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Tesla Model Y
Reliability, NHTSA Complaints & Recall History

7 model years analyzed (2020–2026). All data sourced directly from the NHTSA public complaints and recall database β€” the same data used by federal regulators.

πŸ“‹
579
Total Complaints
NHTSA filed
πŸ””
92
Safety Recalls
federal campaigns
πŸ’₯
113
Crash-Related
crash complaints
πŸ”₯
3
Fire-Related
fire complaints
πŸ₯
52
Injuries Reported
across all years
πŸ€–
Average
AI Rating
reliability score

Checking a specific Tesla Model Y? Run a VIN check for its exact history.

⭐ NHTSA NCAP Crash Test Ratings

New Car Assessment Program

NCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.

2025
2025 Tesla Model Y SUV AWD
Overall Safety
β˜…β˜…β˜…β˜…β˜…5/5
Frontal Crash
β˜…β˜…β˜…β˜…β˜…5/5
Side Crash
β˜…β˜…β˜…β˜…β˜…5/5
Rollover Risk
β˜…β˜…β˜…β˜…β˜…5/5
How to Read NCAP Stars
β˜…β˜…β˜…β˜…β˜…5 stars - Excellent
β˜…β˜…β˜…β˜…4 stars - Good
β˜…β˜…β˜…3 stars - Average
β˜…β˜…2 stars - Below average
β˜…1 star - Poor
Source: nhtsa.gov/ratings
πŸ€–

AI Interpretation

High ConfidenceAverage
AI interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology

NHTSA complaints for the Tesla Model Y (2020–2026) are concentrated in the Forward Collision Avoidance system, with 203 reports. The 2020 model year accounts for the most complaints (270), while 2021–2023 have zero reported complaints. Crash-related complaints total 113 out of 579 overall.

πŸ“Š Key Findings
  • Forward Collision Avoidance is the most complained-about component with 203 complaints.
  • The 2020 model year has the highest number of complaints (270), followed by 2026 (229).
  • Service Brakes and Lane Departure each have over 60 complaints.
⚠️ Top Concerns
  • Forward Collision Avoidance system malfunctions or false activations.
  • Electrical system issues, including potential power loss or software glitches.
  • Steering problems, such as loss of assist or unusual noises.
⚠️ Worst Years

The 2020 model year has the most complaints (270), driven largely by Forward Collision Avoidance and Electrical System issues. The 2026 model year also shows elevated complaints.

βœ… Best Years

Model years 2021, 2022, and 2023 have zero reported complaints, which may suggest improved reliability or lower reporting rates.

βœ… Before You Buy β€” Checklist
  • Inspect the Forward Collision Avoidance system for proper operation.
  • Verify all open recalls at nhtsa.gov/recalls.
  • Request service records for steering and brake components.
  • Have a mechanic inspect the electrical system and suspension.
Data note: NHTSA complaints are consumer-submitted and do not confirm a manufacturing defect. Zero complaints for 2021–2023 may indicate underreporting rather than absence of issues.

πŸ“… NHTSA Complaints by Model Year

2020
270
2021
0
2022
0
2023
0
2024
0
2025
80
2026
229
Source: NHTSA public complaints database. Updated: May 2026

πŸ”” NHTSA Safety Recalls

92 recalls found

Safety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.

Campaign #26V283000May 5, 2026

Safety Recall

Component: BACK OVER PREVENTION:SOFTWARE
Campaign #23V838000December 12, 2023

Safety Recall

Component: ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
Campaign #22V235000December 4, 2022

Safety Recall

Component: ELECTRICAL SYSTEM:SOFTWARE
Campaign #22V063000April 2, 2022

Safety Recall

Component: ELECTRICAL SYSTEM:SOFTWARE
Campaign #22V296000March 5, 2022

Safety Recall

Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Campaign #22V050000February 2, 2022

Safety Recall

Component: ELECTRICAL SYSTEM:SOFTWARE
Campaign #22V045000January 2, 2022

Safety Recall

Component: ELECTRICAL SYSTEM:SOFTWARE
Campaign #22V037000

Safety Recall

Component: ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
Campaign #21V912000

