Head-to-head reliability
Infiniti QX60 vs Toyota Camry
How the Infiniti QX60 and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Infiniti QX60 vs Toyota Camry: The QX60 averages 25.4 complaints per year, while the Camry averages 214.3. The QX60 has 15 recalls, the Camry 31. Owners report CVT failures and sunroof shattering in the QX60, and sudden acceleration and brake failure in the Camry. Source: NHTSA owner complaints.
The picture
Is the Infiniti QX60 or Toyota Camry more reliable?
A plain-English read on what the NHTSA record says about living with each vehicle.
Infiniti QX60
The Infiniti QX60 is a luxury three-row SUV that, in ownership terms, shows a pattern of relatively low complaint volume but with serious and varied issues. Owners report engine noises and failures, electrical gremlins like random alarms and starting problems, and even a sunroof that shattered without warning. The powertrain, particularly the CVT, has been a major source of frustration, with one owner reporting complete failure at 120,000 miles. While the QX60 may offer comfort and features, these reports suggest that buyers should be prepared for potential costly repairs and intermittent electrical issues.
Toyota Camry
The Toyota Camry, a popular midsize sedan, has a much higher number of complaints, but this is partly due to its large sales volume. The complaints highlight issues with the powertrain, including transmission grinding and replacement needs, as well as engine problems like sudden acceleration and coolant valve issues. Brake failures are also reported, with one owner experiencing a complete loss of braking on a hill. Despite these serious reports, the Camry's overall reliability reputation remains strong, but buyers should be aware of these potential trouble spots, especially in certain model years.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Infiniti QX60 | Toyota Camry |
|---|---|---|
| Total complaintsAll model years combined | 254 Better | 2,143 |
| Safety recallsFederal recall campaigns | 15 Better | 31 |
| Crash reportsCrash-related complaints | 12 Better | 181 |
| Complaints per yearAveraged across model years | 25.4 Better | 214.3 |
| Reported injuriesTied to owner complaints | 25 Better | 163 |
| Reported deathsTied to owner complaints | 0 Better | 1 |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Infiniti QX60
- 01ENGINE58
- 02ELECTRICAL SYSTEM52
- 03UNKNOWN OR OTHER52
- 04POWER TRAIN47
- 05SERVICE BRAKES29
Owners report engine noises and potential failures, with one 2022 model experiencing issues after an oil change and a 2025 model having an unresolved engine noise. This suggests possible manufacturing or design defects that could lead to expensive repairs.
The QX60 has frequent electrical issues, including the car not starting without a jump, random alarm activation, and malfunction alerts. These intermittent problems are hard to diagnose and can leave owners stranded or dealing with a dead battery.
A dramatic issue is the panoramic sunroof glass shattering without warning while driving, which poses a safety risk. Additionally, the car may lock its doors spontaneously with the key fob inside, leading to lockouts.
The CVT transmission is a major weak point, with one owner reporting complete failure at 120,000 miles and problems starting as early as 30-40,000 miles. Another owner experienced a dangerous situation when downshifting manually caused unintended acceleration.
“Our 2022 Infiniti QX60 was brought in at Infiniti Service Center for regular oil change. The car had 29,564 miles. After the service, I was deciding whether to take the highway or the local route. I thought of stopping by the church, so I decided to take the…”
“On Saturday, 3/22/25-vehicle lease start date for the 2025 QX60-lease from Sanford Infiniti On Saturday, 4/5/25- brought the vehicle back to Sanford Infiniti due to noise coming from the engine. According to their written paperwork, “The issue is currently un…”
Toyota Camry
- 01POWER TRAIN395
- 02UNKNOWN OR OTHER342
- 03ENGINE315
- 04SERVICE BRAKES290
- 05ELECTRICAL SYSTEM246
Transmission issues are prominent, with grinding noises and the need for replacement reported. One owner noted that the transmission was on backorder, indicating a widespread problem. This can lead to significant repair costs and downtime.
Air conditioning problems include a condenser damaged by a rock and a recurring vinegar/mildew odor from the vents. These issues affect comfort and may require repeated repairs.
Serious engine issues include uncontrollable sudden acceleration, which led to a crash, and a coolant valve bypass problem that triggers a maintenance light. These are safety-critical and can cause loss of control or engine damage.
