Jaguar I PACE Reliability by YearBest & worst years, problems & recalls β NHTSA data
Comparing used Jaguar I PACE options? We analyzed 6 model years (2019β2024) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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Model-year trends show patterns β they can't tell you whether this car was crashed, flooded, or rolled back. A VIN check can.
- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the Jaguar I PACE has 226 owner complaints and 32 safety recalls across model years 2019β2024. The most reported issue area is ELECTRICAL SYSTEM. 2019 drew the most complaints; 2021 drew the fewest.
- Make
- Jaguar
- Model
- I PACE
- Model years analyzed
- 2019β2024 (6 years)
- Total NHTSA complaints
- 226
- Safety recall campaigns
- 32
- Crash-related complaints
- 3
- Fire-related complaints
- 5
- Worst model year (by complaints)
- 2019 (148 complaints)
- Best model year (fewest complaints)
- 2021 (1 complaints)
- Top reported issue area
- ELECTRICAL SYSTEM
- Reliability signal
- Poor
By model year
Jaguar I PACE: which years to avoid & which to buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used β lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record β lower risk starting points.
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
NCAP crash test ratings for this model are not yet loaded or this vehicle was not tested in the years analyzed. NHTSA tests a subset of new vehicles each year. Check nhtsa.gov/ratings directly for the latest results.
What the complaint data suggests
PoorThe JAGUAR I PACE has 226 NHTSA complaints and 32 recalls on record. 3 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 226 total complaints filed with NHTSA
- 32 federal recall campaigns
- 3 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Sep 2026
Safety recalls
NHTSA safety recalls
32 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
SERVICE BRAKES
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
EXTERIOR LIGHTING:TURN SIGNAL
ELECTRICAL SYSTEM:SOFTWARE
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
EXTERIOR LIGHTING:TURN SIGNAL
ELECTRICAL SYSTEM:SOFTWARE
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
EXTERIOR LIGHTING:TURN SIGNAL
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
EXTERIOR LIGHTING:TURN SIGNAL
SEATS
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Source: NHTSA Recalls Database. Data covers model years 2019β2024. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 226 NHTSA complaints β these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
226 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
No heat or defroster or fan on automatic when you override fan only cold air no way to heat car or reduce snow and ice on car
The contact stated that while driving at an undisclosed speed, a failure was noticed with a 2023 Jaguar I-Pace operated under the Waymo ride-share program. The vehicle would intermittently stop in the middle of traffic while completing rideshare trips. The contact expressed a concern that the ongoing failure posed a safety hazard. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was unavailable.
Waymo vehicle made a sudden merge into my vehicle's lane despite only about 1 car space between me and another vehicle in front when the Waymo's lane was blocked. I had to swerve my car hard left to avoid the Waymo from colliding into my vehicle.
See attached document for complaint.
The contact owns a 2022 Jaguar I-Pace. The contact stated that the vehicle was taken to the dealer because the vehicle failed to charge as needed. The contact then received a recall notification of NHTSA Campaign Number: 23V369000 (Electrical System). The vehicle was towed to the dealer where the recall was completed; however, the contact stated that while charging the vehicle, the garage and the vehicle overheated. The contact stated that the vehicle was extremely hot near the high-voltage battery area. The contact was concerned that the issue could cause a fire. No warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. No further assistance was provided. The failure mileage was approximately 27,000.
