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Vehicle Stats/Subaru/Crosstrek Reliability
NHTSA Official DataUpdated Jul 2026Methodology

Subaru Crosstrek Reliability by YearBest & worst years, problems & recalls — NHTSA data

Poor reliability signalOur verdict from 958 complaints and 16 recalls on NHTSA record

Comparing used Subaru Crosstrek options? We analyzed 10 model years (2017–2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.

958
Total Complaints
NHTSA filed
16
Safety Recalls
federal campaigns
54
Crash-Related
crash complaints
10
Fire-Related
fire complaints
32
Injuries Reported
across all years
10
Years Analyzed
2017–2026

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Found a Subaru Crosstrek? Check that exact car.

Model-year trends show patterns — they can't tell you whether this car was crashed, flooded, or rolled back. A VIN check can.

  • Accident & damage history
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Quick Answer

Based on NHTSA complaint data, the Subaru Crosstrek has 958 owner complaints and 16 safety recalls across model years 2017–2026. The most reported issue area is VISIBILITY/WIPER. 2019 drew the most complaints; 2022 drew the fewest.

Subaru Crosstrek — key reliability facts
Make
Subaru
Model
Crosstrek
Model years analyzed
2017–2026 (10 years)
Total NHTSA complaints
958
Safety recall campaigns
16
Crash-related complaints
54
Fire-related complaints
10
Worst model year (by complaints)
2019 (279 complaints)
Best model year (fewest complaints)
2022 (28 complaints)
Top reported issue area
VISIBILITY/WIPER
Reliability signal
Poor
Source: NHTSA (National Highway Traffic Safety Administration) · Data last refreshed Jul 16, 2026
This Crosstrek has 16 open recall campaigns on record. Check whether yours is affected.Check my VIN free →

By model year

Subaru Crosstrek: which years to avoid & which to buy

Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used — lower counts suggest a cleaner reliability record.

Years to avoid
2019279 complaints2018194 complaints2021108 complaints

These years have the most owner complaints. Inspect carefully and always run a VIN check.

Best years to buy
202228 complaints202332 complaints202541 complaints

These years have the fewest owner complaints on record — lower risk starting points.

Looking at a 2019 Subaru Crosstrek? It logged the most NHTSA complaints of any model year — averages won't tell you whether this exact car is affected.Check this VIN free →

Crash test ratings

NHTSA NCAP crash test ratings

New Car Assessment Program

NCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.

20262026 SUBARU CROSSTREK SW N/A AWD
Overall Safety
5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover Risk
4/5
20252025 Subaru Crosstrek SW AWD
Overall Safety
5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover Risk
4/5
20242024 Subaru Crosstrek SW AWD
Overall Safety
5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover Risk
4/5
How to read NCAP stars
5 stars — Excellent
4 stars — Good
3 stars — Average
2 stars — Below average
1 star — Poor

Source: nhtsa.gov/ratings

What the complaint data suggests

Poor
Editorial interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology

Data engine & NHTSA methodology by Eduard Batog, Co-founder & Data Engineer. How we calculate this.

The SUBARU CROSSTREK has 958 NHTSA complaints and 16 recalls on record. 54 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.

Key findings
  • 958 total complaints filed with NHTSA
  • 16 federal recall campaigns
  • 54 crash-related complaints on record
Top concerns
  • Review NHTSA complaint history for the most-reported components
  • Check recall completion status at nhtsa.gov/recalls
  • Verify service records for frequently complained components
Worst years

Consult the by-year breakdown to identify model years with elevated complaint rates.

Best years

Consult the by-year breakdown to identify model years with fewer reported issues.

What to check before buying used
  • Run a VIN check on the specific vehicle you are considering
  • Verify all open recalls are completed at nhtsa.gov/recalls
  • Request service records for the most-reported complaint components
  • Have a certified mechanic inspect the vehicle before purchase
Data note: NHTSA complaints are consumer-submitted and do not confirm a manufacturing defect Complaint volume is influenced by sales volume — popular models naturally accumulate more complaints

Problems by model year (best vs. worst)

2017
97
2018
194
2019
279
2020
68
2021
108
2022
28
2023
32
2024
105
2025
41

Source: NHTSA public complaints database. Updated: Jul 2026

Safety recalls

NHTSA safety recalls

16 recalls found

Safety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.

