Lexus RX Reliability by YearBest & worst years, problems & recalls — NHTSA data
Comparing used Lexus RX options? We analyzed 10 model years (2017–2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the Lexus RX has 617 owner complaints and 16 safety recalls across model years 2017–2026. The most reported issue area is AIR BAGS. 2023 drew the most complaints; 2026 drew the fewest.
- Make
- Lexus
- Model
- RX
- Model years analyzed
- 2017–2026 (10 years)
- Total NHTSA complaints
- 617
- Safety recall campaigns
- 16
- Crash-related complaints
- 73
- Fire-related complaints
- 4
- Worst model year (by complaints)
- 2023 (65 complaints)
- Best model year (fewest complaints)
- 2026 (5 complaints)
- Top reported issue area
- AIR BAGS
- Reliability signal
- Poor
By model year
Lexus RX: which years to avoid & which to buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used — lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record — lower risk starting points.
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
NCAP crash test ratings for this model are not yet loaded or this vehicle was not tested in the years analyzed. NHTSA tests a subset of new vehicles each year. Check nhtsa.gov/ratings directly for the latest results.
What the complaint data suggests
PoorThe LEXUS RX has 617 NHTSA complaints and 16 recalls on record. 73 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 617 total complaints filed with NHTSA
- 16 federal recall campaigns
- 73 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Sep 2026
Safety recalls
NHTSA safety recalls
16 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SEAT BELTS:REAR/OTHER:WEBBING
SEAT BELTS:REAR/OTHER:WEBBING
BACK OVER PREVENTION:DISPLAY FUNCTION
BACK OVER PREVENTION:SOFTWARE
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BACK OVER PREVENTION:DISPLAY FUNCTION
BACK OVER PREVENTION:SOFTWARE
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
BACK OVER PREVENTION:DISPLAY FUNCTION
BACK OVER PREVENTION:SOFTWARE
STEERING:COLUMN
BACK OVER PREVENTION:DISPLAY FUNCTION
BACK OVER PREVENTION:SOFTWARE
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Source: NHTSA Recalls Database. Data covers model years 2017–2026. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 617 NHTSA complaints — these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
617 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
2026 Lexus RX 350h Luxury AWD Hybrid. Component Affected: ELECTRICAL SYSTEM:12V BATTERY, DIGITAL/ELECTRONIC LOCKS I am experiencing a severe and persistent 12V parasitic battery drain on my 2026 Lexus RX 350h. The vehicle's auxiliary 12V battery drains completely to a dead state if left parked and unused for only two to three days. This is an ongoing manufacturing or software defect that prevents the auxiliary battery from maintaining an adequate charge, resulting in routine vehicle failure. Safety Risks and Incidents: This parasitic drain introduces several critical safety hazards: 1. Emergency Entrapment and Lockout Risk: Because this vehicle relies entirely on electronic door latches (e-Latch), a completely depleted 12V battery causes the exterior and interior electronic door release buttons to fail completely. This creates an immediate risk of vehicle entrapment or leaving passengers locked out in dangerous environments if they are unfamiliar with the secondary manual emergency release overrides.Stranding Hazards: The rapid, unpredictable nature of the battery depletion regularly leaves the driver stranded without warning in remote locations, dark parking areas, or during extreme weather conditions.Loss of Connected Safety Features: When the battery voltage drops severely before dying completely, critical connected vehicle safety systems—including automated emergency crash notifications, location tracking, and roadside assistance connectivity—are entirely disabled, presenting a severe risk in an emergency.Despite dealer awareness, battery replacements, and attempts to mitigate the drain, the manufacturer has not yet provided a permanent software or hardware fix to resolve this electrical defect. Yesterday, 8/31/2026 I took a 30 mile trip after fully charging the 12 V battery to 100%. Upon returning, I installed my battery maintainer. The maintainer stated 53% charge. The vehicle was not adequately charging while I drove. Vehicle software is malfunctioning.