While driving a 2022 Jaguar I-Pace for 60 miles, the car came to a stop sign near its destination. At this point, the car would stutter and shake when attempting to accelerate, simultaneously the car would roll back since there was a slight decline in the road. Brakes were full functional throughout this time. However, no warnings were shown during the occurrence and by the time the driver was able to apply the brakes, the car had already rolled back approximately 2 feet. After this time, the car accelerated but the issue repeated itself at the next stop sign and again at the destination. While approaching a drive way at the destination with a 10-15% grade, the vehicle completely cut power halfway up the drive way. At this time the car rolled back into the street, approximately 6 feet, before the driver could react and apply brakes. Had there been someone standing or walking on the side walk at the end of the driveway, it would have resulted in severe injuries or even death. At the time, no vehicles were on the road, however if there were, the vehicle would have rolled into traffic before the driver is able to react. Power was regained approximately 10 seconds after rolling backwards. The vehicle was then parked curbside for approximately 4 hours. Upon starting and driving the vehicle again, the same issues with stuttering/shaking when accelerating from a standstill and sudden loss of power with any incline continued. The next day, the vehicle had to be towed to a Jaguar Land Rover dealer for investigation. No previous repair work or modifications have been done to the vehicle. All care and maintenance had been done according to the manual. Battery was also charged to 80% as recommended by the manual for optimal battery life. At the time the issues had started, the vehicle showed 48% battery life remaining. No previous issues or problems had occurred with the vehicle, no recalls or TSB in place as of 9/12/22 for the 2022 model year.
Read 14 more owner reports
This is an EV. Four times car stopped abruptly in the middle of the freeway. Everything was brought to the notice of dealership but still kept happening. This car has become a death trap for me and my family. I need immediate resolution for this case before something tragic happens.
Child safety at risk I saw a child (estimate 3-5 y/o) sitting in front seat of Waymo vehicle at 2:08pm at Bedford Dr. and Peck Dr. in Beverly Hills, CA. There did not appear to be an adult in the vehicle.
On XXX, I was the sole passenger in a driverless Waymo (XXX) in [XXX]. Pickup: Chase Field ~4:14 PM. At ~4:25 PM on [XXX], a multi-lane urban arterial, the automated driving system decelerated the vehicle without cause to ~10 mph and held that speed in the number one (leftmost) lane. There was no obstacle, pedestrian, emergency vehicle, work zone, signal, or traffic condition to explain it. Traffic passed at normal speed in adjacent lanes. The system merged to the center lane, then returned to the number one lane, still at ~10 mph. The vehicle was a slow-moving obstruction in a live travel lane. There was no steering wheel, no pedal, no human driver. I could not accelerate, pull over, or exit the lane. My exposure to a rear-end collision was created solely by the ADS and could be ended only by the ADS, which was not ending it. I called Waymo rider support. The vehicle remained at ~10 mph. About 30 seconds in, a remote agent overrode the system and restored normal speed. Key finding: the malfunction did not self-correct. The vehicle did not detect the anomaly, resolve it, or degrade to a safe state. It operated hazardously until a remote human took control. The systemβs own safety architecture did not catch it. A human did, only because I called. Waymo confirmed in writing that it verified the event as described, then declined to provide root cause, telemetry, or any investigative outcome absent legal process. I request NHTSA determine: (1) whether this was reported under the Standing General Order for ADS vehicles, or deemed below threshold and on what basis; (2) whether unexplained deceleration, sustained low-speed travel in live lanes, or failure-to-self-correct events have been reported for this fleet in the Phoenix ODD; (3) whether an ADS that cannot correct its own hazardous speed loss without remote human rescue meets any reasonable safety expectation for driverless operation on public arterials. Please contact me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
THIS REPORT IS ABOUT A SAFETY ISSUE INVOLVING A WAYMO VEHICLE OPERATING ON SAN THOMAS EXPRESSWAY AND CA HIGHWAY 101. 6/24/2026 ON OR AROUND THIS DATE, THE VEHICLE WAS OBSERVED AT SAN THOMAS EXPRESSWAY IN SANTA CLARA CALIF AND HIGHWAY 101. WAYMO VEHICLE CA PLT # 98720A4 WAS OBSERVED IN THE RIGHT LANE, THAT IS DEDICATED FOR VEHICLES ENTERING THE ONRAMP FOR THE CA 101 SOUTH. WITHOUT WARNING AND WITHOUT A TURN SIGNAL AND CROSSING OVER THE SOLID WHITE LINE, THE WAYMO VEHICLE AGGRESSIVELY ACCELERATED AND MADE AN UNSAFE AND ILLEGAL MERGE INTO THE LEFT LANE BOUND OVER THE OVER-PASS, AND CONTINUED ONTO MONTAGUE EXPRESSWAY. WAYMO VEHICLES ARE UNSAFE AND SHOULD NOT BE ALLOWED ON PUBLIC ROADS, HIGHWAYS AND STREETS. PLEASE INVESTIGATE!!
