2023 Jeep Grand Cherokee: Is It Reliable?
Problems, Recalls & Buyer Verdict
Shopping for a used 2023 Jeep Grand Cherokee? This page highlights owner-reported complaint patterns and recall history so you can inspect the right systems before buying. Current data includes 355 complaints, with Electrical Faults as the top reported area.
Based on NHTSA complaint data, the 2023 Jeep Grand Cherokee has 355 owner complaints, 13 crash-related complaints, and 18 recall campaigns on record. The most frequently reported component is Electrical Faults. NHTSA reliability signal: Severe Issues.
- Make
- Jeep
- Model
- Grand Cherokee
- Model year
- 2023
- NHTSA owner complaints
- 355
- Crash-related complaints
- 13
- Safety recall campaigns
- 18
- Top reported component
- Electrical Faults
- Reliability signal
- Severe Issues
Most Common 2023 Jeep Grand Cherokee Problems
Top owner-reported complaint areas and where they often appear.
Electrical Faults
Engine Problems
Uncategorized Issues
Complaint patterns center on Electrical Faults, Engine Problems, Uncategorized Issues. Use these as a pre-purchase inspection guide, then verify recall and damage history on the specific VIN.
Should You Buy a Used 2023 Jeep Grand Cherokee?
The 2023 Jeep Grand Cherokee shows higher complaint activity for its model-year profile, so buyers should inspect known problem areas carefully before purchase.
Use the model-year trend to shortlist candidates, then confirm the exact vehicle condition with service records, recall status, and a VIN history report.
What to Check Before Buying a Used 2023 Jeep Grand Cherokee
Inspection Focus
- Inspect the electrical system, including infotainment and sensors, for any issues.
- Verify all open recalls at nhtsa.gov/recalls.
- Request service records for reported components like engine and suspension.
- Have a mechanic inspect the vehicle before purchase, focusing on electrical and engine systems.
Before You Close the Deal
- Inspect the electrical system, including infotainment and sensors, for any issues.
- Verify all open recalls at nhtsa.gov/recalls.
- Request service records for reported components like engine and suspension.
- Have a mechanic inspect the vehicle before purchase, focusing on electrical and engine systems.
Shortlist with model-year data. Decide with the exact VIN.
Before buying a used 2023 Jeep Grand Cherokee, run a VIN history report to verify accidents, title brands, odometer records, theft checks, and open recalls for the exact vehicle.
What the Complaint Data Suggests
Editorial interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology
Complaints for the 2023 Jeep Grand Cherokee are concentrated in electrical faults, with 168 reports, followed by engine problems and suspension failures. Crash-related complaints are relatively low at 13, but the overall confidence in this data is low due to limited model year coverage.
- Electrical faults account for the highest number of complaints at 168.
- Engine problems are the second most reported issue with 79 complaints.
- Suspension failures and fuel/propulsion system issues each have over 40 complaints.
- Electrical Faults
- Engine Problems
- Suspension Failures
All 2023 Jeep Grand Cherokee Complaints by Category
Every owner-reported complaint category filed with NHTSA for the 2023 Jeep Grand Cherokee. Use this as a pre-purchase inspection checklist.
