Mitsubishi Eclipse Cross Reliability by YearBest & worst years, problems & recalls — NHTSA data
Comparing used Mitsubishi Eclipse Cross options? We analyzed 9 model years (2018–2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the Mitsubishi Eclipse Cross has 59 owner complaints and 3 safety recalls across model years 2018–2026. The most reported issue area is ELECTRICAL SYSTEM. 2018 drew the most complaints; 2025 drew the fewest.
- Make
- Mitsubishi
- Model
- Eclipse Cross
- Model years analyzed
- 2018–2026 (9 years)
- Total NHTSA complaints
- 59
- Safety recall campaigns
- 3
- Crash-related complaints
- 9
- Fire-related complaints
- 2
- Worst model year (by complaints)
- 2018 (19 complaints)
- Best model year (fewest complaints)
- 2025 (4 complaints)
- Top reported issue area
- ELECTRICAL SYSTEM
- Reliability signal
- Average
By model year
Mitsubishi Eclipse Cross: which years to avoid & which to buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used — lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record — lower risk starting points.
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
Source: nhtsa.gov/ratings
What the complaint data suggests
AverageThe MITSUBISHI ECLIPSE CROSS has 59 NHTSA complaints and 3 recalls on record. 9 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 59 total complaints filed with NHTSA
- 3 federal recall campaigns
- 9 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Sep 2026
Safety recalls
NHTSA safety recalls
3 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
ELECTRICAL SYSTEM:SOFTWARE
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ELECTRICAL SYSTEM:SOFTWARE
Source: NHTSA Recalls Database. Data covers model years 2018–2026. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 59 NHTSA complaints — these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
59 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
No Crank or Power 2x time in 4 months - 1st incident Nov 2025 with 6k miles; 2nd incident Mar 2026 with 9k miles
Shift lever/gear control and indicator devices: The vehicle can be switched off even when it isn't in park, and this action does not engage the parking function. Instead, it remains in Neutral, which means the car may roll—even on a slight slope like a driveway. This poses a safety risk as the car could potentially move and endanger people exiting the vehicle. If the person is not attentive or physically unable to react quickly, child/elderly/pets, anyone really, the door could knock them over, possibly causing more serious bodily harm from the tires or other parts of the vehicle since it continues to move.
The vehicle repeatedly displays “Driver Assist Camera Blocked / Disabled” upon startup and while driving, even when the windshield is clean and weather conditions are clear. When this occurs, the lane departure warning system becomes disabled while driving. This happens without driver input and results in loss of lane safety alerts. Additionally, the driver’s side power window intermittently stops moving while the switch is being held in the up or down position. The window does not complete its movement unless the switch is released and pressed again. There is no obstruction present. Safety risk: Unexpected loss of lane departure warning while driving increases crash risk, especially at highway speeds or at night. A driver’s window that stops responding can cause distraction and prevent timely closure in traffic or adverse weather. Warning messages: “Driver Assist Camera Blocked / Disabled” Frequency: Intermittent but recurring Mileage at first occurrence: 191
The contact owns a 2025 Mitsubishi Eclipse Cross. The contact stated that the vehicle was recently purchased. The contact stated that while driving 40 MPH, other drivers were waving to contact, attempting to notify the contact that the drip rail molding on the driver's side had detached. The contact pulled over to the side of the road and reattached the drip rail molding. However, the drip rail molding detached again. The vehicle was taken to the dealer. The dealer ordered the replacement part since the vehicle had a warranty. A week later, when the vehicle was taken back to the dealer for repairs, the contact was informed that the office manager refused to repair the vehicle under the warranty. The contact was informed that the repair would be an out-of-pocket expense. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was 2,235.
Unknown
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated that while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the front and rear differentials were failing. The contact was informed of the clicking sound when the steering wheel was turned in either direction. The contact was informed that the front and rear differentials needed to be replaced. No warning lights were illuminated. The contact stated that the vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
Read 14 more owner reports
I was driving late at night in normal weather on a regular 1 lane street when my passenger side airbag went off for no reason causing me to lose control of the car which went into a full 360 spin out causing damage to the tires and frame making the car no longer drivable. It has not been inspected or repaired because our insurance had just lapsed and we don’t know what to do in this situation. It is available for inspection as it just sits at our house.
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at an undisclosed speed, the contact attempted to turn on the air conditioner and the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at night with the low beam headlights activated, there was a shadow illuminated in the field of view and the road ahead was not visible. Additionally, while driving downhill at night with the low-beam headlights illuminated, the road ahead was not visible due to the shadow creating a visibility hazard for the driver. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who adjusted the headlamps, but the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 5.
I hit a deer head on going 70 miles per hour and the air bags never deployed
The contact owns a 2020 Mitsubishi Eclipse Cross. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle hesitated, stalled, and failed to respond as needed. The contact stated that the engine was making an abnormal thumping sound. The check engine warning light was illuminated. The contact stated that the vehicle was inspected by the dealer after the first failure, and the contact was informed that the failure might be caused by bad gasoline. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 34,000.
My soda bottle engaged the electronic emergency park brake while driving. The emergency brake will not release causing me not to be able to drive the vehicle.