The contact owns a 2026 Lexus RX 450h+. The contact stated that while occupying the vehicle, the battery lost power, causing the power door locks to fail to disengage and leaving the contact trapped inside the vehicle. Approximately 15 minutes later, the contact located the manual emergency release, unlocked the door, and exited the vehicle. The dealer was contacted and informed the contact of the manual emergency door release. The following day, the vehicle failed to start. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.
First incident. 71 mph, 101 degrees out traveling along a straight highway, I hit the seat cooler button and when I did, my car lost power. I could not get any response when I hit the accelerator. I tried several times. This was on XXX with around 500 miles on the car in the odometer. I had it less than a week. Second incident on XXX 25 mph, 105 degrees outside with 1300 miles in the odometer, I again, lost power and was unable to accelerate. I was on a windy road that required the use of both hands on the wheel. With this incident I lost the AC in the cabin. I had to pull over both times and turn off my vehicle and turn back on. There were no lights, or warnings or beeps letting me know that my car was going to lose or lost power. I took the vehicle to Crown Lexus in Ontario, they had it for 7 days and they could not find anything wrong with it. When they ran a diagnostic on it, there were no codes other than they said I put the car in neutral while driving. Which did not happen. My husband was with me both times. I then had the car towed to Lexus of [XXX] and we went for a test drive, as they wanted to see how I drive to rule out human error and to see if the car would have another incident. It did not. They kept it overnight and could not find anything. The first dealer drove it about 70 miles and the second around 10 miles to diagnose. The green ready light was on the dash. As to what component failed? I am not sure other than I could not accelerate and the ac went out. My safety and my husbands, along with other drivers, was put at risk due to the fact my car was traveling at a high rate of speed and it just lost power. I could have been rear ended. I could have been on a road without a shoulder to move over to. This could have been a major catastrophe. The dealer(s) have been unable to reproduce the incidents. There has been no inspection other than at the dealer, and during both incidents, no warning lights, or beeps were seen or heard INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Technical Incident Timeline Suspected Unintended Acceleration Event 2026 Lexus RX 350h Premium+ (Approximately 96 Miles) Vehicle: 2026 Lexus RX 350h Premium+ Purchase Date: July 10, 2026 Dealer: Woodfield Lexus Incident Date: July 12, 2026 Approximate Time: 11:30 AM Vehicle Mileage at Incident: Approximately 96 miles ⸻ Event Sequence 1. Vehicle Startup * I entered the vehicle and started the vehicle normally. * The vehicle was in Park (P) at startup. * My right foot was on the brake pedal, as required to start the vehicle. * The accelerator pedal was not intentionally pressed. 2. Immediate Vehicle Behavior After Startup * Immediately after startup, the vehicle produced an unusually loud powertrain noise similar to a motorcycle engine. * The vehicle unexpectedly moved forward with strong acceleration without my intended input. * The acceleration was sudden and unexpected. 3. Loss of Vehicle Control * The vehicle traveled uphill at high speed. * The event occurred so quickly that I did not have sufficient time to react or take corrective action. * The vehicle became difficult to control during this period. * The front wheels climbed up the hill first. 4. Impact With Tree Trunk * The vehicle continued uphill and shortly thereafter struck a tree trunk. * After the impact, the vehicle changed direction toward the right. * The vehicle continued moving at high speed after the impact. 5. Attempt to Stop Vehicle * After the vehicle changed direction and continued moving, I recognized the need to stop the vehicle before it reached a concrete structure with a Jewel-Osco sign. * I applied the brake pedal again. * At this point, the brake responded and the vehicle stopped. 6. Resulting Damage * The collision caused significant damage to the vehicle, including damage to the driver’s side. * No warning lights or dashboard alerts appeared during the event.