On [XXX] at approximately [XXX] pm, I was driving in the right-most lane on [XXX]. Traffic in my lane was stopped due to a red light. An autonomous Waymo vehicle was originally stopped at a yield sign on an intersecting side road behind my position. Instead of waiting for a legal gap in the traffic lane, the Waymo vehicle illegally entered the designated bicycle lane to bypass the stopped vehicles. When the traffic light turned green and my lane began to move, the Waymo vehicle abruptly merged into my lane directly from the bike lane (my right-side blind spot). It forced its way in front of my vehicle, requiring me to brake and use my horn to avoid a collision. The autonomous vehicle performed an unpredictable, illegal passing maneuver in a non-vehicle lane (bike lane) and merged from a blind spot, causing a near-miss with a human-driven vehicle that had the right-of-way. I have front and rear dashcam footage capturing the entire incident. Because the raw video files exceed standard upload limits, I have uploaded the unedited footage here for investigators to review and download: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At approximately [XXX] PT on Saturday, [XXX], my daughter and I were riding as passengers inside the car when the car itself couldn't make the traffic light in time before it turned red and got caught in the intersection of [XXX] and [XXX]. It started backing up into the oncoming traffic going across on [XXX] with the car itself backing up on [XXX], and kept on going backwards to the point that it fully blocked one out of the 2 lanes on [XXX] going towards downtown. This blatantly broke traffic laws, with cars going around us so it wouldn't hit us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Waymo car who had a passenger in the back of the vehicle, was autonomously driving illegally in the bus lane via Wilshire Blvd. Endangering those around them and the passenger inside.
I was a passenger in a Waymo autonomous vehicle in Orlando, Florida, on June 19, 2026, when a potentially dangerous traffic situation occurred. The vehicle was traveling on a roadway with a speed limit of approximately 45 mph when it suddenly decelerated and continued driving at approximately 10 mph. Other vehicles on the road were traveling at normal traffic speeds, creating a significant speed differential. I was concerned that a vehicle approaching from behind could have rear-ended the Waymo vehicle due to the unexpected and substantial reduction in speed. The vehicle remained at approximately 10 mph for a period of time while surrounding traffic was moving significantly faster. There were no warning messages, alarms, or explanations provided to me before the deceleration. There was no collision, injury, or property damage, but I believe the situation created an unreasonable safety risk. I contacted Waymo support during the incident. I was informed that the vehicle had entered a "restricted zone," but I was not provided with a clear explanation of what that meant or why it required the vehicle to travel at approximately 10 mph on a roadway where traffic was moving much faster. No emergency services responded. There was no collision. However, I am reporting this incident because I believe the vehicle's behavior created a potential traffic hazard and should be reviewed from a safety perspective.
For nearly one hour, this vehicle was blocking traffic and delaying first responders from critical incident calls. Vehicle was immobile and blocking in right lane of major thoroughfare.
SAFETY INCIDENTS 1. Highway Limp Mode Failure β May 2026 & June 2026 While driving on the highway in summer conditions with my infant in the vehicle, the car has entered limp mode twice without warning, reducing speed to a maximum of 2mph. This left us stranded in live traffic lanes, creating immediate and serious danger to my child's life. 2. Severe Range Loss in Winter Storm β December 2025 While driving in an ice storm with my infant in the vehicle, I briefly stopped to purchase windshield de-icer. Upon restarting the vehicle, the car lost approximately 50 miles of range instantaneously, leaving us unable to safely reach home in life-threatening winter conditions.
