Head-to-head reliability
Infiniti QX80 vs Toyota Camry
How the Infiniti QX80 and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Infiniti QX80 vs Toyota Camry: The QX80 averages 7.8 complaints per year and 19 recalls, while the Camry averages 205.6 complaints per year and 31 recalls. The Camry also has 171 crash-related complaints versus 3 for the QX80. Source: NHTSA owner complaints.
The picture
Is the Infiniti QX80 or Toyota Camry more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Infiniti QX80
The Infiniti QX80 is a large luxury SUV with a relatively low complaint rate of about 7.8 per year over the past decade. Owners most often report electrical glitches, particularly with the infotainment system and battery drain, as well as issues with air bags and forward collision avoidance. While the overall complaint volume is modest, the presence of three crash-related complaints and two injuries suggests some safety-related defects that buyers should be aware of.
Toyota Camry
The Toyota Camry is a midsize sedan with a much higher complaint rate of about 205.6 per year, reflecting its enormous popularity and sales volume. Owners frequently report power train problems such as hesitation, shuddering, and key removal issues, along with engine and brake complaints. The 171 crash-related complaints and 158 injuries indicate that some defects may have safety consequences, though many are likely due to the high number of vehicles on the road.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Infiniti QX80 | Toyota Camry |
|---|---|---|
| Total complaintsAll model years combined | 78 Better | 2,056 |
| Safety recallsFederal recall campaigns | 19 Better | 31 |
| Crash reportsCrash-related complaints | 3 Better | 171 |
| Complaints per yearAveraged across model years | 7.8 Better | 205.6 |
| Reported injuriesTied to owner complaints | 2 Better | 158 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Infiniti QX80
- 01ELECTRICAL SYSTEM22
- 02UNKNOWN OR OTHER21
- 03AIR BAGS10
- 04FORWARD COLLISION AVOIDANCE10
- 05ENGINE7
Owners report infotainment and Apple CarPlay failures, including USB-C port issues, and sudden battery drain that can leave the vehicle unable to start after short stops. These glitches can be frustrating and may require costly dealer visits.
Complaints include air bag warning lights and disabled air bags due to electrical network errors, sometimes after a crash. This is a critical safety concern because air bags may not deploy when needed.
Some owners experience unintended braking, especially over certain road surfaces, and failures of the front collision detection system. This can cause sudden, unexpected braking that may startle the driver and increase crash risk.
While fewer complaints, some owners report engine-related issues, though details are limited in the sample. Any engine problem in a large SUV can be expensive to repair.
“What component or system failed or malfunctioned, and is it available for inspection upon request? Two components have failed: the infotainment/Apple CarPlay system, including the USB-C connectivity port, and the front collision detection/crash sensor system.…”
“MY WIFE IS IN QUARANTINE WITH OUR DAUGHTER IN OREGON. DRIVES THE QX80 EVERY 2 OR 3 DAYS, TO GO TO THE STORE FOR FOOD. QX80 STARTED UP JUST FINE, DROVE IT TO THE STORE AND PARKED IT. 35 MINUTES LATER, CAME OUT OF THE STORE WITH PERISHABLE GROCERIES, THE BATTER…”
Toyota Camry
- 01POWER TRAIN385
- 02UNKNOWN OR OTHER323
- 03ENGINE315
- 04SERVICE BRAKES285
- 05ELECTRICAL SYSTEM237
Owners report intermittent ignition key sticking (cannot remove key even in Park), hesitation and shuddering while driving, and check engine lights. These issues can leave you stranded or require costly repairs.
Complaints include delayed throttle response when pressing the accelerator, causing a several-second lag before the car moves. This can be dangerous when merging or crossing traffic.
Owners report electronic parking brake (EPB) failing to disengage, requiring towing, and clicking/vibrating noises from the ABS system. Brake problems directly affect stopping ability and safety.
Multiple system malfunctions are reported, including smart stop, stability control, power steering, blind spot monitoring, and lane keeping assistance failing simultaneously. Such widespread electrical failures can compromise many safety features at once.
“My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a…”
“The contact owns a 2023 Toyota Camry. The contact stated that while driving at various speeds, the vehicle was hesitating and shuddering, and the check engine warning light was illuminated. The vehicle was taken to the local dealer, who diagnosed the vehicle…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Infiniti QX80 — 19 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such,…
The risk: An overloaded vehicle can increase the risk of a crash.
The fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additio…
The risk: The lack of an image in the back-up camera display increases the risk of a crash.
The fix: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such,…
The risk: An overloaded vehicle can increase the risk of a crash.
The fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such,…
The risk: An overloaded vehicle can increase the risk of a crash.
The fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final…
Toyota Camry — 31 recalls
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
Buyer analysis
Infiniti QX80 or Toyota Camry: which should you buy?
The Infiniti QX80 has far fewer complaints per year (7.8 vs. 205.6), but the Toyota Camry's higher count is partly due to its much larger sales volume. In practice, the QX80 may have fewer overall issues, but the Camry's problems are more frequently reported and include serious power train and brake defects. Buyers should weigh the lower frequency of QX80 complaints against the potentially more severe nature of some Camry issues.
Key differences
- The Infiniti QX80 has about 7.8 complaints per year, while the Toyota Camry has about 205.6 per year, but the Camry sells in much higher volumes.
- QX80 owners frequently report infotainment and electrical glitches, while Camry owners report power train hesitation, key sticking, and brake problems.
- The Camry has 171 crash-related complaints and 158 injuries, compared to 3 crash-related and 2 injuries for the QX80, indicating a higher absolute number of safety incidents for the Camry.
- Both vehicles have recalls for safety systems: the QX80 for backover prevention cameras and labels, the Camry for air bag occupant sensors and seats.
- Check the infotainment system, Apple CarPlay, and USB-C ports for functionality, as failures are commonly reported.
- Test the forward collision avoidance and automatic braking system on various road surfaces to ensure it does not unexpectedly brake.
- Test the ignition key removal in Park and look for any hesitation or shuddering during a test drive, as these are frequent power train complaints.
- Check the electronic parking brake engagement and disengagement, and listen for clicking or vibrating noises from the brake pedal area.
Before you buy
- Obtain a full vehicle history report and check for open recalls on both models, especially for air bags and backover cameras.
- Have a mechanic inspect the electrical system, including battery health and infotainment functions, on the QX80.
- For the Camry, test drive at various speeds to detect transmission hesitation or shuddering, and verify key removal works smoothly.
- Ask the seller for maintenance records, particularly for brake and power train services on the Camry.
- During the test drive, deliberately test all advanced safety features (forward collision warning, lane keeping, blind spot monitoring) to ensure they function without errors.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Infiniti QX80 | Toyota Camry |
|---|---|---|
| 2026 | 6 | 0 |
| 2025 | 8 | 163 |
| 2024 | 2 | 50 |
| 2023 | 2 | 64 |
| 2022 | 1 | 61 |
| 2021 | 7 | 157 |
| 2020 | 6 | 274 |
| 2019 | 20 | 395 |
| 2018 | 9 | 744 |
| 2017 | 17 | 148 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti QX80 or Toyota Camry in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Infiniti QX80 vs Toyota Camry
- Infiniti QX80 total complaints
- 78
- Toyota Camry total complaints
- 2,056
- Infiniti QX80 total recalls
- 19
- Toyota Camry total recalls
- 31
- Infiniti QX80 avg complaints/year
- 7.8
- Toyota Camry avg complaints/year
- 205.6
- More reliable overall
- Infiniti QX80
- Infiniti QX80 top complaint area
- ELECTRICAL SYSTEM
- Toyota Camry top complaint area
- POWER TRAIN