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Vehicle Stats/Mercury/Grand Marquis Reliability
NHTSA Official DataUpdated Oct 2026Methodology

Mercury Grand Marquis Reliability by YearBest & worst years, problems & recalls — NHTSA data

Poor reliability signalOur verdict from 1,726 complaints and 26 recalls on NHTSA record

Comparing used Mercury Grand Marquis options? We analyzed 10 model years (2002–2011) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.

1,726
Total Complaints
NHTSA filed
26
Safety Recalls
federal campaigns
120
Crash-Related
crash complaints
20
Fire-Related
fire complaints
80
Injuries Reported
across all years
10
Years Analyzed
2002–2011

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Found a Mercury Grand Marquis? Check that exact car.

Model-year trends show patterns — they can't tell you whether this car was crashed, flooded, or rolled back. A VIN check can.

  • Accident & damage history
  • Odometer rollback records
  • Open recalls & title brands
NMVTIS official data Instant results No signup for the preview
Quick Answer

Based on NHTSA complaint data, the Mercury Grand Marquis has 1,726 owner complaints and 26 safety recalls across model years 2002–2011. The most reported issue area is EXTERIOR LIGHTING. 2005 drew the most complaints; 2011 drew the fewest.

Mercury Grand Marquis — key reliability facts
Make
Mercury
Model
Grand Marquis
Model years analyzed
2002–2011 (10 years)
Total NHTSA complaints
1,726
Safety recall campaigns
26
Crash-related complaints
120
Fire-related complaints
20
Worst model year (by complaints)
2005 (488 complaints)
Best model year (fewest complaints)
2011 (9 complaints)
Top reported issue area
EXTERIOR LIGHTING
Reliability signal
Poor
Source: NHTSA (National Highway Traffic Safety Administration) · Data last refreshed Oct 5, 2026
This Grand Marquis has 26 open recall campaigns on record. Check whether yours is affected.Check my VIN free →

By model year

Mercury Grand Marquis: which years to avoid & which to buy

Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used — lower counts suggest a cleaner reliability record.

Years to avoid
2005488 complaints200926 complaints20119 complaints

These years have the most owner complaints. Inspect carefully and always run a VIN check.

Best years to buy
20119 complaints200926 complaints2005488 complaints

These years have the fewest owner complaints on record — lower risk starting points.

Looking at a 2005 Mercury Grand Marquis? It logged the most NHTSA complaints of any model year — averages won't tell you whether this exact car is affected.Check this VIN free →

Crash test ratings

NHTSA NCAP crash test ratings

New Car Assessment Program

NCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.

How to read NCAP stars
5 stars — Excellent
4 stars — Good
3 stars — Average
2 stars — Below average
1 star — Poor

Source: nhtsa.gov/ratings

What the complaint data suggests

Poor
Editorial interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology

Data engine & NHTSA methodology by Eduard Batog, Co-founder & Data Engineer. How we calculate this.

The MERCURY GRAND MARQUIS has 1,726 NHTSA complaints and 26 recalls on record. 120 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.

Key findings
  • 1,726 total complaints filed with NHTSA
  • 26 federal recall campaigns
  • 120 crash-related complaints on record
Top concerns
  • Review NHTSA complaint history for the most-reported components
  • Check recall completion status at nhtsa.gov/recalls
  • Verify service records for frequently complained components
Worst years

Consult the by-year breakdown to identify model years with elevated complaint rates.

Best years

Consult the by-year breakdown to identify model years with fewer reported issues.

What to check before buying used
  • Run a VIN check on the specific vehicle you are considering
  • Verify all open recalls are completed at nhtsa.gov/recalls
  • Request service records for the most-reported complaint components
  • Have a certified mechanic inspect the vehicle before purchase
Data note: NHTSA complaints are consumer-submitted and do not confirm a manufacturing defect Complaint volume is influenced by sales volume — popular models naturally accumulate more complaints

Problems by model year (best vs. worst)

2005
488
2009
26
2011
9

Source: NHTSA public complaints database. Updated: Oct 2026

Safety recalls

NHTSA safety recalls

26 recalls found

Safety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.

