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Vehicle Stats/Mercedes BENZ/GLB Class Reliability
NHTSA Official DataUpdated Aug 2026Methodology

Mercedes BENZ GLB Class Reliability by YearBest & worst years, problems & recalls — NHTSA data

Below Average reliability signalOur verdict from 84 complaints and 0 recalls on NHTSA record

Comparing used Mercedes BENZ GLB Class options? We analyzed 7 model years (2020–2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.

84
Total Complaints
NHTSA filed
0
Safety Recalls
federal campaigns
4
Crash-Related
crash complaints
1
Fire-Related
fire complaints
5
Injuries Reported
across all years
7
Years Analyzed
2020–2026

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Found a Mercedes BENZ GLB Class? Check that exact car.

Model-year trends show patterns — they can't tell you whether this car was crashed, flooded, or rolled back. A VIN check can.

  • Accident & damage history
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  • Open recalls & title brands
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Quick Answer

Based on NHTSA complaint data, the Mercedes BENZ GLB Class has 84 owner complaints and 0 safety recalls across model years 2020–2026. The most reported issue area is UNKNOWN OR OTHER. 2020 drew the most complaints; 2023 drew the fewest.

Mercedes BENZ GLB Class — key reliability facts
Make
Mercedes BENZ
Model
GLB Class
Model years analyzed
2020–2026 (7 years)
Total NHTSA complaints
84
Safety recall campaigns
0
Crash-related complaints
4
Fire-related complaints
1
Worst model year (by complaints)
2020 (57 complaints)
Best model year (fewest complaints)
2023 (12 complaints)
Top reported issue area
UNKNOWN OR OTHER
Reliability signal
Below Average
Source: NHTSA (National Highway Traffic Safety Administration) · Data last refreshed Aug 25, 2026

By model year

Mercedes BENZ GLB Class: which years to avoid & which to buy

Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used — lower counts suggest a cleaner reliability record.

Years to avoid
202057 complaints202213 complaints202312 complaints

These years have the most owner complaints. Inspect carefully and always run a VIN check.

Best years to buy
202312 complaints202213 complaints202057 complaints

These years have the fewest owner complaints on record — lower risk starting points.

Looking at a 2020 Mercedes BENZ GLB Class? It logged the most NHTSA complaints of any model year — averages won't tell you whether this exact car is affected.Check this VIN free →

Crash test ratings

NHTSA NCAP crash test ratings

New Car Assessment Program

NCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.

NCAP crash test ratings for this model are not yet loaded or this vehicle was not tested in the years analyzed. NHTSA tests a subset of new vehicles each year. Check nhtsa.gov/ratings directly for the latest results.

What the complaint data suggests

Below Average
Editorial interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology

Data engine & NHTSA methodology by Eduard Batog, Co-founder & Data Engineer. How we calculate this.

The MERCEDES BENZ GLB CLASS has 84 NHTSA complaints and 0 recalls on record. 4 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.

Key findings
  • 84 total complaints filed with NHTSA
  • 0 federal recall campaigns
  • 4 crash-related complaints on record
Top concerns
  • Review NHTSA complaint history for the most-reported components
  • Check recall completion status at nhtsa.gov/recalls
  • Verify service records for frequently complained components
Worst years

Consult the by-year breakdown to identify model years with elevated complaint rates.

Best years

Consult the by-year breakdown to identify model years with fewer reported issues.

What to check before buying used
  • Run a VIN check on the specific vehicle you are considering
  • Verify all open recalls are completed at nhtsa.gov/recalls
  • Request service records for the most-reported complaint components
  • Have a certified mechanic inspect the vehicle before purchase
Data note: NHTSA complaints are consumer-submitted and do not confirm a manufacturing defect Complaint volume is influenced by sales volume — popular models naturally accumulate more complaints

Problems by model year (best vs. worst)

2020
57
2022
13
2023
12

Source: NHTSA public complaints database. Updated: Aug 2026

Safety recalls

NHTSA safety recalls

0 recalls found

Safety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.