| Component | Complaints | Crashes | Fires | Avg Mileage | Volume |
|---|---|---|---|---|---|
| Electrical Faults | 168 | 2 | 1 | — | |
| Engine Problems | 79 | 2 | 1 | — | |
| Uncategorized Issues | 59 | 2 | 1 | — | |
| Suspension Failures | 50 | — | — | — | |
| Fuel/Propulsion System | 45 | 1 | — | — | |
| Forward Collision Avoidance: AEB | 39 | 3 | — | — | |
| Steering Defects | 38 | 2 | — | — | |
| Transmission / Drivetrain | 34 | — | — | — | |
| Brake System | 25 | 3 | — | — | |
| Unintended Acceleration | 17 | 1 | — | — | |
| Lane Departure | 14 | 1 | — | — | |
| Back Over Prevention | 10 | 1 | — | — | |
| Airbag Malfunctions | 10 | 4 | — | — | |
| Structural Problems | 8 | 1 | — | — | |
| Visibility/Wiper | 7 | — | — | — | |
| Headlight/Taillight Failures | 7 | — | — | — | |
| Seat-Related Issues | 4 | — | — | — | |
| Wheel Issues | 3 | 1 | — | — | |
| Seat Belt Issues | 3 | — | — | — | |
| Hydraulic | 3 | — | — | — | |
| Parking-Brake Issues | 2 | — | — | — | |
| Firerelated | 1 | — | 1 | — | |
| Visibility | 1 | — | — | — | |
| Hybrid Propulsion System | 1 | — | — | — | |
| Carry Handle | 1 | — | — | — | |
| Shell | 1 | — | — | — | |
| Base | 1 | — | — | — | |
| Equipment | 1 | — | — | — |
Source: NHTSA Complaints Database. Complaint counts may exceed total complaints because one report can span multiple categories.
Real Owner Complaints
Read what owners actually reported to NHTSA for the 2023 Jeep Grand Cherokee. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.
High Voltage Battery (hybrid battery) has excessive drain when parked. This was noticed after completing the 68C recall. In any temperature it drains 8-12% over 12 hours. I noticed it happening when it was 65-75 degrees, so not hot and not cold. I brought it in for a repair once,…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH, the vehicle unexpectedly lowered and started pulling to the right. The vehicle was pulled over to the side of the road, and the contact exited to inspect the vehicle but found…
I am filing a formal safety complaint regarding my hybrid Jeep vehicle due to ongoing and unresolved safety issues that present a significant risk to myself and others. Since the beginning of ownership, I have experienced repeated and escalating problems with the vehicle, includ…
See attached document for complaint.
The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V576000 (Electrical System). The contact stated that while the vehicle was parked and turned off in the driveway, she heard popping noise…
The rear parking collision warning abruptly stopped working. The engine smells like it’s burning. The recall 68c has no remedy currently. My neighborhood is at risk due to this outstanding issue.
I am reporting a systemic safety failure involving a 2023 Jeep Grand Cherokee sold as a "Certified Pre-Owned" (CPO) vehicle. Despite the mandatory 125-point CPO safety inspection, the vehicle was delivered with multiple safety-critical defects that should have prevented certifica…
July 31, 2024, purchased a new 2023 Jeep Grand Cherokee Summitt (Hybrid) from local Chrysler/Dodge dealer in Las Vegas Nevada. Keeping this very high level, after the 3rd day the vehicle would not start. The dealer sent technician to our home however finally had to be towed to th…
My 2023 Jeep Grand Cherokee has been out of service at a dealership since January 22 due to a safety recall involving the high-voltage battery. The manufacturer has no repair available and no estimated timeline. I have no access to my vehicle and have been forced to pay for rent…
Unknown what actually occurs but the entire car shuts off while driving. It has happened to me twice in traffic. Once no warnings, the second time the tire pressure sensor fault flashed went away and then the entire car just shut down while I was driving. I had my child with me a…
The contact owned a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The vehicle was taken to the dealer, and the recall repair was performed the following day. The contact received a phone call; the contact was …
I was driving on the highway when all of a sudden my gas pedal stopped propelling the car and the engine seemed to be off. I looked at the dash board and saw that the car was indicating it was off and that I needed to step on the brake and hit the ignition button to turn it back …
Vehicle previously brought to dealership for recall and reported issue where vehicle abruptly stops/brakes without cause. Dealer did not resolve. On 3/16/26 vehicle came to a complete stop in roadway, shifted into park, and could not be moved into drive, neutral, or reverse. Driv…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle experienced battery failure. The check engine warning light was illuminated. The vehicle failed to restart. The vehicle was towed to the dealer, where it was di…
I am submitting this complaint regarding a Jeep Grand Cherokee 4xe that has been subject to multiple safety recalls involving the high-voltage battery system and a risk of fire or explosion.The manufacturer, Stellantis, issued safety instructions advising owners not to charge the…
Battery failure upon diagnostic at dealer per recall 68c. I had no issues with the car prior to bringing it into the dealer for the recall. The car has now been at dealer for over 11weeks. Neither dealership nor Stellantis is providing update on ETA for when battery will be re…
Dear Sir or Madam, I am writing to report serious safety concerns regarding my 2023 Jeep Grand Cherokee, VIN [XXX] , which still has 11 months remaining on the lease. During the two years of this lease, the vehicle has had several recalls and repeated mechanical problems every …
My car is a plug in hybrid and hybrid batteries have molars been replaced prematurely. This car has completely lost all power 3 times while I was driving and I had to have it towed to a Jeep certified dealer and it shat in the shop for 18 weeks. It has been in the shop 6 times an…
I need repair my car because i have recall battery hybryd i m scare driving my vehicles With my family I need Loaner car from Dealer
On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic …
Source: NHTSA Complaints Database. Real owner reports for the 2023 Jeep Grand Cherokee.