Safety recall

STEERING

#15E082000STEERINGJune 10, 2015
Safety recall

STEERING:RACK AND PINION:PINION SHAFT

#14V704000STEERING:RACK AND PINION:PINION SHAFTMay 11, 2014
Safety recall

STEERING:RACK AND PINION:PINION SHAFT

#14V704000STEERING:RACK AND PINION:PINION SHAFTMay 11, 2014
Safety recall

STEERING:RACK AND PINION:PINION SHAFT

#14V704000STEERING:RACK AND PINION:PINION SHAFTMay 11, 2014
Safety recall

STEERING:RACK AND PINION:PINION SHAFT

#14V704000STEERING:RACK AND PINION:PINION SHAFTMay 11, 2014
Safety recall

STEERING:RACK AND PINION:PINION SHAFT

#14V704000STEERING:RACK AND PINION:PINION SHAFTMay 11, 2014
Safety recall

STEERING:RACK AND PINION:PINION SHAFT

#14V704000STEERING:RACK AND PINION:PINION SHAFTMay 11, 2014
Safety recall

STEERING

#13V385000STEERING
Safety recall

STEERING

#13V385000STEERING
Safety recall

STEERING

#13V385000STEERING
Safety recall

STEERING

#13V385000STEERING
Safety recall

SUSPENSION:FRONT:HUB

#07V270000SUSPENSION:FRONT:HUB
Safety recall

FUEL SYSTEM, GASOLINE

#06E056000FUEL SYSTEM, GASOLINE
Safety recall

STEERING

#13V385000STEERING
Safety recall

FUEL SYSTEM, GASOLINE

#06E056000FUEL SYSTEM, GASOLINE
Safety recall

STEERING

#13V385000STEERING
Safety recall

VISIBILITY:WINDSHIELD

#06V440000VISIBILITY:WINDSHIELD
Safety recall

EXTERIOR LIGHTING:HEADLIGHTS

#15V861000EXTERIOR LIGHTING:HEADLIGHTS
Safety recall

FUEL SYSTEM, GASOLINE

#06E056000FUEL SYSTEM, GASOLINE
Safety recall

EXTERIOR LIGHTING:HEADLIGHTS

#15V861000EXTERIOR LIGHTING:HEADLIGHTS

Source: NHTSA Recalls Database. Data covers model years 2002–2011. Always run a VIN-specific check below for the most up-to-date open recall status.

Common problems

What goes wrong most often

The vehicle systems owners complain about most, ranked from all 1,726 NHTSA complaints — these are the areas to inspect first on a used car.

01
EXTERIOR LIGHTING747 complaints
02
ELECTRICAL SYSTEM213 complaints
03
STEERING186 complaints
04
VEHICLE SPEED CONTROL184 complaints
05
AIR BAGS140 complaints
06
SERVICE BRAKES82 complaints
07
SEAT BELTS80 complaints
08
STRUCTURE75 complaints

Owner complaints

NHTSA complaint reports

1,726 total

These are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.

TIRESMar 2026

225/60R17 tire purchased new started going flat in the first week. Walmart tire said there was no warranty. Receipt says otherwise. P&M tire of Blackwell, OK found defects in the interior sidewall and told us the tire had manufacturing defects. Reported to Nexen by making an account and filing a warranty request which they denied. They keep saying we are lying to deflect blame. We have the tire, it could be inspected by their preferred tire shop but they would rather be mad and yell at us. There is no receipt from P&M because they didn't charge us for looking at a tire they could not repair.

STEERINGJul 2025

The contact owns a 2011 Mercury Grand Marquis. The contact stated that upon starting the vehicle, the steering wheel was locked. There was no warning light illuminated. Additionally, the gear shifter failed to operate as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The failure persisted, and the vehicle remained at the residence unrepaired. The contact stated that the failure was related to NHTSA Campaign Number: 13V385000 (STEERING). The manufacturer was not notified of the failure. The failure mileage was unknown.

ELECTRICAL SYSTEMApr 2019

DRIVING ON HUMID DAY, CLOSED WINDOWS AND TURNED ON A/C. CONTROLLER FAILED TO CLOSE DEFROSTER VENTS, CAUSING WINDOW TO QUICKLY FOG UP, RESTRICTING FORWARD VISION. PREVIOUSLY HAD SAME PROBLEM ON 2006 GRAND MARQUIS WHICH I HAD REPAIRED BY FORD DEALER. TOOK 2011 TO DEALER, GOT REPAIR ESTIMATE OF $900, AS DASHBOARD MUST BE REMOVED TO GET TO FAILING PART. AM TOLD PROBLEM IS VACUUM LEAK IN CONTROLLER COMPONENT. ALTHOUGH ASSOCIATED WITH A/C, WHICH GENERALLY IS NOT CONSIDERED A SAFETY ISSUE, THE CONTROLLER FAILURE DOES RESULT IN A SAFETY ISSUE, AND IN MY OPINION SHOULD BE SUBJECT TO RECALL.

