Head-to-head reliability
Honda Insight vs Toyota Camry
How the Honda Insight and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Honda Insight averages fewer NHTSA complaints per year. Honda Insight has 452 complaints and 57 recalls on record; Toyota Camry has 2,128 complaints and 31 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Honda Insight | Toyota Camry |
|---|---|---|
| Total complaintsAll model years combined | 452 Better | 2,128 |
| Safety recallsFederal recall campaigns | 57 | 31 Better |
| Crash reportsCrash-related complaints | 43 Better | 181 |
| Complaints per yearAveraged across model years | 45.2 Better | 212.8 |
| Reported injuriesTied to owner complaints | 28 Better | 163 |
| Reported deathsTied to owner complaints | 2 | 1 Better |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Honda Insight
- 01AIR BAGS120
- 02ENGINE89
- 03FORWARD COLLISION AVOIDANCE51
- 04SERVICE BRAKES45
- 05ELECTRICAL SYSTEM44
“On September 16, 2022, I was in an accident where a driver hit me on the rear passenger side. I went a through a green light of an intersection on the Mopac N feeder Road and Duvall. Either both our lights were green or the other driver was dishonest and his…”
“I received the "important safety recall" letter in March 2024 from the Honda Automobile Division regarding the seat weight sensor circuit board. The letter said that in a crash, the airbags could deploy in a dangerous fashion. I have called my Honda dealer th…”
Toyota Camry
- 01POWER TRAIN391
- 02UNKNOWN OR OTHER340
- 03ENGINE312
- 04SERVICE BRAKES290
- 05ELECTRICAL SYSTEM241
“The vehicle allows the engine to be turned off, key removed, while the vehicle is still in drive with no warning lights or sounds. I have tested and the vehicle can roll away. Complained to the toyota dealership and they said the service tech consulted with t…”
“My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Honda Insight — 57 recalls
The defect: Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
The risk: A loss of drive power can increase the risk of a crash.
The fix: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K…
The defect: Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The fix: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
The defect: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions…
The risk: Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.
The fix: Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.
The defect: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeli…
The risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The fix: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V…
Toyota Camry — 31 recalls
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…
Year by year
Which model years to avoid
Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.
| Year | Honda Insight | Toyota Camry |
|---|---|---|
| 2022 | 31 | 58 |
| 2021 | 24 | 155 |
| 2020 | 31 | 268 |
| 2019 | 97 | 390 |
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Honda Insight or Toyota Camry in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Honda Insight vs Toyota Camry
- Honda Insight total complaints
- 452
- Toyota Camry total complaints
- 2,128
- Honda Insight total recalls
- 57
- Toyota Camry total recalls
- 31
- Honda Insight avg complaints/year
- 45.2
- Toyota Camry avg complaints/year
- 212.8
- More reliable overall
- Honda Insight
- Honda Insight top complaint area
- AIR BAGS
- Toyota Camry top complaint area
- POWER TRAIN