Safety Recall

Component: SUSPENSION
Campaign #22V702000

Safety Recall

Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Campaign #22V844000

Safety Recall

Component: EXTERIOR LIGHTING:TAIL LIGHTS
Campaign #23V085000

Safety Recall

Component: STEERING:AUTOMATED/ADAPTIVE STEERING
Campaign #23V130000

Safety Recall

Component: SEATS:CRITICAL FASTENERS
Campaign #23V385000

Safety Recall

Component: STEERING: STEERING WHEEL/HANDLE BAR
Campaign #24V051000

Safety Recall

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Campaign #24V153000

Safety Recall

Component: FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Campaign #24V376000

Safety Recall

Component: SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Campaign #24V554000

Safety Recall

Component: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Campaign #24V935000

Safety Recall

Component: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Campaign #22V844000

Safety Recall

Component: EXTERIOR LIGHTING:TAIL LIGHTS

Source: NHTSA Recalls Database. Data covers model years 2020–2026. Always run a VIN-specific check below for the most up-to-date open recall status.

πŸ”§ Most-Reported Problem Areas

Based on component keywords extracted from all 579 NHTSA complaints.

1
FORWARD COLLISION AVOIDANCE
203 complaints
2
UNKNOWN OR OTHER
143 complaints
3
ELECTRICAL SYSTEM
69 complaints
4
SERVICE BRAKES
68 complaints
5
LANE DEPARTURE
64 complaints
6
VEHICLE SPEED CONTROL
63 complaints
7
STEERING
62 complaints
8
SUSPENSION
50 complaints

πŸ“‹ NHTSA Complaint Reports

579 total

These are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.

πŸ’₯ CrashπŸ₯ 1 InjurySTEERING,FORWARD COLLISION AVOIDANCEMay 2026

Using Tesla FSD (full self-driving supervised) I drove home, approximately 120 miles, from a family visit. From previous experience with Tesla FSD, I knew that the navigation system would navigate into the incorrect of 2 driveways (left, instead of the correct driveway, right) leading to my parking space. Therefore, upon arriving at the building address I endeavored to take over full control by tapping break and manually turning to the right driveway, whereupon the steering wheel locked up completely and the car lurched forward crashing through the security gate and into a parked car directly in line with how the locked steering directed it. To the best of my knowledge, the car was removed to a salvage location where it was considered a total loss.

UNKNOWN OR OTHERMay 2026

The radiator for the car gets fully clogged with debris very easily. There is no screen mesh to protect the radiator from all the debris. The radiator then becomes clogged with debris in the fins and stops cooling correctly. This is not a serviceable item that an owner could accomplish. This should not have to be brought to the Tesla repair centers and be charged for a design flaw that will cause the car to overheat. There needs to be a simple small holed mesh placed in the front grill that owners can simply wipe off with their hands. Tesla states this is a maintenance item, but for how much it cost, most owners are not taking their cars in. Most owners dont even know about the problem. Also, most owners are not getting down on their hands and knees to look at the radiator or to even think about checking it. Large leafs easily get stuck and block most of the radiator.

πŸ’₯ CrashVEHICLE SPEED CONTROL,SERVICE BRAKESApr 2026

I was at full stop on [XXX] facing [XXX] at a red traffic signal at intersection. Then while still at light which was red the vehicle unexpectedly accelerated toward [XXX] on its even with feet on brake, I attempted to maneuver to avoid colliding with vehicles traveling on [XXX] , then made a sharp right turn on sidewalk of [XXX] drove striking a "Bee Line Bus" sign located in front of [XXX] . I was able to maneuver not hitting any pedestrians and crashing vehicle out a brush on sidewalk without putting passengers/family in car at risk of injury INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

πŸ’₯ CrashBACK OVER PREVENTION,FORWARD COLLISION AVOIDANCEApr 2026

Car was in FSD mode, backing out of a parking place very slowly when it accelerated and crashed into a post and wall. No other cars or people were involved, but no alarms, beeps, or warnings were sounded and the screen/monitor/camera systems went blank simultaneously. This caused over 5000 worth of damage per the estimate provided by the only body shop in the area allowed to fix Teslas. There is also a gap in saved data per our retrieval from the USB and camera installed in the vehicle.

