Toyota Avalon
Reliability, NHTSA Complaints & Recall History

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

Safety Recall

A couple of months ago, my car started running a little rough as it would sit in idle mode. When suddenly my check engine light came on. I checked the codes and they seemed to be P0445 Evaporitive emission system leak detected (large leak). And P0441 Evaporative emission system. Incorrect Purge Flow. P0505 Idle control system. And P0171 System to Lean Bank 1 and P0174 System to Lean. Bank 2 and P0172 System Too Rich and P1170 and P117B Manufacture Control. But other then just running a little rough at idle that was about all that I had noticed until I went to go fuel up back in October. My fuel was low so I went to fuel up and after wards, my car struggled really hard to start. And every time since that days it’s progressively gotten worse. Last week I kept my car running while I fueled up and as I drove away from the gas station, my car just stalled out completely. It took me about an hour and a half before my car would start again. I was waiting for the tow truck to come get me and thank God inc checked it one more time and it started. Now just recently, when I put my car in park the engine immediately Reva up super high. It started to wine really loud and rpm go through the roof. Until I shut the car off. So I am unable to sit in idle at all anymore. I decided to Google what could be going on with my car and then I seen this recall on the fuel pump off some Toyota Avalon 2019 & 2020 models. But much to my surprise, my Vin/Vehicle is not listed. Will Toyota still replace the fuel pump for free? Please contact me as soon as possible. I really need to address this issue. Thank You!

To Whom It May Concern, I am filing this complaint to report Right Toyota in Scottsdale, Arizona, and Toyota Motor Corporation for their mishandling of a critical airbag safety recall (23TA15) on my 2020 Toyota Avalon Hybrid. The lack of transparency, misleading information, and failure to provide a remedy has left me with a vehicle that is unsafe to drive and has caused significant financial hardship. 1. Right Toyota never informed me of the recall, despite multiple service visits throughout the year. I only discovered this issue through my insurance company in August 2024. 2. I scheduled service appointments with Right Toyota on August 23rd and October 15th, 2023, after learning about the recall. Each time, I was told that there was no remedy available, and I was not offered any alternative solutions or a loaner vehicle. Toyota’s Brand Engagement Team later confirmed that a remedy for my specific vehicle is not expected until March 2026. 3. I called Right Toyota back after the manufacturer told me the dealership was meant to solve this issue by offering me a loaner vehicle or buying my car off me. I spoke to Jason Murdoch who informed it was preposterous to think they would offer me a loaner vehicle until 2026 and that the only option he could offer is buying my car off me 8K negative on what I still owe on my car loan. He told me the dealerships hands were tied unless NHTSA or the manufacturer gave specific instructions for me. 4. I have since relocated to Hawaii, where I cannot use the vehicle due to safety concerns. I am still making loan payments on a car that I cannot drive, and Right Toyota’s refusal to offer any assistance has placed me in a difficult situation. I request that Toyota and Right Toyota either: Repurchase the Vehicle: Take back the vehicle and pay off the remaining loan balance. Provide an Immediate Solution: If repurchasing is not possible, arrange for a free airbag repair or provide a rental vehicle until the remedy is available.

TIE ROD LOOSE I heard a clunking noise while turning the steering wheel to the left at very low speeds. Took car in for service Service Mechanic found left outer tie rod end "with play, loose" Safety issue: potential loss of steering ability while driving Vehicle has been inspected and repaired - (my cost $1308.94) - images attached No warning messages / appeared about a month before I went in... it became progressively worse with time

When refueling vehicle, gasoline backs up immediately, doesn't shut off gas hose and pours out all over vehicle and feet of person refueling. Today is the 4th time it's happened. It's been to Gettle Toyota of Lakewood in Bradenton FL for this exact complaint and was told there's nothing wrong with the vehicle.

on 3 lane expressway (US422)about 1/4 mile from where the lanes split( see attached). No cars in front of me but cars in the lane to my left slowed. My car suddenly braked causing the car behind me to swerve to my right to avoid a collision. The adaptive breaking (incorrectly) determined that there was a collision hazard, thus creating an actual collision hazard

This has happened 3 times now. When putting gas in and the pump kicks off fuel gushes out of the tank. I only had a quarter of a tank at the time. Only got $1 worth in the last time this happened. If you try to put more fuel in pump will kick off then it just pushes fuel out all over the ground, which could easily cause a fire. Took to the dealer today to get this on record, had a full tank so they did not not try to gas it up. Get no warning that this is going to happen. On all 3 occasions I was able to gas up without an issue the next day.

