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Vehicle Stats/FORD/E 350 Reliability
NHTSA Official DataUpdated Aug 2026Methodology

FORD E 350 Reliability by YearBest & worst years, problems & recalls — NHTSA data

Good reliability signalOur verdict from 22 complaints and 10 recalls on NHTSA record

Comparing used FORD E 350 options? We analyzed 10 model years (2017–2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.

22
Total Complaints
NHTSA filed
10
Safety Recalls
federal campaigns
3
Crash-Related
crash complaints
2
Fire-Related
fire complaints
1
Injuries Reported
across all years
10
Years Analyzed
2017–2026

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Found a FORD E 350? Check that exact car.

Model-year trends show patterns — they can't tell you whether this car was crashed, flooded, or rolled back. A VIN check can.

  • Accident & damage history
  • Odometer rollback records
  • Open recalls & title brands
NMVTIS official data Instant results No signup for the preview
Quick Answer

Based on NHTSA complaint data, the FORD E 350 has 22 owner complaints and 10 safety recalls across model years 2017–2026. The most reported issue area is SUSPENSION. 2017 drew the most complaints; 2022 drew the fewest.

FORD E 350 — key reliability facts
Make
FORD
Model
E 350
Model years analyzed
2017–2026 (10 years)
Total NHTSA complaints
22
Safety recall campaigns
10
Crash-related complaints
3
Fire-related complaints
2
Worst model year (by complaints)
2017 (13 complaints)
Best model year (fewest complaints)
2022 (0 complaints)
Top reported issue area
SUSPENSION
Reliability signal
Good
Source: NHTSA (National Highway Traffic Safety Administration) · Data last refreshed Aug 19, 2026
This E 350 has 10 open recall campaigns on record. Check whether yours is affected.Check my VIN free →

By model year

FORD E 350: which years to avoid & which to buy

Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used — lower counts suggest a cleaner reliability record.

Years to avoid
201713 complaints20183 complaints20193 complaints

These years have the most owner complaints. Inspect carefully and always run a VIN check.

Best years to buy
20220 complaints20210 complaints20193 complaints

These years have the fewest owner complaints on record — lower risk starting points.

Looking at a 2017 FORD E 350? It logged the most NHTSA complaints of any model year — averages won't tell you whether this exact car is affected.Check this VIN free →

Crash test ratings

NHTSA NCAP crash test ratings

New Car Assessment Program

NCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.

NCAP crash test ratings for this model are not yet loaded or this vehicle was not tested in the years analyzed. NHTSA tests a subset of new vehicles each year. Check nhtsa.gov/ratings directly for the latest results.

What the complaint data suggests

Good
Editorial interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology

Data engine & NHTSA methodology by Eduard Batog, Co-founder & Data Engineer. How we calculate this.

The FORD E 350 has 22 NHTSA complaints and 10 recalls on record. 3 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.

Key findings
  • 22 total complaints filed with NHTSA
  • 10 federal recall campaigns
  • 3 crash-related complaints on record
Top concerns
  • Review NHTSA complaint history for the most-reported components
  • Check recall completion status at nhtsa.gov/recalls
  • Verify service records for frequently complained components
Worst years

Consult the by-year breakdown to identify model years with elevated complaint rates.

Best years

Consult the by-year breakdown to identify model years with fewer reported issues.

What to check before buying used
  • Run a VIN check on the specific vehicle you are considering
  • Verify all open recalls are completed at nhtsa.gov/recalls
  • Request service records for the most-reported complaint components
  • Have a certified mechanic inspect the vehicle before purchase
Data note: NHTSA complaints are consumer-submitted and do not confirm a manufacturing defect Complaint volume is influenced by sales volume — popular models naturally accumulate more complaints

Problems by model year (best vs. worst)

2017
13
2018
3
2019
3
2021
0
2022
0

Source: NHTSA public complaints database. Updated: Aug 2026

Safety recalls

NHTSA safety recalls

10 recalls found

Safety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.

Safety recall

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

#24V097000STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONSSeptember 2, 2024
Safety recall

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

#24V097000STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONSSeptember 2, 2024
Safety recall

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

#23V625000POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWLAugust 9, 2023
Safety recall

ENGINE

#20V795000ENGINE
Safety recall

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

#20V175000SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Safety recall

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

#20V099000POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Safety recall

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

#22V089000STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Safety recall

ENGINE

#25V793000ENGINE
Safety recall

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

#22V089000STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Safety recall

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

#22V925000FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Source: NHTSA Recalls Database. Data covers model years 2017–2026. Always run a VIN-specific check below for the most up-to-date open recall status.