The panoramic sunroof shattered while the car was parked and there were no occupants. Lexus USA refuses to acknowledge this defect and the dealership insists there was an impact that caused this damage. There was no impact. I have asked the dealer for a written report of their determination of the point of impact and to return all broken glass to me. I do not know yet if they will comply with either request. As the car was parked, there were no immediate safety concerns, but due to the risk of additional glass falling onto the driver and passenger seats, the car was not in a drivable condition. Had this happened while driving, the sound of the shattering and the glass falling may well have resulted in a reaction from me causing immediate danger to myself and others on the road. UNKNOWN if problem has been reproduced, but this is not an isolated incident. Vehicle component had not been inspected by manufacturer, police , insurance reps or others. There was no warning or other symptoms of this problem.
Car unintentionally accelerated striking a garage door and parked car.
Read 14 more owner reports
The passenger rear tire (235/60R19 - Michelin Primacy A/S) randomly blew out while driving at high speeds on the highway. No trauma via a pothole or other object was noted. Tire was inflated to the manufacture recommended PSI (33 PSI). No signs came up until the tire blew out. The tire just randomly decided to give out while driving.
Around 11 am on Sat., May 2, 2026, I was sitting in a very long line in Starbuck's drive thru when my 2025 Lexus RX hybrid suddenly and uncontrollably accelerated--like an uncontrollable bucking horse. Brakes didn't work. I couldn't stop my out of control car, and the multiple computer sensors also didn't stop the car. It was like the throttle was engaged because of a computer glitch. In an effort to avoid hitting the car in front of me, I immediately tried to swerve, but still hit the car, then jumped the exceptionally high curb and ended up in the grass below and almost into the busy road ahead of me. It was terrifying. The car in front of me hit the car in front of her. The exact same issue happened to me on June 18, 2025 when my car unintentionally accelerated--also in a very tight space and going at 2 mph. There was no accident at this time because my car's computer stopped me from plowing into the building immediately in front of me after unintentionally accelerating. The next day at the recommendation of the person who sold me the car, I took my new Lexus to the service department. They gave me a loaner and told me to contact Toyota's/Lexus' Brand Engagement department in order to start the review, which I did. The review was conducted and ended around July 9, 2025 . On Mon., May 4, 2026 I took my car back to the Lexus dealer where I purchased, but was not given a loaner, which I requested, and was told I would need to wait several hours to have this inspected. I then took my car to Boyce Body Werks. A State Farm agent examined my car and initially approved almost $24K worth of damages. Boyce Body Werks is saying when they disassembled my car that there was more damage underneath my car. I also notified Toyota/Lexus about the same issue that happened one year prior. They also refused to give me a loaner, and I am now forced to pay my rental fees. Boyce Body Werks--a Lexus certified dealer has multiple pictures of the damage. My car is still under warranty.
The car does not alert when a seat belt is not worn in the back seats. This feature is mentioned in the owner's manual, but the car fails to alert when a rear passenger does not buckle their seat belt. I have raised the complaint twice and proved to lexus service center, that car doesn't warn or alert the safety belt. It was also proven and checked by Lexus with their technician. The problem is accuring right from the time car was purchased, When check with the dealer it was designed , but their manual confirms the seat belt not worn warning light is included in the package. It put the any passener riding mainly children at serious risk
On April 1, 2026, while pulling into a parking space at our church, I was applying the brake when the vehicle suddenly and forcefully surged forward without warning. The unintended acceleration was intense and unexpected, occurring despite continuous braking input. This resulted in the vehicle striking the building and causing significant damage to both the vehicle and the structure. This incident has occurred twice within a 10 day period, both times during low-speed parking/stopping maneuvers. There were no warning lights, alerts, no automatic emergency braking engagement, no air bag deployment, or prior indications of malfunction. I did report this to the police and they filed an Incident Report. Lexus was notified and an independent analysis engineer examined the data from the vehicle's CDR System. This report was sent to me and to Lexus.