2023 Jeep Grand Cherokee Recalls
18 campaignsNHTSA recall campaigns for the 2023 Jeep Grand Cherokee. 18 recall campaigns are on record for this model year. Recalls are free to fix at authorized dealers, but completion status must be verified on the exact VIN.
2023 Jeep Grand Cherokee Buying FAQ
Buyer-focused answers based on real NHTSA complaint and recall data for this model year.
Is the 2023 Jeep Grand Cherokee reliable?▾
Severe Issues. NHTSA currently shows 355 owner complaints, 13 crash-related complaints, and 18 recall campaigns for this model year. The 2023 Jeep Grand Cherokee shows higher complaint activity for its model-year profile, so buyers should inspect known problem areas carefully before purchase. Treat this as a model-year signal, then verify the exact vehicle's condition and history before purchase.
What are the most common problems with the 2023 Jeep Grand Cherokee?▾
#1: Electrical Faults (168 complaints). #2: Engine Problems (79 complaints). #3: Uncategorized Issues (59 complaints)
At what mileage do problems start on the 2023 Jeep Grand Cherokee?▾
Mileage data is not available or insufficient for this model year.
How safe is the 2023 Jeep Grand Cherokee?▾
Complaint data is not the same as crash-test scoring, but it does highlight possible risk patterns. For the 2023 Jeep Grand Cherokee, NHTSA complaints include 13 crash-related reports and 3 fire reports out of 355 total complaints. 17 injury reports are also on file. For controlled crash-test ratings, check nhtsa.gov/ratings.
Does the 2023 Jeep Grand Cherokee have any recalls?▾
Yes. 18 NHTSA recall campaigns affect the 2023 Jeep Grand Cherokee. A major recall area is EQUIPMENT:OTHER:LABELS. 18 recall campaigns are on record for this model year. Always verify open recalls by VIN because completion status varies by vehicle.
Should I buy a 2023 Jeep Grand Cherokee?▾
The 2023 Jeep Grand Cherokee shows higher complaint activity for its model-year profile, so buyers should inspect known problem areas carefully before purchase. Use the model-year trend to shortlist candidates, then confirm the exact vehicle condition with service records, recall status, and a VIN history report. Pay extra attention to Electrical Faults during inspection. Before committing, run a VIN history report to verify accidents, title brands, odometer records, and recall completion for the exact car.
Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinSpector AI.
Wider context: See the full Jeep Grand Cherokee reliability report with year-by-year comparison.
Owner Reliability Rating
Rate the 2023 Jeep Grand Cherokee based on your ownership experience.
Add your rating:
Ratings are based on owner experience and are separate from NHTSA data shown above.
Check the Exact Vehicle History Before You Buy
Model-year complaints and recalls reveal patterns. A VIN report confirms whether the exact car has accident history, title brands, mileage issues, or open recalls.