Safety recall

POWER TRAIN:DRIVELINE:DRIVESHAFT

#23V754000POWER TRAIN:DRIVELINE:DRIVESHAFTSeptember 11, 2023
Safety recall

POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

#23V755000POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCHSeptember 11, 2023
Safety recall

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

#23V551000ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELApril 8, 2023
Safety recall

STEERING:ELECTRIC POWER ASSIST SYSTEM

#19V065000STEERING:ELECTRIC POWER ASSIST SYSTEMJune 2, 2019
Safety recall

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

#19V856000ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)February 12, 2019
Safety recall

SERVICE BRAKES

#17V701000SERVICE BRAKESJuly 11, 2017
Safety recall

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

#19V149000EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Safety recall

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

#19V744000ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Safety recall

SUSPENSION:REAR

#21V263000SUSPENSION:REAR
Safety recall

ELECTRICAL SYSTEM:SOFTWARE

#21V264000ELECTRICAL SYSTEM:SOFTWARE
Safety recall

ELECTRICAL SYSTEM:SOFTWARE

#19V743000ELECTRICAL SYSTEM:SOFTWARE
Safety recall

VISIBILITY:GLASS, SIDE/REAR

#19V404000VISIBILITY:GLASS, SIDE/REAR
Safety recall

SEAT BELTS:REAR/OTHER

#20V189000SEAT BELTS:REAR/OTHER
Safety recall

SUSPENSION:REAR

#21V263000SUSPENSION:REAR
Safety recall

ELECTRICAL SYSTEM:SOFTWARE

#21V264000ELECTRICAL SYSTEM:SOFTWARE
Safety recall

ELECTRICAL SYSTEM:SOFTWARE

#19V743000ELECTRICAL SYSTEM:SOFTWARE

Source: NHTSA Recalls Database. Data covers model years 2017–2026. Always run a VIN-specific check below for the most up-to-date open recall status.

Common problems

What goes wrong most often

The vehicle systems owners complain about most, ranked from all 958 NHTSA complaints — these are the areas to inspect first on a used car.

01
VISIBILITY/WIPER286 complaints
02
UNKNOWN OR OTHER223 complaints
03
ELECTRICAL SYSTEM146 complaints
04
ENGINE109 complaints
05
POWER TRAIN76 complaints
06
VISIBILITY48 complaints
07
FORWARD COLLISION AVOIDANCE45 complaints
08
STEERING42 complaints

Owner complaints

NHTSA complaint reports

958 total

These are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.

UNKNOWN OR OTHERJul 2026

The sunroof shattered for no apparent reason. The car was parked in my garage. Something caused it to explode outwardly from within Tempered glass fell going all over the front seats. Some of the glass stood in place, but would come crashing down if I was to drive it from the wind force.

Crash 1 InjurySTEERING,VEHICLE SPEED CONTROL,SERVICE BRAKESJul 2026

The AED, Braking, Cameras and lane centering systems failed and caused a crash into the highway barrier suddenly due to defects in the driver assist systems defect in the electronic safety systems causing the steering wheel to turn forcefully to the barrier striking it. This happened without any warning despite driver input to stop the sudden steering inputs and braking.

UNKNOWN OR OTHERJul 2026

My vehicle requires multiple restarts after the engine is turned off to go forward or reverse. This has been happening since April 2026. I purchased the vehicle on 02/28/2026. My dealer claims they have not found any issues. However, the problem persists.

FORWARD COLLISION AVOIDANCEMay 2026

On May 13, 2026 at approximately 2:50 PM, I experienced an unexpected activation of the EyeSight pre-collision braking system in my 2026 Subaru Crosstrek while pulling into the Chick-fil-A entrance area in [XXX] . The vehicle suddenly applied hard braking even though there was no imminent collision in front of me. The sudden braking created a hazardous situation and nearly caused me to swerve toward a pedestrian standing on the median area nearby. I was also fortunate there was no vehicle directly behind me, as the abrupt stop could have resulted in a rear-end collision. At the time of the incident, there were no warning lights or prior indications of a malfunction. The vehicle currently has approximately 900 miles on it. I have since contacted the Subaru dealership and scheduled a warranty inspection of the EyeSight/pre-collision braking system for further evaluation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEAT BELTSFeb 2026

Not an 'incident' but seat belt does not adjust low enough for an average short woman (5'1") without draping across lower neck. I have adjusted the slide on side panel to lowest point but seat belt still cuts across neck (not collar bone area). This is standard for all similar cars and I feel a seatbelt across one's neck is a safety concern that needs to be addressed. Adjustments of seat and/or steering wheel make little to no difference on seatbelt across lower neck area. Raising seat makes it difficult to get into vehicle, as it also moves the seat forward when it is raised (and seat position is manual adjustment, not electric anyway - and doesn't make seatbelt much lower - still neck area)....

LANE DEPARTUREDec 2025

Right side blind spot detection does not work 98% of the time. Worse than the 2025 Crosstrek which only works 96% of the time.

