Before you buy
This 2023 Jeep Grand Cherokee L has 60 NHTSA complaints β top issue: Suspension Failures.
A model-year pattern isn't the car in front of you. Check this exact VIN for accidents, open recalls, odometer rollback, and salvage titles.
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2023 Jeep Grand Cherokee L Fuel Economy
β EPA Official DataEPA-rated fuel economy across 3 2023 Jeep Grand Cherokee L trim configurations. The median figure is shown; range reflects all available trims.
Source: EPA FuelEconomy.gov. Figures reflect EPA lab testing; real-world results vary by driving style, load, and conditions. 3 trims analysed.
2023 Jeep Grand Cherokee L Safety Ratings
NHTSA 5-Star Program2 variants tested β showing 2023 Jeep Grand Cherokee L SUV 4WDOfficial crash test results from the NHTSA 5-Star Safety Ratings program. Stars reflect government-conducted tests; higher is safer.
Overall
18.5% rollover risk
Frontal Crash
Side Crash
Rollover
18.5% probability
Source: NHTSA 5-Star Safety Ratings. Ratings are based on government crash tests and may not reflect all trim levels.
JEEP GRAND CHEROKEE L 2023 has 60 NHTSA complaints and 5 recalls. Top issues include suspension failures (19 complaints) and electrical faults (19 complaints). Buyers should verify recall completion and inspect these systems. Source: NHTSA owner complaints and recall records.
- Make
- Jeep
- Model
- Grand Cherokee L
- Model year
- 2023
- NHTSA owner complaints
- 60
- Crash-related complaints
- 2
- Safety recall campaigns
- 5
- Top reported component
- Suspension Failures
- Reliability signal
- Severe Issues
- EPA MPG combined
- 21
- EPA MPG city / highway
- 19 / 26
- Fuel type
- Regular Gasoline
- NHTSA overall safety rating
- 5/5 stars
- NHTSA frontal crash rating
- 5/5 stars
- NHTSA side crash rating
- 5/5 stars
- NHTSA rollover rating
- 4/5 stars
- Electronic stability control
- Standard
Common problems
Most common 2023 Jeep Grand Cherokee L problems
Top owner-reported complaint areas and where they often appear.
Suspension Failures
Electrical Faults
Forward Collision Avoidance: AEB
Complaint patterns center on Suspension Failures, Electrical Faults, Forward Collision Avoidance: AEB. Use these as a pre-purchase inspection guide, then verify recall and damage history on the specific VIN.
Buyer verdict
Should you buy a used 2023 Jeep Grand Cherokee L?
The 2023 Grand Cherokee L has a notable number of complaints for a single model year, particularly in suspension and electrical systems. Buyers should proceed with caution and ensure a thorough pre-purchase inspection.
Suspension and electrical problems can lead to costly repairs and safety concerns. The 5 recalls also indicate potential manufacturing issues that need verification.
May Suit
This year may suit buyers who are willing to perform detailed due diligence and have access to a trusted mechanic for inspections.
May Want to Avoid
Buyers seeking a trouble-free ownership experience or those unable to verify recall completion should consider other model years.
Pre-purchase
What to check before buying a used 2023 Jeep Grand Cherokee L
Inspection Focus
- Inspect suspension components for wear or damage.
- Check electrical systems, including infotainment and sensors.
- Test forward collision avoidance and automatic braking functionality.
Before You Close the Deal
- Inspect suspension components for wear or damage.
- Verify all open recalls at nhtsa.gov/recalls.
- Request service records for electrical and suspension repairs.
- Have a mechanic inspect the vehicle before purchase.
Check the exact car
Shortlist with model-year data. Decide with the exact VIN.
Before buying a used 2023 Jeep Grand Cherokee L, run a VIN history report to verify accidents, title brands, odometer records, theft checks, and open recalls for the exact vehicle.
AI verdict
What the complaint data suggests
Editorial interpretation of NHTSA public complaint data. Source: nhtsa.gov. Complaints are owner-submitted and do not confirm a defect. Methodology
Based on NHTSA complaint data, the 2023 Jeep Grand Cherokee L shows a low confidence level due to limited data from only one model year. The most frequent complaints involve suspension failures and electrical faults, each with 19 reports, and forward collision avoidance issues with 10 complaints. Source: NHTSA owner complaints and recall records.
Year context: Compared to other Grand Cherokee years, 2023 has a higher complaint count relative to its single year of data, but more data is needed for a full comparison.