No active recalls found in database

No NHTSA recalls were found in our database for this model. Always verify open recalls using your specific VIN on NHTSA.gov.

Source: NHTSA Recalls Database. Data covers model years 2020–2026. Always run a VIN-specific check below for the most up-to-date open recall status.

Common problems

What goes wrong most often

The vehicle systems owners complain about most, ranked from all 84 NHTSA complaints — these are the areas to inspect first on a used car.

01
UNKNOWN OR OTHER18 complaints
02
ENGINE16 complaints
03
STRUCTURE15 complaints
04
ELECTRICAL SYSTEM13 complaints
05
SUSPENSION8 complaints
06
FUEL/PROPULSION SYSTEM7 complaints
07
AIR BAGS7 complaints
08
POWER TRAIN6 complaints

Owner complaints

NHTSA complaint reports

84 total

These are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.

ENGINE,FUEL/PROPULSION SYSTEMJul 2026

As I was driving down road car began to lose power, check engine light came on and car went into limp mode. Car was towed to nearest repair shop where analysis was made. I was advised to take to dealership for repair. Advised that there was a service campaign issued by the manufacturer on GLB class with M260 motors. See attached report. Took car to MB dealer and informed that an update to the ECU was needed but not available at this time. See attached report. Returned home to PA called Mercedes main office Customer service to check warranty and coverage yes it covered once dealer verifies codes. Called NHTSA to report where they verified that the manufacturer had agreed to repair the issue and extended the waranty instead of doing a recall. Was advised to file report online because the dealership is now demanding payment to do the software update. Which was already verified see attached. A rail pressure sensor is a core engine management component that measures fuel pressure in the fuel rail, sends real-time data to the engine computer, and helps regulate fuel delivery. Rail Pressure Sensor system Fault code P019185 Stores in MED41 control unit. Available for Inspection

ELECTRICAL SYSTEM,ENGINEJun 2026

While driving on the highway at 70mph my transmission malfunction warning light illuminated in red and my vehicle went into limp mode, creating a life threatening safety defect at highway speeds. I immediately took the vehicle to Mercedes Benz of Pittsburgh. The dealer's own diagnostic tech notes stated 'software is in preparation for concern' confirming this is a known safety defect on Mercedes' end. The dealer was unable to replicate the concern or produce stored fault codes but acknowledged software is actively being developed to address this issue. I contacted MBUSA who confirmed the only escalation path available is a buyback, meaning Mercedes cannot provide a timeline for the software fix. I am currently unable to safely drive my vehicle and am requesting this be investigated as a potential safety defect that may affect other 2021 Mercedes GLB 250 owners.

VEHICLE SPEED CONTROL,UNKNOWN OR OTHERMar 2026

When driving on the highway going 65mph the car slipped in neutral and error showed on dashboard "transmission malfunction stop." I could steer and break, but not accelerate. Pulling over on side of highway, I was able to put in park and then drive. I pulled off the exit and the car did the same thing within 10 mins. Car was towed to Mercedes dealership in Warwick, RI. I was made aware after inspection that there was nothing wrong with the vehicle nor the transmission, but rather there was a needed software update that was causing the issue that had been identified previously. Regular service was due, but no indication whatsoever of the error I saw nor any other error codes. No error showed up for the technicians in inspecting the car. I was further informed, after research, that the software update was being drafted and that it would have to pass NHTSA governance. So I'd like to know if this is accurate? If NHTSA is aware? If the software update is sitting with you for approval? What is Mercedes obligation to share this with drivers noting they were aware of issue? If my [XXX] was driving she could have been killed. If I was accelerating on the highway or turning in front of a vehicle legally, I could have been killed. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN,FUEL/PROPULSION SYSTEMAug 2025

My fuel injection has been replaced 2 times in 3 years. Was advised that it could cause damages to other parts