FireELECTRICAL SYSTEM,VISIBILITY/WIPERNov 2018

MY 2011 MERCURY GRAND MARQUIS ULTIMATE EDITION, WAS VERY GREAT HOWEVER IT CAUGHT ON FIRE DUE TO THE MALFUNCTION OF THE WINDSHIELD WIPERS...THEY WOULD COME ON AUTOMATICALLY WHILE I WAS DRIVING, MY WINDSHIELD WIPER SWITCH WOULD BE ON THE OFF POSITION... AND THE WIPERS ONLY WORKED ON A HIGH SPEED SEEING NONE OF THE OTHER SPEEDS WORKED...PRIME EXAMPLE I WOULD WARM UP THE CAR FOR 10 MIN...BECAUSE ITS COLD OUTSIDE THEN I WOULD DRIVE, ALL OF A SUDDEN MINUTES LATER, MY WINDSHIELD WIPER TURN ON BY ITSELF IN A HIGH SPEED POSITION , I TURNED THE WIPERS ON SO I CAN SEE IF TURNING OFF WOULD HELP IT DOESN'T SO CLEARLY IT HAS A MIND OF ITS OWN...AS IF A GHOST WAS IN IT...I GOOGLED THE PROBLEM..CLEARY THERE ARE OTHER MODELS OF THE SAME AND DIFFERENT YEAR NUMBERS THAT HAVE THE SAME PROBLEM...THEY SAY ITS EITHER THE WIPERS MOTOR A RELAY OR THE WHOLE LEFT, RIGHT INDICATED SWITCH WHICH THE WINDSHIELD WIPERS WORKS OFF OF...LONG STORY SHORT MY CAR CAUGHT ON FIRE THE MORNING OF NOV.21, 2018 A DAY BEFORE THANKSGIVING IN MY DRIVEWAY WHICH COULD HAVE SET MY CAR ON FIRE..HAD TO CALL THE FIRE DEPARTMENT AT 1:45AM IN THE MORNING. DUE TO AN ELECTRICAL ISSUE THE CAR HAD..IT LOOKED LIKE A MOVIE WITH THE CAR ON FIRE. BECAUSE CLEARLY IF THE CAR IS PARKED AND THE WINDSHIELD WIPERS MOTOR IS STILL TRYING TO MOVE WITH NO POWER TO THE CAR...I LOVED THAT CAR SO MUCH..IT ALMOST CAUGHT MY HOUSE ON FIRE...COULD HAVE EXPLODED AND PUT MY FAMILY AT RISK.WHICH IT DID. AS MUCH AS I LOVE FORD, LINCOLN, MERCURY I AM JUST SADDENS AND DEVASTATED THAT THE CAR I WANTED LOVED AND BOUGHT OR SHALL I SAY FINANCED IS TOTALLED BUY AN ELECTRICAL FIRE THAT BURNED THE INSIDE ALL UP IN MY CAR AND ENGINE IS BURNED OUT....AND THE FIRE WHEN I WAS WOKEN UP TO HEAR THIS WHEN I CALLED 911 AND WAS LOOKING OUTSIDE THE FIRE THAT I SEEN STARTED FROM THAT DRIVER SIDE FRONT WINDSHIELD WITH FIRE COMING FROM THE MOTOR OF THE WIPER ONTO HOOD

AIR BAGS,SEAT BELTSSep 2017

THE AIR BAG LIGHT REMAINS ON ALL THE TIME. MY MECHANIC SAYS THAT CAR'S COMPUTER IS GENERATING A CODE INDICATING A PROBLEM WITH A SENSOR IN DRIVER'S SIDE SEAT BELT. HE SAYS THAT THE ENTIRE SEAT BELT ASSEMBLY MUST BE REPLACED AT A COST OF $500. THE CAR ONLY HAS 70,000 MILES ON IT. SINCE THIS IS A SAFETY ISSUE AND APPEARS FROM THE MANY COMPLAINTS YOU'VE RECEIVED TO BE A COMMON PROBLEM WITH 2005 GRAND MARQUIS'S, I URGE DOT TO ISSUE A RECALL TO REQUIRE THE MANUFACTURER TO PAY FOR THE NECESSARY REPAIRS.