STRUCTUREApr 2026

Incident Summary: On April 1, 2026, while operating a 2025 Tesla Model Y at highway speeds (approx. 65-70 MPH), the front hood (frunk) spontaneously unlatched, flipped upward, and struck the windshield. The impact completely shattered the windshield, obstructed 100% of forward visibility, and caused structural damage to the hood and hinges. I was able to safely navigate to the shoulder by relying on side-view mirrors and lane-keep assist, but the incident constituted an immediate and life-threatening safety hazard. Failure of Safety Redundancies: Lack of Digital Warning: At no point prior to or during the drive did the vehicle’s software provide an "unlatched," "open," or "warning" notification on the primary display or via audible alert. The vehicle’s sensors failed to detect a compromised latch state. Secondary Latch Failure: The mechanical secondary safety catch, designed to prevent the hood from fully opening if the primary latch fails, did not engage or hold. The hood bypassed all mechanical and digital failsafes. Spontaneous Activation: The vehicle had not been manually accessed in the frunk area immediately prior to this trip, suggesting either a mechanical fatigue of the latch assembly or a software-commanded release error. Year/Make/Model: 2025 Tesla Model Y License Plate: [XXX] Previous Recalls: This failure appears identical in nature to NHTSA Recall 24V-554, which affected 2021-2024 models. It appears the remedy or part quality issues addressed in that recall may persist in the 2025 model year production. Safety Consequences: The sudden loss of visibility at high speeds on a congested highway created an extreme risk of a high-speed collision, multi-vehicle pileup, and potential fatality. The force of the hood striking the glass sent shards into the cabin. I am requesting an immediate investigation into the 2025 Model Y hood latch assemblies and sensor logic to determine if a new or expanded recall is necessary to prevent loss of life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

πŸ’₯ CrashUNKNOWN OR OTHERMar 2026

Full self driving (supervised) was active and functioning properly on interstate 70. The self-driving feature decided to move one lane over to the furthermost lane to the left. That lane was half covered with snow. The speed was approximately 65MPH When the front left wheel hit the snow the the car swerved to the right and hit the snow bank against the rail. I immediately steered to the right and could limit the damage Damage was not severe and I could drive the car to destination

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTUREMar 2026

I am filing a safety complaint regarding Tesla's removal of driver-controlled maximum speed in FSD (Supervised), a change that has alarmed a significant number of Tesla owners and safety-conscious drivers. Previous software allowed drivers to set a precise maximum speed via the steering wheel scroll wheel while FSD (Supervised) was active. Tesla replaced this with fixed "Speed Profiles" (Sloth, Chill, Standard, Hurry, Mad Max), none of which allow a driver to set a specific speed. Each profile operates at a programmed range relative to the posted speed limit. Even the slowest profile (Sloth) has been observed exceeding the speed limit. The system also frequently misreads posted limits entirely. This is a serious safety regression. In winter conditions, a cautious driver may need to travel well below the speed limit due to snow or black ice. Previously, they could reduce FSD's max speed precisely. That is no longer possible, the system determines speed, and the driver cannot override it downward while FSD remains engaged. This concern is not isolated to just me. Online forums and Tesla owner communities have seen widespread discussion and frustration over this change, with many drivers expressing that it has made them feel unsafe and less in control of their own vehicle. Removing precise speed control from a supervised autonomous system directly contradicts Tesla's stated position that the driver remains responsible for safe operation. This is an ongoing issue and not limited to a single date for the "Tell us the approximate date this incident occurred." I request NHTSA: 1. Investigate Tesla's removal of driver-adjustable maximum speed in FSD (Supervised); 2. Evaluate compliance with FMVSS and driver control guidelines for automated driving features; 3. Require Tesla to restore precise, driver-controlled maximum speed settings.