SERVICE BRAKES,FORWARD COLLISION AVOIDANCEAug 2025

Brake over heats because of rust caused by rain which builds up causing brakes to freeze up. Explanation from dealer. In fact told us we need to dry brakes off if we drive in rain and park in garage for more than 2 days or we will have it happen again. Brakes freeze and car locked up and can’t move it. We bought the car used had it inspected by a MBD in Atlanta G. Bulkhead , told breaks were like new. Mileage 23,666 miles. Put on about 4000 miles now brakes gone froze up from rain. Garage kept. While driving car we were noticing almost like the breakers were on but not stepping on break. A pulling like action. Seemed like emergency brake was on. Car at dealership now in Greenville SC Mercedes Benz dealer.

SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTINGJun 2025

Despite maintaining the vehicle according to the recommended schedule, I have encountered ongoing performance issues (electrical, rear shocks, fan motor etc.) that are not in line with the standard of quality I expect from a brand of your reputation. Window not going down all the way on the driver side. Radio not working but was fixed. These issues have caused inconvenience and concern regarding the reliability of the vehicle. To address my concerns, I spoke with a Mercedes-Benz representative who informed me that, due to the problems I’ve experienced, I may be eligible for either an extended warranty or a credit toward the purchase of a new vehicle. After careful consideration, I opted for the extended warranty. However, I was later informed that this option had not been approved—despite it initially being presented as available. This contradiction is both confusing and frustrating, and it has significantly diminished my confidence in the customer service process.

Read 14 more owner reports
CrashELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEAug 2024

this car really has a lot of issues and honestly if I didn’t know what to do last night and didn’t know about cars, it could have seriously cost me my life but luckily I was able to move out the way of a truck that was coming fast behind me while I was at a traffic light and when the light turned green the car would not start back up from the automatic stop when you make stops and because the auto shut off never came back on and I had to literally make a split second decision and put it in park and start up again and go quick. The check engine light has been on since July 14,2024 and I bought the car on July 13,2024 and the dealership has not done anything about this issues and this morning these are all the codes that came up and there’s a lot of codes and Mercedes hasn’t called me back even after the calls and emails I’ve sent them, no one is calling me back.

FORWARD COLLISION AVOIDANCEFeb 2024

Coordinate this complaint with previous complaints reference 11569682 and 11569502, As of last night the car has 1136 miles. I have thoroughly tested the car to the best of my ability and set and reset the settings. The hill decent has only engaged twice. The car is supposed to read speed limit signs and it does show up in the instrument panel but the car speeds up randomly i.e. from 35 to 50 and above to not limited to 35. The adaptive speed control at random will malfunction the car will not slow down and brake. This has happened several times. When turn signal is engaged and you enter turning lane the car may slow down or not. This vehicle I was told is a MBUA corporate vehicle held back at MBUSA for over 2 years then auctioned. Fletcher Jones Las Vegas had the vehicle on the lot with 47 miles and sold it to me with 48 miles. There is no maintenance or service record the driver assist system, hardware, software system was checked, calibrated, repaired or tested. Given the mileage the car was not road tested. " THIS VEHICLE IS A ROAD HAZARD WAITING FOR AN ACCIDENT TO HAPPEN" It needs to be repaired, road tested, and certified safe by MBUSA and Fletcher Jones. What is the secret and reason why MBUSA held back this car and then 2 years later auction it off? My wife nearly rearended a car that had slowed down and. The driver assist failed to slow down and stop the car. I have experienced this and other experience's listed above several times and sometimes 50% of the time and have to manually engage the brake to slow down, stop, and disengage driver assist system.

FORWARD COLLISION AVOIDANCEFeb 2024

All advance driver assistance system has a 50% work fail reliability. It may work it may fail to work, I bought the cat from a Mercades Dealer in Las Vegas with 48 miles on it. The vehicle has approx 900 now. The driver assist system fails daily, it is unreliable, dangerous and a hazard to occupants and others. It needs to be inspected and repaired, recalled.