Recall context: With 5 recalls, it is critical to verify all recall repairs have been completed before purchase.
- Suspension failures account for 19 complaints, the highest count.
- Electrical faults also total 19 complaints, tied for most frequent.
- Forward collision avoidance issues have 10 complaints.
- Suspension failures (19 complaints)
- Electrical faults (19 complaints)
- Forward collision avoidance: AEB (10 complaints)
Full breakdown
All 2023 Jeep Grand Cherokee L complaints by category
Every owner-reported complaint category filed with NHTSA for the 2023 Jeep Grand Cherokee L. Use this as a pre-purchase inspection checklist.
| Component | Complaints | Crashes | Fires | Avg Mileage | Volume |
|---|---|---|---|---|---|
| Suspension Failures | 19 | β | β | β | |
| Electrical Faults | 19 | 1 | 1 | β | |
| Forward Collision Avoidance: AEB | 10 | 1 | β | β | |
| Uncategorized Issues | 6 | β | β | β | |
| Steering Defects | 6 | β | β | β | |
| Brake System | 5 | β | 1 | β | |
| Engine Problems | 5 | 1 | β | β | |
| Transmission / Drivetrain | 3 | β | β | β | |
| Wheel Issues | 3 | β | β | β | |
| Visibility | 2 | β | β | β | |
| Airbag Malfunctions | 2 | β | β | β | |
| Lane Departure | 2 | β | β | β | |
| Headlight/Taillight Failures | 2 | β | β | β | |
| Structural Problems | 2 | β | β | β | |
| Seat-Related Issues | 2 | β | β | β | |
| Door Lock Issues | 2 | β | β | β | |
| Air | 1 | β | 1 | β | |
| Visibility/Wiper | 1 | β | β | β | |
| Unintended Acceleration | 1 | 1 | β | β |
Source: NHTSA Complaints Database. Complaint counts may exceed total complaints because one report can span multiple categories.
In their words
Real owner complaints
Read what owners actually reported to NHTSA for the 2023 Jeep Grand Cherokee L. Type a keyword (e.g. βtransmissionβ, βstallingβ, βbrakesβ) to filter.
The contact owns a 2023 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal loud sound. The contact stated that the rear coil spring detached and fell off. In addition, the contact stated that the failure occurred while tβ¦
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated while driving 75 MPH occupied with his family in the vehicle, The contact could hear a banging noise coming from the sunroof. The contact mention he pulled over exited the vehicle and he discovered it was shatteredβ¦
There have been many components and issues that were and were attempted to be repaired. The vehicle is available for any inspection needed. I am afraid to drive the vehicle. My safety, my familyβs safety and everyone around us front behind it doesnβt matter everyone is at risk.β¦
The right rear coil spring on my 2023 Jeep Grand Cherokee dislodged and ejected from its mounted position while the vehicle was parked. The spring did not break; it came out intact. This vehicle previously had Recall 64A performed to address a rear coil spring-related safety issuβ¦
Vehicle has experienced repeated electrical system failures affecting engine operation, safety systems, and interior electronics from April 2025 through April 2026. Details: April 2025 (under warranty): Vehicle lost power and died. Dealership replaced batteries. December 2025: β¦
On [XXX], while driving my 2023 Jeep Grand Cherokee L on the [XXX] , at approximately 65 mph, a ring (like a washer) detached from the brake pedal. This caused the vehicle to suddenly lose braking capability. Right after I attempted to brake the vehicle on the highway, the ABS liβ¦
The contactβs wife owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, an air bag message was displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of tβ¦
Traveling at about 10-15 mph through a parking lot looking for a place to park. When 3 pedestrians crossed in front of my Jeep causing the Jeep to violently and abruptly stop. This violent and unexpected stop caused me to be thrown forward and then back which immediately caused aβ¦
I rented this car from Fox Rental Cars at Seatac Airpot between 2/18/26 and returned 2/23/26. While in the AUTO setting for headlights, the high beams suddenly shut off and quick working. Then the tail lights quit working. I did not know the tail lights were inoperable until Iβ¦
6/24/24 I took my dog to the vet. On the way home the compartment door open while weβre driving. I did pull over on the parking lot to close the door. The thing is, the button to open and close the door on the back side is easily accessible. My guess my dog accidentally press it β¦
My passenger coil spring fell out while coming out of my driveway and could of seriously hurt someone else or myself it fell out while I was driving. Chrysler wanted to charge us an arm and a leg to put it back in, so I put it back in myself.
