Tesla Cybertruck
Reliability, NHTSA Complaints & Recall History
3 model years analyzed (2024–2026). All data sourced directly from the NHTSA public complaints and recall database — the same data used by federal regulators.
Checking a specific Tesla Cybertruck? Run a VIN check for its exact history.
⭐ NHTSA NCAP Crash Test Ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
AI Interpretation
Medium ConfidenceBelow AverageNHTSA complaint data for the Tesla Cybertruck (2024–2026) shows 128 complaints concentrated in the 2024 model year, with no complaints reported for 2025 or 2026. The most frequently cited components are STRUCTURE and ELECTRICAL SYSTEM, together accounting for nearly half of all complaints. Crash-related complaints number 19, and there have been 16 recalls. The data suggests potential issues in structural integrity and electrical reliability, though consumer reporting does not confirm manufacturing defects.
- All 128 complaints are from the 2024 model year; 2025 and 2026 have zero complaints.
- STRUCTURE (31 complaints) and ELECTRICAL SYSTEM (30 complaints) are the top two complaint components.
- There are 19 crash-related complaints and 16 recalls across the three model years.
- ELECTRICAL SYSTEM issues, with 30 complaints, may indicate problems with wiring, battery, or infotainment.
- STRUCTURE complaints (31) could involve body panels, frame, or trim integrity.
- FORWARD COLLISION AVOIDANCE (15 complaints) suggests potential sensor or calibration concerns.
The 2024 model year accounts for all 128 complaints, driven primarily by STRUCTURE and ELECTRICAL SYSTEM issues. This suggests early production units may have higher risk of these problems.
The 2025 and 2026 model years show zero complaints, which could indicate improvements or low sample size. Buyers may consider later model years if production refinements have been applied.
- Inspect the ELECTRICAL SYSTEM for any warning lights or intermittent failures.
- Verify all open recalls at nhtsa.gov/recalls before purchase.
- Request service records for STRUCTURE and ELECTRICAL SYSTEM repairs.
- Have a mechanic inspect the vehicle, focusing on reported components.
- Test the FORWARD COLLISION AVOIDANCE system during a test drive.
🔔 NHTSA Safety Recalls
16 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
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Source: NHTSA Recalls Database. Data covers model years 2024–2026. Always run a VIN-specific check below for the most up-to-date open recall status.
🔧 Most-Reported Problem Areas
Based on component keywords extracted from all 128 NHTSA complaints.
📋 NHTSA Complaint Reports
128 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
I have fell victim to the now infamous PCS failure. My truck stopped being able to charge from home, and Tesla requires me to use their Supercharging system in order to drive it. I was actually around the truck when it failed and could smell a potent odor of electrical smoke coming from outside the vehicle. I have observed the same odor every time I’ve charged it since. Tesla will not accept the vehicle at their service center because they are back ordered on the part by over eight weeks.
Unexpected PCS2 failure and loss of AC charging. This unable to charge battery where supercharger is not available. Risks of being stranded. Limits current use. Repair unavailable and no estimated time per service center!
Will not charge at 48 volts has been reduced to 24 volts. PCS failure. This is a widespread issue and apparently known by Tesla which currently has a parts shortage
The failed components include the Tesla Vision system (cameras), sensors, Active Safety Control Module (AEB), and Gear Selection UI. Symptoms first appeared on April 30, 2026, including black screens and "Autopilot Unavailable" alerts. Internal vehicle logs from Apr 30 to May 02 confirm persistent "SNA" (Signal Not Available) and "UNAVAILABLE" states for these critical safety modules well before the collision. On the day of the accident (May 02), the logs recorded 25 instances of Gear UI signal loss, which completely disabled the rearview camera and proximity alerts while reversing. This total "blind" state put my safety at extreme risk as I had zero visibility of blind spots and received no audible warnings. The Automatic Emergency Braking (AEB) was also recorded as "UNAVAILABLE," failing to prevent the collision. The problem is scientifically confirmed by the vehicle's internal diagnostic logs, which I have retrieved and am ready to provide for inspection. The accident has been reported to the local police and Progressive Insurance. I am currently coordinating with Tesla Service for a formal inspection of these software and hardware defects.