ELECTRICAL SYSTEM,SERVICE BRAKES,VISIBILITY/WIPERMar 2026

Following a "secondary" botched windshield replacement within 3 weeks performed by the Tesla Service Center in Carle Place, NY, my Tesla Model Y experienced a catastrophic structural water intrusion during rainfall. A great amounts of water dripping directly through the windshield seal into the cabin, soaking the dashboard electronics, floorboards, and much more water coming in from the brake pedal area while driving on LIE. While I was driving the vehicle with my three children in the back seat, this water intrusion triggered an active electrical short circuit. The vehicle's hazard lights began flashing autonomously, and the electrical system became severely compromised, creating an immediate and life-threatening safety hazard on the road. The vehicle is currently grounded, completely undrivable, and poses a continued electrical fire risk. Tesla Service has been notified in writing and has officially acknowledged via their app that the vehicle must be towed. This gross negligence in structural sealing has directly compromised the vehicle's electrical control modules, severely endangering the lives of the occupants."

πŸ’₯ CrashπŸ₯ 2 InjuriesSTEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTUREFeb 2026

On January 28, 2026, the vehicle (a Tesla Model Y) was operating with the Full Self-Driving (FSD) system actively engaged in normal highway traffic conditions. Without any prior warning messages, chimes, or system alerts, the FSD system abruptly disengaged approximately 1 second before the vehicle steered into a concrete road divider. Component failed: The Tesla Full Self-Driving (FSD) software and underlying perception/control systems failed to maintain the lane and abruptly handed over control with insufficient time to react. The vehicle and its data are available for inspection. Safety risk: The sudden, sub-second disengagement provided the driver with zero time to react, take manual control, or perform an evasive maneuver. This system failure directly resulted in a high-speed collision with a road divider, causing significant vehicle damage and physical injuries to the driver that required medical treatment. Inspection/Confirmation: The vehicle is currently subject to an open insurance claim and has been evaluated for repair. Warnings: There were no warning lamps, messages, or requests for the driver to take over prior to the immediate 1-second window before the crash. Evidence: I have downloaded and preserved the complete Event Data Record (EDR) and the multi-angle dashcam video files. The EDR data mathematically documents the sub-second disengagement, and the video files confirm normal traffic flow with no external hazards forcing the collision. I can provide the EDR PDF and video files to NHTSA investigators immediately upon request.

πŸ’₯ CrashπŸ₯ 2 InjuriesVEHICLE SPEED CONTROL,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCEFeb 2026

On February 11, 2026, the 2025 Tesla Model Y "Vision AutoPark" system initiated an uncommanded high-speed reverse acceleration into a stationary yellow concrete bollard in a parking lot. The vehicle's vision-only parking assist hardware failed to detect a clearly visible, fixed obstruction and displayed a clear path on the system interface immediately before impact. No warning lamps, chimes, messages, or other alerts preceded the failure. The system provided zero indication of the imminent collision. The vehicle closed the distance to the bollard in under one second, exceeding human reaction time and making manual braking intervention impossible before impact. This failure mode β€” autonomous acceleration toward a stationary object without detection or warning β€” creates a severe crush hazard for pedestrians and property. The vehicle and its onboard data logs are available for inspection upon request. High-definition video evidence of the failure has been preserved showing the system ignoring the visible obstacle. The problem has not been confirmed by a dealer. The manufacturer's service center refused to inspect the vehicle or review data logs on the date of the incident despite an immediate in-person request. The vehicle has not yet been inspected by insurance, police, or the manufacturer. The failed component is the Tesla Vision-only AutoPark system, including its camera-based object detection and autonomous vehicle control software.

ELECTRICAL SYSTEM,UNKNOWN OR OTHERFeb 2026

Vehicle Information 2025 Tesla Model Y Approx. 30,000 miles Purchased new ~11 months ago Incident Description While driving at highway speed, the front trunk (frunk/hood) of my 2025 Tesla Model Y unexpectedly opened. The hood immediately flew upward, flipped backward over the windshield, and shattered the windshield. The frunk had not been opened in approximately two weeks prior to the incident. The vehicle had not undergone recent service or repair involving the hood or latch assembly. There were no prior warnings or alerts indicating that the frunk was unlatched or not latched properly before driving. The hood appeared fully closed prior to the trip. However, after the incident once we pulled over, a bolt was completely out of place, as shown in my video. Even if the primary latch was faulty, the secondary latch / catch should have prevented the hood from opening all the way and slamming the windshield. This failure to notify improper latching created an immediate and total obstruction of forward visibility at highway speed and posed a serious crash risk. The vehicle has approximately 30,000 miles and is less than one year old. Given Tesla’s prior recall related to hood latch detection issues, I am concerned that either: β€’The latch system failed mechanically, and/or β€’The vehicle failed to properly detect and warn of an unlatched hood. This is a significant safety event and could result in serious injury or death if it occurs in traffic.