Driving down a two lane road at 40mph, heard a loud noise and felt back right passenger side drop slightly. Driver noticed spring fly through air into grassy area and immediately stopped the vehicle to assess the incident.
From the beginning of ownership, this vehicle has experienced repeated infotainment and system failures that directly impact driver safety, including: The infotainment screen pixelating, freezing, and restarting while the vehicle is in motion A documented incident where the systeβ¦
Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs foβ¦
The power liftgate would start to close unexpectedly. At first, we would hit the button and it would stop closing, but this did not stop it recently and the door did not stop closing. If I had not been a 200lb man, it would have killed me. I had to force the door up to stop it anβ¦
The vehicle is currently inoperable and has been in the shop over 60 days. Intermittent power loss resulting in losing some safety components while driving such as power steering, adaptive breaking etc On 7 different occasions it has left my family stranded and even once completβ¦
The rear left side of vehicle bolt sheared off the top tension link causing damage to knuckle, axel and tie rod.
Motor mounts wore out with under 50k miles on the vehicle per the dealership so now the vehicle has a strong vibration and they need to be replaced.
The radiator fan failed causing the car to overheat.
The infotainment system/screen intermittently goes black.
Source: NHTSA Complaints Database. Real owner reports for the 2023 Jeep Grand Cherokee L.
Safety recalls
2023 Jeep Grand Cherokee L recalls
5 campaignsNHTSA recall campaigns for the 2023 Jeep Grand Cherokee L. With 5 recalls, it is critical to verify all recall repairs have been completed before purchase. Recalls are free to fix at authorized dealers, but completion status must be verified on the exact VIN.
AIR BAGS:SIDE/WINDOW
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Research more
Keep researching before you buy
Compare brands and categories, then check the exact car's history by VIN.
Questions
2023 Jeep Grand Cherokee L buying FAQ
Buyer-focused answers based on real NHTSA complaint and recall data for this model year.
Is the 2023 Jeep Grand Cherokee L reliable?βΎ
Severe Issues. NHTSA currently shows 60 owner complaints, 2 crash-related complaints, and 5 recall campaigns for this model year. The 2023 Grand Cherokee L has a notable number of complaints for a single model year, particularly in suspension and electrical systems. Buyers should proceed with caution and ensure a thorough pre-purchase inspection. Treat this as a model-year signal, then verify the exact vehicle's condition and history before purchase.
What are the most common problems with the 2023 Jeep Grand Cherokee L?βΎ
#1: Suspension Failures (19 complaints). #2: Electrical Faults (19 complaints). #3: Forward Collision Avoidance: AEB (10 complaints)
At what mileage do problems start on the 2023 Jeep Grand Cherokee L?βΎ
Mileage data is not available or insufficient for this model year.
How safe is the 2023 Jeep Grand Cherokee L?βΎ
Complaint data is not the same as crash-test scoring, but it does highlight possible risk patterns. For the 2023 Jeep Grand Cherokee L, NHTSA complaints include 2 crash-related reports and 2 fire reports out of 60 total complaints. For controlled crash-test ratings, check nhtsa.gov/ratings.
Does the 2023 Jeep Grand Cherokee L have any recalls?βΎ
Yes. 5 NHTSA recall campaigns affect the 2023 Jeep Grand Cherokee L. A major recall area is AIR BAGS:SIDE/WINDOW. With 5 recalls, it is critical to verify all recall repairs have been completed before purchase. Always verify open recalls by VIN because completion status varies by vehicle.
Should I buy a 2023 Jeep Grand Cherokee L?βΎ
The 2023 Grand Cherokee L has a notable number of complaints for a single model year, particularly in suspension and electrical systems. Buyers should proceed with caution and ensure a thorough pre-purchase inspection. Suspension and electrical problems can lead to costly repairs and safety concerns. The 5 recalls also indicate potential manufacturing issues that need verification. Pay extra attention to Suspension Failures during inspection. Before committing, run a VIN history report to verify accidents, title brands, odometer records, and recall completion for the exact car.
Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinSpectorAI.
Wider context: See the full Jeep Grand Cherokee L reliability report with year-by-year comparison.
Owner Reliability Rating
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Ratings are based on owner experience and are separate from NHTSA data shown above.
Before you buy
Check the exact vehicle history before you buy
Model-year complaints and recalls reveal patterns. A VIN report confirms whether the exact car has accident history, title brands, mileage issues, or open recalls.