FireELECTRICAL SYSTEMApr 2016

I WAS DRIVING ON THE HIGHWAY I SMELLED A WEIRD SMELL COMING FROM THE PASSENGER SIDE WHEN I TURNED TO LOOK TOWARDS THE DIRECTION OF THE PASSENGER SIDE FRONT DOOR IT WAS SMOKING SO I IMMEDIATELY PULLED OVER TO THE SIDE OF HIGHWAY AS I WAS DOING SO THE PASSENGER FRONT DOOR CAUGHT FIRE. I FINISHED PULLING OVER TURNED THE CAR OFF GOT OUT AND PULLED MY FIRE EXTINGUISHER OUT TRUNK WENT TO THE BACK PASSENGER SIDE DOOR IN ORDER TO PUT THE FLAMES OUT IN THE FRONT PASSENGER SIDE DOOR. TRULY UPSET AND SCARED ME. CAN'T UNDERSTAND WHY IT HAPPENED. I DID TAKE THE DOOR PANEL OFF WHAT'S I FIGURED IT SAFE TO AND TRY TO FIND WHERE AND HOW THE FIRE STARTED AND AS WELL TO MAKE SURE THE FIRE WAS COMPLETELY EXTINGUISHED. ALL I COULD SEE WAS SOME EXPOSED WIRES THAT WERE PARTIALLY COVERED IN BLUE TAPE. I WAS VERY LEARY TO DRIVE ON HOME BUT DID SO CAUTIOUSLY WITH WINDOWS DOWN. GRATEFUL I MADE IT HOME AND MY FAMILY WASN'T IN THE CAR. TOOK PICTURES THEY WILL BE ATTACHED.

Read 14 more owner reports
FUEL/PROPULSION SYSTEMMay 2014

DRIVING ON FREEWAY WITH DASH DISPLAY INDICATING 60 MILES REMAINING ON FUEL SUPPLY WHEN CAR RAN OUT OF FUEL. TANK TOTALLY EMPTY DASH DISPLAY STILL INDICATED 60 MILES BEFORE EMPTY. FUEL GAGE HAS BEEN REGULARLY DECEITFUL. *TR

STEERINGNov 2013

TL* THE CONTACT OWNS A 2011 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 30,000. UPDATED 12/30/13*CN

SERVICE BRAKES, HYDRAULICJan 2013

2011 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH BRAKE PEDAL. *SMD THE CONSUMER STATED SINCE HE PURCHASED THE VEHICLE, HE NOTICED A GREAT DEAL OF FREE BRAKE PEDAL TRAVEL AND NEARLY HAD AN ACCIDENT TWICE. THE CONSUMER STATED HE HIT THE BRAKE AND ACCELERATOR PEDAL SIMULTANEOUSLY. THE DEALER INFORMED THE CONSUMER THERE WAS NO ADJUSTMENT FOR THE PEDAL TRAVEL. THE CONSUMER STATED THE SPECIFIC PROBLEM OCCURRED, WHEN THE BRAKE PEDAL WAS FULLY DEPRESSED AND IT WAS AT THE SAME LEVEL FROM THE FLOOR AS THE ACCELERATOR.

STEERINGAug 2024

About a month ago I contacted Beechmont Ford (600 Ohio Pike Cincinnati, Ohio 45245) in reference to Manufacturer Recall Number # 13S08 NHTSA Recall Number # 13V385000. I've wrote them three time and they have not responded. A week ago I chatted with Fords Hotline and they said they would do what they could. I've heard nothing back. Where do I go from here?

CrashSERVICE BRAKESJan 2023

An SUV crashed into an apple store in Hingham Mass. The driver told police his foot became stuck to the gas pedal. More likely his foot became hooked under the brake pedal as he tried to quickly shift his foot from the gas pedal up and to the left onto the brake pedal. This has happened to me several times after accelerating and then having to make a 'panic' stop. I had to quickly wiggle-foot from under to the top of the brake pedal. Brake pedals should be changed from a T shaped to a 7 shaped configuration. This would eliminate the hook. T configuration-the 'stem' is attached under the center of the brake pedal 7 configuration-the 'stem' is attached under the right edge of the brake pedal

STRUCTUREJul 2021

Driver side door jambed locked. Cannot exit the vehicle without sliding across to passenger door.

STEERINGAug 2019

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT ALSO STATED THAT THE VEHICLE HAD TO BE PLACED IN NEUTRAL TO BE STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. SUNNY KING FORD (1507 S QUINTARD AVE, ANNISTON, AL 36201, (256) 831-5300) WAS CONTACTED TO SCHEDULE A SECOND DIAGNOSTIC TEST, BUT THE CONTACT WAS HAVING DIFFICULTY GETTING THE VEHICLE TO THE DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-22278603. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.