FORWARD COLLISION AVOIDANCE,LANE DEPARTUREFeb 2024

Driver assist adaptive speed control, braking, lane control all boxes checked has a 50/50 work fail that is it may work may not work. This is a safety concern that needs to be checked by MBUSA

1 InjuryUNKNOWN OR OTHERDec 2023

Parked the car not far from home, when my boyfriend got out and shut the door, the sunroof completely imploded. Tempered yet sharp shards were everywhere including my mouth, hair and body. MB took no responsibility and wound even have the car towed. Roof was repaired via my car insurance including private towing. MB wanted nothing to do with me. I do know that this has been a serious problem all over the country for some time. Please advise.

SUSPENSION,UNKNOWN OR OTHERFeb 2023

According to a MB USA representative, the warning light instructing me not to drive over 50 miles per hour was related to my suspension. In addition to the warning light, I have repeatedly expressed my concerns about a loud creaking noise coming from the wheel area while driving, turning the corner, pulling in and out of driveway, etc. However, South Bay Mercedes is never able to duplicate the noise or identity the warning. I have also contacted MB USA on multiple occasions and they confirmed that I have three (3) open cases, but refuse to provide me with the case number and fail to respond as stated during each call. The suspension warning light has been coming on, intermittently, a few months after I purchased the vehicle and South Bay Mercedes only suggested a tire change and service appointments while blatantly disregarding the problem. Now I am getting a warning light that states, Service Required Do Not Shift Gears Visit Dealer. I have had this car less than a year as it was purchased brand new, and South Bay Mercedes/MB USA have been giving me the runaround for months; only corresponding to schedule upcoming service appointments. I have since changed my front tires, but continue to get warning messages. I have repeatedly expressed concerns about my safety and never received a response from MB USA.

Crash 1 InjuryVEHICLE SPEED CONTROLJan 2023

The contact leased a 2022 Mercedes-Benz GLB250. The contact stated that while pulling into her son's driveway at an undisclosed speed in inclement weather, the vehicle experienced unintended acceleration while inadvertently pulling to the right and lifting upward. The vehicle drove across the lawn and crashed into her son's brick wall. The air bags deployed. The contact suffered neck, back, and chest pain. However, medical attention was not received. A police report was filed. The dealer was made aware of the failure, and the vehicle was towed back to the dealer and then to a collision center. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000. The VIN was unavailable.

WHEELSDec 2022

I purchased my car in April of this year 2022 and have driven less than 10K miles. The tread of my front two tires has already worn down to less than 3/32 compared to the rear wheel 6/32. Driving conditions are normal and according to Mercedes this is known issue. This exceeds normal wear and tear and should be a safety concern.

VISIBILITY,STRUCTURESep 2022

The contact owns a 2022 Mercedes-Benz GLB250. The contact stated that upon purchase of the vehicle, he noticed a glare coming from the ridges of the hood which became distracting while driving. The contact stated that as the sun began going down, the glare worsened, forcing the contact place his hand over his eyes to deflect the glare. The manufacturer was notified of the issue and informed the contact that they had never heard of the issue before. The dealer was not notified of the issue. The vehicle was not repaired. The failure mileage was approximately 150.

ENGINEMay 2026

Safety Risk - Twice I was almost hit because my car didn't take off. O'REILLY Veri Scan Results - Free Emissions Status: Red Primary DTC: Mixture Formation (Cylinder 4) is irregular P219F: Fuel injectors measure and atomize fuel mixed with incoming air and sent to combustion chambers. Cylinder 4 PSI at 40 Mercedes Benz of San Juan $300 diagnostic Cylinder head needs to be replaced. Safety Risk - Twice I was almost hit because my car didn't take off. Problem has been confirmed by dealer. Not inspected by manufacturer, etc. Prior to failure there were no signs. Check Engine light came on and that is when it got checked at 55, 715 miles, soon after warranty ended.

