Head-to-head reliability
Chrysler TOWN AND Country vs FORD F 150
How the Chrysler TOWN AND Country and FORD F 150 compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.
Based on NHTSA owner-complaint & recall records
Chrysler TOWN AND Country averages fewer NHTSA complaints per year. Chrysler TOWN AND Country has 3,627 complaints and 45 recalls on record; FORD F 150 has 11,102 complaints and 144 recalls. Source: NHTSA owner complaints.
The numbers
Side-by-side NHTSA record
Lower is better in every category. The highlighted cell is the stronger result.
| Category | Chrysler TOWN AND Country | FORD F 150 |
|---|---|---|
| Total complaintsAll model years combined | 3,627 Better | 11,102 |
| Safety recallsFederal recall campaigns | 45 Better | 144 |
| Crash reportsCrash-related complaints | 79 Better | 319 |
| Complaints per yearAveraged across model years | 362.7 Better | 1110.2 |
| Reported injuriesTied to owner complaints | 152 Better | 287 |
| Reported deathsTied to owner complaints | 3 | 1 Better |
Source: NHTSA owner complaints & recall records.
What actually goes wrong
The problems owners report
The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.
Chrysler TOWN AND Country
- 01ELECTRICAL SYSTEM1,695
- 02ENGINE596
- 03POWER TRAIN466
- 04UNKNOWN OR OTHER418
- 05SEATS275
“Transmission completely failed and had to be risky rebuilt. I was just driving down the highway and the transmission went into limp mode and I came to a fast slow down as it dropped the gearing. Also have noticed a huge issue with electronics putting me into…”
FORD F 150
- 01POWER TRAIN3,492
- 02ELECTRICAL SYSTEM2,052
- 03UNKNOWN OR OTHER1,380
- 04EXTERIOR LIGHTING1,150
- 05ENGINE828
“Vehicle Safety Hazard & Recall Remedy Denial Recall: 26S28 / NHTSA Campaign 26V237 Summary of Issue: I am experiencing active, unsafe vehicle symptoms directly tied to Recall 26S28, including intermittent transmission signal loss, warning lights, and abrupt d…”
“I. Vehicle Purchase and Maintenance History In September 2020, I purchased this 2020 Ford F-150 new. II. Chronology of Defect and Repair Attempts Around 33,000 miles, the vehicle began exhibiting severe excessive oil consumption, an audible engine noise, and…”
Official recalls
Safety recalls on record
Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.
Chrysler TOWN AND Country — 45 recalls
The defect: Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the dri…
The risk: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
The fix: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's numb…
The defect: Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Compan…
The risk: Failure of the rear axle may increase the risk of a crash.
The fix: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
The defect: FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control un…
The risk: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
The fix: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
The defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling ce…
The risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of func…
The fix: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is…
FORD F 150 — 144 recalls
The defect: Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
The risk: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
The fix: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
The defect: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from…
The risk: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
The fix: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
The defect: Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and br…
The risk: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
The fix: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The re…
The defect: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or dist…
The risk: Reduced rearward visibility can increase the risk of a crash.
The fix: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may…
Check the actual car
Comparing models is smart. Checking the VIN is essential.
Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Chrysler TOWN AND Country or FORD F 150 in front of you — accident history, open recalls and title records.
Go deeper
Full reliability reports
- Comparison
- Chrysler TOWN AND Country vs FORD F 150
- Chrysler TOWN AND Country total complaints
- 3,627
- FORD F 150 total complaints
- 11,102
- Chrysler TOWN AND Country total recalls
- 45
- FORD F 150 total recalls
- 144
- Chrysler TOWN AND Country avg complaints/year
- 362.7
- FORD F 150 avg complaints/year
- 1110.2
- More reliable overall
- Chrysler TOWN AND Country
- Chrysler TOWN AND Country top complaint area
- ELECTRICAL SYSTEM
- FORD F 150 top complaint area
- POWER TRAIN