At 11:45 AM, a Waymo AV stopped in the middle northbound lane at the Kierland Commons/Scottsdale Quarter signaled pedestrian crosswalk. The stop signal was not on. Pedestrians were standing on the sidewalk waiting for the signal to turn so they could cross Scottsdale Road. I assume the Waymo AV saw the pedestrians standing on the sidewalk and decided to stop. I was directly behind the Waymo AV. Traffic was passing us in both lanes. The Waymo AV remained stopped until the pedestrian signal came on and did not move forward until after the signal turned off. Fortunately, vehicles behind me were paying attention and did not rear-end anybody. The main issue involves a Waymo AV coming to a stop when it sees pedestrians waiting to cross the street, rather than paying attention to the pedestrian signal light, which is a blinking red light over each lane when triggered by a pedestrian that turns solid red, allowing pedestrians to cross the street. I have provided this information to Waymo LLC and they have responded that they are looking into why this Waymo AV stopped when it should not have stopped.
I nearly had a collision with an autonomous Waymo vehicle in [XXX] due to the Waymo vehicle's failure to yield at an intersection. No emergency vehicles responded to the scene. There were no warning lamps, sounds or other symptoms prior to the failure to yield by the Waymo vehicle There was no collision. The Waymo vehicle failed to yield to my vehicle as I was traveling through an intersection with a protected green arrow. I had to slam onto my brakes with to avoid a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A waymo put pedestrian and public safety at risk on 5/12/26 at approximately 7:50 pm when it stopped halfway through an intersection at 14th, Market, and Church Street in San Francisco alongside a crosswalk. I began honking from my vehicle as the waymo stopped in front of lanes of oncoming traffic, blocking the intersection. Instead of continuing through the intersection, the waymo turned towards oncoming traffic and advanced forward into the crosswalk and into oncoming traffic that was stopped at the red light. As one of the vehicles it was advancing towards I laid on my horn to try to get it to stop, but it didn't and the car next to me had to back up away from it to avoid collision. The waymo stopped about 1 foot away from the car before reversing into the intersection again (see pictures) and then turning onto 14th andriving away. The waymo essentially used a very busy intersection and active crosswalk to execute a 3 point turn. Without human driver intervention a collision was likely with a vehicle or pedestrian.
During a heavy rain vehicle stalled out. Looked like it hit a bag of leaves at the drivers front wheel. Stuck in standing water blocking a lane. I was pulled over waiting out the rain and cars trying to get past the stalled Waymo were almost colliding with me and others. If a car can not function in heavy rain why are these on the roads.
Showing 20 of 226 total NHTSA complaints. Source: NHTSA Complaints Database
Check the exact car
Before you buy, check the exact Jaguar I PACE
These pages show model-year patterns across 6 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations β hereβs what each number actually tells you about a used Jaguar I PACE, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is β but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Jaguar I PACE has 226 complaints on record across 6 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Jaguar I PACE has 32 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 3 of the Jaguar I PACE's 226 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions β a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable β simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Jaguar I PACE vehicles on the road β not any specific car. Two Jaguar I PACE vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage β NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Jaguar I PACE has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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By state
Check a Jaguar I PACE by state
Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Jaguar I PACE.
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Jaguar I PACE reliability β frequently asked questions
Is the Jaguar I PACE reliable?
Poor. The Jaguar I PACE has 226 NHTSA owner complaints and 32 recall campaigns across model years. A commonly reported issue area is ELECTRICAL SYSTEM. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which Jaguar I PACE years to avoid?
Years with the most NHTSA complaints: 2019 (148 complaints), 2020 (52 complaints), 2024 (19 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common Jaguar I PACE problems?
Top reported issues: ELECTRICAL SYSTEM (184 complaints); FUEL/PROPULSION SYSTEM (32 complaints); UNKNOWN OR OTHER (31 complaints).
Does the Jaguar I PACE have recalls?
Yes β 32 NHTSA recall campaigns have been issued for the Jaguar I PACE. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.