I bought a CPO lexus 2025 RX 350 in Jan 9, 2026. This car was lightly used in less than 3 months and right now it's around 7685 mileage. However, just with 3 months I purchased this car, the A/C stops cooling and the dealership said this is due to the condenser was damaged by small road stones where the small road stones can easily pass through the grille. - We have noticed that there are multiple reports of Lexus/Toyota SUVs with condensers easily punctured by normal road debris. - Dealers acknowledge it as a common pattern. - Loss of A/C can affect defogging/visibility and is risky in extremely hot weather, e.g. causing hard breathing, etc for driver and passengers in the car. This issue needs to be fixed by Lexus/Toyota.
2025 Lexus RX350H purchased new on 09/04/2025. The sunroof portion of the panoramic sunroof exploded, sounded like shotgun blast. Then we heard some wind noise but realized none of the windows were open/affected. I started to open the inside electronic sunscreen but noticed glass shards so I immediately closed it back up. We were greatly startled and I could have swerved/loss control of the car, thankfully I did not. Also, if the interior electronic sunscreen would have been open at the time of explosion we could have been cut from falling glass shards and would have probably lost control of the car. We were crossing the Old Tampa Bay on the Howard Frankland Bridge (I-275) heading to Tampa, FL Airport. There are no overpasses on the bridge so no falling debris was possible and we did not see any air-born road debris that impacted the roof of the car. There were no other dents etc. in the roof or car body indicating an impact. When I took the car to Lexus to get the sunroof replaced the service representative stated it was the third replacement recently. When I picked the car up a couple days later I spoke with the Service Manager about my extended warranty coverage and the lack of evidence of an impact from road debris. He stated warranty would not cover the replacement and Lexus would not cover the replacement even on a 4 month old vehicle.
On November 11, 2025, while reversing inside a garage, the rearview camera image— which had initially displayed correctly on the vehicle’s screen—suddenly froze while the vehicle remained in reverse mode. At the same time, the Pre-Collision System (PCS) failed to engage the brakes while the vehicle was traveling at approximately 2–3 miles per hour. As a result, the vehicle struck the garage structure and sustained damage. Toyota investigated this incident (Case #XXX) but based its conclusion on the incorrect assumption that I had reported either a brake system malfunction or a complete absence of an image on the display (a dark or blank screen). Because of this, Toyota determined that it could not provide assistance regarding the resulting vehicle damage. This characterization is inaccurate. The issue was not a blank screen. The rearview camera image appeared normally and then froze while the vehicle was still in reverse. My vehicle is currently subject to Recall Campaign No. 25LA06, which addresses reliability issues involving critical safety-related electronic systems. The rear visibility system is a federally mandated safety feature under 49 CFR §571.111 (Rear Visibility Requirements). When the image freezes during active vehicle operation, the system no longer provides the required real-time visibility necessary for safe reversing. Given the existence of an active recall campaign aimed at addressing reliability issues within the vehicle's electronic safety systems, this malfunction should be considered potentially linked to a defect covered by Recall Campaign No. 25LA06. The failure of the rear-view system during vehicle operation directly contributed to the occurrence of the collision.
Battery on car under 6 months old and fewer than 3,000 miles was DEAD after not being used for one week. Weather was not an issue, as car was parked INSIDE of residential garage.
Car left us stranded 12 V battery completely dead had a lot of difficulty trying to get it started. The unfortunate part is I got rid of a 2023 Lexus RX 350 H for the exact same problem could not get resolved after installing five batteries. Now we’re going down this road again.
I bought this vehicle last Thursday, The new Lexus we only drove it three times, but all power down. The first time we were about to go to work, the whole vehicle no power, so I checked the battery, it was 10 Volts, so I used my CRV battery turned on Rx350, it's working, Second time, when I arrived my work place, I turned off the new vehicle, The Whole power down again, After I checked the battery, it showed 12 Volts, after I checked the battery, the power came back. The third time, After working, I got totally locked outside the RX350, I tried so so many times, The Whole power was gone again, so I broke the handle and used the key get into the car, and checked the battery, still 12 volts, after my checking battery, the power back again! So I am sure it's not only the battery problem, but also Power management module something wrong with it, or a module named 89690-0E011 Is damaged , I am very sure the new RX350h needs very very professional technician repair, This vehicle has serious safety hazards and poses a threat to life and safety.