Read 14 more owner reports
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINENov 2025

To Whom It May Concern, I am filing a formal dispute and safety complaint regarding my 2022 Subaru Crosstrek Limited. On November 12, 2025, while driving at approximately 70 mph on the highway, the vehicle suddenly stopped operating automatically without warning. This was a terrifying and dangerous event for me and my family. We could have been seriously injured or worse. The service department later claimed that the issue might be related to the battery, but I am not convinced that this explanation is accurate or acceptable. A vehicle with only around 41,000 miles should not suddenly lose power or stop at highway speed. This is a serious safety defect and raises strong concerns about the vehicle’s reliability, engineering, and overall safety. I request that Subaru of America open a formal investigation into this incident and document it as part of my ongoing complaints. I also ask that this matter be reviewed under the Florida Lemon Law and BBB Auto Line programs, since this issue demonstrates a clear and dangerous failure of the vehicle’s systems that should not occur under normal operation. Please confirm receipt of this dispute and provide a case reference number and next steps for resolution. Sincerely, [XXX] [XXX] 786-718-0305 [XXX] et 2022 Subaru Crosstrek Limited VI [XXX] 29 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES,FORWARD COLLISION AVOIDANCEAug 2025

I was driving on the highway in stop-and-go traffic when suddenly I found myself depressing the brake pedal to the floor and the car would not stop. Additionally, the eyesight function that prevents forward collisions did not alert for obstruction or stop the vehicle. I was able to put the vehicle in park and then tried to reengage the vehicle, but the brakes failed to respond. I was in the middle lane of a major highway. My vehicle could have harmed someone else, in addition to myself, and I was also at risk by being stopped in the middle of traffic. I could have died, had I been traveling at actual highways speed. No lights or warnings were on in the vehicle before, during, or after the incident. As of now, the dealership has been unable to replicate the issue, thought they still have the vehicle. They have not been able to identify the cause of the issue, but have also been unwilling to put the tests they have done in writing for me at this point. At this point, I have little confidence in my vehicle, despite it being a 2022 with low miles. I am terrified that this intermittent issue could happen again. The week prior, I had an experience where the acceleration and braking were not functioning as expected, but I had just pulled out of a parked position and this resolved after putting the vehicle in park and reengaging the vehicle.

FORWARD COLLISION AVOIDANCEAug 2025

Vehicle will randomly break while driving when there is nothing in the way. This worries me that it will happen while driving on the highway. It seems to be happening more frequently.

POWER TRAIN,ELECTRICAL SYSTEMJul 2025

The contact owns a 2022 Subaru Crosstrek. The contact stated that the vehicle was difficult to start and was jumpstarted several times by a dealer’s mobile technician. The vehicle was taken to an unknown dealer, where it was determined that the battery was in good condition, and the failure could be related to the manual transmission. The vehicle was not repaired. Additionally, the contact stated that a AAA technician who assisted in jumpstarting the vehicle confirmed that the alternator and the battery were in good condition. The technician informed the contact that the vehicle was experiencing a parasitic battery drain; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,000.

CrashUNKNOWN OR OTHER,SERVICE BRAKES,ENGINEMay 2025

1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a case #250402-1600810, please see attached email communication. 3. Subaru will not respond unless I signed a consent to extract EDR (event data recorders) for inspection but denied me to be onsite or a copy of the files, The data retained from EDR is the property of the owner, per section 563.5 of title 49, Code of Federal Regulations. 4. 4 weeks later, Subaru issued the results of this vehicle indicate it has no brake, accelerator or throttle abnormalities. Also quoting the police report that I provided. 5. There was no EDR saved in the accident, Subaru cannot provide any summary or why the computer did not capture any of the events, the brake pedal, gas pedal, etc. 6. There has been over $12,000 damage on the Subaru, over $7,000 on the parked car, and the garage door. The insurance repair for the vehicles only address body work and no mention of the EDR testing, engine and throttle, eyesight, etc. 7. Subaru should be more transparent and issue the summary of the inspection from the team, not the Adovcacy (advocating for Subaru). The car battery went completely dead on March 14, 2025 and was told there is nothing wrong with it after the dealer service center look at it on March 15. The inspector was going to determine if the vehicle is drivable. 8. The car is under 3 year warranty with extended warranty for 7 years. I want a response from Subaru of America states that the Crosstrek 2022 is safe to drive and does not have an unintended acceleration issue since Subaru conducted the inspection.

VEHICLE SPEED CONTROLApr 2025

The contact owns a 2022 Subaru Crosstrek. The contact stated that while driving in the parking lot and attempting to park, a sudden unintended acceleration occurred. No warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who informed the contact about the release of the EDR data. The failure mileage was approximately 34,000.

