Head-to-head reliability

Chrysler Pacifica vs Toyota Camry

How the Chrysler Pacifica and Toyota Camry compare on NHTSA complaints, recalls and crash reports — and which is the lower-risk used buy.

Chrysler Pacifica3,641 complaints · 88 recalls
Toyota Camry2,128 complaints · 31 recalls Fewer issues per year

Based on NHTSA owner-complaint & recall records

Which should you buy?

Toyota Camry averages fewer NHTSA complaints per year. Chrysler Pacifica has 3,641 complaints and 88 recalls on record; Toyota Camry has 2,128 complaints and 31 recalls. Source: NHTSA owner complaints.

The numbers

Side-by-side NHTSA record

Lower is better in every category. The highlighted cell is the stronger result.

CategoryChrysler PacificaToyota Camry
Total complaintsAll model years combined3,6412,128 Better
Safety recallsFederal recall campaigns8831 Better
Crash reportsCrash-related complaints118 Better181
Complaints per yearAveraged across model years364.1212.8 Better
Reported injuriesTied to owner complaints92 Better163
Reported deathsTied to owner complaints11

Source: NHTSA owner complaints & recall records.

What actually goes wrong

The problems owners report

The most-complained-about systems on each vehicle — what fails, and what owners say in their own words.

Chrysler Pacifica

  1. 01ENGINE1,301
  2. 02ELECTRICAL SYSTEM1,105
  3. 03POWER TRAIN986
  4. 04STEERING531
  5. 05UNKNOWN OR OTHER517
In owners' words — ENGINE

[XXX]- bought new 2025 Chrysler Pacifica w/ 29 mi at Troncalli Chrysler Dodge Jeep (TCDJ). [XXX]- 1st time -I was driving the car when it made a “clunk” sound when turning left. All the lights on the dashboard came on and the ABS system turned off.The car saf…

The charging system light came on. My wife went to charge at public charging station due to being close to one. After plugging in the van, it said charging failed. She unplugged the charged went to back up and the van died. Had to have it towed to dealer. Dea…

Toyota Camry

  1. 01POWER TRAIN391
  2. 02UNKNOWN OR OTHER340
  3. 03ENGINE312
  4. 04SERVICE BRAKES290
  5. 05ELECTRICAL SYSTEM241
In owners' words — POWER TRAIN

The vehicle allows the engine to be turned off, key removed, while the vehicle is still in drive with no warning lights or sounds. I have tested and the vehicle can roll away. Complained to the toyota dealership and they said the service tech consulted with t…

I have a 2024 Toyota Camry with a ua80 transmission and started having problems around 92000 miles and I'm starting to have a lot more at 109,000 miles which is a little ridiculous for a transmission that is way too early very concerned for my safety on a pre…

Official recalls

Safety recalls on record

Federal recall campaigns — the defect, the risk, and the fix. Confirm any open recall was completed before you buy.

Chrysler Pacifica — 88 recalls

Air Bags — Side/Window — Curtain
#25V302000Aug 2025

The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…

The risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

The fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recal…

Equipment — Appliance — Tv/Radio/Speakers
#25V471000

The defect: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)…

The risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The fix: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is…

Air Bags — Side/Window — Curtain
#25V573000Apr 2025

The defect: Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVS…

The risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

The fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 82C,…

Equipment Adaptive/Mobility — Wheelchair Restraints/Securement — Latch/Anchor
#25V876000

The defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restrain…

The risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

The fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Toyota Camry — 31 recalls

Seats
#24V128000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…

Air Bags — Sensor — Occupant Classification
#23V865000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir…

The risk: An air bag that does not deploy during a crash increases the risk of injury.

The fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue…

Wheels — Lugs/Nuts/Bolts/Studs
#23V432000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.

The risk: A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.

The fix: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on…

Seats
#24V128000

The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

The risk: A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB0…

Year by year

Which model years to avoid

Complaints per model year for both vehicles — lower is better. The spikes are the years to scrutinize.

YearChrysler PacificaToyota Camry
202611116
202526152
20244047
202314962
202220258
2021361155
2020164268
2019346390
2018844732
20171498148
Years to scrutinize: the 2017 Chrysler Pacifica drew the most complaints (1,498); the 2018 Toyota Camry drew the most (732). Inspect these model years especially closely.

Check the actual car

Comparing models is smart. Checking the VIN is essential.

Brand averages tell you the trend. A VIN check tells you what's wrong with the specific Chrysler Pacifica or Toyota Camry in front of you — accident history, open recalls and title records.

Go deeper

Full reliability reports

Chrysler Pacifica vs Toyota Camry — comparison facts
Comparison
Chrysler Pacifica vs Toyota Camry
Chrysler Pacifica total complaints
3,641
Toyota Camry total complaints
2,128
Chrysler Pacifica total recalls
88
Toyota Camry total recalls
31
Chrysler Pacifica avg complaints/year
364.1
Toyota Camry avg complaints/year
212.8
More reliable overall
Toyota Camry
Chrysler Pacifica top complaint area
ENGINE
Toyota Camry top complaint area
POWER TRAIN