Mazda CX 5 Reliability by YearBest & worst years, problems & recalls — NHTSA data
Comparing used Mazda CX 5 options? We analyzed 10 model years (2017–2026) using real NHTSA complaint and recall data so you can spot stronger years, avoid riskier ones, and know what to inspect before buying.
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- Accident & damage history
- Odometer rollback records
- Open recalls & title brands
Based on NHTSA complaint data, the Mazda CX 5 has 988 owner complaints and 6 safety recalls across model years 2017–2026. The most reported issue area is ENGINE. 2025 drew the most complaints; 2026 drew the fewest.
- Make
- Mazda
- Model
- CX 5
- Model years analyzed
- 2017–2026 (10 years)
- Total NHTSA complaints
- 988
- Safety recall campaigns
- 6
- Crash-related complaints
- 52
- Fire-related complaints
- 5
- Worst model year (by complaints)
- 2025 (27 complaints)
- Best model year (fewest complaints)
- 2026 (14 complaints)
- Top reported issue area
- ENGINE
- Reliability signal
- Poor
By model year
Mazda CX 5: which years to avoid & which to buy
Based on total NHTSA owner complaints per model year. Higher complaint counts indicate a riskier year to buy used — lower counts suggest a cleaner reliability record.
These years have the most owner complaints. Inspect carefully and always run a VIN check.
These years have the fewest owner complaints on record — lower risk starting points.
Crash test ratings
NHTSA NCAP crash test ratings
New Car Assessment ProgramNCAP crash tests measure how well a vehicle protects occupants in controlled frontal crash, side crash, and rollover scenarios. Stars are awarded per category (5 = safest). These laboratory results are independent of owner complaints and are performed by NHTSA engineers on new production vehicles.
NCAP crash test ratings for this model are not yet loaded or this vehicle was not tested in the years analyzed. NHTSA tests a subset of new vehicles each year. Check nhtsa.gov/ratings directly for the latest results.
What the complaint data suggests
PoorThe MAZDA CX 5 has 988 NHTSA complaints and 6 recalls on record. 52 complaints involve crash-related incidents. This data reflects owner-reported issues submitted to the National Highway Traffic Safety Administration.
- 988 total complaints filed with NHTSA
- 6 federal recall campaigns
- 52 crash-related complaints on record
- Review NHTSA complaint history for the most-reported components
- Check recall completion status at nhtsa.gov/recalls
- Verify service records for frequently complained components
Consult the by-year breakdown to identify model years with elevated complaint rates.
Consult the by-year breakdown to identify model years with fewer reported issues.
- Run a VIN check on the specific vehicle you are considering
- Verify all open recalls are completed at nhtsa.gov/recalls
- Request service records for the most-reported complaint components
- Have a certified mechanic inspect the vehicle before purchase
Problems by model year (best vs. worst)
Source: NHTSA public complaints database. Updated: Sep 2026
Safety recalls
NHTSA safety recalls
6 recalls foundSafety recalls are mandatory repair campaigns ordered by NHTSA when a vehicle defect poses an unreasonable risk to safety. Manufacturers are required to fix recalled vehicles free of charge. Always verify open recalls before buying a used car.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
AIR BAGS:SIDE/WINDOW
ENGINE
TRAILER HITCHES
ENGINE
Source: NHTSA Recalls Database. Data covers model years 2017–2026. Always run a VIN-specific check below for the most up-to-date open recall status.
Common problems
What goes wrong most often
The vehicle systems owners complain about most, ranked from all 988 NHTSA complaints — these are the areas to inspect first on a used car.
Owner complaints
NHTSA complaint reports
988 totalThese are consumer-submitted safety complaints filed directly with NHTSA. Each complaint describes a real owner's experience. Complaints flagged as crash-related or fire-related are highlighted.
My CX-5 has 25,000 miles and recently the a/c failed culminating in a distinct chemical smell in the cabin. The issue was identified as a leaking/failed evaporator which apparently is located behind the dashboard and in turn “dump” the leaking refrigerant into the cabin! The total cost of repair due to the location of the evaporator is between $3000-$4500 in my area, seems a high cost to be poisoned by a vehicle that only has 25,000 miles on the clock!