Common problems

What goes wrong most often

The vehicle systems owners complain about most, ranked from all 22 NHTSA complaints — these are the areas to inspect first on a used car.

01
SUSPENSION6 complaints
02
STEERING5 complaints
03
POWER TRAIN4 complaints
04
ENGINE3 complaints
05
SERVICE BRAKES3 complaints
06
UNKNOWN OR OTHER2 complaints
07
FUEL/PROPULSION SYSTEM2 complaints
08
ELECTRICAL SYSTEM2 complaints

Owner complaints

NHTSA complaint reports

22 total

These are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.

UNKNOWN OR OTHERNov 2025

I was driving on 14-W from Vancouver, WA toward I-5S. 60 mph. 60 degrees, light rain. My front moonroof unexpectedly exploded for no reason. I was not driving under an overpass, so I was not hit my a fallen object. The truck is under 4 months old, with no previous damage or incidents.

ENGINE,FUEL/PROPULSION SYSTEMJul 2026

Over the course of the last 3 months I have experienced different problems with the emissions on my truck. It started with replacing the sensor in the tail pipe then that led to loosing power while pulling my 25 foot goose neck trailer. On 7 different occasion I lost power while hooked up to my trailer. It happens with no warning either on hills or on a straight away. Two of the cases almost led to a wreck because semi's were following me to closely and when I lost power I immediately turned on my flashers and they were either able to get around me or lock up their brakes without hitting me. When this happens I have to coast off to the side of the road and restart the truck to get out of the way of traffic. My dealer could not diagnose the issue because the truck didn't throw a code until the 7th time. When it finally happened I was able make it into the dealership before they closed for the evening and they hooked up the laptop to check the code. This led to replacing the whole fuel system because the CP4 injection pump failed and sent metal shavings through the fuel system. Once this was all replaced the check engine light came on again just after leaving the dealership and now the EGR valve needs replaced. I took my truck to the dealership on June 2, 2026 and to this day July 2, 2026 they still have my truck and are trying to remedy the situation. We are hopeful that after replacing the EGR valve that my truck will be finished. I have also learned that Ford has replaced/ recalled certain VIN numbers for the issues I have encountered, however my truck doesn't qualify ???? How do they determine the recall protocol and is this fair to all customers. This truck is vital to my business and I have had to rent a truck from one of my customers during this month long journey to be able to preform my daily activities for my business. The dealer was gracious to give me a car to drive however a car can not pull a 25 foot goose neck trailer

STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCENov 2024

Driving during heavy rain in Texas, vehicle lost power intermittently, causing engine failure, loss of steering, loss of braking, loss of control. This event was apparently due to BCM failure due to moisture getting to the BCM. Upon inspection by a certified Mechanic , BCM and wiring was wet. BCM also had apparent corrosion.11

WHEELSJan 2023

FALL OF 2021 TRAVELING IN OKLAHOMA PANHANDLE PULLING TRAILER WITH LIVESTOCK THE PASSENGER REAR TIRE POPPED OFF DUE TO LUG BOLTS BREAKING. TOW TRUCK TOOK TO MCKAY FORD IN WOODWARD, OK AND THEY FIXED. JAN 14, 2023 TRAVIELING NEAR CANADIAN, TEXAS AT NIGHT DRIVERS SIDE TIRE POPPED OFF DUE TO LUG NUTS BREAKING. NOW I AM READING THAT WE ARE NOT THE ONLY ONES HAVING THIS PROBLEM. FAULTEY LUG NUTS CAUING BIG PROBLEMS. NOT SAFE

