Head-to-head reliability
Infiniti QX80 vs Toyota Camry
How the Infiniti QX80 and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Infiniti QX80 vs Toyota Camry: The QX80 has 77 complaints over 10 years (7.7/yr) versus the Camry's 2,143 (214.3/yr). QX80 issues center on electronics and airbags, while Camry reports include transmission and brake failures. Source: NHTSA owner complaints.
The picture
Is the Infiniti QX80 or Toyota Camry more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Infiniti QX80
The Infiniti QX80 is a large luxury SUV that, in ownership terms, offers a commanding presence and premium features, but the complaint data reveals a pattern of electronic gremlins and safety-system glitches. Owners frequently report issues with the infotainment screen, USB ports, and the forward collision avoidance system, sometimes leading to unintended braking. Airbag system faults and electrical network problems also appear, suggesting that while the vehicle may be comfortable, its complex electronics can be a source of frustration and potential safety concerns.
Toyota Camry
The Toyota Camry is a popular midsize sedan known for reliability, but the complaint data shows a high volume of issues, particularly with the powertrain, engine, and brakes. Owners report transmission grinding and failures, sudden acceleration incidents, and brake failures, which are serious safety concerns. The sheer number of complaints (over 200 per year) indicates that while the Camry is common, it is not immune to significant mechanical problems that could affect a buyer's peace of mind.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Infiniti QX80 | Toyota Camry |
|---|---|---|
| Total complaintsAll model years combined | 77 Better | 2,143 |
| Safety recallsFederal recall campaigns | 19 Better | 31 |
| Crash reportsCrash-related complaints | 3 Better | 181 |
| Complaints per yearAveraged across model years | 7.7 Better | 214.3 |
| Reported injuriesTied to owner complaints | 2 Better | 163 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Infiniti QX80
- 01ELECTRICAL SYSTEM22
- 02UNKNOWN OR OTHER21
- 03AIR BAGS10
- 04FORWARD COLLISION AVOIDANCE9
- 05VEHICLE SPEED CONTROL6
Owners report failures in the infotainment/Apple CarPlay system, including USB-C connectivity, and a systemic U1000 electrical network jam from an obsolete 2G TCU, which can disable airbags and cause other electrical issues.
Airbag system faults are reported, including codes like B002, and the passenger airbag may disarm for small adults, illuminating the warning light and potentially not deploying in a crash.
The front collision detection/crash sensor system can fail, and the vehicle may suddenly and unexpectedly brake, especially over certain road surfaces, which could lead to rear-end collisions.
“What component or system failed or malfunctioned, and is it available for inspection upon request? Two components have failed: the infotainment/Apple CarPlay system, including the USB-C connectivity port, and the front collision detection/crash sensor system.…”
“Vehicle acting as a non conforming testing asset running in Factory Debug Mode (Unit ID: 01). This also shows and caused systemic U1000 Electrical Network Jam from an obsolete/unconfigured 2G TCU. Critical Failures: Airbags disabled showing current codes B002…”
Toyota Camry
- 01POWER TRAIN395
- 02UNKNOWN OR OTHER342
- 03ENGINE315
- 04SERVICE BRAKES290
- 05ELECTRICAL SYSTEM246
Transmission issues are common, with grinding noises on acceleration and the need for transmission replacement, as reported by owners and confirmed by dealers.
Sudden unintended acceleration has been reported, leading to crashes, and there are engine maintenance warnings related to a coolant valve bypass that may not be covered by recall for all VINs.
Brake failure is reported, with no response when pressing the pedal, and there are instances of brakes not engaging properly, which is a critical safety concern.
“I turned into a restaurant’s parking lot, found a spot and slowly drove into the lot, I eased off the gas pedal and gently applying the brake as the lot has a slight downward slope. When I reach the chunk (the parking block), I added more force to the brake,…”
“Grinding noise coming from front end upon acceleration. Brought to dealership who confirmed noises coming from transmission. Transmission needs to be replaced per dealer recommendation. Recalls on 2021 Toyota Camry for same issue. Transmissions on backorder a…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Infiniti QX80 — 19 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Sa…
The risk: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
The fix: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requir…
The risk: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
The fix: Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into rever…
The risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such,…
The risk: An overloaded vehicle can increase the risk of a crash.
The fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent on…
Toyota Camry — 31 recalls
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
Buyer analysis
Infiniti QX80 or Toyota Camry: which should you buy?
The Infiniti QX80 has far fewer complaints per year (7.7) compared to the Toyota Camry (214.3), indicating a lower frequency of reported issues. However, the QX80's problems are concentrated in electronics and safety systems, while the Camry's issues are more mechanical and potentially more dangerous. In practice, the QX80 may offer a more trouble-free ownership experience in terms of raw numbers, but the nature of its issues could still be concerning.
Key differences
- The QX80 has significantly fewer complaints per year (7.7) than the Camry (214.3), but its issues are more focused on electronics and safety systems.
- The Camry has a higher number of crash-related complaints (181) and injuries (163) compared to the QX80 (3 crashes, 2 injuries), indicating more severe incidents.
- The QX80's top problems include electrical system failures and airbag disarming, while the Camry's top problems are transmission and brake failures.
- The Camry has more recalls (31) than the QX80 (19), but the QX80's recalls are mostly for backup prevention and labels, while the Camry's include airbag sensors and seats.
- Inspect the infotainment screen and USB ports for functionality, as owners report failures.
- Check for any warning lights related to airbags or forward collision avoidance, and have the system scanned for codes like B002.
- Listen for grinding noises from the transmission during acceleration, which could indicate a failing transmission.
- Test the brakes thoroughly, including on a slope, to ensure they respond properly, as brake failure has been reported.
Before you buy
- For the QX80, verify that all software updates are current, especially for the TCU and infotainment system.
- For the Camry, check the transmission fluid condition and have a mechanic inspect the transmission for any signs of wear.
- For the QX80, test the forward collision avoidance system in a safe area to ensure it does not brake unexpectedly.
- For the Camry, ask for service records related to any recalls, especially for the airbag sensor and seat issues.
- For both, obtain a vehicle history report to check for any previous complaints or accidents.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Infiniti QX80 | Toyota Camry |
|---|---|---|
| 2026 | 5 | 119 |
| 2025 | 8 | 153 |
| 2024 | 2 | 48 |
| 2023 | 2 | 62 |
| 2022 | 1 | 59 |
| 2021 | 7 | 155 |
| 2020 | 6 | 270 |
| 2019 | 20 | 393 |
| 2018 | 9 | 736 |
| 2017 | 17 | 148 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti QX80 or Toyota Camry in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Infiniti QX80 vs Toyota Camry
- Infiniti QX80 total complaints
- 77
- Toyota Camry total complaints
- 2,143
- Infiniti QX80 total recalls
- 19
- Toyota Camry total recalls
- 31
- Infiniti QX80 avg complaints/year
- 7.7
- Toyota Camry avg complaints/year
- 214.3
- More reliable overall
- Infiniti QX80
- Infiniti QX80 top complaint area
- ELECTRICAL SYSTEM
- Toyota Camry top complaint area
- POWER TRAIN