happened but I feel serious harm can be caused by this problem. My vehicle has been inspected by several different Subaru dealerships and I get the same runaround every time. The service reps cannot find anything wrong with the engine and no codes come up when they plug it in. Subaru needs to figure this out as there is clear documentation here that this is a large problem. This has forced me to sell what otherwise would be a good car and find something else.
Showing 20 of 301 total NHTSA complaints. Source: NHTSA Complaints Database
Check the exact car
Before you buy, check the exact Subaru XV Crosstrek
These pages show model-year patterns across 4 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations — here’s what each number actually tells you about a used Subaru XV Crosstrek, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Subaru XV Crosstrek has 301 complaints on record across 4 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Subaru XV Crosstrek has 3 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 21 of the Subaru XV Crosstrek's 301 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Subaru XV Crosstrek vehicles on the road — not any specific car. Two Subaru XV Crosstrek vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Subaru XV Crosstrek has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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Subaru XV Crosstrek reliability — frequently asked questions
Is the Subaru XV Crosstrek reliable?
Poor. The Subaru XV Crosstrek has 301 NHTSA owner complaints and 3 recall campaigns across model years. A commonly reported issue area is ENGINE. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which Subaru XV Crosstrek years to avoid?
Years with the most NHTSA complaints: 2014 (107 complaints), 2015 (98 complaints), 2013 (96 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common Subaru XV Crosstrek problems?
Top reported issues: ENGINE (66 complaints); POWER TRAIN (65 complaints); UNKNOWN OR OTHER (63 complaints).
Does the Subaru XV Crosstrek have recalls?
Yes — 3 NHTSA recall campaigns have been issued for the Subaru XV Crosstrek. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.