The contact's son owned a 2020 Mitsubishi Eclipse Cross. The contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle lost motive power. The contact's son was able to restart the vehicle, drove to a local convenience store, and parked the vehicle. The contact was exiting the convenience store and noticed a fire exiting from the front hood of the vehicle. The store employee gave the contact's son a fire extinguisher, however the flames were too intense. The fire department and the police were called. The fire department extinguished the fire. No injuries were reported. A fire and police report was filed. The convenience store's concrete and trash can were damaged. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
THE PANORAMIC SUNROOF WILL NOT OPEN. I CAN HEAR THE MOTOR HOWEVER THE INTERIOR OR EXTERIOR SUNROOF WILL NOT OPEN AND THE SHIFTER DOES NOT STAY IN DRIVE. MY SISTER AND I WERE ON THE INTERSTATE AND SHE HANDED ME A DRINK AND HIT THE SHIFTER AND IT SLID INTO NEUTRAL WITHOUT PUSHING THE BUTTON.THE HEATED SEATS DO NOT HEAT PROPERLY.
The problem: You can drive fast or slow and at any given moment, the car display all alarms like the adaptive cruise control, emergency brake, engine. All the lights start to blink inside the car, there is a beep with those lights. The steering wheel does not move, gets locked, the brakes get locked (you cannot move the steer wheel or press the brakes), the engine starts to make a rattling sound and the car starts to bounce, then slowly the car starts shutting down until its off. This problem has been happening since I bought the car brand new on 2018. At the beginning, the car was inside the dealership ever so often to try to fix that problem. That recall was presented in other VIN numbers but not mine, but the dealer decided to "so call" fix it. The problem stopped happening for a while, then started again. It went back to the dealership in Schaumburg Mitsubishi. They told me without a receipt or notice, they fix it, again. When the dealership closed, I didnt know where to go or what to do. The case number left in Mitsubishi motors was only available for a year, so when I called again, I had to make a new case but there was no dealer no more. When I went to Gregory Mitsubishi, I explained the problem but they couldnt find anything and they couldnt get any information about my history because Schaumburg Mitsubishi was gone. I know how to manage the problem, I just have to move back to a safe spot quickly, sometimes doing unsafe maneuvers, so I wont cause an accident. This year so far, has happened another 4-5 times and I dont know what to do, because Jidd Mitsubishi dont want to do anything about it.
While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service required, power steering system service required indicator lights all came on and total loss of power steering while driving approximately 40-50mph.
Stalls out when driving Vehicle dealership has not been any help with getting issues fixed despite having purchased vehicle within past 6 months, and having engine issues since purchase. Charged for extra warranties not honored
My streeing locked up while I was going 40mph. Almost crashed the car into another car. My electric brake system light keeps blanking at me when my streeing locked up on me as well.
The contact owns a 2018 Mitsubishi Eclipse Cross. The contact stated she was turning off the vehicle and shifted gears to park, when exiting the front driver's side, the vehicle began to roll backward and the front driver's side door knocked her down. The contact stated the emergency brakes were not applied. The contact stated the vehicle began to roll over her and her hair and left shoulder got caught under the front driver side tire. The contact was unable to move and was caught under the front driver's side tire for 45 minutes until a bystander heard her yeller out for help. The contact sustained injuries on her compression contractions on her 12th thoracic vertebra, left ear, emotional distress, and crush injury complications. The contact was able to seek medical attention at a hospital. The contact did call the police department and arrived at the residence, but was not aware of a police report being filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 10,087.
First time I was at a wedding didn't realize I had laid key fob on top of car . Car cranked when I left wedding I assumed it was in the car when I got home and tried to crank dash said no key detected. 2nd incident I keep key fob attached to my purse I picked up my grandson so he could use car . I just realized I have key on my purse and he has car 20 miles away so he's stuck there once he cuts car off and I have to find someone to take me there to give key . I have left car running several times went in to grocery store did what I wanted to do key with me Car still running when I return thank you aletha wilson 1271 silas rd Wrens ga 30833
Showing 20 of 59 total NHTSA complaints. Source: NHTSA Complaints Database
Check the exact car
Before you buy, check the exact Mitsubishi Eclipse Cross
These pages show model-year patterns across 9 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations — here’s what each number actually tells you about a used Mitsubishi Eclipse Cross, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Mitsubishi Eclipse Cross has 59 complaints on record across 9 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Mitsubishi Eclipse Cross has 3 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 9 of the Mitsubishi Eclipse Cross's 59 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Average) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Mitsubishi Eclipse Cross vehicles on the road — not any specific car. Two Mitsubishi Eclipse Cross vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Mitsubishi Eclipse Cross has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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By state
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Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Mitsubishi Eclipse Cross.
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Mitsubishi Eclipse Cross reliability — frequently asked questions
Is the Mitsubishi Eclipse Cross reliable?
Average. The Mitsubishi Eclipse Cross has 59 NHTSA owner complaints and 3 recall campaigns across model years. A commonly reported issue area is ELECTRICAL SYSTEM. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which Mitsubishi Eclipse Cross years to avoid?
Years with the most NHTSA complaints: 2018 (19 complaints), 2019 (13 complaints), 2024 (7 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common Mitsubishi Eclipse Cross problems?
Top reported issues: ELECTRICAL SYSTEM (17 complaints); UNKNOWN OR OTHER (12 complaints); AIR BAGS (11 complaints).
Does the Mitsubishi Eclipse Cross have recalls?
Yes — 3 NHTSA recall campaigns have been issued for the Mitsubishi Eclipse Cross. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.