POWER TRAIN,ELECTRICAL SYSTEM,SEAT BELTSJan 2026

A few weeks ago my seatbelt censor started acting up, and then two weeks later that my heater quit. They blamed Chewed wiring because of soy based coatings, and set its not in the warranty and accused rodent damage since the rear seat was eaten. I got the call during diagnosis demanding i bring the loaner car because they wanted $1,349.07 which i did not have because a 9/11 first responder and don't have other insurance accept mandated state minimums, they told me bring the loaner back, on the way home FSD worked till i got towards my putnam county rural route 22 when power steering FSD and power breaks died. I skidded at 25 mph managed to get to park and plug it and leaving it this. So the tech put the plugs together and made the situation worse by plugging chewed harness together. No heat, transport, no car, no door dash money for me, no medical appointment and cant risk losing all steering. When TESLA works, it works very and great car. had they refused to use soy coatings and stayed with rubber coatings this issue would not be here. how Many FSD crashes are result of rodent damage?

VISIBILITY/WIPERJan 2026

We are currently experiencing single-digit temperatures here in Pittsburgh. I placed my vehicle in β€œdefrost” mode, and while it did clear the windshield, it also caused the glass to crack. I contacted Tesla and brought the vehicle in for an assessment, at which point I was informed the damage would not be covered. My car has only 14,000 miles and will be one year old next month. It is essentially brand new and has been meticulously maintained. There were no prior flaws or damage to the windshield. Despite this, Tesla refused coverage for what is a known issue: windshield cracking caused by defrost mode in extreme cold temperatures. This issue is widely documented online. Customer service confirmed that Tesla does not cover glass damage, even when it cracks spontaneously as a result of using defrost mode as intended. The quoted repair cost is $1,500. This experience reflects a lack of accountability and failure to stand behind the product.

ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCEJan 2026

All safety and most computer related features in the vehicle have failed. Cruise control, backup cameras, all other cameras, the navigation (assuming this is also impacting the projection of remaining battery life as my car always thinks it is at my home), warning signals for approaching obstacles/dangers, cruise control of any kind does now work, lane departure warning has failed, and automatic windshield wipers do not work. This happened without warning and was not related to an update. On January 13, 2026, the car worked in the morning and then all of these issues started happening. I made a Tesla service appointment, but they are not able to see me until February 3, 2026.

πŸ’₯ CrashUNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCEJan 2026

On January 17, 2026 the vehicle self-accelerated when put in reverse and crashed into a parked truck. This was the second time this occurred. The prior incident occurred on November 29, 2025 when backing out of the garage at our home. The new incident occurred the FIRST time we put the car in reverse after receiving it back after repair from the prior accident (we received it on January 15. 2026 and this was the first time we drove it since then). We had driven the car forward with the full self driving feature turned on and engaged (part of the time and part manually) without incident. However when placed in reverse with the full delf driving turned on but not enagaged the car "took off." It is only through good fortune no one was seriously injured or killed. Self acceleration in reverse only occurred after the vehicle was serviced by Tesla to repair the full self driving system which, at that time, would only engage intermittently.

STRUCTURE,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTIONJan 2026

On or about May 23 or 24, 2025, while using FSD to park the vehicle, I engaged reverse mode. The vehicle was fully under FSD control during this maneuver. Unexpectedly, the car reversed into a fixed pole, impacting the rear of the vehicle and causing a noticeable dent. The system did detect the collision and stopped upon impact, but failed to avoid it entirely. This incident occurred despite my hands being on the wheel and full attention as a supervising driver, in accordance with Tesla's guidelines for FSD use. I believe this represents a malfunction in the FSD system's object detection or path planning during reverse parking.