VISIBILITY/WIPERJan 2025

The front windshield has cracked all the way across the bottom without a reason, while I was parked at work. There were no prior chips or dings that would cause the windshield to crack all the way across. There were no outside factors that would have caused this either since the stop was only a few minutes and was in a completely empty parking lot. I’ve read online, and also heard from the glass repair shop while they seen if it would be fixable, that a large amount of people have experienced this same exact issue with the 2022 Crosstrek windshield spontaneously cracking. Never have I ever experienced this type of issue before with any of the cars i’ve owned previously.

UNKNOWN OR OTHERJan 2025

The windshield in our 2022 Subaru Crosstrek has gained 2 cracks for no apparent reason. The windshield has cracked under normal stress/strain over a prolonged period of time. There was no incident that caused this unacceptable cracking. Furthermore it is unsafe. I do not look forward to paying replacement costs associated with eye-sight recalibration and winshield repair.... not sure why this vehicle isn't the class action lawsuit against Subaru of America with Powell et al... And of course we first noticed the cracks at about 40,000 miles. They just showed up one day, indicated that after prolonged strain they reached their breaking point.

VISIBILITY/WIPERJan 2025

The windshield cracks if you spit at it. It has had the original one, one from safelite and one from bright glass and it is now cracked again. To top it off, when it cracks, unless I put clear nail polish on it right away it splits the length of the window. The 2005 Crv has had a crack in its windshield for years. Not one cm bigger. The windshield is garbage.

EXTERIOR LIGHTINGAug 2024

can not see speedometer or RPM at night very dimly lit and the brightness control dose not work on these two instrument and also very hard to see in the rain you have to take your eyes off the road for 10 to 15 seconds to see how fast your going.I went off the road the other night because of this. Subaru said this is normal ???

VEHICLE SPEED CONTROLAug 2024

See attached document for complaint

VISIBILITY/WIPERMay 2024

A pebble flew at the windshield with less than 1800 miles on it and chipped it. By the next morning the chip had spread to a crack spanning the length of my windshield. Replaced windshield. Several months later, same thing happened. Replaced windshield again. I am on my 3rd windshield in less than 36k miles.

CrashENGINEMar 2024

The contact owns a 2022 Subaru Crosstrek. The contact stated that while his wife was idled in inclement weather, and the brake pedal was depressed, however, the vehicle accelerated violently without warning. As a result, the vehicle crashed into a brick building. The air bags did not deploy. No injuries were reported. The vehicle was towed to a dealer for two months where the failure was not able to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.

UNKNOWN OR OTHERJan 2024

my back-up camera is not working properly- very blurry/foggy01

Showing 20 of 958 total NHTSA complaints. Source: NHTSA Complaints Database

Check the exact car

Before you buy, check the exact Subaru Crosstrek

These pages show model-year patterns across 10 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.

The basics

How to read this data

Complaints, recalls, investigations — here’s what each number actually tells you about a used Subaru Crosstrek, in plain English.

01

What is an NHTSA Complaint?

An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Subaru Crosstrek has 958 complaints on record across 10 model years.

02

What is a Safety Recall?

A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Subaru Crosstrek has 16 recall campaigns in the NHTSA database.

03

What Are Crash Complaints?

Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 54 of the Subaru Crosstrek's 958 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.

04

How Is the Reliability Verdict Calculated?

The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.

05

Why Do Newer Years Have Fewer Complaints?

Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.

06

Fleet Data vs. Individual VIN

Everything on this page reflects aggregated data across all Subaru Crosstrek vehicles on the road — not any specific car. Two Subaru Crosstrek vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.

07

What Are NHTSA Investigations?

When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Subaru Crosstrek has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.

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By state

Check a Subaru Crosstrek by state

Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Subaru Crosstrek.

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Subaru Crosstrek reliability — frequently asked questions

Is the Subaru Crosstrek reliable?

Poor. The Subaru Crosstrek has 958 NHTSA owner complaints and 16 recall campaigns across model years. A commonly reported issue area is VISIBILITY/WIPER. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.

Which Subaru Crosstrek years to avoid?

Years with the most NHTSA complaints: 2019 (279 complaints), 2018 (194 complaints), 2021 (108 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.

What are the most common Subaru Crosstrek problems?

Top reported issues: VISIBILITY/WIPER (286 complaints); UNKNOWN OR OTHER (223 complaints); ELECTRICAL SYSTEM (146 complaints).

Does the Subaru Crosstrek have recalls?

Yes — 16 NHTSA recall campaigns have been issued for the Subaru Crosstrek. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.

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