Mercedes BENZ G Class Reliability by YearBest & worst years, problems & recalls — NHTSA data

Windshield cracked on its own with no motive

This is the second windshield that has cracked from a very minor FOD. Most times if a windshield gets a rock chip it's small repairable damage. Both times this windshield has been stuck by a rock it has cracked from top to bottom...no signs of an actual chip from a rock. After searching the internet I came across several situations with the very similar results. The windshield is a concern at the moment and the safety of it is sub standard.

Lock Differential error message. Mercedes Benz attempted to fix twice but it’s still reporting the error.

MY 2019 G550 HAS BEEN TO MERCEDES DEALERS TWICE FOR A "FRONT/REAR DIFFERENTIAL LOCK SYSTEM MALFUNCTION" ERROR APPEARING ON THE DISPLAY SCREEN. ALONG WITH THIS IT SHOWS THE ABS AND ESP ARE BE INACTIVE. EACH TIME AT A MERCEDES DEALER THEY REPLACE PARTS AND SAY IT IS FIXED. IT IS NOT FIXED. THIS WEEK I BECAME STRANDED WHEN I PICKED MY DOG UP FROM THE VET AND THIS ERROR MESSAGE APPEARED, ALONG WITH 'ACTIVE DISTANCE ASSIST INOPERATIVE', 'ACTIVE BRAKE ASSIST FUNCTIONS LIMITED', 'BLIND SPOT ASSIST INOPERATIVE', 'STEERING MALFUNCTION INCREASED PHYSICAL EFFORT' ERROR MESSAGES. THE CAR COULD NOT BE STEERED. I TRIED TO TRADE IT IN AT A MERCEDES DEALER AND THEY TOLD ME THERE IS A RECALL FOR THIS THAT THERE IS NO REMEDY AVAILABLE FOR, SO THEY CAN'T EVEN TAKE THE CAR IN TRADE. THE RECALL # IS 2020020019. NHTSA RECALL # 20V090. THE MANUFACTURER HAS NO FIX FOR THIS PROBLEM. MERCEDES OF NORTH ORLANDO OFFERED TO LOOK AT IT FOR A THIRD TIME BUT THEY ALSO SAID THERE IS NO FIX FOR THIS RECALL, AND WERE UNABLE TO OFFER ME ANY SOLUTIONS. THE ERROR MESSAGES COME ON AT DIFFERENT TIMES. USUALLY WHEN THE CAR IS STARTED. THIS LAST TIME THE STEERING WAS INACTIVE, I TRIED TO BACK OUT OF MY PARKING SPACE AND COULD NOT TURN THE STEERING WHEEL. IT CAN HAPPEN WHEN THE CAR IS IN MOTION OR STATIONARY. THE DEALERS HAVE REPLACED PARTS FOR THE DIFFERENTIAL BUT IT MAKES NO DIFFERENCE.

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ G550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V090000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO EXIT THE FREEWAY, THE VEHICLE VIBRATED AND THE BRAKES ACTIVATED INDEPENDENTLY. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED AND THE VEHICLE THEN OPERATED AS INTENDED. THE CONTACT STATED THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT CONTACTED MERCEDES-BENZ OF ONTARIO (3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400), WHO STATED THAT THE LANE DEPARTURE ASSIST WAS ENGAGED AT THE TIME. THE CONTACT STATED THAT AFTER READING ABOUT THE FEATURE, THE CONTACT LEARNED THAT WHEN THE SYSTEM WAS ACTIVE THE VEHICLE WOULD VIBRATE AND MOVE THE VEHICLE BACK INTO THE EXPECTED LANE. THE CONTACT STATED THAT THERE WAS NO MENTION OF THE BRAKES BEING ACTIVATED WHILE THE FEATURE WAS IN OPERATION. THE MANUFACTURER WAS CONTACTED AND IT WAS CONFIRMED THAT THE BRAKES BEING ACTIVATED WAS NOT A PART OF THE LANE DEPARTURE ASSIST FEATURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dear NHTSA Please consider this a formal complaint against Mercedes-Benz for completely defective ABS and EPS systems which control handling, dynamic stability, and anti-lock braking. The “Defective” designation is theirs, rather than a notice to service or that the systems were merely off-line or required repair. The failure notice was issued by the car itself. These critical system failures were only one of many Distonic (radar, cruise control, vehicle spacing, automatic braking), front and rear sensors, rear camera, and navigation failures. But this one is reported to you separately because of its severity, and the frequent failure of the Mercedes-Benz computer systems to even record and log failures like this. The full explanation and documentation is covered in the 3 documents attached to this complaint. [xxx] Mercedes-Benz 2017 G63 AMG VIN [xxx] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *cc

PLEASE CONSIDER THIS A FORMAL COMPLAINT AGAINST MERCEDES-BENZ FOR ONGOING SENSOR AND BACKUP CAMERA SAFETY FAILURES. REAR CAMERAS AND SENSORS CONTINUE INTERMITTENT FAILURE EVEN AFTER YEARS OF SERVICE BY MERCEDES BENZ AND HAVE ACTUALLY CAUSED 1 ACCIDENT. FULL EXPLANATION AND DOCUMENTATION SUBMITTED IN 4 ATTACHMENTS.

MERCEDES BENZ ISSUED A RECALL NOTICE NHTSA RECALL 21V058 ... NEITHER THE DEALER NOR MERCEDES BENZ CAN PROVIDE THE FIX ... NOR WILL PROVIDE A PATH OR DATE TO THE REPAIR. SEE ATTACHED FILES. FULL DESCRIPTION OF THIS COMPLAINT CONTAINED IN THE PDF FILE.

DUE TO A TRACTION CONTROL SOFTWARE ERROR IN MANUFACTURING, AND PERHAPS OTHER ERRORS THAT TRIGGER ERROR CODES, MY CAR WITH ONLY 650 MILES IS UNDRIVEABLE AND UNSAFE. A REPLACEMENT MODULE MUST BE BUILT IN GERMANY WHICH WILL TAKE OVER ONE MONTH TO BE SENT TO THE U.S. DEALERSHIP,AS WELL AS OTHER POSSIBLE FIXES MAY HAVE TO BE MADE,.

I was badly burned by the exhaust when exiting the back left passenger seat.

Was driving the vehicle on the street when it turned off without notice. I pressed the gas pedal and noticed the vehicle did not accelerate. The cluster showed “see manual” , a red exclamation ️and all the warning lights were illuminated. I had to bring the vehicle to a complete stop in traffic, set it back in Park and had to press the start button 2-3 times before the engine came Back on and quickly shift back in to Drive because I was blocking traffic

Recall notice was provided on December 15, 2023. As of today May 8, 2024, there are still no remedy in place or any update from the manufacturer. I left several messages to the local Mercedes Benz dealership but did not get a reply.

The contact owns a 2023 Mercedes-Benz G63 AMG. The contact received notification of NHTSA Campaign Number: 23V851000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the message “Do Not Drive Vehicle” message was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.

Hello I’ve taken my vehicle to two Mercedes benz dealerships to get my vehicle fixed for the recall they both said they cannot fix the vehicle it’s been going on a month and a half now and this vehicle is my form of income ! And now this issue is messing with my lively hood and this is unacceptable!! They are saying the issue may linger until June July of the summer time. That is unacceptable and i need the issue fixed asap !!!