A widespread defect in the Cybertruck's Power Conversion System (PCS) completely disables home/AC charging. Replacement parts are on national backorder. The Power Conversion System (PCS) manages all alternating-current (AC) power flowing into the battery. I began receiving an error code, PCS2_a095, which indicates a failure in the Power Conversion System (PCS) of a Tesla Cybertruck, causing "AC Charging inability to charge at home, effectively bricking the vehicle for daily convenient use.
This error code (PCS2_a103_IsoTempSensorIrrational) is from a Tesla Cybertruck. It relates to the Power Conversion System (PCS2), which handles AC charging, PowerShare (vehicle-to-load/home), and other power conversion functions. My Cybertruck will likely be affected in the future by charging issues related to PCS. I understand this is a common issue with Cybertruck within my VIN range. I request this issue be investigated and a recall done prior to being affected.
Faulty PCS system can cause car to stop charging, potentially causing vehicle to shut down on the highway, leaving it stranded and a hazard on the road.
The new tesla update forces me to interact with the touch screen in order to operate my vehicle after self driving is disabled. There is no way to dismiss or disable this screen in the new update and no way for me to roll my vehicle back to the old software. After disengaging self driving a forced selector box forces you to make one of 4 choices in order to see your screen/navigation and perform other features in the car such as adjusting the windshield wipers. There is no way to disable this screen, it pops up every single time Full Self Driving is disengaged and there is no way to disable it. I believe this actively violates california law by requiring me to interact with the touch screen while actively controlling the vehicle on manual mode. I tried clicking elsewhere on the screen but yuo are forced to select one of the four options presented
The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving at undisclosed speeds, the sideview mirrors struck a pedestrian. Additionally, the sideview mirrors struck barriers and other objects while driving. The contact stated that the vehicle failed to detect or recognize when an object was struck and continued operating. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28,000.
The OEM off-road light bar was mounted on the top of windshield fell off. Tesla refused to fix and replace
PCS FAILURE. WILL NOT CHARGE
Vehicle stopped AC and DC charging. This could get anybody stranded. Seems to be a wide spread issues online. PCS2
I was driving my 2024 Tesla Cybertruck on the Freeway 57 southbound between 9:06 AM to 9:10 AM at about 60 mph when the vehicle suddenly steered sharply to the left without any input from me. It completed a full 360-degree spin, hit the concrete median, and then came to a stop. No other cars were involved. The truck is heavily damaged and not drivable. This appears to be a sudden mechanical or software failure. I have reported it to 911 and the police car moved the vehicle to a safe place. I have reported it to Tesla and requested a full diagnostic review of the vehicle logs.
The PCs on earlier cybertrucks has been recalled. The same issue seems to persist. The issue will not allow you to charge T home and drastically cuts vehicle performance. In addition the only way you can charge is via a supercharger which makes one wonder if this whole thing was a cash grab for Tesla to force these trucks onto their costly charging network.
This incident happens when driving home from work, it happened half a mile away from where I live on a local road. All of a sudden car lost all power, steering wheel and brake completely failed, drive train completely failed while the car was still moving. there was no way the car could be controlled to move to the side of the road or to break to completely stop it.. thankfully it coasted to a complete stop. As it was the middle of the day, there were no cars around the local road I was on. Once the car stopped everything shut off completely. There was no way to turn on the hazard lights or get out of the car either I had to use emergency exit.. car wash towed to Tesla service center where it stayed with them for a few weeks and I was told that it was PCS an ancillary auxiliary part that needed to be replaced. While searching the forums, I found out that this is becoming a problem where multiple cyber trucks have this issue going on which I feel is a safety issue as it can cause a major accident or fatalities if somebody was driving on the highway on highway speeds and this happened. I am opening this ticket to help others so hopefully a recall is done on this.