While driving, the instrument panel went blank. I believe it is not safe to drive with no instrumentation or knowledge of your vehicle or speed. The dealer confirmed it needed a software update and performed this yesterday. We were not advised of this needed update, no recall or no communication from the manufacturer. We should be advised when something this critical is needed.
I was driving the vehicle up a road I drive every day, when suddenly the instrument cluster showed a picture of a red pedestrian icon, and slammed on the breaks. It threw me forward, but quickly proceeded on like normal. It detected a pedestrian that was not in front of the vehicle. This was only 20 days after I got the car. It proceeded to do this three more times, with similar severity, but at different speeds and different locations. The fourth instance, I was driving home and the vehicle had the same pedestrian detection of an imaginary person, this time breaking me from 40 mph to 12 mph with a car behind me. Thank the lord I was not hit. I made a service appointment asap, and it was there for 8 days. I had it happen to me 5 times in 3300 miles and 2.5 months, and they drove it 12 miles and said they couldn’t duplicate it. Cooperate told me to send it up to another store which I did. It has now been there for 16 days, and they can’t find an issue either. I am not comfortable driving the car because it could have a breaking incident at any time, and is putting me in danger. Cooperate has told me to file a lemon case or quote “wait for it to happen again and try and document it in better detail.” I have given them locations, time and date estimates and weather estimates for every instance, and I’m still getting put back in a car that someone at Hendrick Lexus North considered a “liability.” I am beyond disappointed in Lexus for going against their word, is making me the guinea pig in a effort to try to replicate the issue. This is my third Lexus, and my image of the brand is ruined.
The contact owns a 2025 Lexus RX 350. The contact stated that while driving into a parking space, the vehicle suddenly experienced unintended acceleration and drove forward at a high rate of speed before crashing into the brick wall of an office building. During the crash, no air bags deployed, and the brake pedal was hard when pressed and did not stop the vehicle. Also, the manufacturer's APP indicated a malfunction in the engine and engine throttle during the incident. The driver sustained injuries to the knees, arms, and hips, which required medical treatment. An incident report was filed by the facility Patrol Officer, and the vehicle was towed to the collision center. The cause of the failures was not determined. The manufacturer and local dealer were notified of the incident. An engineer from the manufacturer was sent to examine the vehicle and reported no trouble found. The contact indicated that upon delivery of the vehicle, several electronic features did not function properly, including the display and navigation screen. The manufacturer and local dealer were notified of the failure. The failure mileage was 106.
Brand new vehicle 12Volt battery failed after 3 months of operation. Please note same exact scenario occurred with a 2024 RX450 in December, 2024… Lexus repurchased that vehicle via the Lemon Law
Showing 20 of 617 total NHTSA complaints. Source: NHTSA Complaints Database
Check the exact car
Before you buy, check the exact Lexus RX
These pages show model-year patterns across 10 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations — here’s what each number actually tells you about a used Lexus RX, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Lexus RX has 617 complaints on record across 10 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Lexus RX has 16 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 73 of the Lexus RX's 617 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Lexus RX vehicles on the road — not any specific car. Two Lexus RX vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Lexus RX has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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By state
Check a Lexus RX by state
Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Lexus RX.
Research more
Keep researching before you buy
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Lexus RX reliability — frequently asked questions
Is the Lexus RX reliable?
Poor. The Lexus RX has 617 NHTSA owner complaints and 16 recall campaigns across model years. A commonly reported issue area is AIR BAGS. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which Lexus RX years to avoid?
Years with the most NHTSA complaints: 2023 (65 complaints), 2024 (57 complaints), 2025 (22 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common Lexus RX problems?
Top reported issues: AIR BAGS (260 complaints); UNKNOWN OR OTHER (105 complaints); ELECTRICAL SYSTEM (75 complaints).
Does the Lexus RX have recalls?
Yes — 16 NHTSA recall campaigns have been issued for the Lexus RX. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.