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCEJan 2026

Tesla Supervised Self Driving (FSSD) update 14 removed the ability for the vehicle operator to set speed targets. Additionally, their system is unable to accurately determine speed limits for many roadways. The discrepancy between FSSDs perceived speed limit and actual speed limit can be as much at +/- 25mph. The discrepancy can occur suddenly and at any time during a drive, even on stretches of road with a consistent speed limit. This results in moments of dangerous acceleration and/or deceleration that is not requested by the vehicle operator or can be reasonably anticipated. This causes erratic driving behavior to both the Tesla and to other motorist in the vicinity. Erratic, unpredictable driving is a major cause of traffic accidents that can lead to serious damage, injury, or death. Prior versions allowed the operator to set a speed target, similar to standard cruise control, that the vehicle attempted to maintain and would not exceed. FSSD v14 does not allow the vehicle operator to have any control over the speed of the vehicle to any degree that meaningfully contributes towards safe, legal driving.

πŸ’₯ CrashπŸ₯ 1 InjuryAIR BAGS,FORWARD COLLISION AVOIDANCEJan 2026

Passenger side airbag did not deploy. Emergency auto brake did not seem to work. The passenger side of the vehicle was struck by other car at high speed and sustained significant damage

SEAT BELTSJan 2026

I swerved in the road in the back passenger seat seatbelt came unbuckled with a car seat in the car in the car seat came out

STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPERDec 2025

Date: December 28, 2025 Time: Approximately 3:25 PM Vehicle: 2026 Tesla Model Y Incident Location: Southbound on the I-35N feeder road, just north of Highway 114. Safe Harbor Location: Burger King (15925 N Hwy 114, Northlake, TX) Statement of Facts: I was driving my 2026 Tesla Model Y southbound on the I-35N feeder road at approximately 3:25 PM today. I was traveling at a steady speed of 55 MPH. Without any warning chime or dashboard notification, the front hood (frunk) suddenly and violently flew open. The hood slammed into the windshield, shattering the glass across my entire field of vision and completely obstructing the road ahead. I was forced to perform an emergency "blind" stop on the feeder road. Once the vehicle was under control, I drove at approximately 10 MPH with zero forward visibility to reach a safe location off the main road. I pulled into the Burger King parking lot located at the intersection of I-35 and Highway 114 to inspect the damage and call for assistance. Key Safety Failures: β€’ Software Failure: At no point before the hood flew open did the vehicle alert me that the frunk was unlatched. β€’ Mechanical Failure: The latching mechanism failed to hold at standard highway speeds, creating a life-threatening visibility hazard. β€’ Structural Damage: The windshield is fully shattered, and the hood and hinges are visibly warped from the force of the impact. Conclusion: This incident was a catastrophic safety failure. Given Tesla's history of recalls for this exact issue (NHTSA Recall 24V-554), it is clear that this 2026 model either suffers from the same defect or the previous "software fix" is insufficient to protect drivers.

Showing 20 of 579 total NHTSA complaints. Source: NHTSA Complaints Database

Check a Specific Tesla Model Y

This page shows fleet averages across all 7 model years. Enter a VIN to see the exact accident history, odometer records, title brands, and open recall status for a specific car.

πŸ“– Understanding This Data

πŸ“‹

What is an NHTSA Complaint?

An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is β€” but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Tesla Model Y has 579 complaints on record across 7 model years.

πŸ””

What is a Safety Recall?

A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Tesla Model Y has 92 recall campaigns in the NHTSA database.

πŸ’₯

What Are Crash Complaints?

Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 113 of the Tesla Model Y's 579 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions β€” a key safety signal beyond general reliability.

πŸ€–

How Is the AI Rating Calculated?

The AI reliability rating (Average) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. The rating provides a plain-English summary for buyers who want a quick verdict without parsing raw numbers. It is one input in your buying decision β€” always verify with a VIN-specific report.

πŸ“Š

Why Do Newer Years Have Fewer Complaints?

Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable β€” simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.

πŸ”

Fleet Data vs. Individual VIN

Everything on this page reflects aggregated data across all Tesla Model Y vehicles on the road β€” not any specific car. Two Tesla Model Y vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.

πŸ”Ž

What Are NHTSA Investigations?

When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage β€” NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Tesla Model Y has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.

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