Notable Issues

2020 KIA SOUL Problems

Real NHTSA owner complaints for the 2020 Kia Soul. This model year has 342 NHTSA complaints β€” top issue: Engine Problems.

342
Complaints
9
Crashes
6
Fires
6
Injuries
8
Deaths
1
Recalls

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This page shows the model year's reputation. The VIN tells you about the specific car β€” accidents, title issues, odometer rollbacks, and open recalls.

Worst 2020 Kia Soul Problems

Top 3 most-reported issues with average mileage at failure.

#1
217
complaints

Engine Problems

Crash-related:3
Fires:6
Injuries:3
#2
86
complaints

Transmission / Drivetrain

Crash-related:1
Fires:1
Injuries:2
#3
46
complaints

Uncategorized Issues

Crash-related:1

Considering a 2020 Kia Soul?

This page shows the model year's reputation. The VIN tells you about this specific car β€” accidents, title issues, odometer fraud. Full report just $4.99 (vs. Carfax $44.99).

All Problems by Category

Every NHTSA complaint category for the 2020 Kia Soul. A single complaint may appear in multiple categories.

ComponentComplaintsCrashesFiresAvg MileageVolume
Engine Problems21736β€”
Transmission / Drivetrain8611β€”
Uncategorized Issues461β€”β€”
Electrical Faults271β€”β€”
Steering Defects16β€”β€”β€”
Fuel/Propulsion System141β€”β€”
Unintended Acceleration1311β€”
Brake System1111β€”
Structural Problems7β€”β€”β€”
Headlight/Taillight Failures6β€”β€”β€”
Forward Collision Avoidance: AEB5β€”β€”β€”
Airbag Malfunctions32β€”β€”
Visibility/Wiper3β€”β€”β€”
Seat Belt Issues2β€”β€”β€”
Seat-Related Issues2β€”β€”β€”
Hydraulic1β€”β€”β€”
Lane Departure1β€”β€”β€”
Tether1β€”β€”β€”
Lower Anchor (On Car Seat Or Vehicle)1β€”β€”β€”
Fuel System1β€”β€”β€”
Gasoline1β€”β€”β€”
Suspension Failures1β€”β€”β€”
Child Seat1β€”β€”β€”
Wheel Issues1β€”β€”β€”

Source: NHTSA Complaints Database. Complaint counts may exceed total complaints because one report can span multiple categories.

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2020 Kia Soul. Type a keyword (e.g. β€œtransmission”, β€œstalling”, β€œbrakes”) to filter.

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Showing 342 most recent complaints

Engine ProblemsApr 24, 2026

The contact owns a 2020 Kia Soul. The contact stated that the vehicle was repaired under Kia Recall: SC209; however, the repair failed to prevent the failure. The contact stated that while driving at various speeds, the contact became aware of a n excessive oil consumption. No wa…

Transmission / DrivetrainApr 20, 2026

Engine shut off while making a turn. Took car to mechanic and he stated that the car did not display any error messages. The car also over heated while driving in freeway.

Electrical FaultsApr 17, 2026

My Car would shut off in the middle of the road after I stopped to make a turn or even stop at a stop light. Also the engine is burning oil. Mechanic says the the engine needs to be replace. Something with the oil piston and the exhaust is burning oil. I am not sure

Engine ProblemsApr 8, 2026

The contact owns a 2020 Kia Soul. The contact stated that while driving approximately 15 MPH, the engine started knocking on the passenger side of the vehicle underneath the hood. The contact accelerated to 45 MPH and continued driving. After refueling, while continuing to drive …

Engine ProblemsApr 6, 2026

The contact owns a 2020 Kia Soul. The contact stated that while operating the vehicle, the vehicle was driving sluggishly, and the vehicle unexpectedly decelerated before stalling. The vehicle was towed to the local Service Center and was diagnosed with piston rings failure. The …

Engine ProblemsMar 24, 2026

The engine burnt through all the oil in it, many miles before an oil change was needed for it.I have taken it to the dealership and the dealership submitted an extended warranty claim for it and despite the fact that the issue is mechanical and covered by the extented owarranty, …

Engine ProblemsMar 18, 2026

The engine seems to be stalling, more than likely being caused by the piston rings being defective. With the piston rings being defective, this can cause oil to be lost, and then in turn causing damage to the vehicle. This can put others at risk as this will stall the vehicle, a…

Uncategorized IssuesMar 13, 2026

Owner of 2020 Kia soul experiencing engine failure symptoms including stalling and oil consumption vehicl is associated with engine fire risk safety recall vehicle is currently disabled at mechanic and unsafe to drive I requested kia arrange a tow to authorized dealership for rec…

Transmission / DrivetrainMar 6, 2026

The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The automatic start warning light illuminated, and the engine seized. Additionally, the error message indicated that the automatic start feature was disabled; how…