My 2021 Mazda CX-5 has developed a persistent rattling/vibration noise from the A-pillar and upper corner of the windshield. The noise appears to originate from the windshield/A-pillar attachment area and may be related to improper adhesion, mounting, weatherstripping, or other components near the top of the windshield. I have found numerous similar owner reports involving Mazda CX-5 and other fourth-generation Mazda models describing rattling, clicking, or vibration from the same windshield/A-pillar area. Because this issue appears to affect a significant number of vehicles, I believe NHTSA should investigate whether there is a common manufacturing or assembly defect and determine whether a manufacturer repair campaign or recall is warranted.
While driving in the Interstate, a truck swerved towards my lane; I swerved into the next lane to avoid the truck hitting me and when I began to swerve my Lane Departure warning malfunctioned and caused my car to completely shut down. I immediately put my hazard lights on to hopefully avoid being hit; but, a car behind plowed right into my rear end. The police were onsite at the accident. My vehicle has been inspected by an independent service center and my insurance representative.
I was sitting at a traffic light with my foot on the brake waiting to turn left onto Lee Highway from Fairfax County Parkway. Car jerked forward TWO times in a row, both times hitting the car in front of me. Our lane was at a dead stop waiting for the left hand arrow. The cars to the right of us had the green and were moving forward. I felt like I had no control over the car during this time.
The vehicle developed an engine oil leak from the timing cover due to what appears to be premature seal failure. Engine oil was leaking externally and could drip onto hot engine components, creating a potential fire hazard while the vehicle is in operation. The leak also increases the risk of low engine oil levels, which could lead to engine damage or sudden engine failure if not detected in time. This issue required an expensive repair despite the vehicle being properly maintained. I have since learned that many other Mazda owners have reported similar timing cover oil leaks on this engine, suggesting this may be a widespread defect rather than normal wear and tear. I am submitting this complaint so NHTSA can evaluate whether this represents a safety-related defect that warrants further investigation.
The vehicle's Connectivity Master Unit (CMU) suffers from a severe, persistent electronic hardware malfunction that causes the central information display and dashboard telemetry to blink, cycle, and drop signals erratically. This specific hardware architecture failure threatens to corrupt data transmission lines directly connected to the Advanced Driver Assistance System (ADAS), creating an imminent safety risk of unintended automatic emergency braking or false sensor deployment during highway transit. The vehicle utilizes the exact same defective CMU hardware component that the manufacturer has acknowledged and recalled on other model cohorts; however, the manufacturer has explicitly excluded this specific VIN from safety recall eligibility. Diagnostic attempts by the authorized dealer network relied solely on forcing digital software updates that completely failed to correct the core hardware signaling instability, leaving the vehicle un-repaired and presenting an active, unmitigated electrical and safety hazard on public roads.
Read 14 more owner reports
The contact owns a 2021 Mazda CX-5. The contact stated that while driving 70 MPH on the interstate and changing lanes, the blind spot warning light was inoperable. The contact stated that the blind spot indicator then became operable. An independent mechanic was notified of the failure and stated that the repair was not covered. The local dealer was contacted, where a prior unknown diagnostic test was completed; however, the blind spot failure had not been addressed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 95,000.
2021 Mazda CX‑5 (VIN: [XXX] ). First low‑oil warning at 17,800 miles. ([XXX]) Mazda dealership in La Crosse, WI performed an oil change and fully refilled the oil. Second low‑oil warning at 18,700 miles — only 900 miles later. ([XXX]) This indicates rapid, abnormal oil loss consistent with the known valve‑stem‑seal defect for this model year. Sudden low‑oil conditions pose a safety risk due to potential engine damage or failure. Requesting NHTSA document this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2021 Mazda CX‑5 is experiencing excessive oil consumption. The vehicle is burning oil between regular oil changes, and the oil level drops noticeably before the recommended service interval. I have noticed a burning smell and/or signs of oil loss without visible leaks. This raises concerns about potential engine damage, stalling, or fire risk while driving. The issue has occurred repeatedly and does not seem normal for a vehicle of this age and mileage. I am filing this complaint because this may indicate a defect affecting engine safety and reliability.