Fire 1 InjuryELECTRICAL SYSTEMNov 2017

ON OCTOBER 21, 2016, WHILE I WAS DRIVING ON I-30 IN DALLAS COUNTY, A FIRE OCCURRED IN THE DAIMAY-SUPPLIED DRIVER-SIDE VISOR LAMP ASSEMBLY OF MY 2009 FORD MERCURY GRAND MARQUIS. THE FORD FUSE SYSTEM FAILED, ALLOWING THE FIRE TO BURN, MELTING PORTIONS OF THE VISOR AND ROOF MATERIAL. THE MELTED MATERIAL FELL ON MY LEFT LEG AND THE DRIVER SEAT AND FLOOR OF THE VEHICLE, CAUSING 2ND AND 3RD DEGREE BURNS TO MY LEG. CHRYSLER NOTIFIED NHTSA OF A SIMILAR DEFECT IN THE DAIMAY ASSEMBLY ON JULY 1, 2014, WHICH RESULTED IN THE FIRST OF TWO CHRYSLER RECALLS ON JULY 10, 2014. FORD, HOWEVER, CHOSE TO NOT RECALL ITS VEHICLES WITH THE DAIMAY VISOR ASSEMBLY SYSTEM, DESPITE RECEIVING NOTICE OF SIMILAR COMPLAINTS, CLAIMS AND INCIDENTS BEFORE THE SUBJECT INCIDENT. THEREFORE, I RESPECTFULLY REQUEST THAT THIS DEFECT BE PROMPTLY INVESTIGATED AND THAT THE UNSAFE SYSTEM BE RECALLED SO THAT OTHER CONSUMERS ARE NOT INJURED.

SUSPENSIONJan 2017

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. WHILE DRIVING AND EXITING OFF THE RAMP THE VEHICLE DROVE OVER A BUMP AND THE REAR OF THE VEHICLE ELEVATED HIGHLY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER REPLACED THE AIR COMPRESSOR; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,908. UPDATED 03/02/17*LJ *CN

FUEL/PROPULSION SYSTEMNov 2016

I NOTICED SOMETHING HANGING DOWN FROM THE BOTTOM OF THE VEHICLE AND ON INSPECTION DETERMINED IT TO BE A FUEL TANK SUPPORT STRAP. I TOOK THE VEHICLE TO MY MECHANIC FOR FURTHER INSPECTION AND WHEN HE PUT THE VEHICLE ON A LIFT ONE OF THE TWO SUPPORT STRAPS HAD CORRODED COMPLETELY IN TWO AND THE OTHER STRAP WAS LY CORRODED NEARLY AS BAD. IF THE SECOND STRAP HAD ALSO BROKEN AND ALLOWED THE FUEL TANK TO DROP AND DRAG ON THE PAVEMENT THERE COULD HAVE BEEN A SEVERE FIRE. I HAD MY MECHANIC REPLACE BOTH STRAPS IMMEDIATELY TODAY 11-2-16.

VEHICLE SPEED CONTROL,SERVICE BRAKESApr 2016

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SWITCHING TO THE PARK POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