My Cybertruck’s Power Conversion System failed at 65,000 miles. I received a PCS alert, AC charging became unavailable, and the vehicle displayed charging faults. The repair required major disassembly of the tonneau, bed, and air suspension and cost 7000 because it occurred after warranty. Why This Is a Safety Defect: The PCS is a critical component that handles onboard AC charging, DC-DC conversion to the 48V system, and power delivery. Failure can strand drivers, prevent charging, and (as seen in related drive-inverter recalls) contribute to sudden loss of propulsion while driving. This Is a Widespread Issue: PCS failures are occurring frequently (“left and right”) in Cybertrucks, especially early production models. Owner forums and polls show dozens of identical failures, with some samples reporting 18–40% affected. Many owners face 2,000–7,000 repairs out of warranty. Tesla issued a limited recall for related drive inverters (NHTSA Campaign 24V-832) that can cause sudden power loss, but no recall covers the broader PCS defect despite the clear pattern. I strongly urge NHTSA to investigate this common defect immediately and require Tesla to issue a full recall for affected Cybertrucks, including free replacement of the Power Conversion System for all owners. Thank you for protecting public safety.
My 2024 Tesla Cybertruck (purchased May 2024, approximately 7,500 miles) experienced a complete AC charging system failure with no prior warning on March 27, 2026. Upon entering the vehicle, two active fault codes were present on the touchscreen: PCS2_a094 (AC Charging unavailable) and PCS2_a095 (Powershare unavailable). The vehicle was at 17% state of charge with no ability to charge via AC. Three full system reboots were performed with no change to the fault codes or charging ability. The onboard charger (PCS2 module) has failed completely. Tesla roadside assistance instructed me to drive the vehicle to the [XXX] service center — a location the vehicle could not safely reach given its state of charge and inability to charge en route. This represents a safety concern as the vehicle was effectively stranded with no viable path to charging or service without third-party transport. The vehicle is well within its warranty period (basic 4yr/50k, battery 8yr/150k) and a service appointment has been opened with Tesla. This failure occurred with no warning from the vehicle's monitoring systems or Tesla app prior to the fault appearing. A vehicle at low state of charge with a fully inoperative charging system and no prior alert represents a genuine safety risk to owners, particularly in situations where alternative transportation is unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
at 46,500 miles, my AC charging dropped from the usual 48amps, down to 24amps. Then 2 days after this, my AC charging failed. This happened on 3/22/2026. I am unable to AC charge, but CAN DC charge. This is indicative of a PCS2 board failure, and this has been happening to a LOT of cybertrucks recently. It will be replaced under warranty (I hope) but so, so many vehicles are affected and there is no recall that I've heard of. It should be a recall. Thank you
Normal night charging . Morning I get into my car I have alerts PCS2 saying I can't charge anymore at home . This is a huge safety concern as it's happened to many Cybertruck owners. If we go on a trip we can literally be stranded due to range and accessibility of chargers with kids. This needs to be fixed as a constant warranty even past 50,000 miles as the vehicle is not proven and in its early years. It's not a matter of if , it's when and creates unreliability and extremely heavy repair costs for an owner not due to personal wear and tear. Clearly a manufacture recall that should be monitored for a long long time.
On December 23, 2025, at approximately 9:45 AM, I was operating my Tesla Cybertruck with Autopilot engaged under normal driving conditions. There was no inclement weather, the roadway was straight, and visibility was clear. While driving, the vehicle suddenly veered off the main roadway without warning and traveled off-road, ultimately colliding with a tree. The movement was abrupt and not consistent with normal lane departure. I immediately attempted to correct the direction of the vehicle; however, the vehicle did not respond appropriately to my steering input and felt unresponsive during the event. At no point did I intentionally steer off the roadway. The loss of control was unexpected given the road conditions and environment. This incident raises concerns about the reliability and safety of the Autopilot/driver assistance system and its ability to maintain lane control and allow driver override when needed.
Showing 20 of 128 total NHTSA complaints. Source: NHTSA Complaints Database
Check a Specific Tesla Cybertruck
This page shows fleet averages across all 3 model years. Enter a VIN to see the exact accident history, odometer records, title brands, and open recall status for a specific car.
📖 Understanding This Data
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Tesla Cybertruck has 128 complaints on record across 3 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Tesla Cybertruck has 16 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 19 of the Tesla Cybertruck's 128 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.
How Is the AI Rating Calculated?
The AI reliability rating (Below Average) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. The rating provides a plain-English summary for buyers who want a quick verdict without parsing raw numbers. It is one input in your buying decision — always verify with a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Tesla Cybertruck vehicles on the road — not any specific car. Two Tesla Cybertruck vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Tesla Cybertruck has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.