2021 Mazda CX5 AWD- Non Turbo Engine. Sunny Day, Dry. My Car was clean. No Precipitation. Some shadows of the interstate light poles across the road 200-300 feet in front of me, but they were thin shadows. Sun Was to my Left. I was driving South on May 01 2026 about 10am on the Interstate going Highway Speeds, with adaptive cruise control "on", in the 2nd lane of a 4 lane interstate. Thankfully no other traffic ahead or behind me. Car slammed on the brakes suddenly, pretty hard. I counteracted and added more gas pedal to keep in going. I turned off the Cruise Control. After a while I re-engaged the Cruise Control and had no issues. This could have been a huge accident in busier traffic. Will get the car checked out at Mazda Dealership Service this week.
The car has 21000 miles and is driven lightly when applying the brakes the steering wheel started shaking and the car made noises - the brakes could have failed at any time and at any speedl The dealer said the rotors were warped. no warning and no notification from the manufacturer that this could happen at such low miles. i didnt bring the vehicle in because i could not believe the brakes would be at fault with such low miles - it started at 10000 miles. a notification from the manufacturer or dealers would prevent a catastrophic brake failure
Due to oil consumption issues & oil leak on 2021 Mazda cx 5 AWD I was told the timing cover and gasket needs replacement due to oil leakage. This appears to be a very common issue with this vehicle. The engine is at risk of catastrophic failure due to low oil levels
The contact owns a 2021 Mazda CX-5. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance Automatic Emergency Brakes activated unintendedly, and the vehicle jerked to the left and independently accelerated and moved back in the lane intended lane. The vehicle then jerked to the right, unintendedly accelerated, and then went back into the intended lane. Then the vehicle resumed normal operation. While driving approximately 60-65 MPH a week later, the vehicle started jerking. The “Smart City Brake Malfunction” message was displayed, and the engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.
The contact owns a 2021 Mazda CX-5. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The contact was advised by the dealer to continue adding oil to the engine as needed. The manufacturer was made aware of the failure. The approximate failure mileage was 46,465.
The contact owns a 2021 Mazda CX-5 equipped with Firestone Tires, Tire Line: Destination LE3, Tire Size: 225/55/R19, DOT Numbers: 17XEFLE320725 and 17XEFLE321524. While the vehicle was parked, the contact was informed by a co-worker that there was a bubble on the rear passenger's side tire. The contact inspected the tire and noticed that there was a bubble that was two inches deep and 3 inches long on the side wall of the tire with DOT Number: 17XEFLE321524. The vehicle was taken to Tire Plus, where the tire was replaced. Additionally, the contact stated that while driving at 70 MPH, there was an abnormal popping sound heard, and the TPMS warning light illuminated. The contact was able to pull over to the side of the road. The vehicle was towed to the residence. The contact noticed that there was a 2-inch long crack in the tread of the rear driver's side tire, the tire with DOT Number: 17XEFLE320725. The tire was replaced with the spare tire. The vehicle was then taken to Tire Plus, where the contact was awaiting the tire replacement. The tires were replacement tires. The manufacturer was not notified of the failures. The tire failure mileage was approximately 15,000. The vehicle failure mileage was approximately 64,000. The VIN was not available.
Its been few months its giving me air bag issue sign in my car.
I was entering a traffic circle when i slid slightly as there was some ice on the roadway and came to rest against a curb, bumped lightly. There was no damage to the vehicle, but the entire driver side curtain airbags as well as the driver seat airbag deployed. The speed at which I was traveling was roughly 10 mph or less. My wheels never hit hard nor did they leave the pavement.
My Mazda 2021 infotainment screen goes goes out usually when hit a bump and stays out until it sits awhile. Which when this happens there is no backup camera which is a safety issue. The Mazda dealership said it was the screen which they wanted $2900 just for the screen so I got one off eBay and it's still doing the same thing. Which I think its the CMU
LOW ENGINE OIL LEVEL light on about 1000 miles from last oil changed. Dealer fixed the Mazda recall code: P250F on July 30, 2025. Now is same issue of LOW ENGINE OIL LEVEL light on again on November 19, 2025.
Radio audio randomly stopped working and you have to disconnect the negative or you have to leave the car off essentially all night. It’s definitely unknown issue there’s videos all over YouTube about it and there’s forms on read about it.