Brake failure is reported, with one owner experiencing no response when pressing the pedal on a hill. This is a critical safety issue that could lead to accidents.
“I turned into a restaurant’s parking lot, found a spot and slowly drove into the lot, I eased off the gas pedal and gently applying the brake as the lot has a slight downward slope. When I reach the chunk (the parking block), I added more force to the brake,…”
“Grinding noise coming from front end upon acceleration. Brought to dealership who confirmed noises coming from transmission. Transmission needs to be replaced per dealer recommendation. Recalls on 2021 Toyota Camry for same issue. Transmissions on backorder a…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Infiniti QX60 — 15 recalls
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2022 INFINITI QX60 and Nissan Pathfinder vehicles. The second-row seat track may be missing a mounting bolt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly…
The risk: A missing mounting bolt may allow the seat track to move during a crash, increasing the risk of injury.
The fix: Dealers will inspect the second-row seat track and install a new mounting bolt as necessary, free of charge. Owner notification letters were mailed April 13, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numb…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
The risk: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
The fix: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard n…
The risk: A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.
The fix: Dealers will inspect and replace the front brake caliper assemblies as necessary, free of charge. Owner notification letters were mailed May 9, 2025. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer servi…
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
The risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
The fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI o…
Toyota Camry — 31 recalls
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
Buyer analysis
Infiniti QX60 or Toyota Camry: which should you buy?
The Infiniti QX60 has fewer complaints per year (25.4) compared to the Toyota Camry (214.3), but the QX60's issues are often more severe and costly, such as CVT failure and sunroof shattering. The Camry's higher complaint count is partly due to its popularity, but it also has serious safety-related issues like sudden acceleration and brake failure. In practice, the QX60 may offer a more trouble-free experience in terms of frequency, but when problems occur, they can be more expensive and dangerous.
Key differences
- The QX60 has a higher rate of electrical and engine issues, including random alarms and starting problems, while the Camry's issues are more focused on transmission and brake failures.
- The QX60's CVT transmission is a known weak point, with complete failures reported, whereas the Camry's transmission issues are also serious but may be covered by recalls.
- The QX60 has a dramatic sunroof shattering incident, which is a unique safety hazard not reported in the Camry.
- The Camry has reports of sudden acceleration and brake failure, which are critical safety concerns, while the QX60 has fewer such reports but still has dangerous downshift behavior.
- Inspect the CVT transmission for any signs of slipping or unusual noises, and check service records for transmission repairs or replacements.
- Test all electrical features, including the alarm system and battery, to ensure no intermittent issues are present.
- Check for any transmission grinding or hesitation during acceleration, and verify if the transmission has been replaced or is under recall.
- Test the brakes thoroughly, especially on hills, and look for any warning signs of brake failure.
Before you buy
- Obtain a vehicle history report and check for open recalls on both models.
- Have a trusted mechanic perform a pre-purchase inspection, focusing on the transmission and brakes.
- Test drive the vehicle in various conditions, including highway and stop-and-go traffic, to feel for any transmission or brake issues.
- Check the sunroof (if equipped) for any signs of stress or damage, and ask about any prior replacements.
- Review the owner's manual for recommended maintenance schedules and ensure they have been followed.
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Infiniti QX60 | Toyota Camry |
|---|---|---|
| 2026 | 5 | 119 |
| 2025 | 16 | 153 |
| 2024 | 19 | 48 |
| 2023 | 27 | 62 |
| 2022 | 22 | 59 |
| 2021 | 0 | 155 |
| 2020 | 23 | 270 |
| 2019 | 37 | 393 |
| 2018 | 38 | 736 |
| 2017 | 67 | 148 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Infiniti QX60 or Toyota Camry in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Infiniti QX60 vs Toyota Camry
- Infiniti QX60 total complaints
- 254
- Toyota Camry total complaints
- 2,143
- Infiniti QX60 total recalls
- 15
- Toyota Camry total recalls
- 31
- Infiniti QX60 avg complaints/year
- 25.4
- Toyota Camry avg complaints/year
- 214.3
- More reliable overall
- Infiniti QX60
- Infiniti QX60 top complaint area
- ENGINE
- Toyota Camry top complaint area
- POWER TRAIN