UNKNOWN OR OTHERJul 2020

MAY 3, 2019 NHTSA CAMPAIGN NUMBER: 19V342000 BRAKE LIGHT MAY RANDOMLY ILLUMINATE IF THE BRAKE LIGHTS INCORRECTLY ILLUMINATE, IT CAN CONFUSE OTHER DRIVERS, POSSIBLY INCREASING THE RISK OF A CRASH. NHTSA CAMPAIGN NUMBER: 19V342 MANUFACTURER TAYLOR MADE AMBULANCES COMPONENTS EXTERIOR LIGHTING POTENTIAL NUMBER OF UNITS AFFECTED 17 SUMMARY TAYLOR MADE AMBULANCES IS RECALLING CERTAIN 2017-2018 FORD E-350, F-450, E-450, F-550, AND GMC G3500-BASED AMBULANCES EQUIPPED WITH WHELEN BRAKE LIGHTS. DEPENDING ON THE SPECIFIC WIRING OF THE VEHICLE, THESE BRAKE LIGHTS MAY ILLUMINATE WHEN THE BRAKE PEDAL HAS NOT BEEN PRESSED. REMEDY TAYLOR MADE WILL NOTIFY OWNERS AND WHELEN WILL REPLACE THE BRAKE LIGHTS, FREE OF CHARGE. THE RECALL BEGAN JUNE 5, 2019. OWNERS MAY CONTACT TAYLOR MADE AMBULANCES CUSTOMER SERVICE AT 1-800-468-1310. COMPANY CLOSED, UNABLE TO DRIVE OUR AMBULANCE

FireENGINEMay 2019

TL* THE CONTACT OWNS A 2017 FORD E -350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS JUMP STARTED. ADDITIONALLY, THE VEHICLE FAILED TO SHUTDOWN WHEN THE KEY WAS REMOVED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GRIECO FORD (1651 NEW STATE HWY, RAYNHAM, MA 02767 (508) 219-4544) WHERE IT WAS DIAGNOSED THAT THE CLUSTER MODULE AND INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. IN ADDITION, WHILE AT THE LOCAL DEALER THERE WAS SMOKE EMERGING FROM THE STEP WELL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,000.

Read 14 more owner reports
STEERINGApr 2019

WHEN DRIVING ON HIGHWAY AND GO OVER A BUMP IN ROAD THE TRUCK GOES INTO A DEATH WOBBLE AND YOU NEED TO IMMEDIATELY HIT THE BRAKES AND SLOW DOWN TO ALMOST A COMPLETE STOP TO GET THE TRUCK BACK UNDER CONTROL. VERY LIFE THREATENING. THIS IS THE SECOND TIME I HAVE HAD TO TAKE BACK TO DEALER FOR SAME REASON. THE LAST TIME THIS HAPPENED IT ALMOST THREW ME IN THE DITCH. THIS IS A VERY SERIOUS SITUATION AND THERE SHOULD ABSOLUTELY BE A RECALL DONE BEFORE SOMEONE GETS KILLED WHEN THIS HAPPENS.

STEERING,SUSPENSIONMar 2019

EXPERIENCED THE INFAMOUS FORD "DEATH WOBBLE" AFTER HITTING A ROAD DIP AT 65MPH WHILE TRAVELLING TO FL. I WAS PULLING OUR 5TH WHEEL CAMPER. I RE-EXPERIENCED IT AGAIN 15 TIMES DURING THE SAME TRIP!!! FRONT END SHAKES UNCONTROLLABLY UNTIL YOU SLOW DOWN BELOW 40, WHICH IS A HAZARD ON A FREEWAY! OCCURRED SEVERAL TIMES AROUND 45-50 MPH, TOO. PLEASE HAVE FORD ISSUE A RECALL!!! I AM NOT THE ONLY OWNER EXPERIENCING THIS PROBLEM AND IT IS A HAZARD TO DRIVE AND HAVE IT OCCUR.

SUSPENSIONFeb 2019

WHILE DRIVING THIS VEHICLE AT HIWAY SPEED OF 60 MPH, I HIT A BUMP IN THE ROAD, THE VEHICLE STARTED VIBERATING VIOLENTLY IN THE FRONT END. THE STEERING WAS NEARLY UN-CONTROLLABLE. I TOOK THE VEHICLE TO MY DEALERSHIP WHERE THE ORDERED A PART THAT WAS SUPPOSED TO FIX THE PROBLEM. IT DID NOT FIX THE PROBLEM. THERE SEEMS TO BE AN ISSUE WITH THIS MODEL OF VEHICLE SINCE OTHER TRUCK OWNERS HAVE EXPERIENCED THE SAME PROBLEM. THIS IS A SERIOUS SAFETY CONCERN, AND SHOULD BE PLACED ON A RECALL.

STRUCTUREFeb 2019

TAILGATE OPENS ON IT'S OWN WHILE DRIVING OR IN PARK IN WET WEATHER ON ANY ROAD.