Showing 20 of 988 total NHTSA complaints. Source: NHTSA Complaints Database
Check the exact car
Before you buy, check the exact Mazda CX 5
These pages show model-year patterns across 10 years. Enter a VIN to verify the exact vehicle's accident history, title brands, odometer records, and open recall status before purchase.
The basics
How to read this data
Complaints, recalls, investigations — here’s what each number actually tells you about a used Mazda CX 5, in plain English.
What is an NHTSA Complaint?
An NHTSA safety complaint is a report filed directly by a vehicle owner or driver describing a safety-related issue. Anyone can submit a complaint at NHTSA.gov. The number of complaints is a signal of how common a problem is — but complaints per model-year matter more than raw totals, since popular vehicles naturally receive more reports. The Mazda CX 5 has 988 complaints on record across 10 model years.
What is a Safety Recall?
A safety recall is a mandatory campaign issued by NHTSA when a vehicle component poses an unreasonable risk to safety or does not comply with federal motor vehicle safety standards. Unlike complaints (which are owner-reported), recalls are formally investigated and confirmed by regulators. Manufacturers must fix recalled vehicles free of charge. The Mazda CX 5 has 6 recall campaigns in the NHTSA database.
What Are Crash Complaints?
Crash complaints are NHTSA filings where the owner indicates a crash occurred as part of the incident. 52 of the Mazda CX 5's 988 complaints involved a crash. This metric is particularly important because it indicates how often defects resulted in actual collisions — a key safety signal beyond general reliability.
How Is the Reliability Verdict Calculated?
The reliability verdict (Poor) is generated by analyzing the vehicle's total complaints, recall history, crash complaint ratio, fire complaint ratio, and top component failures relative to class averages. This verdict gives buyers a quick interpretation before they review year-level details and VIN-level history. It should be treated as one decision input, not a substitute for a VIN-specific report.
Why Do Newer Years Have Fewer Complaints?
Newer model years appear to have fewer complaints because there has been less time for owners to file them. Complaints accumulate over years of ownership. A 2020 model year vehicle will typically show fewer complaints than a 2015 model year even if it is less reliable — simply because fewer owners have had time to report issues. Focus on complaints per year of market presence when comparing across model years.
Fleet Data vs. Individual VIN
Everything on this page reflects aggregated data across all Mazda CX 5 vehicles on the road — not any specific car. Two Mazda CX 5 vehicles of the same year can have very different histories: one may have been in three accidents and have an open recall; another may be clean. A VIN check gives you the individual car's history: accidents, title brands, odometer records, service history, and real-time recall status.
What Are NHTSA Investigations?
When NHTSA receives a pattern of related safety complaints, it opens a formal investigation. A Preliminary Evaluation (PE) is the first stage — NHTSA determines if a safety defect may exist. If evidence is strong, it escalates to an Engineering Analysis (EA), which can result in a mandatory recall. The Mazda CX 5 has 0 investigations on record (0 active). Investigations listed above may have already led to the recalls shown on this page.
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By state
Check a Mazda CX 5 by state
Title-branding rules, flood-damage exposure, and salvage laws vary by state. Run a free VIN check or explore state-specific vehicle history guidance before buying a used Mazda CX 5.
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Keep researching before you buy
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Mazda CX 5 reliability — frequently asked questions
Is the Mazda CX 5 reliable?
Poor. The Mazda CX 5 has 988 NHTSA owner complaints and 6 recall campaigns across model years. A commonly reported issue area is ENGINE. Use year-level data as a pattern guide, then verify the exact car with a VIN check before purchase.
Which Mazda CX 5 years to avoid?
Years with the most NHTSA complaints: 2025 (27 complaints), 2026 (14 complaints). Use these years as a shortlist for deeper inspection, and always run a VIN check on the exact vehicle before purchase.
What are the most common Mazda CX 5 problems?
Top reported issues: ENGINE (369 complaints); UNKNOWN OR OTHER (176 complaints); ELECTRICAL SYSTEM (161 complaints).
Does the Mazda CX 5 have recalls?
Yes — 6 NHTSA recall campaigns have been issued for the Mazda CX 5. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.