ELECTRICAL SYSTEMMay 2015

INTERIOR LIGHTING CABLE BURNED OUT. LOST FLOOR LIGHTS, DOOR LIGHTS AND MAP LIGHTS

STEERINGMay 2015

I AM WRITING TO YOU CONCERNING A LETTER I RECENTLY RECEIVED FROM THE FORD MOTOR COMPANY CONCERNING SAFETY RECALL NUMBER 13S08 / NHTSA RECALL 13V385 STEERING COLUMN SHAFT FOR MY 2009 GRAND MARQUIS, VEHICLE ID#XXXXX.. I RECEIVED THE FIRST NOTICE OF THIS RECALL OCTOBER 2013. I CALLED RICH FORD LOCATED AT 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112, PHONE NUMBER (505) 292-0000 ON NOVEMBER 1, 2013 TO MAKE AN APPOINTMENT ON NOVEMBER 5, 2013, TO HAVE THE WORK DONE. ON NOVEMBER 4TH, I RECEIVED A CALL ASKING IF I DROVE THE CAR IN MICHIGAN. TOLD HER I BOUGHT THE CAR USED AND DID NOT KNOW ITS HISTORY. I WAS ADVISED BY RICH FORD THAT THE RECALL DID NOT APPLY TO MY CAR BECAUSE WE DID NOT LIVE IN A HIGH CORROSION AREA. AFTER RECEIVING THIS PHONE CALL, I CONTACTED FORD MOTOR COMPANY BY EMAIL ON NOVEMBER 4TH CONCERNING MY CONVERSATION WITH RICH FORD. I RECEIVED A REPLY TO MY EMAIL FROM TEENA A REPRESENTATIVE OF THE FORD CUSTOMER RELATIONSHIP CENTER (CRC) WHO INSTRUCTED ME TO CONTACT SERVICE ADVISOR ALISON AT RICH FORD TO ARRANGE FOR MY VEHICLE TO BE INSPECTED. I CONTACTED RICH FORD AND TOOK MY VEHICLE IN FOR THE REPAIRS. I WAS TOLD IT WOULD BE 2 TO 3 DAYS TO HAVE THE WORK DONE. ABOUT 4 HOURS LATER I RECEIVED A CALL FROM RICH FORD INFORMING ME THAT THE WORK HAD BEEN PERFORMED. A YEAR LATER, I RECEIVED ANOTHER LETTER FROM FORD MOTOR COMPANY INFORMING ME THAT I NEEDED TO GET THE RECALL WORK PERFORMED. I WENT INTO RICH FORD TO DISCUSS THIS, AND THEY TOLD ME THAT THE WORK HAD BEEN PERFORMED. LAST MONTH I AGAIN RECEIVED A LETTER FROM THE FORD MOTOR COMPANY SAYING THAT I NEEDED TO HAVE THE SAFETY RECALL WORK PERFORMED. I WENT TO THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION AND PERFORMED A SEARCH ON MY VEHICLES VIN AND THE RESULT WAS A RECALL STILL BEING OPEN FOR THIS REPAIR. IS FORD MOTOR COMPANY RESPONSIBLE FOR HAVING THIS RECALL COMPETED OR NOT?

FUEL SYSTEM, GASOLINEOct 2014

TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT AFTER REFUELING, GASOLINE FUEL FUMES EMITTED INSIDE THE VEHICLE AND THE FUEL WOULD DISSIPATE TO HALF OF A TANK WITHIN TWENTY MINUTES OF DRIVING. THE DEALER DIAGNOSED THAT THE FUEL LINE, THE FUEL PUMP, AND THE FUEL SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Showing 20 of 1,726 total NHTSA complaints. Source: NHTSA Complaints Database

Check the exact car

Before you buy, check the exact Mercury Grand Marquis

These pages show model-year patterns across 10 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.

The basics

How to read this data

Complaints, recalls, investigations — here’s what each number actually tells you about a used Mercury Grand Marquis, in plain English.

01

What is an NHTSA Complaint?

An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Mercury Grand Marquis has 1,726 complaints on record across 10 model years.

02

What is a Safety Recall?

A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Mercury Grand Marquis has 26 recall campaigns in the NHTSA database.

03

What Are Crash Complaints?

Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 120 of the Mercury Grand Marquis's 1,726 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.

04

How Is the Reliability Verdict Calculated?

The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.

05

Why Do Newer Years Have Fewer Complaints?

Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.

06

Fleet Data vs. Individual VIN

Everything on this page reflects aggregated data across all Mercury Grand Marquis vehicles on the road — not any specific car. Two Mercury Grand Marquis vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.

07

What Are NHTSA Investigations?

When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Mercury Grand Marquis has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.

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By state

Check a Mercury Grand Marquis by state

Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Mercury Grand Marquis.

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Keep researching before you buy

Compare brands and categories, then check the exact car's history by VIN.

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Mercury Grand Marquis reliability — frequently asked questions

Is the Mercury Grand Marquis reliable?

Poor. The Mercury Grand Marquis has 1,726 NHTSA owner complaints and 26 recall campaigns across model years. A commonly reported issue area is EXTERIOR LIGHTING. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.

Which Mercury Grand Marquis years to avoid?

Years with the most NHTSA complaints: 2005 (488 complaints), 2009 (26 complaints), 2011 (9 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.

What are the most common Mercury Grand Marquis problems?

Top reported issues: EXTERIOR LIGHTING (747 complaints); ELECTRICAL SYSTEM (213 complaints); STEERING (186 complaints).

Does the Mercury Grand Marquis have recalls?

Yes — 26 NHTSA recall campaigns have been issued for the Mercury Grand Marquis. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.

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