CrashSERVICE BRAKESFeb 2019

THIS VEHICLE IS USED AS AN AMBULANCE. ON TWO SEPARATE OCCASIONS THE VEHICLE WAS INVOLVED IN TWO MAJOR ACCIDENTS, ONCE GOING FORWARD FROM A STATIONARY POSITION THROUGH OUR BUILDING GARAGE DOOR AND THE OTHER WHILE IN REVERSE TRYING TO SLOW DOWN BACKING UP AND GOING THROUGH AN INTERIOR BUILDING WALL. THE GAS AND BRAKE PEDAL ARE LOCATED TOO CLOSE TOGETHER. WHEN THE DRIVER WENT TO APPLY THE BRAKES HIS FOOT PRESSES DOWN ON THE THROTTLE PEDAL AT THE SAME TIME, CAUSES THE VEHICLE TO TAKE OFF. THE MORE BRAKE YOU PUSH THE MORE THROTTLE IS PRESSED. WE ALSO ON TWO OTHER OCCASIONS WHEN THE VEHICLE WAS OUTSIDE HAVE HAD THE DRIVERS WHILE DEPRESSING THE BRAKE IN A STATIONARY POSITION SHIFTING FROM PARK TO DRIVE ALSO PRESS THE GAS CAUSING THE VEHICLE TO GO TO A VERY HIGH RPM AS THEY SHIFTED INTO DRIVE CAUSING THE VEHICLE TO LAUNCH FORWARD. EACH INCIDENT THAT OCCURRED INVOLVED DIFFERENT DRIVERS. I PERSONALLY AM RESPONSIBLE FOR ALL VEHICLE MAINTENANCE FOR THE ASSOCIATION, I MEASURED THE CLEARANCE BETWEEN THESE PEDALS AS COMPARED TO OUR OTHER AMBULANCE. THE PEDALS ON THE VEHICLE IN QUESTION IS ALMOST 3/4 OF AN INCH CLOSER THAN OUR F450. THE VEHICLE WAS BROUGHT TO THE DEALER AFTER THE FIRST ACCIDENT AND CHECKED AND NO ISSUE WAS FOUND. ACCIDENTS OCCURRED 1/18/2018 AND 2/7/2019 *DT*JB *BF*JB

POWER TRAINOct 2018

UNINTENDED ACCELERATION OCCURRED TWICE IN SEPTEMBER 2018. ONCE WHILE IN REVERSE; THE OTHER WHILE IN DRIVE. NO ACCIDENT OR INJURY OCCURRED. THIS IS A NEW VEHICLE. THE TRUCK WAS STATIONARY AT A RED LIGHT. WHEN THE INCIDENT OCCURRED WHILE IN DRIVE. I WAS SLOWLY BACKING UP IN A PARKING LOT, WITH MY FOOT ON THE BRAKE WHEN THE INCIDENT OCCURRED WHILE IN REVERSE.

STEERINGSep 2018

WHILE DRIVING ON INTERSTATE AT THE SPEED OF 75 MPH WENT OVER A SMALL BUMP ON ROAD THAT HAD BEEN REPAIRED AND MY TRUCK WENT INTO A SEVERE FRONT END SHAKE AND WOBBLE THAT I JUST ABOUT WENT INTO THE DITCH. (SCARED TO DEATH) SLOWED DOWN TO 10 MPH AND IT STOPPED SO I SLOWLY REGAINED SPEED ONLY TO FIND THAT THE NEXT LITTLE BUMP I WENT OVER IT DONE IT AGAIN. I AM HEAR TO SAY THAT IF I HAD BEEN PULLING MY LIVING QUARTERS HORSE TRAILER I AM SURE THE OUTCOME WOULD HAVE BEEN DIFFERENT. SO I SEE OTHERS HAVE HAD THIS SAME ISSUE SO WHAT IS TAKING THE FORD MOTOR COMPANY SO LONG IN DOING A RECALL TO FIX THIS DEATH TRAP THAT WE ARE DRIVING ON PUBLIC HIGHWAYS? I AM HEAR TO SAY THAT IF SOMETHING WOULD OF HAPPENED TO ME OR MY HUSBAND YOU WOULD BE HEARING FROM MY LAWYER. LETS GET THE PROBLEM FIXED BEFORE SOMEONE IS KILLED IF THEY HAVEN'T BEEN ALREADY. THIS IS THE FOURTH TIME IN THREE MONTHS THAT THIS HAS HAPPENED TO ME. THE DATE LISTED BELOW IS THE LAST TIME THIS HAPPENED WHILE ON INTERSTATE.