I represent the family of a fatally injured rollaway victim. It is on their behalf I am reporting the circumstances of this incident and to strongly urge that NHTSA update the rollaway requirements specified in Federal Motor Vehicle Safety Standard 114. On August 22, 2020, It is believed that while attempting to retrieve the key fob, the driver inadvertently bumped the gear selector forward into Neutral, releasing the torque to the wheels that had kept it stationary on their sloped driveway. (Unlike shifting out of the Park position, which requires application of the brake pedal and depressing the lock button on the shift selector, the shift selector can be moved from Drive forward into the Neutral position, without a secondary interlocking action.) The drivers wife, who was behind the vehicle. was pinned by the car and dragged under to her death. The position of the transmission gear selector was not documented by any witnesses or first responders when the vehicle eventually came to rest on the opposite side of the road, not is it documented in the extensive data stored within the vehicle. However, the data retrieved from the subject vehicle during a subsequent inspection revealed that the Vehicle Control History (VCH) included a field for “Driver Exited Vehicle When Shift Position Wasn’t P” which showed that at the time of the incident that is exactly what happened. Finally, there is ample evidence to support the need for an upgrade of the rollaway provisions within FMVSS 114 – as the facts above show. It’s not enough for a safety agency to simply allow manufacturers to do so voluntarily. . Instead, the Toyota was content to collect the data and blame the driver for an event that it clearly knows occurs and has extensive information about, but fails to prevent. The public needs to rely on NHTSA to promulgate updated regulations that meet the safety needs presented to drivers of modern vehicles.

ON OCTOBER 28, 2020, TOYOTA ANNOUNCED IT WAS CONDUCTING A SAFETY RECALL INVOLVING CERTAIN TOYOTA AND LEXUS VEHICLES PRODUCED BETWEEN JULY 2017 THROUGH DECEMBER 2019 DUE TO THE SAME FUEL PUMP ISSUE FOR WHICH THEY ANNOUNCED A SAFETY RECALL IN JANUARY 2020. THE REFERENCED VEHICLE DOOR STICKER SHOWS A PRODUCTION DATE OF 12/19, WHICH IS WITHIN THE PRODUCTION PERIOD ANNOUNCED ON 10/28/2020. HOWEVER, THE VIN ON THIS VEHICLE DOES NOT APPEAR ON ANY RECALL LIST AND THE DEALER TELLS ME THERE ARE NO RECALLS FOR MY VEHICLE. NONETHELESS, I HAVE EXPERIENCED SEVERAL INSTANCES WHERE THE VEHICLE FEELS LIKE IT IS ABOUT TO STALL: WHEN MAKING A TURN OR DRIVING ON CITY STREETS; IN SOME INSTANCES (INCLUDING TODAY) IT IS WHEN STARTING FROM A STOP SIGN OR TRAFFIC LIGHT; OTHER TIMES IT IS WHEN ACCELERATING. THERE HAVE BEEN TWO INSTANCES WHERE THIS HAPPENED WHILE MAKING A LEFT TURN AT AN INTERSECTION. IN ONE SUCH INSTANCE, A YELLOW TRIANGLE WARNING LIGHT FLASHED MOMENTARILY ON THE VEHICLE'S DISPLAY. THIS ISSUE WAS REPORTED TO THE SELLING DEALER DURING THE LAST ROUTINE MAINTENANCE VISIT ON MAY 4, 2021. IN REFERENCE TO THIS COMPLAINT, THE DEALER WORK ORDER REPORTED TECHNICIAN "WAS UNABLE TO DUPLICATE CUSTOMERS CONCERN AT THIS TIME VEHICLE IS CURRENTLY OPERATING WITHIN ALL MANUFACTURERS SPECIFICATIONS".

TL* THE CONTACT OWNS A 2020 TOYOTA AVALON. THE CONTACT STATED WHILE DRIVING AT 60 MPH, WHEN THE SUNROOF SHATTERED WITHOUT ANY OBJECT CAUSING THE IMPACT. THE VEHICLE WAS TAKEN TO LOCAL DEALER HERITAGE TOYOTA OWINGS MILLS (9801 REISTERSTOWN RD, OWINGS MILLS, MD 21117: (844) 202-9429), WHERE IT WAS DIAGNOSED THAT THE SUNROOF NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,937.

RECALL# 20V-682,IF A VEHICLE STALLS WHILE DRIVING,THIS COULD INCREASE THE RISK OF A CRASH.TOYOTA IS TALKING ABOUT THE RECALL FOR A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING.THIS IS A SERIOUS SAFETY CONDITION WHICH COULD ENDANGER THE LIVES OF MY FAMILY AND MYSELF.THIS CONDITION HAS BEEN REPORTED TO ME IN NOVEMBER 2020 WITH NO REMEDY IN SIGHT.ALL I WANT IS FOR TOYOTA TO FIX MY PROBLEM ASAP,OR TELL ME TO PARK MY VEHICLE AND USE A LOANER FROM TOYOTA TILL SERIOUS CONDITION IS FIXED.THERE ARE SEVERAL CLASS ACTION SUITS DUE TO THIS PROBLEM WITH THE FUEL PUMPS MADE IN CHINA FOR SEVERAL YEARS.