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEMApr 2026

My 2023 Mercedes-Benz GLB 250 is experiencing engine misfires and fault codes consistent with a known cylinder head defect that is the subject of a recall affecting 2022 and earlier models. A certified mechanic has confirmed the issue aligns with the recall defect. Despite identical symptoms and engine configuration, my VIN is excluded. The condition results in loss of power and creates a potential safety hazard while driving. The following codes are referenced in the Mercedes recall and by recorded by the auto repair shop that provided an estimate for the repair: P1CEF85 - Injector injection quantity adjustment for cylinder balancing has almost reached the upper limit value at atleast one cylinder. P1CE577 - Injector injection quantity adjustment for uniform mixture formation has detected an excessively lean mixture at atleast one cylinder.

UNKNOWN OR OTHERApr 2026

Reporting because I see reports on other searches of this happening on other Mercedes Benz various years and models, the front stationary roof panel has shattered, cracked. I was lucky, my vehicle is only cracked (leaving my windshield components open to the weather , ie rain in Washington). Others report shattering while driving and having injuries from blowing glass. This appears to be an ongoing problem with Mercedes, they want over $2000 to fix a common problem with their vehicles.

ENGINEFeb 2026

On December 19, 2025, the vehicle showed lights that a sparkplug had misfired. The dealer notified me that in less than two full years of having the 2023 vehicle, it required a complete engine rebuild. This is the third major engine problem I have had with the vehicle with more than $20K in fees. The services performed in December 2025 repairs included Cylinder Head Assembly to Replace Engine Cylinder Head Assemble due to multiple cylinder head fault codes, including misfire, injector injection, and mixture formation code. Cylinder 2 is leaking out of the exhaust valve. Camshaft replacement and rollers due to deep scoring on both intake and exhaust cams, not by cylinder two. Exhaust valve leaking from the head while the camshafts are scoring, leading to misfiring as well.

ENGINENov 2025

Cylinder repair dealership said it's a known issue but Mercedes Benz said they will not cover the repair.

Showing 20 of 84 total NHTSA complaints. Source: NHTSA Complaints Database

Check the exact car

Before you buy, check the exact Mercedes BENZ GLB Class

These pages show model-year patterns across 7 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.

The basics

How to read this data

Complaints, recalls, investigations — here’s what each number actually tells you about a used Mercedes BENZ GLB Class, in plain English.

01

What is an NHTSA Complaint?

An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Mercedes BENZ GLB Class has 84 complaints on record across 7 model years.

02

What is a Safety Recall?

A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Mercedes BENZ GLB Class has 0 recall campaigns in the NHTSA database.

03

What Are Crash Complaints?

Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 4 of the Mercedes BENZ GLB Class's 84 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.

04

How Is the Reliability Verdict Calculated?

The reliability verdict (Below Average) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.

05

Why Do Newer Years Have Fewer Complaints?

Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.

06

Fleet Data vs. Individual VIN

Everything on this page reflects aggregated data across all Mercedes BENZ GLB Class vehicles on the road — not any specific car. Two Mercedes BENZ GLB Class vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.

07

What Are NHTSA Investigations?

When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Mercedes BENZ GLB Class has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.

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By state

Check a Mercedes BENZ GLB Class by state

Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Mercedes BENZ GLB Class.

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Mercedes BENZ GLB Class reliability — frequently asked questions

Is the Mercedes BENZ GLB Class reliable?

Below Average. The Mercedes BENZ GLB Class has 84 NHTSA owner complaints and 0 recall campaigns across model years. A commonly reported issue area is UNKNOWN OR OTHER. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.

Which Mercedes BENZ GLB Class years to avoid?

Years with the most NHTSA complaints: 2020 (57 complaints), 2022 (13 complaints), 2023 (12 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.

What are the most common Mercedes BENZ GLB Class problems?

Top reported issues: UNKNOWN OR OTHER (18 complaints); ENGINE (16 complaints); STRUCTURE (15 complaints).

Does the Mercedes BENZ GLB Class have recalls?

No NHTSA recall campaigns are currently on record for the Mercedes BENZ GLB Class. Always verify with a VIN check as recalls can be added at any time.

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