Chrysler TOWN AND Country Reliability by YearBest & worst years, problems & recalls — NHTSA data

Driver side active headrest deployed while driving the vehicle causing safety concern and head/neck injury and pain.

2015 Chrysler Town and Country lost propulsion power while driving, endangering 2 occupants and surrounding drivers. While driving on a residential road, vehicle came to a stop at intersection. Upon attempting to accelerate from stop and applying gas, vehicle jolted and would not accelerate past 5 miles an hour with transmission engaging and disengaging while shifter was in drive. Vehicle's transmission would intermittently engage and disengage for 1/2 mile with no warning lights or error messages. Vehicle idled as normal, but vehicle would not engage transmission properly when shifter set to "Drive" position. Vehicle was then parked in driveway off of the road.

The contact owns a 2015 Chrysler Town and Country. The contact stated that the vehicle was purchased, and while driving 60-70 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to Auto Zone and was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V529000 (POWER TRAIN); however, the VIN or the vehicle type was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 106,163.

I was sitting in my parked vehicle in my driveway with vehicle turned off, talking on my cellphone and just adjusted the headrest and the headrest popped out like a bang, since I was leaned over I missed gettting hit. My extended warranty was up in July of this year, and was never told from my Chrysler dealership I get maintenance from was told there was a faulty headrest design.

The contact owns a 2015 Chrysler Town and Country. The contact stated that while attempting to open the rear passenger’s side door, the door failed to operate as intended and remained closed. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the mechanism in the door needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 126,000.

I was driving at 515 am on the highway about 60 mph, when all of a sudden Drive aside headrest airbag went off. I am thankful that it was early in the morning and not a lot of people on the road cuz I did swerve but did not hit anyone or anything as it startled me as I was driving. I called Chrysler see case number below and they will do nothing about this. As this car is made you need to replace the whole seat they want me to pay for the Diagnostics waiting for a supervisor to call me back. I've been icing my lower neck and back since it happened. My case 93912799

when coming to a stop the van will jerk, and when taking off it acts like it does not want to catch the gear, now we are expirancing no take off, it will not go past 20 miles, and when we try the engine will rev up and will not pick up speed.

Passenger side active head rest deployed suddenly while driving down the road on a hot day (90 degrees with heat factor 100+) Called dealer and they stated extended coverage for this expired June 13. This happened on July 28. They want to order parts, approx 170 USD and charge 108 USD labor. This is a common problem because of manufacturing with inferior plastic parts and it is violent when it pops apart unexpectedly.

I purchased the vehicle yesterday. On drive home I noticed that it stop pulling. I took foot off of gas and reapply and the vehicle picked up speed again. I got home and checked recalls for this year vehicle and noticed a safety recall for the transmission. When I called dealership today and gave the VIN # they said there were no recalls for my vehicle. But my vehicle is performing exactly like the safety recall reported. Person I bought it from said she's been the only owner. So now I'm going to have to find a shop to repair the transmission because I refuse to drive a vehicle that's unsafe. Why was my van not included in the recall when the recall list included my year make and model?

The Head Restraint (AHR) on the driver's seat opened, without warning, striking the back of my head with considerable force. I was startled and momentarily dazed, as a result. The vehicle was parked at the time, so no impact or collision was involved. The Head restraint has not been repaired and is available for inspection. I have seen many reports of the same problem with numerous other vehicles. The manufacturers should be responsible for the repairs. Thank you!

The contact owns a 2015 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the driver's head restraint unexpectedly deployed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

The contact owns a 2015 Chrysler Town and Country. The contact stated that while her husband was driving uphill at an undisclosed speed, the transmission failed to properly shift into a higher gear, and the engine was revving abnormally. The contact pulled over the side of the road 1,000 ft away from the residence and added transmission fluid to the vehicle. The contact stated that while following her husband in another vehicle, she observed leaking fluid underneath the vehicle. The contact’s husband stopped the vehicle and the contact noticed that transmission reservoir was empathy. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission fluid was leaking from the bell housing, and the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another independent transmission mechanic but had not yet been diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.

The passenger side active head restraints (AHRs) deployed unexpectedly while the van was unoccupied inside our garage. Upon investigation the metal latch bar was still in it's undeployed location (latched into the head rest) but there were visible plastic parts missing on the other portion of the headrest. It appears that the plastic clamps had broken at some point and caused the AHR to deploy - luckily nobody was in that seat at the time. The AHR was unable to be reset so a replacement headrest has been ordered for installation.

In approximately 10 separate instances starting around December 12th when I was driving my 2015 Town and Chrysler Mini van, it would lose power and shut off randomly. I would attempt to steer the car to the side or middle of the road (I lost the ability to turn the wheel), shut the car off and turn it back on and the car would start up again no problem. I took the car to the dealership three times for this issue and they were not able to find an issue any of the times I brought it in. It happened once when my daughter was in the car. I was concerned from my safety because I could have been rear ended. I avoid highway driving because of this issue.