SUSPENSIONSep 2017

WE ORDERED A 2017 WITH AN ADVERTISED GVW OF 14,500 AND GCVW OF 22,000 (E450) BUT THE MANUFACTURER SUBSTITUTED A 2018 PRODUCT WITH A GCVW OF 18,500 (E350) AND GVW OF ONLY 12,500 WHICH IN MY OPINION IS A MAJOR SAFETY CONCERN CONSIDERING THAT MOST VEHICLES SOLD WILL LIKELY BE OVERWEIGHT WHEN IN USE AND IT CLEARLY WILL NOT MEET THE NEEDS OF WHAT WE EXPECTED TO RECEIVE. THOR IGNORES OUR CONCERNS AND HAS OFFERED NO SOLUTION AS TO HOW WE CAN SAFELY USE THIS MOTORHOME CONSIDERING IT IS BORDERLINE OVERWEIGHT WITH MINIMAL LOADING AND PASSENGERS.

SERVICE BRAKESOct 2025

While driving on the highway, the brakes on my rental truck began to feel mushy, and the pedal eventually went all the way to the floor. I was unable to stop and had to use the emergency brake to avoid a collision. The truck was rented from Budget Truck Rental (Serrato Enterprises Inc., 7680 Bandera Road, San Antonio, TX 78238). Upon inspection, I discovered brake fluid leaking from the left rear tire and an empty master cylinder reservoir under the hood. I made my first call to Budget Customer Service at 2:00 PM but was not towed to Abilene until 1:00 AM—leaving my family stranded for nearly two days. The next day, the repair mechanic from Rocky Mountain Truck inspected the braking system and told me this vehicle should never have been on the road due to the severe deterioration of the brake rotor and pads on both sides of the truck (photo attached). He provided me with the damaged rotor and brake pad as physical evidence of neglect and told me the vehicle would not pass any sort of inspection, also warning me to never rent from Budget again if this is how they give customers vehicles. Inside the cab, there is a maintenance log showing no service for over 20,000 miles beyond the last recorded entry at 99,000 miles, even though previous maintenance had been logged every 4,000 miles. This clearly shows a failure in standard maintenance and safety practices. The fact that my wife’s and my safety was jeopardized—and that Budget’s customer service treated this with such disregard—is unacceptable. It is alarming that only a catastrophic accident could have brought attention to such negligence in vehicle maintenance and safety oversight. I am going to these lengths due to the fact that Budget values milking a few extra miles out of a vehicle's lifespan rather than addressing the most common wear-and-tear items on a vehicle. I'm reaching out because of Budget’s failure to acknowledge the importance of vehicle safety. Budget Customer Reference Number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Crash FireFUEL/PROPULSION SYSTEMApr 2022

On April 22, 2022 we were driving east on Hwy 100 in Henderson, TN. We had stopped to make a left-hand turn. A vehicle claimed his brakes went out and hit us from behind going full-speed. Our driver could see he was not stopping and tried to leave the roadway. A vehicle was traveling west (coming towards us) so he couldn't turn to the left. He stated to pull off the roadway into the grass embankment, but didn't get of the road before being struck. My concern is this: our vehicle (cutaway with wheelchair lift added via state contract by Mid-south Bus in Murfreesboro, TN) immediately caught fire and burned to the ground within minutes. If there had been a wheelchair bound passenger tied down in the back of this vehicle, there would've been no way the driver could've got him/her off before being engulfed in flames. The fuel tank is located about 2.5' from the rear of the vehicle. The vehicle has a metal (not fiberglass or plastic) bumper. We have lots of these vehicles. My concern is "what if this happens again an there is a passenger in that wheelchair station?"

STEERING,SUSPENSIONApr 2019

SEVERE OVERSTEER, SWAYING AND STABILITY AT 55MPH. THIS IS A CLASS C RV ON A FORD E350 CHASSIS. IN SHORT, THE RV IS ABSOLUTELY DANGEROUS TO DRIVE WITHOUT A SUSPENSION UPGRADE.

