Head-to-head reliability
JEEP Grand Cherokee vs Toyota Camry
How the JEEP Grand Cherokee and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Toyota Camry averages fewer NHTSA complaints per year. JEEP Grand Cherokee has 3,220 complaints and 92 recalls on record; Toyota Camry has 2,077 complaints and 27 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | JEEP Grand Cherokee | Toyota Camry |
|---|---|---|
| Total complaintsAll model years combined | 3,220 | 2,077 Better |
| Safety recallsFederal recall campaigns | 92 | 27 Better |
| Crash reportsCrash-related complaints | 168 Better | 177 |
| Complaints per yearAveraged across model years | 322.0 | 207.7 Better |
| Reported injuriesTied to owner complaints | 120 Better | 161 |
| Reported deathsTied to owner complaints | 2 | 1 Better |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
JEEP Grand Cherokee
- 01ELECTRICAL SYSTEM1,153
- 02UNKNOWN OR OTHER668
- 03ENGINE656
- 04POWER TRAIN423
- 05SERVICE BRAKES320
“See attached document for complaint. This letter is to fo rmally notify you of my vehicle's fai lure to conform to the express warranties under the Ill inois Lemon Law, and to demand compensation. The vehicle had a significant defect that was not, and r bel i…”
“There is a serious malfunction between the hybrid and electric systems. The engine is making a loud noise, and neither the hybrid nor electric mode functions properly. In addition, the fuel and oil refresh warning remains on, even after refueling. These issue…”
Toyota Camry
- 01POWER TRAIN383
- 02UNKNOWN OR OTHER331
- 03ENGINE309
- 04SERVICE BRAKES288
- 05ELECTRICAL SYSTEM233
“The contact owned a 2023 Toyota Camry. The contact stated that while driving at approximately 30 MPH there would be a loud noise emitting from the rear-end of the vehicle that seemed as if the vehicle was running rough. The contact stated that while being idl…”
“My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
JEEP Grand Cherokee — 92 recalls
The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Veh…
The defect: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
The risk: A vehicle fire can increase the risk of injury.
The fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of…
The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the…
The risk: Delayed air bag deployment during a crash increases the risk of injury.
The fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number…
The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Veh…
Toyota Camry — 27 recalls
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements…
The risk: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
The fix: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is S…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon, and 2017 Camry vehicles manufactured August 3, 2016, to September 12, 2016. The front passenger knee air bag module may have been attached to the lower instrument panel with incorrect fasteners.
The risk: If the air bag was installed with incorrect fasteners, the fasteners may become loose over time, affecting the air bag deployment and increasing the risk of injury.
The fix: Toyota will notify owners, and dealers will inspect the fasteners, and if necessary, replace the instrument panel brace and body bracket and reattach the air bag assembly, free of charge. The recall began on February 8, 2017. Owners may co…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | JEEP Grand Cherokee | Toyota Camry |
|---|---|---|
| 2026 | 9 | 97 |
| 2025 | 61 | 138 |
| 2024 | 234 | 46 |
| 2023 | 374 | 60 |
| 2022 | 359 | 57 |
| 2021 | 397 | 154 |
| 2020 | 226 | 263 |
| 2019 | 357 | 387 |
| 2018 | 841 | 727 |
| 2017 | 362 | 148 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific JEEP Grand Cherokee or Toyota Camry in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- JEEP Grand Cherokee vs Toyota Camry
- JEEP Grand Cherokee total complaints
- 3,220
- Toyota Camry total complaints
- 2,077
- JEEP Grand Cherokee total recalls
- 92
- Toyota Camry total recalls
- 27
- JEEP Grand Cherokee avg complaints/year
- 322.0
- Toyota Camry avg complaints/year
- 207.7
- More reliable overall
- Toyota Camry
- JEEP Grand Cherokee top complaint area
- ELECTRICAL SYSTEM
- Toyota Camry top complaint area
- POWER TRAIN