Infotainment screen went black when car had 42,000mi. Took to toyota dealer and charged $200 for same reset i did at home also charging ports do not work. Can't get any gps or anything information on car through screen all Took place in 2023

On 11/27/25 around 11:30 am , I went to stop at a stop sign before approaching the main road. I went to stop at the stop sign and hit the brakes as I proceded to turn left on to the main Road there was a car coming on the main road and I hit my brakes to stop from causing me to run into him when I hit the brakes to avoid hitting the other car , the brakes locked and would not stop the car. Causing the car to swerve and hit the car, went to the other side of the street , hit a pole , and damaged my left and right back and front of my car and hit the other car as well. It was not the first time that the brakes did this to me, however the first time that that happened thankfully I did not hit anyone on the on going road , but the brakes freed up and I continued driving. This timethe brakes froze and the car went out of control. I almost lost my life me and my husband who was a passenger in the car. The person whom I hit in the other car saw that I tried to stop and the car went out of control. The car would not stop. I am concerned because for a long time I have been telling the dealer when I go for service I complained about the knocking of the brakes when I press to stop. They said nothing is wrong and they never did anything about it. Now today I went to the dealer to complain about the accident I was in and wanted them to inspect the brakes. They wanted to charge me 199.00 and I refused to have them diagnose the car because this appears to be problem with the car and nothing on my part. It may be a sensor issue or something. I felt that the car was being operated remotley in other words I had no control the car spinned out of control and the brake system did not work. I want to get rid of this car because I have had 4 accidents with this car since I purchased it in May of 2022. I am now afraid to drive the car after this incident. Please someone help me with this situation.

The vehicle was proceeding on the freeway when the drivers side rear tire blew out and went completely flat. The low pressure tire warning system that alerted us never indicated that the air pressure was low or getting low, but rather it had instantly dropped to 0 PSI. There was no integrity left to the tire which posed an extreme safety hazard to the stability of the vehicle. Upon contacting Bridgestone I was asked to have a third party company inspect the tire to which we complied. The inspection revealed that the tire had suffered a failure due to a manufacturing defect and not wear/tear or accidental damage. The tires equipped on the vehicle are approximately one year old with less than 3,800 miles on them. Bridgestone is refusing to honor a replacement due to their defect unless I purchase an extended warranty for all 4 tires. Tire Size: 215 / 55 R 17

I was driving home from work. I was on the the highway driving approximately 55 mph. All of a sudden I heard what can only be described as a gun shot or explosion. It was extremely loud and it almost caused me to run into the guardrail. I then heard glass falling onto the safety shield of my moonroof. I got home and inspected the moonroof and there was a large hole in the moonroof. The glass appeared to push out from inside the car. There were zero signs that this would happen. The moonroof is never used. It was approximately 75 degrees and partly cloudy when this occurred.

While driving, the tire sidewall ripped in half. I had reported this as a tire failure but Firestone (owns Bridgestone) stated that this was caused by the vehicle (Toyota Avalon). I did want to report this in case there are other incidents.

Tire blew out, the outer sidewall completely came apart at the seams. There was no external pressure and there are less than 5,000 miles on the car. The PSI was at 35 as per the manufacturers spec.

The torsion springs for the rear trunk are very weak. They have been that way since car was new. I have had multiple occasions where I opened the trunk and had it come down and hit me on the head. This has also happened to my wife.

Leaving a parking lot, the car jumped out of gear. Thought maybe I had bumped the gear selector but attempts at putting the car in gear resulted in grinding noises and the only option was to put it in PARK. Check engine light came on. Mechanic diagnosed a speed sensor. Had this happened on the freeway or while trying to pass another car on a two lane and a speed sensor disable the entire car to me is dangerous and should be addressed. Had the check engine light come on, I would have had the sensor replaced right away. I now feel this is an unsafe situation that could arise in other 2017 Toyota cars

TL* THE CONTACT OWNS A 2017 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNNAMED DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2017 TOYOTA AVALON. THE CONTACT RECEIVED AN EMAIL CONFIRMATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS). THE NHTSA HOTLINE WAS CONTACTED AND AN INQUIRY WAS MADE IN REGARD TO THE STATUS OF THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.