Head-to-head reliability

Subaru Crosstrek vs Toyota Camry

How the Subaru Crosstrek and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.

Subaru Crosstrek968 complaints · 16 recalls Fewer issues per year
Toyota Camry2,083 complaints · 28 recalls

Based on NHTSA owner-complaint & recall records

Which should you buy?

Subaru Crosstrek averages fewer NHTSA complaints per year. Subaru Crosstrek has 968 complaints and 16 recalls on record; Toyota Camry has 2,083 complaints and 28 recalls. Source: NHTSA owner complaints.

The numbers

Side-by-side NHTSA record

Lower is better in every category. The highlighted cell is the stronger result.

CategorySubaru CrosstrekToyota Camry
Total complaintsAll model years combined968 Better2,083
Safety recallsFederal recall campaigns16 Better28
Crash reportsCrash-related complaints54 Better177
Complaints per yearAveraged across model years96.8 Better208.3
Reported injuriesTied to owner complaints32 Better161
Reported deathsTied to owner complaints0 Better1

Source: NHTSA owner complaints & recall records.

What actually goes wrong

The problems owners report

The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.

Subaru Crosstrek

  1. 01VISIBILITY/WIPER286
  2. 02UNKNOWN OR OTHER224
  3. 03ELECTRICAL SYSTEM148
  4. 04ENGINE110
  5. 05POWER TRAIN77
In owners' words — VISIBILITY/WIPER

Its widely known that Subaru has a problem with their windshields dating back to 2015. There have been several class action lawsuits wherein their windshields crack for NO reason. My windshield cracked and it was determined there was an impact point where the…

The front windshield has cracked all the way across the bottom without a reason, while I was parked at work. There were no prior chips or dings that would cause the windshield to crack all the way across. There were no outside factors that would have caused t…

Toyota Camry

  1. 01POWER TRAIN385
  2. 02UNKNOWN OR OTHER332
  3. 03ENGINE309
  4. 04SERVICE BRAKES288
  5. 05ELECTRICAL SYSTEM233
In owners' words — POWER TRAIN

The contact owned a 2023 Toyota Camry. The contact stated that while driving at approximately 30 MPH there would be a loud noise emitting from the rear-end of the vehicle that seemed as if the vehicle was running rough. The contact stated that while being idl…

My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a…

Official recalls

Safety recalls on record

Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.

Subaru Crosstrek — 16 recalls

Power Train — Driveline — Driveshaft
#23V754000Sep 2023

The defect: Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.

The risk: A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.

The fix: Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for…

Power Train — Automatic Transmission — Park/Neutral Start Interlock Switch
#23V755000Sep 2023

The defect: Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

The risk: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.

The fix: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.

Electrical System — Instrument Cluster/Panel
#23V551000Apr 2023

The defect: Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.

The risk: A short circuit may cause a loss of drive power, increasing the risk of a crash.

The fix: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of ch…

Exterior Lighting — Brake Lights — Switch
#19V149000

The defect: Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing…

The risk: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

The fix: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

Toyota Camry — 28 recalls

Wheels — Lugs/Nuts/Bolts/Studs
#23V432000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.

The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.

The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…

Seats
#24V128000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…

Air Bags — Sensor — Occupant Classification
#23V865000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…

The risk: An air bag that does not deploy during a crash increases the risk of injury.

The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…

Seats
#24V128000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…

Year by year

Which model years to avoid

Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.

YearSubaru CrosstrekToyota Camry
2026797
202542140
202410746
20233260
20222957
2021111154
202068264
2019281388
2018194729
201797148
Years to scrutinize: the 2019 Subaru Crosstrek drew the most complaints (281); the 2018 Toyota Camry drew the most (729). Inspect these model years especially closely.

Check the actual car

Comparing models is smart. Checking the VIN is essential.

Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Subaru Crosstrek or Toyota Camry in front of you — accident history, open recalls and title records.

Go deeper

Full reliability reports

Subaru Crosstrek vs Toyota Camry — comparison facts
Comparison
Subaru Crosstrek vs Toyota Camry
Subaru Crosstrek total complaints
968
Toyota Camry total complaints
2,083
Subaru Crosstrek total recalls
16
Toyota Camry total recalls
28
Subaru Crosstrek avg complaints/year
96.8
Toyota Camry avg complaints/year
208.3
More reliable overall
Subaru Crosstrek
Subaru Crosstrek top complaint area
VISIBILITY/WIPER
Toyota Camry top complaint area
POWER TRAIN