SUSPENSIONJul 2026

This complaint is about a national company(Cruise America) that has a dismal maintenance program(if any) for their fleet of rental RV's. Me wife and I rented an RV to see this amazing country while traveling from [XXX] to my Navy reunion in [XXX]. We soon realized it wasn't going to be as fun as we imagined. The ride was the bumpiest we ever experienced and was to remain that way for 4445 miles. From day 1 I was calling the customer relations dept. to find out the protocol to get it fixed. I told them it must be the shock absorbers. The rep responded that he will find a mechanic in the next location we were passing. He didn't. He liked the idea I had since we would be in IL for 4 days, maybe he could get someone there. He agreed, but never found anyone. The RV was all over the road, especially in windy areas and when big rigs would pass. All we wanted was a safe trip, instead I was worried someone would get hurt. It was a draining experience both physically and mentally. I am concerned that if a renter is not a great driver the consequences could be dire. I have logged over 2.5 million miles during my career and consider myself an excellent driver with zero accidents. I have read many of Cruise America's 1,2 & 3 star reviews and have come to the conclusion that they don't maintain there RV's very well if at all. My reason for this complaint is in hope that this letter will land on the appropriate desk on someone who can investigate this company's maintenance program and have the ability to enforce customer safety laws where they find poor maintenance and keep the vehicles in need of repair off the nations highways until they pass safety laws. Thank you for reading this, I hope you can help. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN,ENGINEFeb 2025

56k miles - engine failure. Cylinder 1. Knocking - engine replacement.

1 InjuryPOWER TRAIN,SERVICE BRAKESSep 2019

TL* THE CONSUMER OWNS A 2018 FORD E-350. THE CONSUMER STATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, THE CONSUMER ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER THE VEHICLE FAILED TO OPERATE AS NEEDED. THE VEHICLE INSTEAD ACCELERATE FORWARD WHILE TRAVELING APPROXIMATELY 30 MPH. THE VEHICLE WENT INTO AN EMBANKMENT, DID NOT COLLIDE OR HIT ANYTHING, NO FRONT END DAMAGE, HOWEVER THE REAR OF THE VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY DUE TO NO COLLISION, A POLICE REPORT WAS FILED(BR-19-13326). THE CONTACT WAS TAKEN TO A LOCAL HOSPITAL AND SUSTAINED A FRACTURED BACK. THE CAUSE OF THE VEHICLE FAILURE WAS UNKNOWN. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP AND THEN TO A DEALER(TRI-LAKES MOTORS 180 STATE HIGHWAY F, BRANSON, MO 65616 417-334-7543). VIN NUMBER WAS UNAVAILABLE TO SEARCH IF THERE WAS A RECALL PLACED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. *BF *AS

Showing 20 of 22 total NHTSA complaints. Source: NHTSA Complaints Database

Check the exact car

Before you buy, check the exact FORD E 350

These pages show model-year patterns across 10 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.

The basics

How to read this data

Complaints, recalls, investigations — here’s what each number actually tells you about a used FORD E 350, in plain English.

01

What is an NHTSA Complaint?

An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The FORD E 350 has 22 complaints on record across 10 model years.

02

What is a Safety Recall?

A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The FORD E 350 has 10 recall campaigns in the NHTSA database.

03

What Are Crash Complaints?

Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 3 of the FORD E 350's 22 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.

04

How Is the Reliability Verdict Calculated?

The reliability verdict (Good) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.

05

Why Do Newer Years Have Fewer Complaints?

Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.

06

Fleet Data vs. Individual VIN

Everything on this page reflects aggregated data across all FORD E 350 vehicles on the road — not any specific car. Two FORD E 350 vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.

07

What Are NHTSA Investigations?

When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The FORD E 350 has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.

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By state

Check a FORD E 350 by state

Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used FORD E 350.

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Keep researching before you buy

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FORD E 350 reliability — frequently asked questions

Is the FORD E 350 reliable?

Good. The FORD E 350 has 22 NHTSA owner complaints and 10 recall campaigns across model years. A commonly reported issue area is SUSPENSION. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.

Which FORD E 350 years to avoid?

Years with the most NHTSA complaints: 2017 (13 complaints), 2018 (3 complaints), 2019 (3 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.

What are the most common FORD E 350 problems?

Top reported issues: SUSPENSION (6 complaints); STEERING (5 complaints); POWER TRAIN (4 complaints).

Does the FORD E 350 have recalls?

Yes — 10 NHTSA recall campaigns have been issued for the FORD E 350. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.

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