Head-to-head reliability

Lexus UX vs Toyota Camry

How the Lexus UX and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.

Lexus UX20 complaints · 0 recalls Fewer issues per year
Toyota Camry2,077 complaints · 27 recalls

Based on NHTSA owner-complaint & recall records

Which should you buy?

Lexus UX averages fewer NHTSA complaints per year. Lexus UX has 20 complaints and 0 recalls on record; Toyota Camry has 2,077 complaints and 27 recalls. Source: NHTSA owner complaints.

The numbers

Side-by-side NHTSA record

Lower is better in every category. The highlighted cell is the stronger result.

CategoryLexus UXToyota Camry
Total complaintsAll model years combined20 Better2,077
Safety recallsFederal recall campaigns0 Better27
Crash reportsCrash-related complaints9 Better177
Complaints per yearAveraged across model years2.5 Better207.7
Reported injuriesTied to owner complaints1 Better161
Reported deathsTied to owner complaints0 Better1

Source: NHTSA owner complaints & recall records.

What actually goes wrong

The problems owners report

The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.

Lexus UX

  1. 01SERVICE BRAKES6
  2. 02VEHICLE SPEED CONTROL4
  3. 03ELECTRICAL SYSTEM3
  4. 04POWER TRAIN3
  5. 05STRUCTURE3
In owners' words — SERVICE BRAKES

What component or system failed or malfunctioned, and is it available for inspection upon request? My Lexus 2020 UX200's brake malfunctioned and caused a crash accident into a restaurant on February 29th. It was inspected by Lexus Liability and an independent…

TL* THE CONTACT OWNS A 2019 LEXUS UX250 HYBRID. THE CONTACT STATED THAT UPON EXITING A CAR WASH, THE BRAKES FAILED TO OPERATE UPON DEPRESSION WITHOUT WARNING. DUE TO FAILURE, THE CONTACT COLLIDED WITH ANOTHER VEHICLE IN FRONT OF HIM. THE AIR BAGS DID NOT DEPL…

Toyota Camry

  1. 01POWER TRAIN383
  2. 02UNKNOWN OR OTHER331
  3. 03ENGINE309
  4. 04SERVICE BRAKES288
  5. 05ELECTRICAL SYSTEM233
In owners' words — POWER TRAIN

The contact owned a 2023 Toyota Camry. The contact stated that while driving at approximately 30 MPH there would be a loud noise emitting from the rear-end of the vehicle that seemed as if the vehicle was running rough. The contact stated that while being idl…

My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a…

Official recalls

Safety recalls on record

Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.

Lexus UX

No recalls on record.

Toyota Camry — 27 recalls

Wheels — Lugs/Nuts/Bolts/Studs
#23V432000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.

The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.

The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…

Seats
#24V128000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…

Equipment — Other — Labels
#19V503000

The defect: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements…

The risk: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

The fix: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is S…

Air Bags — Knee Bolster
#16V906000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon, and 2017 Camry vehicles manufactured August 3, 2016, to September 12, 2016. The front passenger knee air bag module may have been attached to the lower instrument panel with incorrect fasteners.

The risk: If the air bag was installed with incorrect fasteners, the fasteners may become loose over time, affecting the air bag deployment and increasing the risk of injury.

The fix: Toyota will notify owners, and dealers will inspect the fasteners, and if necessary, replace the instrument panel brace and body bracket and reattach the air bag assembly, free of charge. The recall began on February 8, 2017. Owners may co…

Year by year

Which model years to avoid

Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.

YearLexus UXToyota Camry
2026097
20252138
2024146
2023160
2022257
20214154
20204263
20196387
Years to scrutinize: the 2019 Lexus UX drew the most complaints (6); the 2018 Toyota Camry drew the most (727). Inspect these model years especially closely.

Check the actual car

Comparing models is smart. Checking the VIN is essential.

Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Lexus UX or Toyota Camry in front of you — accident history, open recalls and title records.

Go deeper

Full reliability reports

Lexus UX vs Toyota Camry — comparison facts
Comparison
Lexus UX vs Toyota Camry
Lexus UX total complaints
20
Toyota Camry total complaints
2,077
Lexus UX total recalls
0
Toyota Camry total recalls
27
Lexus UX avg complaints/year
2.5
Toyota Camry avg complaints/year
207.7
More reliable overall
Lexus UX
Lexus UX top complaint area
SERVICE BRAKES
Toyota Camry top complaint area
POWER TRAIN