Engine ProblemsFeb 27, 2026

The contact owns a 2020 Kia Soul. The contact stated that the vehicle stalled while driving at undisclosed speeds. The check engine warning light was illuminated. There was an abnormal, fluttery sound detected before the vehicle lost motive power. The vehicle was taken to an inde…

Uncategorized IssuesFeb 26, 2026

This issue is a significant safety concern. The vehicle intermittently loses propulsion, causing a sudden forward lurch, and then abruptly regains power, pushing me back into the seat. This unexpected deceleration and surge can create a dangerous situation in traffic and may lead…

Engine ProblemsFeb 25, 2026

The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. Additionally, the engine was leaking oil. The check engine warning light was illuminated. The contact stated that the vehicle was previousl…

Engine ProblemsFeb 17, 2026

I believe my car has been burning oil. The oil was empty at our last oil change only about 60,000 miles on car and we have had to keep adding oil to the car since then. I got extra concerned also when I saw alot of kia souls same year have gotten recalled for oil consumption, yet…

Engine ProblemsFeb 16, 2026

My car suddenly cut off while I'm driving putting me and others at risk in traffic and then my mechanic confirmed that its due to a defect in the engine with the piston. When I looked it up there is a recall for this on my type of car but not for my specific car VIN

Engine ProblemsFeb 5, 2026

My car is burning oil and showing signs of blow-by. I suspect it is due to the faulty piston rings that prompted your engine recall SC209. I brought the vehicle into the dealership in 2020 at 2,100 miles for the recall and they said it "passed." I recently became aware that thi…

Engine ProblemsJan 29, 2026

I purchased my 2020 Kia Soul GT-Line brand new in October 2019. The vehicle was later subject to a Kia oil piston ring recall, which was performed by an authorized Kia dealership in July 2021. Rick Case Kia - Duluth, Georgia Despite the recall being marked as completed, the en…

Airbag MalfunctionsJan 27, 2026

Immediately after purchase, the Passenger Airbag warning light illuminated. An authorized Kia dealer confirmed that the airbag system is defective and requires repair under warranty. Despite this confirmation, more than five (5) months have passed without repair, citing parts un…

Uncategorized IssuesJan 22, 2026

My 2020 Kia Soul is suffering catastrophic engine failure from a known safety recall defect involving the piston oil rings. I received a safety recall notice from Kia on July 5, 2021 warning that defective piston oil rings could cause engine damage and engine fires. I brought th…

Uncategorized IssuesJan 20, 2026

Mapping system will not update. Vehicle is dangerous.

Engine ProblemsJan 19, 2026

My 2020 Kia Soul has around 135,000 miles on it. When accelerating it sounded like a rod or piston was coming through the engine wall. Then began the chugging and loud knocking noises along with engine shutting off. Glad we were not on a railroad track or something like that. We …

Page 1 of 18

Source: NHTSA Complaints Database. Real owner reports for the 2020 Kia Soul.

Recalls for 2020 Kia Soul

1 campaign

NHTSA recall campaigns for the 2020 Kia Soul. Recalls are free to fix at any authorized dealer. Run a VIN check below to see if your specific vehicle has open recalls.

21V259000Invalid Date
ENGINE

2020 Kia Soul β€” FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2020 Kia Soul reliable?β–Ύ

Notable Issues. The 2020 Kia Soul has 342 NHTSA owner complaints, 9 crash-related, and 1 recall campaign. The most reported issue is Engine Problems (217 complaints). Source: NHTSA via VinSpector AI.

What are the most common problems with the 2020 Kia Soul?β–Ύ

#1: Engine Problems (217 complaints). #2: Transmission / Drivetrain (86 complaints). #3: Uncategorized Issues (46 complaints)

At what mileage do problems start on the 2020 Kia Soul?β–Ύ

Mileage data is not available or insufficient for this model year.

How safe is the 2020 Kia Soul?β–Ύ

The 2020 Kia Soul has 9 crash-related complaints and 6 fire reports out of 342 total NHTSA complaints. 6 injuries were reported. For NCAP lab crash test star ratings, visit nhtsa.gov/ratings.

Does the 2020 Kia Soul have any recalls?β–Ύ

Yes β€” 1 NHTSA recall campaign affect the 2020 Kia Soul. The largest issue: ENGINE. Check nhtsa.gov/recalls or run a VIN check to see if your specific vehicle has open recalls.

Should I buy a 2020 Kia Soul?β–Ύ

The 2020 Kia Soul has notable issues β€” review the top problems before buying. Pay particular attention to Engine Problems issues. Always run a VIN check on the specific car you're considering to check for accident history, open recalls, and title brands.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinSpector AI.

Wider context: See the full Kia Soul reliability report with year-by-year comparison.

Check Your Specific 2020 Kia Soul

Real owner complaints tell you about the model. The VIN tells you about your specific car β€” accidents, title issues, odometer fraud. Full report just $4.99.